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Attitudes & Behaviour

Cultural Awareness

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Structure of Presentation

What is Culture?

Understanding Cultural differences

Dealing with Cultural differences

See some experiences

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Take this to your reality

During this class

Talk about your experiences

If you agree or no!

Talk about you contact with other

cultures

Express your thoughts!

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Culture Is ..

Relative

LearnedCollective

Changes over time

Complex responsive process

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Forces Shaping Individual

Culture

Personal

Culture

Values

World-views

Beliefs

Behaviours

Urbanization

Migration

Minority

Experience

Cross-

culturalAdjustments

Profession

Gender Language

Education

Industrialization

Social

background

Ethnicbackground

Religion

Nationalism Colonisation

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http://images.google.com.br/imgres?imgurl=http://www.princejewellery.com/images/hindu-bride-image.jpg&imgrefurl=http://janeofalltrades.verveblogs.com/blog&h=561&w=423&sz=29&hl=pt-BR&start=13&tbnid=zqpWx2LEIlXb_M:&tbnh=133&tbnw=100&prev=/images%3Fq%3Dhindu%26gbv%3D2%26svnum%3D10%26hl%3Dpt-BRhttp://images.google.com.br/imgres?imgurl=http://www.princejewellery.com/images/hindu-bride-image.jpg&imgrefurl=http://janeofalltrades.verveblogs.com/blog&h=561&w=423&sz=29&hl=pt-BR&start=13&tbnid=zqpWx2LEIlXb_M:&tbnh=133&tbnw=100&prev=/images%3Fq%3Dhindu%26gbv%3D2%26svnum%3D10%26hl%3Dpt-BR

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Understanding Cultural

differencesEating habits

Asia - chop sticks

Europe - knife and fork

Clean right hand in some countriesCommon plate

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Understanding Cultural

differencesEating habits

Beef

Pork

HorseEverything that moves

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Understanding Cultural

differencesEating habits

Pork not eaten by Muslims forreligious reasons

Christians keep horses, dogsand cats as pets

Fish is neutral

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Understanding Cultural

differencesReligion

Religion an important place inmany societies

Knowledge of religion of hostnation very important

Respect religious beliefs

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Understanding Cultural

differencesFamily and Gender

Elders are highly respected insome cultures

Understand family ties

Different gender beliefs andviews

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Understanding Cultural

differencesCommunication

Language is culture specific

Avoid use of idiomatic

expressionsHumour

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Understanding Cultural

differencesBody Language

Gesture/body language have

different meanings

Smile will never be misunderstood

Polite handshake is accepted in most

cultures

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Understanding Cultural

differencesDress Code

Depends on culture, customs,traditions and climate

Adapt to local customs

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Building Cultural Awareness

Understand your own culture

Understand and accept logic ofother cultural frameworks

Cultural differences as uniqueand creative problem-solvingopportunity

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Host Countrys Culture

Knowledge of history, culture,

customs and traditions

Background for the conflict

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Cultural Shock

Unfamiliar:

Language

Climate

Currency

Road signs

Colleagues

Adaptation process

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The Adaptation Stages

Honeymoon

Initial confrontation

Adjustment crisis

Recovery

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The Adaptation Stages

STAGE SITUATION APPROACH REACTION

HoneymoonFirst excitingcontact with

new culture

Observe

Excitement;

Curiosity;Slight

concern

Initial

confrontation

First intensivefeeling with

new culture

Solveproblems in

familiar ways

Confusion;

Mystifiedabout;

Others

behaviour

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The Adaptation Stages

STAGE SITUATION APPROACH REACTION

Adjustmentcrisis

Problemsintensify

Experimentationwith new

behaviours

Frustration;

Anger;Confusion

about

RecoverySense ofbelonging to

culture

emerges

New

strategies tohelp one

function

effectively

New culture isunderstandable;

Enjoying many

aspect of it

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Cultural Awareness

If you are

Humble

Respectful

Friendly

you will always be fine

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Case Studies

The market place

The toilet experience

To walk hand in hand

Movement control at the airport

The gift

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Summary

Cultural awareness is increased by

giving you the most common

examples This is the first step to handle

cultural differences positively, avoid

conflicts due to misperception and tomake you interact positively with

host cultures

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Summary

Closely related to Code of

Conduct, where you get written

rules. In culture you may find few written

rules, but make sure, you know and

obey them

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