current and future cloud usage germany...finance customer support other human resource engineering...
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Current & Future Cloud Usagein Germany
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Cloud adoption, dynamics, drivers and motivations
2
Workload trends and public/private cloud choices
Primary IaaS cloud provider
Current, future and discontinued IaaS cloud provider used
Cloud workload repatriation types and rates
Cloud workloads moved to new service provider
The objective of the study was to explore patterns of usage and indications of trends developing among German-based businesses with special reference to:
Objectives
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Methodology
3
Germany
ITOS (n=100) and SR.BDMs (n=100)
SMB and large companies Organization currently uses
cloud services All are involved in the
purchasing cloud services All are involved in
providing technology solutions for their department, business unit or the entire company
Online survey
May 2019 Timing
Audience
Geography
Method
KeyQualifications
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27
2615
10
9
65 2
Banking
Manufacturing
Transportation
Retail
Healthcare
Telecommunication
Energy
Other
50
12
11
9
64 4 4
IT
CEO
Finance
Customer Support
Other
Human Resource
Engineering
Marketing & Sales
Demographics & Target Group
4
Company Size (Employees) Job Function
4753
10 - 499
500+
Vertical Sector
Base: total sample (n = 200), data in %
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Key findings & takeaways
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Key Findings
6
On-premises private clouds are currently preferred on a broad production level especially for:
File/Content Storage
Security
Industry-specificApplications
Significant increase expected for workloads like
AI (on-premises private cloud +72.2%)
CRM / Sales & Marketing(IaaS +87.5%)
ERP (SaaS +77.2%)
currently are the primary CSP for IAAS and will grow even more:
22% expect to add
26% expect to add in the next 2 years.
Next 2 Years
Cloud Service Provider Quality Drivers
Security
Service Durability
Technical Expertise
TOP 3
Cloud Service Usage Inhibitors
Security
Performance Issues
Internal Resources/Expertise
TOP 3
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… and majority is willing to pay
Key Findings
7
Motivators for Premium Payment Willingness
Security
Resiliency
Industry Specific Solutions
Strongest Detractors of Cloud Usage
53% Legal / Compliance Managers
40% FinanceManagers
Cloud Advocates
IT Leadership
IT Infrastructure Managers and Administrators
Executive Management
67% migrated data from public to private cloud
CRM
Email / Apps
Engineering / R&D
41% migrated data from one cloud service provider to another
Other Business Applications
Email / Apps
CRM
Most Important Driver: Security
MovedApplications
MovedApplications
TOP 3TOP 3
up to 15% more for
over lowest cost solutions
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Reduced IT budgets motivate executives to consider off-premises clouds. Other motivators:
An upcoming hardware refresh A lack of capacity in data center
Most important motivators for companies to pay for premium and thus for increased service levels:
Security Resiliency Industry-specific Solutions
Companies would be willing to pay highest premium for increased performance.
The topic “security” polarizes: Is not only a driver, it also inhibits organization’s cloud usage the most. “Performance issues” are the second most important inhibitor.
Takeaways
Local customer support in German languageservers located in Germany (data locality)
Industry-specific Solutions
Regulatory Compliance
Local CSPs to use competitive advantages for differentiation:
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Top 10 Cloud Provider
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45
42
34
28
25
16
14
10
8
5
Top 10 Used IaaS CSPs
10
Current use Expect to add in 2 years Stopped using in last 2 years
22
26
11
22
18
21
8
10
11
18
13
12
11
13
8
8
9
6
6
51
#1: 20%
#2: 19%
#3: 16%
#4: 16%
#5: 9%
Current primary used provider:
None None
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Top 10 CSP Quality Drivers
11
Base: total sample (n = 200), data in %, mult. resp. poss.Q3: Please rank the three most important qualities when selecting a cloud provider? 1 = most important quality, 2 = second most important quality, 3 = third most important quality
significant difference between sub-targets (@95%)
27
611 10 8 7 5 6 5 3
14
159 8 9
77 6 7
5
10
1410 12
87
6 6 46
Security Service
Durability
Technical
Expertise
Low Cost
of Service
Product Uptime Service
Richness
Trust-
worthiness
Industry
Specific
Solutions
Global /
Regional
Presence
Self-service
Capabilities
Most important
2nd most important
3rd most important
#1: 50%
#2: 35%
#3: 29% #4: 29%
#5: 24%
#6: 20%#7: 17% #8: 17%
#9: 16%#10: 13%
10 - 499 empl.: 36%500+ empl.: 23%
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Current and Future Cloud Usage
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3022
12
11
1719
1415
1315
14 18
2019 2021
% o
f S
pe
ed
an
d C
ap
aci
ty
SaaS
IaaS / Public Cloud
Hosted Private Cloud
On-premises, Private Cloud
Off-premises, Non-cloud
On-premises, Non-cloud
Current & Future Cloud Usage Intensity
13
Base: total sample (n = 200), data in meanQ1: In rough terms accounting for spending and capacity, approximately what percentage of all your workloads are in each of the followingcloud and non-cloud venues? And, what percentage do you expect to have in each venue in two years?
