current state: supplier relationship management qp infographic... · of supplier relationship...
TRANSCRIPT
APQC and SCMR Explore Supplier RelationshipManagementSCM Quick Poll #5 - Supplier Relationship ManagementOctober 15, 2018 2:18 PM CDT
In the next two years, how likely is your organization to implement supplier relationship
management for your supply base?
11%
15%
21%
14%
7%
32%
Already implemented Extremely likely to implement Very likely to implement Moderately likely to implement
Slightly likely to implement Not likely at all to implement
32%
11%
15%
21%
14%
7%
Alreadyimplemented
Extremely likelyto implement
Very likely toimplement
Moderately likelyto implement
Slightly likely toimplement
Not likely at allto implement
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
C U R R E N T S TAT E :
SUPPLIER RELATIONSHIP MANAGEMENT
APQC and Supply Chain Management Review asked supply chain professionals to answer five questions about Continuous Improvement in September 2018.
Supplier relationship management (SRM) is the final phase of a buying organization’s procurement process. SRM aims at managing third party organizations that supply goods and/or services (“suppliers”) in order to ensure their compliance with previously negotiated contractual terms, service levels and performance objectives.
CURRENT STATUS OF SUPPLIER RELATIONSHIP MANAGEMENT
www.apqc.org
Date Collected September 2018 - N=128
said they are not using SRM within their supply base.
31%
FAMILIARITYWITH SUPPLIER RELATIONSHIP MANAGEMENT
are at least moderately familiar with supplier relationship management
It may come as no surprise that
of participants
of participants indicated that their organization is using SRM within their supply base, but...
39%
HURDLESTO SUPPLIER RELATIONSHIP MANAGEMENT
The biggest hurdles to widespread adoption of SRM are employee resistance to change, lack of clearly
defined processes, and lack of resources.
BENEFITSOF SUPPLIER RELATIONSHIP MANAGEMENT
see supplier relationship management as a way to
monitor contract compliance and service levels.
see supplier relationship management as a way to
improve supplier reliability and reduce risk.
72% 80%
About 80% have already implemented or are at least
moderately likely to implement SRM within their
supply base in the next 2 years.
80% Only 7% Said they are not
likely at all to implement SRM within their supply base in the
next 2 years
7%
Is your company currently using or exploring the use of SRM within your supply base?
Q2 - Is your company currently using or exploring supplier relationship manageme...
39%Yes, currently using
23%Yes, currently exploring
31%No
Yes, currently using (39%) Yes, currently exploring (23%) No (31%) Don't know (8%)
39% 23% 31%
Is your company currently using or exploring the use of SRM within your supply base?
Q2 - Is your company currently using or exploring supplier relationship manageme...
39%Yes, currently using
23%Yes, currently exploring
31%No
Yes, currently using (39%) Yes, currently exploring (23%) No (31%) Don't know (8%)
39% 23% 31%
LOOKING AHEAD
Q5
Q5 - Which of the following, if any, do you see as hurdles to the widespread ado...
48%
42%38%
35%32%
Resistance tochange
No clearly definedprocess or
methodology
Lack of time orresource
No guiding strategy Technologylimitations
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Other Barriers to Supplier Relationship Management
supp
ly
limitveryunsureterm
supplier
situationset
sate
llite
reso
urce
rela
tions
hip product
personnel
apply
naturally
narro
w
man
agem
ent
interestedhear
great
frequ
ent
dealcritical
change
base
none
STREAMLINE / SIMPLIFY
PROCESSES
REDUCE COSTS
IMPROVE CUSTOMER
SERVICE