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What is Customer flow

Customer flow is stages that your customer go through in order to have better experiences within engaging him/itself with AIESEC and it define what kind of services that the customer should run

through during the time he/it engages with AIESEC

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iGIP Customer Flow

Attraction Consideration Value Delivery Brand Advocacy

Market Research phase

and Market approach

with many channels for

product presenting

Signing the Contract phase and

have expectation settings

regarding the JDs and

Processes timeline

Matching Process for the

partner need and create the

tools for the proper product

delivery (S&S,XPPs,Etc)

Up-scaling part after or

while the Intern delivery for

more or same benefits

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Attraction Phase

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Timeline

Weekly repeated

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Consideration Phase

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Timeline

2 weeks

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Value Delivery

<<>>EP

Matched

TN manager Approves

EP Manager Approves

EP should Assign his AN

Accept the

Applicant

After interviews

Contact the EP

Contact the SE

HE Approval

24 Hours 2 Weeks 1 Week

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Brand Advocacy

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Timeline

3 weeks

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