significant difference between sub-targets (@95%)
In 2 years:10 - 499 empl.: 26%500+ empl.: 19%
Today:10 - 499 empl.: 17%500+ empl.: 12%
Today:10 - 499 empl.: 10%500+ empl.: 15%
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Data Migration
14
67% migrated data from public to private cloud
From Public to Private Cloud Between CSPS
41% migrated data from one cloud service provider to another
51-75% of application
Primary Drivers
Control PerformanceSecurity
Primary Drivers
Cost ControlSecurity
CRM / Sales and Marketing Email, Unified Collaboration and Productivity Apps Engineering / R&D / Technical ComputingT
OP
3 Other Business Applications Email, Unified Collaboration and Productivity Apps CRM / Sales and MarketingT
OP
3
51-75% of application
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Cloud usage key influencers
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Top 10 Cloud Investment Influencers
16
Base: total sample (n = 200), data in %, mult. resp. poss.Q6: Please rank the top three groups that are most influential in determining your organization’s investment in cloud. 1 = most important group, 2 = second most important group, 3 = third most important group
significant difference between sub-targets (@95%)
3023
8 6 6 104 3 3 4
18
12
14 14 14 9
5 6 3 4
13
11
13 15 11 9
7 4 6 4
IT
Leadership
Executive
Management
IT Infra-
structure
Managers and
Administrators
Security Finance
Managers
Line of
Business
Managers
Cloud
Service
Provider
Marketing
Managers
Legal /
Compliance
Applications
Group
Most important
2nd most important
3rd most important
#1: 60%
#2: 46%
#3: 35% #4: 35%#5: 31%
#6: 28%
#7: 15%#8: 12% #9: 12% #10: 11%
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Cloud Usage Advocates & Detractors
17
Base: total sample (n = 200), data in %, mult. resp. poss.Q7: Please select the top three internal groups that are Advocates or Detractors of cloud usage.
significant difference between sub-targets (@95%)
11
14
18
20
22
26
36
38
54
64
IT Infrastructure Managers and Administrators
Executive Management
Security
Line of Business Managers
Developer Group
Finance Managers
Marketing Managers
Applications Group
IT Leadership
Legal / Compliance 53
29
34
40
31
24
35
24
21
11
Advocates Detractors
SR. BDMs: 56%ITOS: 72%
SR. BDMs: 25%ITOS: 14%
SR. BDMs: 17%ITOS: 4%
SR. BDMs: 43%ITOS: 64%
10 - 499 empl.: 28%500+ empl.: 43%
10 - 499 empl.: 16%500+ empl.: 6%
10 - 499 empl.: 16%500+ empl.: 7%
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Cloud usage drivers and inhibitors
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Motivators for Off-premises Cloud Usage
19
Base: total sample (n = 200), data in %, mult. resp. poss.Q8: What events would motivate you to consider off-premises cloud (Hosted Private Cloud, IaaS, SaaS) as a means of addressing them?Please select the top 3 events.
significant difference between sub-targets (@95%)
1016
22252633353536
44
None
of these
OS Upgrade
Project
Application
Software
Upgrade
Project
Hiring
Challenges /
Skills Gaps
End user
demand for
new features
Peer /
Competitor
Cloud Usage
End user
demand for
faster
provisioning
Data Center
out of Capacity
Hardware
Refresh
Requirements
to Reduce
IT Spending
10 - 499 empl.: 40%500+ empl.: 26%
Reduced IT budgets motivate executives to consider off-premises clouds. Other motivators are an upcoming hardware refresh or a lack of capacity in data center.
