Center for Children and Families, Inc.Norman, Oklahoma

2012

Cultural Competence and Diversity

What is Culture?

What is Diversity?

What is Cultural Competence?

Cultural Competence: Operational Definition

How our clients should feel:

Diversity vs. Cultural Competence

Three points of focus

Att

itu

des

Kn

ow

ledg

e

Skills

Cultural Competence

How can I be more culturally competent?

What are the major hurdles to reaching cultural competency?

• I acknowledge my personal values, biases, assumptions, and stereotypes in the workplace and private life.

• I am aware of my own cultural identities and recognize how culture has impacted my personal interactions.

• I can appreciate how diversity has benefited and enriched my life’s experiences.

Be aware of these qualities

Biases

Identities

StereotypesDevelopment

Impact

Assumptions

Diversity

Different

Point of View

Goals

Ambiguity

What’s the goal?

Oklahoma has many faces …

“One’s own culture provides the “lens” through which we view the world; the “logic” . . by which we order it; the

“grammar”. . . by which it makes sense.” Avruch and Black, 1993

Cultural Sensitivity Continuum

Fear Denial Superiority

Minimization Relativism Empathy Integration

•   http://ww3.odmhsas.org/approvalregister/CreateAccount.aspx?AppName=ACAR_Approval&AppId=107

Culture Vision

• Oklahoma Department of Mental Health and Substance Abuse Services/Systems of Care/ Cultural Competency Coordinator

• Oklahoma Department of Human Services

• www.crculturevision.com

• www.ceunit.com/ceus-CulturalCompetencyandDiversity

• Culture Card can be downloaded from www.SAMHSA.gov/shin

Resources