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Culture & LibrariesKristy Kemper HodgeEmporia state University

1Culture isBelief systems & value orientations that influence customs, norms, practices, and social institutions- APA Guidelines

2Related TermsRace

Ethnicity

Multiculturalism and Diversity

3Cultural CharacteristicsIdentity:IndividualCollective

Context:High contextLow context

So What?For any service to be effective, it must relate to the needs and expectations of those who use it.Wilson (2000)Cultural CompetenceThe ability toRecognize ones own cultureRespect diverse culturesWork effectively in cross-cultural situationsCustomize services based on cultural understandingOverall (2009)Cultural PsychologyTraditional ModelGeneral and Cross-Cultural Psychology

Cultural Psychology ModelOverall (2009)Culturally Competent LibrariansLibrary & Information Science ModelCognitive Domain

Interpersonal Domain

Environmental DomainOverall (2009)

Cognitive DomainActions exemplify how people:Make meaningThinkReflect andFeel about the worldOverall (2009)Cognitive Domain, contdCultural Self-Awareness

Building Cultural KnowledgeOverall (2009)ActivityWho Am I WorksheetInterpersonal DomainHow people:Behave toward one anotherCommunicate within social contextsOverall (2009)Interpersonal Domain, contdBuilding Cultural Appreciation

Ethic of Caring

Personal Cultural Interaction

Reflecting on ValuesOverall (2009)Environmental DomainElements of:SurroundingsConditions andSettings in which people liveOverall (2009)Environmental Domain, contdEnvironmental Barriers

Information Environment

Library AtmosphereOverall (2009)Intercultural LeadershipIntercultural Leader QualitiesKnowledgeVisionSuccessful relationshipsAllard, Mehra, Qayyum (2007)Intercultural LeaderAbilities:ReflectionExpansionPromotionAllocationPartnershipAssessmentAllard, Mehra, Qayyum (2007)

Intercultural LeadersConsider all forms of diversity based on race, ethnicity, gender, sex, sexual orientation, age, disabilities, income, geography, skills, religion, national originswhile evaluating the library as a place to represent the needs of all kinds of people.- Allard, Mehra, Qayyum (2007)DiscussionWho am I and what do I bring to the library and information sciences?ReferencesAllard, Suzie, Mehra, Bharat, Qayyum, M. Asim. (2007). Intercultural Leadership Toolkit for Librarians: Building Awareness to Effectively Serve Diverse Multicultural

Populations. Education Libraries, 30(1), 5-12.

Overall, Patricia Montiel. (2009). Cultural Competence: A Conceptual Framework for

Library and Information Science Professionals. The Library Quarterly, 79, 175-204.

Rios-Balderrama, Sandra. (2006). The Role of Cultural Competence in Creating a New

Mainstream. Colorado Libraries, 32(4), 3-8.

Wilson, Myoung C. (2000). Evolution or Entropy? Changing Reference/User Culture and

the Future of Reference Librarians. Reference and User Services Quarterly, 39(4),

387-390.