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Motivators for Premium Paying Willingness
20
Base: total sample (n = 200), data in %, mult. resp. poss.Q9: For which of the following would your organization be willing to pay a premium for increased service levels?Please select all that apply.
significant difference between sub-targets (@95%)
2122222527303131
4648
IndemnificationMigration /
Integration
SupportRegulatory
Compliance
Service
Level
Agreements /
Guarantees
Increased
Performance /
Reduced
Latency
Control of
Data Locality,
Sovereignty
Industry
Specific
Solutions
ResiliencySecurity
10 - 499 empl.: 37%500+ empl.: 54%
SR. BDMs: 14%ITOS: 29%
Security, resiliency and industry specific solutions are the most important motivators for companies to pay for premium and thus for increased service levels.
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Base: respondent who are willing to pay premium only (see notes section), data in %Q10: About what percentage premium over the lowest cost solution would you be willing to pay for each of the categories selected above?
14 16 11 14 1910 16 14 16 10
38 30 36 2929
3736 37 37
26
48 54 53 57 52 53 48 49 4764
Security Resiliency Industry
Specific
Solutions*
Control of
Data
Locality,
Sovereignity
Increased
performance /
Reduced
Latency*
Service
Level
Agreements /
Guarantees*
Regulatory
Compliance*
Support* Migration /
Integration*
Indemnification*
>51%
16 - 50%
< 15%
*attention: low basis (< 80)
Companies would be willing to pay highest premium for increased performance
Premium Payment Willingness
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Cloud Usage Inhibitors
22
Base: total sample (n = 200), data in %, mult. resp. poss.Q10: Please rank the top three factors that inhibit your organization’s usage of cloud. 1 = most important factor, 2 = second most important factor, 3 = third most important factor
significant difference between sub-targets (@95%)
2716
8 6 9 9 9 7 7 5
16
12
11 14 8 8 9 8 8 9
11
14
13 1111 10 9 10 7 7
Security Performance
Issues
Internal
Resources /
Expertises
Migration /
Integration
Vendor Trust /
Reliability Issues
Compliance /
Regulation
Control of
Data
Locality,
Sovereignity
Organisation
Pushback
and
Resistance
Budget /
Cost /
Pricing
Service
Reliability /
Availability
Most important
2nd most important
3rd most important
#1: 53%
#2: 41%
#3: 31% #4: 30%#5: 27% #6: 27% #7: 26% #8: 25%
#9: 21% #10: 21%
SR. BDMs: 45%ITOS: 60%
SR. BDMs: 37%ITOS: 17%
The topic “security” polarizes: It is not only a driver, it also inhibits organization’s cloud usage the most. “Performance issues” are the second most important inhibitor.
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Backup
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Demographics
24
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Target Group & Company Size
25
Base: total sample (n = 200), data in %Quota qualifying criteria
5050ITOS SR. BDMs
Base: total sample (n = 200), data in %S0: In your best estimation, how many permanent full-time employees work for your organization worldwide, including all branches and locations? /
Company Size
53
34
1310 - 199 employees
200 - 499 employees
500 employees or more
Target Group
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Company Size
26
Base: total sample (n = 200), data in %S0: In your best estimation, how many permanent full-time employees work for your organization worldwide, including all branches and locations?
Company Size
53
34
1310 - 199 employees
200 - 499 employees
500 employees or more
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Job Title
27
Base: ITOS only (n = 100), data in %S4: Which of the following best categorize your specific IT job title?
2
21
30
2
1
1
3
1
38
1
CIO
COO
Security Architect
Director of Security Operations
Risk and Compliance Officer
VP of IT Security
VP of IT
Director or Manager of IT
CISO
Director or Manager of Infrastructure Services
IT Job Title
Base: total sample (n = 200), data in %S2: Which of these best describes your job title or level at your company?
Job Title
7
4
36
17
25
11CEO, President, Business Owner
Senior Management
High-level Executive
Mid-level Executive
Senior Manager
Manager
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Involvement in Solving Business Problems
28
Base: total sample (n = 200), data in %, mult. resp. poss.S6: Which of the following stages of initiatives that solve business problems with the help of technology solutions (e.g., involve new advanced analytics, connected sensors, software, applications, systems, etc.) are you personally involved in either individually or as part of a committee?
