customer satisfaction page 4 - honda owners...

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Summary of CoveragesFor details, refer to the listed page.

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War ntyra Info mation199

Customer Satisfaction page 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

New Vehicle Limited Warranty page 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Coverage for defects in material and workmanship for 3 years or 36,000 miles.

Federal Emissions Warranties page 14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

California Emissions Warranties page 21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Original Equipment Battery Limited Warranty page 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Coverage extends for 3 years, with 100% coverage for the first 2 years.

Tires page 31. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tires are warranted by their manufacturer. A separate tire warranty statement isin the owner’s packet.

Seat Belt Limited Warranty page 32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Seat belts that fail to function properly are covered for the useful life of the vehicle.

Rust Perforation Limited Warranty page 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Repair or replacement of original body panels rusted through from the inside outis covered for 5 years with no mileage limit.

Accessory Limited Warranty page 34. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Replacement Parts Limited Warranty page 36. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Coverage for defects in materials and workmanship for 1 year or 12,000 miles.

Replacement Battery Limited Warranty page 37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Coverage extends for 3 years, with 100% coverage for the first year.

Replacement Muffler Lifetime Limited Warranty page 38. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Coverage for as long as the purchaser owns the vehicle.

Puerto Rico and U.S. V.I. Bella International

P.O. Box 190816 San Juan, PR 00919-0816 (787) 250-4318

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North Central Zone 601 Campus Drive, Suite A-9

Arlington Heights, Illinois 60004 (847) 870-5600

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Northeastern ZoneP.O. Box 337

Eastgate Industrial Park115 Gaither DriveMoorestown, New Jersey 08057(609) 235-5533Includes: NYC Metro area andFairfield County, CT area

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Northwestern ZoneP.O. Box 20186

12439 N.E. Airport Way Portland, Oregon 97230(503) 256-0943(also includes Alaska and Hawaii)

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Central Zone101 South Stanfield Road

Troy, Ohio 45373(937) 332-6250

West Central Zone1600 South Abilene Street, Suite D

Aurora, Colorado 80012 (303) 696-3935

Western ZoneP.O. Box 2260

700 Van Ness AvenueTorrance, California90509-2260(310) 781-4565

Mid-Atlantic Zone902 Wind River Ln., Suite 200

Gaithersburg, Maryland 20878(301) 990-2020

New England Zone555 Old County Road

Windsor Locks, Connecticut 06096(860) 623-3310See Zone 5 for: NYC Metro areaand Fairfield County, CT area

Southeastern Zone1500 Morrison Parkway

Alpharetta, Georgia 30004(770) 442-2045

The above addresses and telephone numbers are subject to change. If you cannot reach your Zone office, ask your Honda dealer for thecurrent information.

South Central Zone4529 Royal Lane

Irving, Texas 75063(972) 929-5481

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Honda Automobile Division, a division of American Honda Motor Co., Inc., gives these warranties on behalf of American Honda,1919 Torrance Boulevard, Torrance, California 90501-2746, a California Corporation.� 1998 American Honda Motor Co., Inc. – All Rights Reserved AWL 19686-19721 (9806)

Table of ContentsThese warranties are given by

1

Introduction 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer SatisfactionSome Repairs May Be Covered Beyond the Limited WarrantyA Quick Reference to Warranty Coverages

Your Warranties in Detail 11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . General Warranty ProvisionsNew Vehicle Limited WarrantyFederal Emissions WarrantiesCalifornia Emissions WarrantiesOriginal Equipment Battery Limited WarrantyTiresSeat Belt Limited WarrantyRust Perforation Limited WarrantyAccessory Limited WarrantyReplacement Parts Limited WarrantyReplacement Battery Limited WarrantyReplacement Muffler Lifetime Limited Warranty

Your Responsibility 39. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operation and Maintenance of Your HondaHow to Get Warranty ServiceLimitations and Disclaimers

Introduction

3

Customer Satisfaction 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Some Repairs May Be Covered Beyond the Limited Warranty 7. . . . . . . . . . . . . . . . . . . . . .

A Quick Reference to Warranty Coverages 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Customer Satisfaction

Introduction4

Your complete satisfaction with yourHonda automobile is our main goal.All personnel at Honda automobiledealerships are thoroughly trained toprovide the best service for yourvehicle. If you are not satisfied withany maintenance or repair work doneby the dealership, follow these threesteps:

Step 1 - Talk over your concernswith the dealership’s management,such as the Service Manager orGeneral Manager. In most cases, asatisfactory solution is found at thisstep.

Step 2 - We recognize that, on someoccasions, a customer will not betotally satisfied with a dealer’sdecision or actions in Step 1. If thisis the case, you should call or writethe Honda Customer Relations ZoneOffice. The address and telephone

number are on the inside frontcover. Please provide the followinginformation:

• Year, model, and VehicleIdentification Number of yourvehicle, and its current mileage.

• The name of the dealer who soldyou the vehicle.

• The name of the dealer whoservices your vehicle.

• Date, mileage, and reason foreach visit to a Honda dealership.

• Any non-Honda dealership repairservice for the problem(s).

• Your daytime and eveningtelephone numbers.

The staff of the Customer RelationsZone Office is interested in working

with you and the dealership to find asatisfactory solution.Step 3 - If you disagree with thedecision reached by the staff of theHonda Customer Relations ZoneOffice, you may request to have yourcase reviewed in an independentforum run by the Council of BetterBusiness Bureaus (BBB). Thisprogram is called “BBB AUTOLINE.” You may file a claim at anytime by calling the Better BusinessBureau, toll-free, at 1-800-955-5100.Your call will be automaticallydirected to the BBB in your area.

