Customer Insights-BY SOMESH SIRIPURAM
Agenda
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What is Customer Insights
How to setup Customer Insights
Role based security
Whats new in Customer Insights in July Release
What is Customer Insights
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Customer Insights Pre-requisites
Azure Subscription
Data Source
Dynamics 365 Online
Azure Blob storage
Microsoft Exchange Online
Microsoft Social Engagement
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Steps to create Customer Insights
1. Create Customer Hub in Azure
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Steps to create Customer Insights
2. Set up Customer 360
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CloudFronts Technologies LLP
Steps to create Customer Insights
3. Analyze Data with Power BI
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Steps to create Customer Insights
4. Set up role based security
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Steps to create Customer Insights
5. Embed Customer Insights Widgets
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Steps to create Customer Insights
Whats New in July Release (preview) Predictive Match
Predictive scoring
Segmentation
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Predictive match
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CloudFronts Technologies LLP
Next Webinar
4th October
Dynamics 365 V9 – Developer updates
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Thank You
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