52
62
69
71
67
65
67
Approve investing effort and budget
Determine business requirements
Identify solution options and send out RFPs
Evaluate proposals / recommend vendors
Final vendor selection
Implementation
Start the idea
SR. BDMs: 58%ITOS: 72%
SR. BDMs: 60%ITOS: 74%
SR. BDMs: 63%ITOS: 79%
SR. BDMs: 55%ITOS: 69%
significant difference between sub-targets (@95%)
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Current Cloud Usage
29
Base: total sample (n = 200), SR. BDMs (n = 100), ITOS (n = 100), 10-499 empl. (n = 94), 500+ empl. (n = 106), data in %, scale question from 1 to 5S7: How would you rate your organization’s overall usage of cloud, with 1 being no usage of cloud services at all and 5 being all IT workloads and processes delivered via cloud services?
significant difference between sub-targets (@95%)
28
15
19
24
22
44
47
54
37
45
27
30
26
31
29
1
8
1
8
4
5 - all IT workloads and processes 4 3 2 1 - no usage of cloud services at all
SR. BDMs
ITOS
Total
500+ employees
10 - 499 employees
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Current Role in Purchasing Cloud Services
30
Base: total sample (n = 200), data in %, mult. resp. poss.S8: What is your current role in the purchasing cloud services for your organization?
45
42
35
37
2
I research products, technologies and brands
I recommend products, technologies and brands
I am part of a group that make the final decision
I am the primary decision maker
I have no role in this decision-making process
SR. BDMs: 31%ITOS: 59%
significant difference between sub-targets (@95%)
SR. BDMs: 3%ITOS: 0%
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Broadest Scope of Involved Initiatives
31
Base: total sample (n = 200), data in %, mult. resp. poss.S9: What is the broadest scope of the initiatives involving technology solutions that you have been involved with?
significant difference between sub-targets (@95%)
25
24
51
My Department
My Business Unit /Agency
Entire Company
36
23
41
15
2560SR. BDMs ITOS
37
15
48
15
3253
10 - 499empl.
500+empl.
Targ
et gr
oup
Comp
any s
ize
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72
28
Age & Gender
32
Base: total sample (n = 200), data in %Q20: Which of these age groups do you fit into? / Q21: Are you…?
Age Categories
Female
Male
Gender
12
64
2418 - 34 years
35 - 54 years
55 years or older
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Current Cloud usage
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Current On-premises Private Cloud Usage I
34
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q4: Describe your current usage of specific cloud types for the following workload categories using the following ratings: 0 – no usage, 1 – non-production usage, 2 – limited production usage, 3 – broad production usage
44 4130 29 28 26 26 26 26 25
22 25
2233
2724 23 21 21 29
16 20
2417
18 27 2723 21
21
18 1424 21 27 23 24 30 32
25
File /
Content
Storage
Security Industry-
Specific
Applications
Networking Database
and Data
Warehousing
Email, Unified
Collaboration
& Productivity
Apps
CRM /
Sales and
Marketing
Content
Delivery
Web
(excluding
search)
Enterprise
Resource
Planning
Broad Production Usage
Limited Production Usage
Non-Production Usage
No Usage
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Current On-premises Private Cloud Usage II
35
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q4: Describe your current usage of specific cloud types for the following workload categories using the following ratings: 0 – no usage, 1 – non-production usage, 2 – limited production usage, 3 – broad production usage
25 25 24 22 22 21 18 18 15 15
3224 27 25 25
1632 28 28 27
16 26 2626 20
33
2424
1727
27 25 23 27 33 30 26 3040
31
Engineering /
R&D / Technical
Computing
Systems
Management
and
Orchestration
Big Data Application
Development
Social
Applications
Other
Business
Applications
Data
Analytics /
Business
Intelligence
AI Media
Streaming
and Digital
Publishing
Virtual DT
Infrastructure
and Mobility
Management
Broad Production Usage
Limited Production Usage
Non-Production Usage
No Usage
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Current Hosted Private Cloud Usage I
36
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q4: Describe your current usage of specific cloud types for the following workload categories using the following ratings: 0 – no usage, 1 – non-production usage, 2 – limited production usage, 3 – broad production usage
29 27 25 25 22 22 21 21 20 20
25 2924 20 26 25 33 32
24 24
20 2221 28 25 26 15 23
24 22
26 2230 27 27 27 31
2432 34
File /
Content
Storage
Security Industry-
Specific
Applications
AI Web
(excluding
search)
