cultural competency and peer empowerment
TRANSCRIPT
Our Discussion Today
• Behavioral Wellness’ Cultural Competency Program
• The Role of the Cultural Competency/Ethnic Services Manager
• Behavioral Wellness’ Peer Empowerment Program
• The Role of the Peer Empowerment Manager
• Preparation for Senate Bill (SB) 803: Peer Certification
• The Consumer Family Member Action Team
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Cultural Competency Guiding Principles
1. Commitment to Cultural competency and Health Equity
2. Identification of disparities and Assessment of Needs
3. Implementation of strategies to Reduce Identified Disparities
4. Community Driven Care
5. Workforce Development
6. Provisions of Culturally and Linguistically Appropriate Services
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Role of Cultural Competency/Ethnic Services Manager
Two core areas of responsibilities:
To ensure the delivery of appropriate quality services to vulnerable racial, ethnic, and cultural communities
To ensure that county behavioral health system of care is culturally and linguistically competent and responsive in the delivery of behavioral health services.
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Cultural Competency Plan Requirements
Counties MUST submit a three-year plan and annual updates
Criterion 1: Commitment to Cultural competence Criterion 2: Assessments of Service Needs Criterion 3: Strategies and Efforts For Reducing
Racial, Ethnic, cultural, and Linguistic Mental Health Disparities
Criterion 4: Client/Family Member/Community Committee: Integration of Committee within the County Mental Health System
Criterion 5: Culturally Competent Training Activities Criterion 6: County’s Commitment to Growing A
Multicultural Workforce Criterion 7: Language Capacity Criterion 8: Adaptation of Services
Role of the Peer Empowerment Manager
Manages the Peer Empowerment Program Plan, develop, coordinate and advocate for programs, activities and
services to support consumers, families/caregivers, peer and managers/supervisors staff
Makes operational and policy recommendations to the highest levels of mental health administration for system changes
Address barriers affecting peer staff and/or consumers and their families
Mentors peer staff Collaborates with clinical managers/supervisors Facilitates the Peer Employee Forums and The Consumer Family
Member Action Team Assists the Mental Health Services Act Coordinator with the
Community Planning Process Participates in state and local community members
Peer Empowerment Program
Help@Hand Project
Clinical Peer Support Services
Consumer Family Member Action Team
Building Resiliency within communities
MHSA INNOVATIONS: HELP@HAND OVERVIEW
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Funded by MHSA through Innovations
Consumer led project of county behavioral health departments
Project goals: By the end of 2020, we will have implemented three weekly (3)
peer-run digital literacy groups at the PHF Normalizing Telehealth Supporting client’s discharge to their first appointment Mindfulness using technology applications
By the end of March 2021, a guide for peers to digitize peer navigation will be released. This guide will be a resource for supervisors and peer staff and provides: Guidance with digital tools and resources Guidance with meeting formats, best practices on group
facilitation and peer support practices
By the end of FY 2021, they will have piloted a peer-to-peer chat or a self guided therapeutics mobile application
What is a Peer
People who have personally experienced mental health challenges, or who are the family member of someone with mental health challenges; or the parent, foster parent or caregiver of a child with mental health challenges
Discloses and shares their experiences
What is Peer Support Services
A type of social support designed and delivered by people who have lived experience with mental health challenges and live in recovery
What do Peers Do at Behavioral Wellness?
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Peer to Peer mutual Support
Facilitate Peer Support Groups
Facilitate Group Orientation
Facilitate WRAP Classes
Link consumers with community resources
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Peer Certification-Senate Bill 803
On September 25, 2020 Senate Bill 803 was signed into law by Governor Newsom
Law will create a structure that will regulate Peer Support Specialist certification-scope of practice
Provides formal validation of the role of Peer support
Assures that peer support specialists receive standardized training and demonstrate competencies
Allows counties to be reimbursed with Medi-Cal funds for designated services provided by Certified Peer Support Specialist
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In Preparation for Peer Certification-SB 803
Peer Employee Forums How to effectively communicate Mindfulness Technique skill
development training Peer Recovery services documentation Group Facilitation Skill Development How to effectively mange conflict in the
workplace Peer Personnel Training by Crestwood
Behavioral Health WRAP I and II Training Working on Wellness Hiring Peer Support Specialist Training manager/supervisors in the practice
of Peer Support Specialist Training manager/supervisors on how to
supervise Peer Support Specialist
Continued: In Preparation for SB 803
Standardized practice onboarding of peers
Establish a pipeline-internship for hiring Peers utilizing the Southern California Regional Partnership Grant
Increase peer support groups within Behavioral Wellness clinics and in the community
Consumer Family Member Action Team
Subcommittees:
• Newsletter Committee
• Pool of Champions
• Trainings
• Transition Age Youth
Building Resiliency within our Communities
Establishing Community Based Spanish Speaking Peer Support Groups