cultural differences that exist between people
TRANSCRIPT
Multi-Cultural Diversity
MAKING OR BREAKING YOUR ORGANIZATION
Erica Mitchell7/17/10
What is Cultural Diversity?Cultural differences that exist between people.
•Language•Dress
•Traditions
•Belief systems
The Advantages of building A Healthy
Multi-cultural Work environment
LongevityExposure to new ideasGrowthCohesion in the work placeHigh Employee Morale
Diana Ayton-Shenker, United Nations. Jani Joy. Mario Ferriero
The international community has entered a period of tremendous global transition that has created more social problems than solutions.
Previously isolated peoples are being brought together voluntarily And involuntarily b y the increasing integration of:• markets• new regional political alliances• advances in telecommunications • biotechnology• Transportation
Acknowledging the Facts“Resistance is Futile”
Tackle the issues/negative behaviors that take place and block growth in the workplace.
The Affects of Cultural Intolerance in the
WorkplaceThe denial or neglect of not addressing Cultural
Diversity causes many issues to spiral uncontrollably.
Therefore, hindering the overall growth of the organization locally and on a globally.
EGOCENTRICISMHOSTILE WORKPLACE
DESENTION
BLATANT PREJUDICE
PROFILING
STEREOTYPING
LOW EMPLOYEE MORALE
BULLYING
INTIMIDATION The Cancer to Multi-Cultural Harmony
Intimidate is the intentional behavior "which would cause a person of ordinary sensibilities" fear of injury or harm; to make timid or fearful : frightened; especially : to compel or deter by or as if by threats. Webster’s Dictionary & Wikipedia
There is a difference between Fear and Respect.
Fear is destructive Respect is nurturing Fear is threatening Respect is enhancing Fear is force. Respect is meek. Fear is learned. Respect is earned.
BULLYING TECHNIQUES
• Cutting In –• Instigator asks a question, and immediately cuts into your
answer with the next question.
• Shouting – • Shout down to employees as though they are children
• Information flood –• Flooding the victim with trade jargon, legal
documentation and trade law references, the victim feels overwhelmed and has an emotional drowning sensation
• The bait –• The bait is used to lure you in for an off handed attack. The
attacker’s aim is to plant hurtful or accusatory phrases in seemingly innocent conversation to lure you in
Everyone shares
commonalities
Work to remove biases
Ensure Consistency in growth
Reachable Goals & expectations
Set the Standards
Respect is Key
Trainings are mandatory
How to Start Balancing the Scale
ActionActio
nAction
Ensuring Multicultural diversity drastic steps must
be taken, through consistent teaching and application.
Now That There is Awareness . . . What’s the next?
CHANGE BY MEANS OF ENLIGHTENMENT
•Training• Awareness
•Behavior recognition•Policies created to ensure adaptation
•Setup procedures /consequences to ensure involvement
One thing must be extremely clear: Business is Business and Ethics is Ethics.Mario Ferreira
DRASTIC CHANGE REQUIRES Empathy
TRUTH
ACTION
TENACITY
Respect is a lesson that everyone should learn Respect must be given before an expected return Respect is something that’s given for free Respect is about us and never about me Respect is the basis on which relationships are foundRespect is the anchor that keeps a person well grounded
Respect bui lds the character and defi nes who we are Respect sets the standard and ra ises the bar Respect is magnanimous and helps to fu lfi l l Respect is the partner that s i ts wi th good wi l l Respect is l ike honey so sweet i t ’s perceived Respect a taste to savour for when i t ’s received
RESPECTBY DON WILSON