cultural heritage in regional networks regnet market preparation – d6

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Cultural Heritage in REGional Cultural Heritage in REGional NETworks NETworks REGNET REGNET Market Preparation – D6

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Page 1: Cultural Heritage in REGional NETworks REGNET Market Preparation – D6

Cultural Heritage in REGional NETworksCultural Heritage in REGional NETworks

REGNETREGNET

Market Preparation – D6

Page 2: Cultural Heritage in REGional NETworks REGNET Market Preparation – D6

27 March 2003 REGNET Final Project Review

2

D6v01

April 2002

T2.5

Market preparation: appropriatemeasures to address identifieduser groupsResponsible: TINCInvolved: ICCS, IMAC, TINC, AIT, TARX

Work Area CTeam-Group 8.2

Situation:

D6v02

June 2002

Provide 1st draft of the„Market Engineering Plan“& background material

= Work plan to provide a clarification of market dimensions

WP 2.5: Market PreparationWP 2.5: Market PreparationD6v02_marketprep - Addition to D6

Market Analysis Products/Services Competition Analysis

Basis for a positioning of REGNET, the development of genericmarketing strategies & marketing-mix

Individual marketing strategies for CSC‘s

Page 3: Cultural Heritage in REGional NETworks REGNET Market Preparation – D6

27 March 2003 REGNET Final Project Review

3WP 2.5: Market PreparationWP 2.5: Market PreparationTasks and status of work

Market Analysis

Trends in the cultural market

Market segments (qualitative &quantitative analysis)

Users & demand for services

Product/Service portfolio

Customer benefit

REGNET’s USP

Products/Services Competition Analysis

Analysis of competitors, products and services on the market (5 add.)

Strenghts and weaknesses compared to REGNET

= Benchmark approach to offer insights into the logic of the market and to demonstrate proofed strategies

Marketing strategies

Case studies

Page 4: Cultural Heritage in REGional NETworks REGNET Market Preparation – D6

27 March 2003 REGNET Final Project Review

4WP 2.5: Market PreparationWP 2.5: Market PreparationResults & some main findings

Market Segments

Customers: Subscribe & use the REGNET-System (core customer group)

Users: Access content & services (Internet) - normally not paying

=> Different Marketing approaches

Page 5: Cultural Heritage in REGional NETworks REGNET Market Preparation – D6

27 March 2003 REGNET Final Project Review

5WP 2.5: Market PreparationWP 2.5: Market PreparationResults & some main findings

Product & Service Portfolio

To be offered by CSC‘s – according to definedportfolios[REGNET Testbed, WP 4]

General Services

Database Services

I. General Services

Knowledge Base

- ICT-infrastructure guidelines

- CH-related standards

- Digitising methodologies

- Best-practise examples

- Thesauri, Guidelines for terminological work (see also CH

services)

- ...

Information (Portal): Forfree/add-on for communitymembership

II. CH Data(base) Services

Data management system: Data management (Built up catalogue) &search facilities for the database/catalogue (e. g. museum database,library catalogue, artist works ...)

- Online- Offline

Basic Service (all domains)

Advanced: CollectionManagement Functionalities

Database Hosting

Search services

- (Distributed) catalogue searches

- Search & analysis images online (=> XLImage)

- Indepth-studies e. g. of rare books

- Searches for exhibition preparation

- Personalized searches (save, re-run => SDI)

Basis Service (portal)For special target groups

Value-added service (specialfee/service level/membership)

III. E-Publishing Services

Macromedia products can be used for realisations ranging from simple prototypes to sophisticatedmultimedia publications depending on the team and the money that will be behind the production.

E-Publishing Services

B2B/B2C-Services

Page 6: Cultural Heritage in REGional NETworks REGNET Market Preparation – D6

27 March 2003 REGNET Final Project Review

6WP 2.5: Market PreparationWP 2.5: Market PreparationResults & some main findings

Competition & Positioning

Strategies

Broad content basis - cover all CH “domains

Multilinguality - not fully developed

Data structuring & knowledge-based services

Membership models for customer loyality

Package prices

Attractiveness

Huge market potential - High need for a cost-effective web service model - Market shareis divided into many different software

Advantages

Low cost for purchase

High fitness for use in theCH area

Low effort in operation

High potential for cooperation

Page 7: Cultural Heritage in REGional NETworks REGNET Market Preparation – D6

27 March 2003 REGNET Final Project Review

7WP 2.5: Market PreparationWP 2.5: Market PreparationGeneric marketing strategies and instrumentsEach CSC must develop own strategies

Modularisation of core services:Basic - Standard - Premium

Definition of additional, individualservices

Product Policy

Prices for services & servicelevels (Example)

Pricing Policy

Scheme for internal - external andpersonal and nonpersonal measures

Communication Policy

Portfolio of possible instruments -selected for each CSC - combiningconvential and electronic marketing

Communication Instruments

CSC network definition & development:Roles, responsibilities, competences, reporting

Distribution Policy

Page 8: Cultural Heritage in REGional NETworks REGNET Market Preparation – D6

27 March 2003 REGNET Final Project Review

8WP 2.5: Market PreparationWP 2.5: Market PreparationConcrete actions - illustrative concepts

Case Studies describing the introduction of the REGNET System to a specific market -

combining different instruments

Various marketing activities during the REGNET Testbed - collecting feedback, providing additional information

Approaching customers, using other systems, offering to them additional/integration services

See also WP 4 Demonstration activities & strategies +

REGNET TIP for individual expectations & plans!

Price Model ExampleOnce-only payment for:- Database development- Optional modules- Search facilities (external)- Data conversion/import- Training

Regular payments annual:- Hosting XML-Server/databases- Hosting Internet Site