Enterprise
Resource
Planning
Networking Systems
Management
and
Orchestration
Email, Unified
Collaboration
& Productivity
Apps
Big Data
Broad Production Usage
Limited Production Usage
Non-Production Usage
No Usage
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Current Hosted Private Cloud Usage II
37
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q4: Describe your current usage of specific cloud types for the following workload categories using the following ratings: 0 – no usage, 1 – non-production usage, 2 – limited production usage, 3 – broad production usage
19 18 18 17 17 17 17 16 16 16
1832 31 31 29 28 22
34 3120
22
1525 24
20 24
19
2322
32
41 3526 28 34 31
4227 31 32
Content
Delivery
Engineering /
R&D / Technical
Computing
Data
Analytics /
Business
Intelligence
Virtual DT
Infrastructure
and Mobility
Management
Media
Streaming
and Digital
Publishing
Application
Development
Social
Applications
CRM /
Sales and
Marketing
Database
and Data
Warehousing
Other
Business
Applications
Broad Production Usage
Limited Production Usage
Non-Production Usage
No Usage
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Current IaaS / Public Cloud Usage I
38
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q4: Describe your current usage of specific cloud types for the following workload categories using the following ratings: 0 – no usage, 1 – non-production usage, 2 – limited production usage, 3 – broad production usage
28 26 25 24 23 21 20 19 19 19
26 24 28 25 28 30 28 29 29 25
2121
8 1722 16 22 22 18 26
25 2939 34
27 33 30 30 34 30
File /
Content
Storage
Security Networking Web
(excluding
search)
Email, Unified
Collabor. &
Productivity
Apps
Engineering /
R&D /
Technical
Computing
Industry-
specific
Applications
Systems
Management
and
Orchestration
Database
and Data
Warehousing
AI
Broad Production Usage
Limited Production Usage
Non-Production Usage
No Usage
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Current IaaS / Public Cloud Usage II
39
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q4: Describe your current usage of specific cloud types for the following workload categories using the following ratings: 0 – no usage, 1 – non-production usage, 2 – limited production usage, 3 – broad production usage
18 18 18 17 16 16 16 15 11 9
32 29 25 2238
30 26 22 28 29
2318
16 20
1820 27 32 23 24
2735 41 41
28 34 31 3138 38
Data
Analytics /
Business
Intelligence
Big Data Media
Streaming
and Digital
Publishing
Social
Applications
Enterprise
Resource
Planning
Other
Business
Applications
CRM /
Sales and
Marketing
Virtual DT
Infrastructure
and Mobility
Management
Application
Development
Content
Delivery
Broad Production Usage
Limited Production Usage
Non-Production Usage
No Usage
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Current SaaS Usage I
40
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q4: Describe your current usage of specific cloud types for the following workload categories using the following ratings: 0 – no usage, 1 – non-production usage, 2 – limited production usage, 3 – broad production usage
34 31 30 27 27 25 24 23 23 22
1731
26 29 2825 27 31 28 26
2112 20 21
16 21 16 13 18 20
28 26 24 23 29 29 33 33 31 32
Security Networking Data
Analytics /
Business
Intelligence
File /
Content
Storage
Big Data CRM /
Sales and
Marketing
AI Web
(excluding
search)
Systems
Management
and
Orchestration
Enterprise
Resource
Planning
Broad Production Usage
Limited Production Usage
Non-Production Usage
No Usage
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Current SaaS Usage II
41
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q4: Describe your current usage of specific cloud types for the following workload categories using the following ratings: 0 – no usage, 1 – non-production usage, 2 – limited production usage, 3 – broad production usage
22 21 22 20 19 18 17 17 17 14
31 30 27 25 32 31 3222 19
36
16 2421
2124
20 1524
20
17
31 25 30 3425 31 36 37
4433
Engineering /
R&D / Technical
Computing
Industry-
specific
Applications
Other
Business
Applications
Database
and Data
Warehousing
Virtual DT
Infrastructure
and Mobility
Management
Email, Unified
Collabor. &
Productivity
Apps
Application
Development
Social
Applications
Content
Delivery
Media
Streaming
and Digital
Publishing
Broad Production Usage
Limited Production Usage
Non-Production Usage
No Usage
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Future Cloud usage
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Future On-premises Private Cloud Usage I
43