You may also write to:BBB AUTO LINECouncil of Better Business Bureaus4200 Wilson Blvd., Suite 800Arlington, VA 22203-1804

BBB AUTO LINE’s purpose is toresolve disputes between vehicle


5Introduction

manufacturers and their customers.BBB AUTO LINE’s decision makersare impartial third parties who willlisten to both the customer and themanufacturer and decide what canbe done to resolve the disagreement.

The BBB AUTO LINE’s decision isnot binding on you unless you agreeto accept it. If you accept thedecision, Honda will abide by it.Generally, disputes submitted toBBB AUTO LINE are resolvedwithin 40 days (47 days if you havenot first contacted Honda about yourcomplaint).

Honda offers you the opportunity tomediate and arbitrate a disagreementthrough BBB AUTO LINE becausewe want you to feel that you havebeen treated fairly.

Eligibility is limited by your vehicle’sage, mileage, and other factors. Inorder to file a claim, you need toprovide your name and address, theVehicle Identification Number of yourvehicle, and a brief statementoutlining the disagreement. Initially,BBB may try to resolve thedisagreement through mediation. Ifthis is not successful, your complaintwill be reviewed by an impartial,volunteer arbitrator. You may presentthe facts of your case to the arbitratorat an informal meeting.

We encourage you to use thisprogram before, or instead of, goingto court. It is informal, free ofcharge to you, and generallyresolves problems much faster thanthe court system. Lawyers areusually not involved in theresolution of claims through the

BBB, although you may obtain oneat your own expense if you choose.

If you want to go to court, we do notrequire you to first file a claim withBBB AUTO LINE. Please note thatlaws in some states may require thatyou file a claim with BBB AUTOLINE before you can proceed to astate-operated dispute resolutionprocess or the court system. If you donot accept the decision of BBB AUTOLINE, you can still go to court.


Introduction6

Lemon LawsMany states have enacted what arecommonly referred to as “LemonLaws.” Although the details of theselaws vary from state to state, theirmain purpose is to assure youcertain rights if you have problemswith your new vehicle. In generalterms, these laws usually say that ifyour vehicle has a problem thatcannot be repaired in severalattempts, or has a series of problemsthat keep it out of service for anextended period, you may qualifyfor relief under the lemon law inyour state.

Some states require you to notify themanufacturer about the problem(s),and some states give themanufacturer, or its representative, achance to correct the problem(s). Astate may require you to submit yourcomplaint to a dispute resolutionprogram, such as BBB AUTO LINE,before proceeding to other forums.

Lemon Laws have many provisions.If you feel your new Honda qualifiesfor consideration under the lemonlaw in your area, we suggest youcheck the laws in your state.

We want you to be satisfied withyour Honda automobile. If you haveany questions, please contact yourHonda dealer or the CustomerRelations Zone Office.

Some Repairs May Be Covered Beyond the Limited Warranty

7Introduction

Honda may cover, under a specialadjustment program, some or all ofthe cost to repair a problem that isnot covered by your vehicle’slimited warranties.

If your vehicle develops a problemyou feel should be repaired byHonda at no cost, discuss it withyour dealer.

If you are not satisfied with yourHonda dealer’s decision, call orwrite the Honda Customer RelationsZone Office (the address andtelephone number are on the insidefront cover). Please provide thisinformation about your vehicle:year, model, Vehicle IdentificationNumber (VIN), mileage,maintenance history, a detailedexplanation of the problem, and whyyou think Honda should beresponsible for the repair. Yourrequest will be investigated, and youwill be informed of Honda’sdecision.

A Quick Reference to Warranty Coverages

Introduction8

This is a brief summary of the warranties covering your 1999 Honda. Please refer to the listed page for a full descriptionof each warranty’s coverage and limitations.

New Vehicle Limited Warranty 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Every new Honda is covered, except for tires, for 3 years or 36,000 miles. The tires are warrantedseparately.

Federal Emissions Warranties 14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Emissions-related Defects and Performance Warranties cover the components that make up yourHonda’s emissions control systems for a minimum of 3 years or 36,000 miles.

California Emissions Warranties 21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Emissions Control Systems Defects and Performance Warranties cover the emissions componentsfor a minimum of 3 years or 50,000 miles.

Original Equipment Battery Limited Warranty 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The original battery in your new Honda is fully covered for the first 2 years. For the next year youreceive a credit toward the purchase of a new battery.

Tires 31. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The original tires are warranted by their manufacturer. Your Honda dealer will be glad to assist you incontacting a local representative of the tire’s manufacturer, if needed.

Seat Belt Limited Warranty 32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Seat belts that fail to function properly are covered for the useful life of the vehicle.

A Quick Reference to Warranty Coverages

9Introduction

Rust Perforation Limited Warranty 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Honda will repair or replace any body panel on your vehicle that rusts from the inside out. Thiscoverage extends for 5 years with no mileage limit.

Coverage of Accessories and Replacement ItemsAccessory Limited Warranty 34. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

All accessories are covered up to 3 years or 36,000 miles, depending on time of installation.

Replacement Parts Limited Warranty 36. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Genuine Honda parts, when installed by your Honda dealer, are covered for 1 year or 12,000 miles.Parts purchased from, but not installed by, a Honda dealer are covered for 1 year.

Replacement Battery Limited Warranty 37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A replacement battery purchased from your Honda dealer is fully covered for the first year, with thecoverage prorated for the remaining 2 years.

