culture as offense: tackling business imperatives
Post on 21-Oct-2014
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How we work is changing. Businesses everywhere are realizing there are easy wins left to grow their bottom line. The time has come to focus on people and how to bring out their best. This webinar will focus on 5 key trends that are moving the needle and allowing some companies to put distance between them and their competitors. Join Brent Daily, Founder & COO of RoundPegg, as he outlines and breaks down key business trends with culture at the heart in 2014. This webinar will cover: Culture's role in working with Millennials Establishing a new focus on employment brand Hiring and on-boarding with culture in mind How to define and delegate culture within your organization Radical approaches to culture in 2014 And more…TRANSCRIPT
Nike Diversity & Inclusion 12.18.13Culture as Offense.
Tackling Business
Imperatives
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photo by: karindalziel
Culture Management Software
Brent Daily Co-founder, COO RoundPegg, Inc.
January 2014
RoundPegg is software to optimize
your workforce through culture and
engagement.About RoundPegg
Culture Management Software
Culture Defined
Culture !
How we do things around here.
Communication !
What are the norms for interaction?
Decisions !
How are decisions made?
Rewards !
What actions are rewarded?
Culture Management Software
CultureRoot of BusinessRevenue
Engagement Retention
Speed to Onboard
CULTURE
Performance
Innovation
Communication
Culture Management Software
CultureRoot of Business
Engagement
Culture is PerformanceEngagement
Culture fit predicts over half of one’s engagement level.
Revenue
Innovation
Onboarding
Revenue The best cultural fits generate 15% more revenue per year.
Innovation For every 1% increase in engagement results in a 0.7% increase in innovation.
Onboarding The top culture fits ramp up 15% faster.
Culture Management Software
Agenda5 Business Imperatives1
2
3
4
5
Tackling Millennials
Tackling Performance Management
Tackling Innovation
Tackling Hiring
Tackling Engagement
Culture Management Softwarephoto by: zimpenfish
Business Imperative1
Tackling Millennials.
Culture Management Software
MillenialsImpact of Culture
Source: NetImpact.org, Talent Report: What Workers Want, 2012
Culture Management Software
10MillenialsHappiest Workplaces
1 Pfizer
Source: CareerBliss, 2014
2
3
4
5
Kaiser Permanente
Texas Instruments
EMC
Qualcomm
Kellogg, Brown and Root
Bristol-Myers Squibb
GE
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7
8
9
10
Capital One
Avaya
Culture Management Software
MillenialsCulture as Offense1
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3 Don’t Stereotype. Millennials are varied, just like Boomers. Identify those who fit with you.
Know Thyself. Understand your culture and communicate that strongly.
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Align consumer and employee brand. Employees join with knowledge of the consumer brand.
Culture Management Softwarephoto by: timothy.gregory
Tackling Innovation.Business Imperative2
Culture Management Software
CultureThe Innovation Mix
93Percent of executives identifying innovation as critical to future success.
Source: Accenture, Why Low Risk Innovation Fails, 2012
Culture Management Software
Decisiveness
Being Team Oriented (no conflict desired)
CultureThe Innovation Mix
Being Reflective (conflict desired)
Autonomy
Fairness (conflict desired)
Culture Management Software
InnovationCulture as Offense1
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3 Conflict is necessary. Harmony only goes so far.
Build Teams. Critical that individuals on team put team goals out front.
Managers are critical. Must deftly balance conflict around values, articulate decisions.
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Culture Management Softwarephoto by: seniju
Tackling Hiring.Business Imperative3
Culture Management Software
Employment BrandProtecting Culture
source: Odditie, Inc.
Culture Management Software
Employment BrandProtecting Culture“Bar Raisers.” Volunteer group of interviewers who look for culture fit
Veto Power. Can reject a candidate, even those outside of own department
All HQ Roles. Used for all skilled labor positions, estimated to be 30,000
Culture Management Software
HiringCulture as Offense1
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Identify culture keepers. Put the guardians at the gate, stay vigilant.
Celebrate the values. Walking the walk and rewarding that is critical. Reward often.
Limit hiring authority of managers who don’t fit. People hire those like themselves, avoid thrash.
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Culture Management Softwarephoto by: david.nikonvscanon
Tackling Performance Management.Business Imperative4
Culture Management Software
ManagementPerformance is Situational
58Percent of performance explained by similarities between manager, report.
source: RoundPegg
Culture Management Software
ManagementPerformance is Situational
No more curve…No more ratings. This will let us focus on what matters.
“
“- Lisa Brummel, EVP HR, Microsoft
Culture Management Software
PerformanceCulture as Offense1
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Performance is situational. Manager must recognize what they are not doing to help.
Evaluate process, not people. People improved when they are open to hearing it.
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Focus on concerns for employee, not about them. Reduces bias of ‘like-me’ evaluations.
Culture Management Softwarephoto by: wayne wilkensen
Tackling Engagement.Business Imperative5
Culture Management Software
ValuesDriving Engagement
31Percent of professional population engaged.
source: RoundPegg
Culture Management Software
Driving Engagement
Quarterly Pulse. Identifying hot spots throughout year.
Decentralized. Onus to identify root causes on managers, not HR.
Board Level Insight. Accountability all the way to the top.
Values
Culture Management Software
EngagementCulture as Offense1
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Engagement is fluid. Annual not enough. Pulse frequently.
Delegate power to act. There is no such thing as ‘survey fatigue,’ only inaction fatigue.
Engagement is personal. Re-engagement starts with managers who understand their reports.
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Culture Management Software
SummaryCulture is Key
CULTURE
Performance and engagement are situational. !
Understanding core values of employee as well as sub-cultures is key to driving success.
Culture Management Software
+1 720.663.7344 roundpegg.com
@roundpegg
RoundPegg Boulder, CO
Let’s Talk Culture & Engagement