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q5: Describe your expected usage within the next 2 years of specific cloud types for the following workload categories using the following ratings:0 – no usage, 1 – non-production usage, 2 – limited production usage, 3 – broad production usage
45 39 36 34 34 31 30 30 28 28
17 2624 31 30
29 30 26 25 24
22 1820 16 18 21 19 25
24 22
16 17 20 19 18 19 21 19 23 26
Security File /
Content
Storage
Enterprise
Resource
Planning
Networking Industry-
specific
Applications
AI CRM /
Sales and
Marketing
Engineering /
R&D /
Technical
Computing
Email, Unified
Collaboration
& Productivity
Apps
Database
and Data
Warehousing
Broad Production Usage
Limited Production Usage
Non-Production Usage
No Usage
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Future On-premises Private Cloud Usage II
44
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q5: Describe your expected usage within the next 2 years of specific cloud types for the following workload categories using the following ratings:0 – no usage, 1 – non-production usage, 2 – limited production usage, 3 – broad production usage
28 27 27 26 26 24 24 24 21 21
32 33 28 2817
32 26 2135 34
19 2119 27
21
1718 33
19 18
21 1926
19
3627 32
22 25 27
Big Data Systems
Management
and
Orchestration
Virtual DT
Infrastructure
and Mobility
Management
Data
Analytics /
Business
Intelligence
Social
Applications
Application
Development
Content
Delivery
Web
(excluding
search)
Other
Business
Applications
Media
Streaming
and Digital
Publishing
Broad Production Usage
Limited Production Usage
Non-Production Usage
No Usage
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Future Hosted Private Cloud Usage I
45
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q5: Describe your expected usage within the next 2 years of specific cloud types for the following workload categories using the following ratings:0 – no usage, 1 – non-production usage, 2 – limited production usage, 3 – broad production usage
35 31 30 29 29 28 27 25 24 24
27 29 28 3021 27 27 31
2619
1914 24 17
26 16 20 20 26
19
1926
18 24 24 29 26 24 2438
File /
Content
Storage
Enterprise
Resource
Planning
Security AI Virtual DT
Infrastructure
and Mobility
Management
Industry-
specific
Applications
Networking Email, Unified
Collabor. &
Productivity
Apps
Web
(excluding
search)
Social
Applications
Broad Production Usage
Limited Production Usage
Non-Production Usage
No Usage
Intel® Confidential. For Internal Use ONLY
Future Hosted Private Cloud Usage II
46
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q5: Describe your expected usage within the next 2 years of specific cloud types for the following workload categories using the following ratings:0 – no usage, 1 – non-production usage, 2 – limited production usage, 3 – broad production usage
24 23 23 22 21 21 20 20 19 16
37 33 28 30 31 30 29 27 29 36
2021
20 22 22 18 21 21 21 19
19 23 29 26 26 31 30 32 31 29
Data
Analytics /
Business
Intelligence
Big Data Other
business
applications
Engineering /
R&D / Technical
Computing
Systems
Management
and
Orchestration
CRM /
Sales and
Marketing
Content
Delivery
Database
and Data
Warehousing
Media
Streaming
and Digital
Publishing
Application
Development
Broad Production Usage
Limited Production Usage
Non-Production Usage
No Usage
Intel® Confidential. For Internal Use ONLY
Future IaaS / Public Cloud Usage I
47
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q5: Describe your expected usage within the next 2 years of specific cloud types for the following workload categories using the following ratings:0 – no usage, 1 – non-production usage, 2 – limited production usage, 3 – broad production usage
34 31 30 30 30 29 27 27 26 26
2522
31 29 25 30 30 29 33 28
1720
13 1716
15 18 21 12 20
24 27 26 24 29 26 25 23 29 26
File /
Content
Storage
Security Networking Web
(excluding
search)
CRM /
Sales and
Marketing
Industry-
specific
Applications
Enterprise
Resource
Management
AI Big Data Data
Analytics /
Business
Intelligence
Broad Production Usage
Limited Production Usage
Non-Production Usage
No Usage
Intel® Confidential. For Internal Use ONLY
Future IaaS / Public Cloud Usage II
48
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q5: Describe your expected usage within the next 2 years of specific cloud types for the following workload categories using the following ratings:0 – no usage, 1 – non-production usage, 2 – limited production usage, 3 – broad production usage
26 25 25 22 21 21 20 16 16 11
24 30 30 30 31 30 3534 31
34
24 20 16 2011 15
1615 21
18
26 25 29 2837 34 29 35 32 37
Systems
Management
and
Orchestration
Email, Unified
Collabor. &
Productivity
Apps
Database
and Data
Warehousing
Virtual DT
Infrastructure
and Mobility
Management
Media
Streaming
and Digital