Replacement Muffler Lifetime Limited Warranty 38. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A replacement muffler purchased from your Honda dealer is covered for as long as you own the vehicle.Installation is included if the covered muffler was originally installed by your Honda dealer.

Your Warranties in Detail

11

General Warranty Provisions 12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

New Vehicle Limited Warranty 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Federal Emissions Warranties 14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

California Emissions Warranties 22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Original Equipment Battery Limited Warranty 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tires 31. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Seat Belt Limited Warranty 32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rust Perforation Limited Warranty 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accessory Limited Warranty 34. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Replacement Parts Limited Warranty 36. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Replacement Battery Limited Warranty 37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Replacement Muffler Lifetime Limited Warranty 38. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

General Warranty Provisions

12 Your Warranties in Detail

The warranty coverages in thisbooklet are offered only to the owner of a 1999 Honda automobile.To be covered, the vehicle must bedistributed by American Hondathrough the Honda AutomobileDivision, and sold by a Hondaautomobile dealer in the UnitedStates, Puerto Rico, or the U.S.Virgin Islands.NOTE: American Honda does notdistribute the 1999 Passport SportUtility Vehicle in Puerto Rico or theU.S. Virgin Islands. Therefore, thesewarranty coverages do not apply toany 1999 Passport that is registeredor normally driven in those areas.Parts replaced under any of thewarranties in this booklet becomethe property of Honda. Honda willmake the final decision whether torepair any existing part or assemblyor replace it.Honda may use factory-remanufactured parts rather than new

parts for some warranty repairs.Those parts, like new parts, arecovered for the remainder of the NewVehicle Limited Warranty (see page 13).The warranties in this booklet do notcover:• The failure of any part or

accessory due to:– Abuse, misuse, accidental

damage, or acts of God.– Improper installation or

maintenance.– A low fluid level or the use of a

fluid other than specified byHonda.

– The installation of any part thatis not equal to the original inquality of materials orworkmanship.

– Use of the vehicle incompetition or racing events.

• Any installed part or accessory thatfails because it was not designed tofit that year and model of Honda.

• Any vehicle with an odometer thathas been altered so it is impossibleto determine the actual mileage.

• Any vehicle while it is registeredor normally driven outside theUnited States, Puerto Rico, or theU.S. Virgin Islands.

• Any failure caused by modifyingthe vehicle, or installing accessoriesnot authorized by Honda.

• Any incidental expenses orinconvenience you may suffer dueto the loss of use of your vehicle.

• Any vehicle that has ever beendeclared a total loss or sold forsalvage by a financial institutionor insurer, or that has been issueda “salvage” or similar title underany state’s law. This exclusion doesnot apply to the EmissionsWarranties, the Seat Belt LimitedWarranty, the Replacement PartsLimited Warranty, or any recallsor other campaigns.

New Vehicle Limited Warranty

13Your Warranties in Detail

Time and Mileage PeriodThis warranty begins on the date thevehicle is put into use in one of thefollowing ways:

• The vehicle is delivered to thefirst purchaser by a Honda dealer.

• The vehicle is leased.

• The vehicle is used as ademonstrator or company vehicle.

Your vehicle is covered for 3 yearsor 36,000 miles, whichever comesfirst.

Warranty CoverageHonda will repair or replace anypart that is defective in materialor workmanship under normal use.See Proper Operation on page 40.All repairs/replacements made underthis warranty are free of charge. The

replaced or repaired parts arecovered only until this New VehicleWarranty expires.

This Warranty Does Not Cover:• Emissions control systems,

Accessories, Battery, or Tires.(They have their own warranties.)

• Normal wear or deterioration ofany part.

• Cleaning and polishing.

• The adding of any fluids, unlessthey are needed as part of awarranty repair.

• Air conditioner refrigerant chargeafter the first year, unlessrequired as part of a warrantyrepair.

• Broken, chipped, or scratchedwindow glass unless it is due toa defect in material orworkmanship.

• Any item concerning yourvehicle’s general appearance thatis not due to a defect in materialor workmanship.

• The replacement of expendablemaintenance items (such as sparkplugs, filters, wiper blades, orbrake pads/linings) unless theyare defective in material orworkmanship.

• Wheel balancing and wheelalignment after 1 year or 12,000miles, unless required as part of awarranty repair.

Federal Emissions Warranties


California and Massachusettsresidents should also refer to theCalifornia Emissions Warranties onpage 21.

Your Warranty Rightsand ObligationsThe Federal Emissions-relatedDefects and Emissions Performancewarranties are in addition to theHonda New Vehicle LimitedWarranty. These warranties aregiven only to the owner of a 1999Honda distributed by AmericanHonda through the HondaAutomobile Division, and sold byan authorized Honda dealer in thefifty United States, the District ofColumbia, the Commonwealth ofPuerto Rico, the Virgin Islands,Guam, American Samoa, and theCommonwealth of the NorthernMariana Islands.

If an authorized Honda automobiledealer cannot repair your vehicle orhonor your claim within areasonable period of time, contactthe Honda Customer Relations ZoneOffice for assistance (see insidefront cover), or you may write to:

Manager, Vehicle Program and Compliance Division (6405J)Environmental Protection Agency401 M Street S.W.Washington, D.C. 20460(Attention: Warranty Claim)

Your ResponsibilitiesTo qualify for coverage by theDefects and Performancewarranties, you should operate andmaintain your 1999 Hondaaccording to the requirements onpage 40 of this warranty booklet,and the Maintenance Schedule in the

Owner’s Manual. This schedule isdesigned to keep your vehicle’semissions control systemsfunctioning properly by maintainingyour vehicle in peak operatingcondition.