Publishing
Social
Applications
Other
Business
Applications
Engineering /
R&D / Technical
Computing
Content
Delivery
Application
Development
Broad Production Usage
Limited Production Usage
Non-Production Usage
No Usage
Intel® Confidential. For Internal Use ONLY
Future SaaS Usage I
49
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q5: Describe your expected usage within the next 2 years of specific cloud types for the following workload categories using the following ratings:0 – no usage, 1 – non-production usage, 2 – limited production usage, 3 – broad production usage
39 38 38 35 35 33 33 33 32 31
21 2821 29 28 27 26 25 21 27
1715
20 14 15 15 15 1820
17
23 19 21 22 22 25 26 24 27 25
Enterprise
Resource
Planning
File /
Content
Storage
Security Networking Big Data Web
(excluding
search)
CRM /
Sales and
Marketing
Systems
Management
and
Orchestration
Virtual DT
Infrastructure
and Mobility
Management
Email, Unified
Collabor. &
Productivity
Apps
Broad Production Usage
Limited Production Usage
Non-Production Usage
No Usage
Intel® Confidential. For Internal Use ONLY
Future SaaS Usage II
50
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q5: Describe your expected usage within the next 2 years of specific cloud types for the following workload categories using the following ratings:0 – no usage, 1 – non-production usage, 2 – limited production usage, 3 – broad production usage
31 31 30 30 29 28 26 25 20 16
28 27 32 26 27 26 25 29 3636
15 1918
17 1712 16
22 21
11
26 23 2027 27
34 3324 23
37
Engineering /
R&D / Technical
Computing
Data
Analytics /
Business
Intelligence
AI Industry-
specific
Applications
Application
Development
Social
Applications
Media
Streaming
and Digital
Publishing
Database
and Data
Warehousing
Other
Business
Applications
Content
Delivery
Broad Production Usage
Limited Production Usage
Non-Production Usage
No Usage
Intel® Confidential. For Internal Use ONLY
Current and Future Cloud Usage
51
Intel® Confidential. For Internal Use ONLY
File /ContentStorage
Security Industry-specific
Applications
Networking Databaseand Data
Warehousing
Email, Unified
Collabor. &Productivity
Apps
CRM / Sales and Marketing
Content Delivery
Web (excluding
search)
Enterprise Resource Planning
On-premises Private Cloud
HostedPrivate Cloud
IaaS
SaaS
Broad Production Cloud Type Usage I
52
44 41 30 29 28 26 26 26 26 2539 45 34 34 28 28 30 24 24 36
significant difference between current / future (@95%)
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q4: Describe your current… / Q5: Describe your expected usage within the next 2 years of specific cloud types for the following workload categoriesusing the following ratings: 3 – broad production usage
Current
Future
29 27 25 21 16 20 16 19 22 2235 30 28 27 20 25 21 20 24 31
28 26 20 25 19 23 16 924 16
34 31 29 30 25 25 3016
30 27
27 34 21 31 20 18 25 17 23 2238 38 30 35 25 31 33
1633 39
Intel® Confidential. For Internal Use ONLY
Broad Production Cloud Type Usage II
53
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q4: Describe your current… / Q5: Describe your expected usage within the next 2 years of specific cloud types for the following workload categoriesusing the following ratings: 3 – broad production usage
current
future
25 25 24 22 22 21 18 18 15 1530 27 28 24 26 21 26 31 21 27
18 21 20 17 17 16 18 25 17 1722 21 23 16 24 23 24 29 19 29
21 19 18 11 17 16 18 19 18 1516 26 2611 21 20 26 27 21 22
22 23 27 17 17 22 30 24 14 1931 33 35 29 28 20 31 30 26 32
significant difference between current / future (@95%)
Engineering / R&D /
Technical Computing
Systems Management
and Orchestration
Big Data Application Development
Social Application
Other Business
Applications
Data Analytics / Business
Intelligence
AI Media Streaming and Digital Publishing
Virtual DT Infra-
structure & Mobility
Management
On-premises Private Cloud
HostedPrivate Cloud
IaaS
SaaS
Intel® Confidential. For Internal Use ONLY
File /ContentStorage
Security Industry-specific
Applications
Networking Databaseand Data
Warehousing
Email, Unified
Collabor. &Productivity
Apps
CRM / Sales and
Marketing
Content Delivery
Web (excluding
search)
Enterprise Resource Planning
On-premises Private Cloud
HostedPrivate Cloud
IaaS
SaaS
6 5 9 5 6 2 14 7 6 11
11 4 9 4 5 13 8
-1
10 17
Broad Production Cloud Type Usage I
54
-5
4 4 50 2 4
-2 -2
11
significant difference between current / future (@95%)
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q4: Describe your current… / Q5: Describe your expected usage within the next 2 years of specific cloud types for the following workload categoriesusing the following ratings: 3 – broad production usage
6 3 3 6 4 5 5 1 2 9