Honda will not deny a claim foremissions warranty coverage simplybecause you did not maintain thevehicle, or do not have maintenancerecords to show that you did.However, any part that fails becauseof abuse or lack of maintenance willnot be covered by this warranty.

Honda recommends that only partssupplied by Honda or equivalentparts be used to repair your vehicle.Maintenance, replacement, orrepair of emissions controldevices and systems may be doneby any automotive repairestablishment or individual.



Under normal circumstances, Hondawill pay for warranty repairs onlywhen they are performed at anauthorized Honda repair facility.However, in an emergency situation,the repair of emissions controldevices or systems may be done byany automotive repair establishmentor individual, or by the owner, usingany replacement part. An emergencysituation is considered to exist if anauthorized Honda repair facility orwarranted part is not reasonablyavailable to correct a problem.

Honda will reimburse you for thoseemergency repairs that are coveredby the Emissions Warranties. Partsreimbursement is at themanufacturer’s suggested retailprice, and labor reimbursement is ata geographically-appropriate hourlylabor rate for Honda’s recommended

time allowance. For reimbursement,present the replaced parts and acopy of the paid receipt to anyauthorized Honda automobiledealer.

The use of replacement parts notequivalent to the original parts mayimpair the effectiveness of yourvehicle’s emissions control systems.If a non-equivalent replacement partis used in the maintenance or repairof your vehicle, and if an authorizedHonda automobile dealer determinesit is defective or causes a failure of awarranted part, your claim for repairto bring your vehicle intocompliance with applicablestandards may be denied. If the partin question is not related to thereason your vehicle fails to meet thestandards, your claim will not bedenied.

These Warranties Do Not Cover:• Failures or malfunctions of the

emissions control systems causedby abuse, alteration, accident,misuse, or the use of leadedgasoline.

• Replacement of maintenanceitems such as, but not limited to,spark plugs, filters, hoses, belts,coolant or lubricants beyond theirfirst required maintenance point.

• Consequential damages such asloss of time or use of the vehicle.



Emissions-related Design and Defects Warranty

Design and Defects WarrantyCoverageHonda warrants that your automobile:1. is designed, built and equipped to

conform at the time of sale withall applicable emissions standards.

and2. is free from defects in materials

and workmanship that wouldcause it to fail to conform withapplicable emissionsrequirements during the specifiedtime and mileage period.

A partial list of the parts covered bythis warranty is on pages 18-20.Several parts in the emissionscontrol systems are covered for 8years or 80,000 miles, whichevercomes first. Those parts areidentified by 8/80 on pages 18-20.

Time and Mileage PeriodThis warranty begins on the date thevehicle is delivered to the firstpurchaser other than an authorizedHonda dealer, or the date it is firstused as a demonstrator, lease, orcompany vehicle, whichever comesfirst, and continues for 3 years or36,000 miles, whichever comes first.

To Get EmissionsWarranty ServiceRepairs covered by this warrantywill be performed at no charge forparts, labor, and diagnosis.

An authorized Honda dealer isrequired, within 30 days of the timeyou take your vehicle to the dealerfor emissions warranty service, toeither honor your claim for

adjustment, repair, or replacement,or notify you in writing that yourclaim is being denied, and explainwhy.

If this time limit is not met, anauthorized Honda dealer willperform the required repairs free ofcharge. The only exceptions allowedare when you, the owner, request oragree to a delay, or the delay iscaused by circumstances beyond thecontrol of Honda or the dealer.

If an authorized Honda automobiledealer is not able to repair yourvehicle within 30 days from the timeyou take it to the dealer, you mayhave your vehicle repaired at anyrepair facility you choose. The only

necessary, including those partslisted on pages 18-20.



Emissions Performance Warranty

exceptions allowed are when you,the owner, request or agree to adelay, or the delay is caused bycircumstances beyond the control ofHonda or the dealer.

If you choose a repair facility that isnot an authorized Honda dealer,Honda will reimburse you for therepair. Parts reimbursement is at themanufacturer’s suggested retailprice, and labor reimbursement is ata geographically-appropriate hourlyrate for Honda’s recommended timeallowance. For reimbursement,present the replaced part(s) and acopy of the paid receipt to anyauthorized Honda automobiledealer.

This warranty begins on the date thevehicle is delivered to the firstpurchaser other than an authorizedHonda dealer, or the date it is firstused as a demonstrator, lease orcompany vehicle, whichever comesfirst.

Warranty CoverageHonda warrants that if your vehiclefails an EPA-approved emissionsshort test, to bring your vehicle intocompliance with applicableemissions standards Honda will, atno cost to you:

• During the first 3 years or 36,000miles, whichever comes first,make all adjustments, diagnosis,repairs and replacements

To Get EmissionsWarranty ServiceIf your vehicle fails anEPA-approved short test, it shouldbe taken to an authorized Hondaautomobile dealer. Take along proofof purchase date and a copy of thetest report.

NOTE: The emissions test should beperformed with the vehicle atnormal operating temperature.Before getting a test, drive thevehicle for several miles at 25 MPHor above and test the vehicle as soonas possible after driving.

Repairs covered by this warrantywill be performed at no charge forparts, labor, and diagnosis.



Emissions Parts List

An authorized Honda dealer isrequired, within 30 days of the timeyou take your vehicle to the dealerfor emissions warranty service, toeither honor your claim foradjustment, repair, or replacement, ornotify you in writing that your claimis being denied, and explain why.


If an authorized Honda automobiledealer is unable to repair yourvehicle within 30 days from the timeyou take your vehicle to the dealer,you may have your vehicle repaired

at any repair facility you choose.The only exceptions allowed arewhen you, the owner, request oragree to a delay, or the delay iscaused by circumstances beyond thecontrol of Honda or the dealer.

If you choose a repair facility that isnot an authorized Honda dealer,Honda will reimburse you for therepair, including diagnosis. Partsreimbursement is at themanufacturer’s suggested retailprice, and labor reimbursement is ata geographically-appropriate hourlylabor rate for Honda’s recommendedtime allowance. For reimbursement,present the replaced part(s) and acopy of the paid receipt to anyauthorized Honda automobiledealer.

Parts Covered for 3 years/36,000miles (or 8 Years/�80,000 miles) bythe Emissions WarrantiesNOTE: Your vehicle may not beequipped with all the parts listed.Other parts may be covered. Contactan authorized Honda automobiledealer or the Honda CustomerRelations Zone Office (see insidefront cover) for further information.

All parts in this list are covered fora minimum of 3 years or 36,000miles, whichever comes first. Thoseitems identified with 8/80 arewarranted for 8 years or 80,000miles, whichever comes first.

Crankcase Control System• Positive Crankcase Ventilation

(PCV) valve.• Engine oil fill cap.• Breather chamber.



Evaporative EmissionsControl System• Evaporative emission control

canister.• Evaporative emission purge control

diaphragm valve.• Evaporative emission purge control

check & relief valve.• Evaporative emission purge control

vacuum switching valve.• Fuel tank.• Fuel fill pipe and cap.• Fuel receptacle.• Fuel fill neck restrictor.• Fuel tank rollover & float valve.• Fuel tank evaporative emission

valve.• Evaporative emission purge control

solenoid valve.• Evaporative emission two-way

valve.• ORVR vent shut valve.

• Fuel tank pressure sensor.• Evaporative emission control

canister vent shut valve.• Evaporative emission bypass

solenoid valve.• ORVR vapor recirculation tube.

Exhaust Gas Recirculation(EGR) System• EGR vacuum control valve.• EGR control solenoid valve.• EGR valve.• EGR valve lift sensor.

Exhaust System• Three-way catalytic converter. 8/80• Exhaust manifold.• Exhaust pipe (engine to catalytic

converter.

Ignition System• Crankshaft and/or cylinder and/or

TDC position sensor.

• Distributor ignition housing.• Distributor ignition cap and rotor.• Ignition coils.• Ignition control module.• Ignition wires.• Power switch.• Spark plugs (covered up to the first

required replacement only; see themaintenance schedule in theOwner’s Manual).

Fuel Injection System• Engine Control Module (ECM).

8/80• Fuel injectors.• Fuel injector control module.• Fuel pressure sensor.• Fuel temperature sensor.• Fuel rail.• MAP sensor.• Heated oxygen sensors.



• Oxygen sensors.• Barometric pressure sensor.• Intake air temperature sensor.• Throttle position sensor.• Engine coolant temperature sensor.• Knock sensors.• Powertrain control module. 8/80• Fuel pressure regulator.• Fuel pressure regulator vacuum

switching valve.• Fuel filter (covered up to the first

scheduled replacement only, ifapplicable. Refer to themaintenance schedule in theOwner’s Manual.).

(Fuel filter replacement and fuel tankflushing are covered whencontamination results from a defect inmaterial or workmanship. Fuelinjection system cleaning is covered.)

Transmission Control System• Transmission control module. 8/80• Mainshaft speed sensor.• Countershaft speed sensor.• Vehicle speed sensor.• A/T gear position switch.• Lock-up clutch control solenoid

valve.• Shift control solenoid valve.• Clutch pressure control solenoid

valve.• CVT pulley pressure control valve

assembly.• CVT speed change control valve

assembly.• CVT start clutch control valve

assembly.

Intake Air System• Mass air flow sensor.

• Air regulator.• Throttle body assembly.• Throttle switch.• Intake manifold.• Idle air control valve.• Air cleaner element, housing, and

cover (covered up to the firstrequired replacement only; see themaintenance schedule in theOwner’s Manual).

VTEC System• Variable valve timing & valve lift

electronic control solenoid valve.• Variable valve timing & valve lift

electronic control pressure switch.

Miscellaneous PartsHoses, clamps, brackets, piping, boltsand gaskets associated with thesesystems.

California Emissions Warranties


In addition to the Federal EmissionsWarranties, the CaliforniaEmissions Warranties that followcover all vehicles registered andnormally driven in California andMassachusetts.

Your Warranty Rightsand ObligationsThe California Air Resources Boardand Honda are pleased to explain theemission control systems warranty onyour 1999 vehicle. In California, newmotor vehicles must be designed, builtand equipped to meet the State’sstringent anti-smog standards. Hondamust warrant the emission controlsystem on your vehicle for the periodsof time listed below provided therehas been no abuse, neglect orimproper maintenance of yourvehicle.

Your emission control system mayinclude parts such as the carburetoror fuel injection system, the ignitionsystem, catalytic converter, andengine computer. Also included maybe hoses, belts, connectors and otheremissions-related assemblies.

Where a warrantable conditionexists, Honda will repair yourvehicle at no cost to you includingdiagnosis, parts and labor.