Difference (current –future)
Intel® Confidential. For Internal Use ONLY
Engineering / R&D /
Technical Computing
Systems Management
and Orchestratio
n
Big Data Application Development
Social Application
Other Business
Applications
Data Analytics / Business
Intelligence
AI Media Streaming and Digital Publishing
Virtual DT Infra-
structure & Mobility
Management
On-premises Private Cloud
HostedPrivate Cloud
IaaS
SaaS
5 2 4 2 40
8 13 6 12
40
3
-1
7 7 6 4 2 12
9 10 8 12 11
-2
1 6 12 13
Broad Production Cloud Type Usage II
55
Base: total sample (n = 100), every respondent evaluated 10 out of 20 items, data in %, mult. resp. poss.Q4: Describe your current… / Q5: Describe your expected usage within the next 2 years of specific cloud types for the following workload categoriesusing the following ratings: 3 – broad production usage
significant difference between current / future (@95%)
-5
7 8 0 4 4 8 8 3 7
Difference (current –future)
Intel® Confidential. For Internal Use ONLY
Data Migration
56
Intel® Confidential. For Internal Use ONLY
Data Migration from Public to Private Cloud I
57
Base: total sample (n = 200) / only if ever migrated applications / data from public to private cloud (135), data in %, mult. resp. poss.Q12: Has your organization migrated any applications or data that were primarily part of a public cloud environment to a private cloud environment? /Q13: What was the primary driver for migrating workloads from a public to a private environment?
33
38
35
5
Yes, to an on-premises cloud environment
Yes, to a hosted private cloud environment
No
Yes, to a non-cloud environment
Application / Data Migration Primary Drivers
1
1
4
4
6
7
8
11
13
16
29
Control
Performance
Costs
Location of CSP (data sovereignty)
Location of CSP (service latency)
Availability
Features / Functionality
Strategic Alignment
Security
Customer Service Issues
Regulatory / Compliance
Intel® Confidential. For Internal Use ONLY
Data Migration from Public to Private Cloud II
58
Base: only if ever migrated applications / data from public to private cloud (135), data in %, mult. resp. poss.Q14: In your best estimate, approximately what percentage of the applications running in public cloud were moved to a private environment? /Q15: Which categories of workloads were included in the move from public cloud to a private venue? Please select all that apply.
7
30
43
15
5
76 - 99%
51 - 75%
1 - 25%
100%
Percentage of Moved Applications Top 10 Moved Applications
22
24
24
25
27
27
30
33
33
38
Email, Unified Collaboration and Productivity Apps
Engineering / R&D / Technical Computing
Enterprise Resource Planning
File / Content Storage
Big Data
Networking
Other Business Applications
Application Development
CRM / Sales and Marketing
Social Applications
26 - 50%
Intel® Confidential. For Internal Use ONLY
Data Migration Between CSPs I
59
Base: total sample (n = 200) / only if ever migrated applications / data between CSPs (82), data in %, mult. resp. poss.Q16: Has your organization migrated any applications or data from one cloud service provider (CSP) to another? /Q17: What was the primary driver for migrating workloads from one cloud service provider (CSP) to another?
Application / Data Migration
41
59No
Yes
Primary drivers
1
1
1
2
4
6
9
10
16
24
26
Costs
Control
Performance
Location of CSP (data sovereignty)
Location of CSP (service latency)
Availability
Regulatory / Compliance
Customer Service Issues
Features / Functionality
Strategic Alignment
Security
n = 82
Intel® Confidential. For Internal Use ONLY
Data Migration Between CSPs II
60
Base: only if ever migrated applications / data between CSPs (82), data in %, mult. resp. poss.Q18: In your best estimate, approximately what percentage of the applications running in the original cloud service provider environment were moved to a different provider? / Q19:Which categories of workloads were included in the move to a new provider? Please select all that apply.
4
26
41
17
12
76 - 99%
51 - 75%
1-25%
100%
Percentage of Moved Applications Top 10 Moved Applications
21
22
22
22
24
27
27
31
31
34
Email, Unified Collaboration and Productivity Apps
CRM / Sales and Marketing
Enterprise Resource Planning
Engineering / R&D / Technical Computing
Big Data
Networking
Application Development
File / Content Storage
Other Business Applications
Media Streaming and Digital Publishing
26-50%
Intel® Confidential. For Internal Use ONLY
Disclaimer
61
This study was performed by the agency Comperis and paid by Intel.
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Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.
*Other names and brands may be claimed as the property of others.