Manufacturer’s WarrantyCoverageFor 3 years or 50,000 miles(whichever first occurs):• If your vehicle fails a Smog Check

inspection, all necessary repairsand adjustments will be made byHonda to ensure that your vehiclepasses the inspection. This is youremissions control systemsPERFORMANCE WARRANTY.

• If any emissions-related part onyour vehicle is defective, the partwill be repaired or replaced byHonda. This is your short-termemissions control systemsDEFECTS WARRANTY.

For 7 years or 70,000 miles(whichever first occurs):

If an emissions-related part listed inthis warranty booklet specially notedwith coverage for 7 years or 70,000miles is defective, the part will berepaired or replaced by Honda. Thisis your long-term emissions controlsystems DEFECTS WARRANTY.



Owner’s Warranty ResponsibilitiesAs the vehicle owner, you areresponsible for the performance ofthe required maintenance listed inyour owner’s manual. Hondarecommends that you retain allreceipts covering maintenance onyour vehicle, but Honda cannot denywarranty solely for the lack ofreceipts or for your failure to ensurethe performance of all scheduledmaintenance.

You are responsible for presentingyour vehicle to a Honda dealer assoon as a problem exists. Thewarranty repairs should becompleted in a reasonable amount oftime, not to exceed 30 days.

As the vehicle owner, you shouldalso be aware that Honda may denyyou warranty coverage if yourvehicle or a part has failed due toabuse, neglect, impropermaintenance or unapprovedmodifications.

If you have any questions regardingyour warranty rights andresponsibilities, you should contactthe Honda Customer Relations ZoneOffice (see inside front cover).California residents may alsocontact the California Air ResourcesBoard at P.O. Box 8001, El Monte,CA 91734-8001.

The California Emissions ControlSystem Defects and EmissionsPerformance warranties are inaddition to the Honda New CarLimited Warranty. These warrantiesare given only to the owner of a1999 model year Honda automobile

distributed by American Hondathrough the Honda AutomobileDivision, for a vehicle registered andoperated in California or other statesthat have adopted California warrantyregulations.

If an authorized Honda automobiledealer cannot repair your vehicle orhonor your claim within areasonable period of time, contactthe Honda Customer Relations ZoneOffice for assistance (see insidefront cover). If you are not satisfiedwith the way in which a claim wasresolved by Honda, in Californiayou may write directly to:

California Air Resources BoardP.O. Box 8001El Monte, CA 91734-8001



Your ResponsibilitiesTo qualify for coverage under thedefects and performance warranties,you should operate and maintainyour 1999 Honda automobileaccording to the requirements onpage 40 of this Warranty booklet,and the Maintenance Schedule in theOwner’s Manual. This schedule isdesigned to keep your vehicle’semissions control systemsfunctioning properly by maintainingyour vehicle in peak operatingcondition.

Honda will not deny a claim foremissions warranty coverage simplybecause you did not maintain thevehicle, or do not have maintenancerecords to show that you did.However, any part that fails becauseof abuse or lack of requiredmaintenance will not be covered bythis warranty.

Honda recommends that only partssupplied by Honda or equivalentparts be used to repair your vehicle.Maintenance, replacement, orrepair of emissions control devicesand systems may be done by anyautomotive repair establishmentor individual.

Under normal circumstances,Honda will pay for warranty repairsonly when they are performed at anauthorized Honda repair facility.However, in an emergencysituation, the repair of emissionscontrol devices or systems may bedone by any automotive repairestablishment or individual, or bythe owner, using any replacementpart.

An emergency situation is consideredto exist if an authorized Honda repairfacility is not reasonably available,or when a warranted part is notavailable within 30 days, or when anauthorized Honda repair facility isunable to complete a repair within30 days.

Honda will reimburse you for thoseemergency repairs, includingdiagnosis, covered by the EmissionsWarranties. Parts reimbursement is atthe manufacturer’s suggested retailprice, and labor reimbursement is at ageographically-appropriate hourlylabor rate for Honda’s recommendedtime allowance. For reimbursement,present the replaced parts and a copyof the paid receipt to any authorizedHonda dealer.



The use of replacement parts notequivalent to the original parts mayimpair the effectiveness of yourvehicle’s emissions control systems.If a non-equivalent replacement partis used in the maintenance or repairof your vehicle, and if an authorizedHonda automobile dealer determinesit is defective or causes damage to awarranted part, your claim for repairto bring your vehicle intocompliance with applicablestandards may be denied. If the partin question is not related to thereason your vehicle fails to meet thestandards, your claim will not bedenied.

These Warranties Do NotCover:• Failures or malfunctions of the

emissions control systems causedby abuse, alteration, accident,misuse, or the use of leadedgasoline.

• Replacement of maintenanceitems such as, but not limited to,spark plugs, filters, hoses, belts,coolant or lubricants beyond theirfirst scheduled maintenance.

• Consequential damages such asloss of time or use of the vehicle.



Emissions Control Systems Defects Warranty

Warranty CoverageHonda warrants to the owner of any1999 California model that theautomobile:

1. Is designed, built and equipped toconform at the time of sale withall applicable emissions standards

and2. Is free from defects in materials

and workmanship which wouldcause it to fail to conform withapplicable requirements duringthe specified time and mileageperiods.

A warranted part is defined as anypart that can affect emissions. Apartial list of the parts covered bythis warranty is on pages 27-29.

Time and Mileage PeriodThis warranty begins on the date thevehicle is delivered to the first

purchaser other than an authorizedHonda dealer, or the date it is firstused as a demonstrator, lease, orcompany vehicle, whichever comesfirst, and continues for 3 years or50,000 miles, whichever comes first.Several parts of the emissions controlsystems are covered for 7 years or70,000 miles, whichever comes first.Those parts are identified with 7/70on pages 27-29.

To Get EmissionsWarranty ServiceRepairs covered by this warrantywill be performed at no charge forparts, labor, and diagnosis. Anyauthorized Honda automobile dealerwill perform the adjustment, repair,or replacement within 30 days fromthe time you take your vehicle to thedealer.

If an authorized Honda automobiledealer is unable to repair yourvehicle within 30 days from the timeyou take your vehicle to the dealer,then this situation will be treated asan emergency and you may haveyour vehicle repaired at any repairfacility you choose.

If you choose a repair facility thatis not an authorized Honda dealer,Honda will reimburse you for therepair, including diagnosis. Partsreimbursement is at themanufacturer’s suggested retailprice, and labor reimbursement is ata geographically-appropriate hourlylabor rate for Honda’s recommendedtime allowance. For reimbursement,present the replaced part(s) and acopy of the paid receipt to anyauthorized Honda automobiledealer.



Emissions Performance Warranty

This warranty begins on the date thevehicle is delivered to the firstpurchaser other than an authorizedHonda dealer, or the date it is firstused as a demonstrator, lease orcompany vehicle, whichever comesfirst.

Warranty CoverageHonda warrants to the owner of any1999 model year Honda that if yourvehicle fails a Smog Check test (oran EPA-approved short test) Hondawill, at no cost to you:

During the first 3 years or 50,000miles, whichever comes first, makeall adjustments, diagnosis, repairsand replacements necessary to makeyour vehicle pass the test, includingthose parts listed on pages 27-29.

To Get EmissionsWarranty ServiceIf your vehicle fails a Smog Checktest (or an EPA-approved short test),it should be taken to an authorizedHonda automobile dealer. Takealong a copy of the Smog Check testreport.

NOTE: The emissions test should beperformed with the vehicle atnormal operating temperature.Before getting a test, drive thevehicle for several miles at 25 MPHor above and test the vehicle as soonas possible after driving.

Repairs covered by this warrantywill be performed at no charge forparts, labor, and diagnosis.

An authorized Honda dealer isrequired, within 30 days of the timeyou take your vehicle to the dealerfor emissions warranty service, toeither honor or deny your claim foradjustment, repair, or replacement, ornotify you in writing that your claimis being denied, and explain why.


If an authorized Honda automobiledealer is not able to repair yourvehicle within 30 days from the timeyou take it to the dealer, you may



Emissions Parts List

have your vehicle repaired at anyrepair facility you choose. The onlyexceptions allowed are when you,the owner, request or agree to adelay, or the delay is caused bycircumstances beyond the control ofHonda or the dealer.

If you choose a repair facility that isnot an authorized Honda dealer,Honda will reimburse you for therepair, including diagnosis. Partsreimbursement is at themanufacturer’s suggested retailprice, and labor reimbursement is ata geographically-appropriate hourlylabor rate for Honda’s recommendedtime allowance. For reimbursement,present the replaced part(s) and acopy of the paid receipt to anyauthorized Honda automobile dealer.

Parts Covered for 3 years/50,000miles (or 7 years/70,000 miles)by the Emissions WarrantiesNOTE: Your vehicle may not beequipped with all the parts listed.Other parts may be covered. Contactan authorized Honda automobiledealer or the Honda CustomerRelations Zone Office (see insidefront cover) for further information.

All parts on this list are covered fora minimum of 3 years or 50,000miles, whichever comes first. Thoseitems identified with 7/70 arewarranted for 7 years or 70,000miles, whichever comes first, underthe California Emissions Warranties.Those items identified with 8/80 arewarranted for 8 years or 80,000miles, whichever comes first, underthe Federal Emissions Warranties.

Crankcase Control System• Positive Crankcase Ventilation

(PCV) valve.• Engine oil fill cap.• Breather chamber.

Evaporative EmissionsControl System• Evaporative emission control canister.• Evaporative emission purge control

diaphragm valve.• Evaporative emission purge control

check & relief valve.• Evaporative emission purge control

vacuum switching valve.• Fuel tank. 7/70• Fuel fill pipe and cap.• Fuel receptacle. 7/70 (CNG

vehicles only)• Fuel fill neck restrictor.



• Fuel tank rollover & float valve.• Fuel tank evaporative emission

valve.• Evaporative emission purge control

solenoid valve.• Evaporative emission two-way valve.• ORVR vent shut valve.• Fuel tank pressure sensor.• Evaporative emission control

canister vent shut valve.• Evaporative emission bypass

solenoid valve.• ORVR vapor recirculation tube.

Exhaust Gas Recirculation(EGR) System• EGR vacuum control valve.• EGR control solenoid valve.• EGR valve.• EGR valve lift sensor.

Exhaust System• Three-way catalytic converter. 8/80• Exhaust manifold. 7/70• Exhaust pipe (engine to catalytic

converter).

Ignition System• Crankshaft and/or cylinder and/or

TDC position sensor. 7/70• Distributor ignition housing.• Distributor ignition cap and rotor.• Ignition coils.• Ignition control module.• Ignition wires.• Power switch.• Spark plugs (covered up to the first

required replacement only; see theMaintenance Schedule in theOwner’s Manual).

Fuel Injection System• Engine Control Module. 8/80• Fuel injectors. 7/70 (V6 engines

and CNG vehicles only)• Fuel injector control module.• Fuel pressure sensor. 7/70 (Civic

GX only)• Fuel temperature sensor.• Fuel rail.• MAP sensor.• Heated oxygen sensors. 7/70 (Civic

HX)• Oxygen sensors.• Barometric pressure sensor.• Intake air temperature sensor.• Throttle position sensor.• Engine coolant temperature sensor.• Knock sensors.• Powertrain control module. 8/80



• Fuel pressure regulator. 7/70 (CivicGX only)

• Fuel pressure regulator vacuumswitching valve.

• Fuel filter (covered up to the firstscheduled replacement only, ifapplicable. Refer to themaintenance schedule in theOwner’s Manual.).

(Fuel filter replacement and fuel tankflushing are covered whencontamination results from a defect inmaterial or workmanship. Fuelinjection system cleaning is covered.)

Transmission Control System• Transmission control module. 8/80• Countershaft speed sensor.• Mainshaft speed sensor.• Vehicle speed sensor.• A/T gear position switch.

• Lock-up clutch control solenoidvalve.

• Shift control solenoid valve.• Clutch pressure control solenoid

valve.• CVT pulley pressure control valve

assembly.• CVT speed change control valve

assembly.• CVT start clutch control valve

assembly.

Intake Air System• Air cleaner element, housing, and

cover (covered up to the firstrequired replacement only; see themaintenance schedule in theOwner’s Manual).

• Mass air flow sensor.• Air regulator.• Throttle body assembly. 7/70

• Throttle switch.• Intake manifold. 7/70• Idle air control valve (IACV). 7/70

VTEC System• Variable valve timing & valve lift

electronic control solenoid valve.• Variable valve timing & valve lift

electronic control pressure switch.

Miscellaneous PartsHoses, clamps, brackets, piping, boltsand gaskets associated with thesesystems.

Original Equipment Battery Limited Warranty


Time and Mileage PeriodThis warranty’s coverage begins onthe same date as the New VehicleLimited Warranty (see page 13).The original equipment battery iscovered by a limited warranty for 3years with no mileage limit.

Warranty CoverageDuring the first 2 years, a defectivebattery will be replaced at no cost toyou. Diagnosis, labor, installation,and the cost of the replacementbattery are covered by Honda.

If the battery fails during the last 12months of this 3 year warrantyperiod, you will receive a 50 percentcredit towards the purchase of a newbattery from your Honda dealer.

No cash reimbursement will begiven. You are responsible for anyservice or installation charge.

Tires


The tires that come as originalequipment on your new Honda arewarranted by their manufacturer(including the compact spare tire). Aseparate warranty statement for thetires is in the glove box.

Obtaining Warranty ServiceYour Honda dealer will be glad tohelp in determining if a problem inyour vehicle is caused by a defectivetire. He can also assist you inlocating a local representative of thetire’s manufacturer so you can getwarranty service.

Original Equipment TireManufacturersYokohama Tire Corp.601 South Acacia AvenueFullerton, California 92831(800) 722-9888 (714) 870-3800

Michelin Tire Corp.One Parkway SouthGreenville, South Carolina 29606(800) 847-3435(864) 458-5000

Goodyear Tire Co.1144 East Market StreetAkron, Ohio 44316(800) 321-2136

Dunlop Tire Co.P.O. Box 1109Buffalo, New York 14240(800) 548-4714

Bridgestone (USA) Inc.One Bridgestone Pk.Nashville, Tennessee 37214(800) 847-3272

Bridgestone/Firestone, Inc.1200 Firestone ParkwayAkron, Ohio 44317(330) 379-7000

These addresses and phone numbersare subject to change. If you have aproblem, contact your Honda dealerfor current information.

Seat Belt Limited Warranty


While seat belts cannot completelyremove the possibility of injury,they do provide a very significantlevel of protection when usedproperly. Honda believes the bestway to enhance your safety is to useyour seat belt. To encourage theiruse, the seat belts should always bein good operating condition.

Time PeriodThis warranty continues for theuseful life of the vehicle.

Warranty CoverageHonda will repair or replace, at itsoption, any Honda seat beltcomponent that fails to functionproperly during normal use. Thisincludes all parts and labor charges.

This Warranty Does Not Cover:• Replacement of a properly-

functioning seat belt assemblystrictly for cosmetic or comfortreasons.

• Failure caused by abuse,alteration, accidental damage,misuse, or malfunction resultingfrom a collision.

Rust Perforation Limited Warranty


Only the vehicle’s owner can makea claim under this warranty.Coverage cannot be transferred toany other person or institution (suchas an insurance company).

Time and Mileage PeriodThis warranty’s coverage begins onthe same date as the New VehicleLimited Warranty (see page 13), andcontinues for 5 years with nomileage limit. Any body panelsrepaired or replaced under thiswarranty are covered only for thetime remaining in the original 5years of coverage.

Warranty CoverageHonda will repair or replace anyoriginal body panel that rustscompletely through from the insideout (perforated by corrosion). Thisincludes panels previously repaired

or replaced under this warranty.Rust that does not perforate, but iscaused by a defect in material orworkmanship, is covered under theNew Vehicle Limited Warranty. Youwill not be charged for any parts,material, or labor under thiswarranty. The decision to repair,rather than replace, any rusted bodypanel will be made by Honda.

This Warranty Does Not Cover:• Surface rust on the underbody or

any other part of the vehicle exceptbody panels.

• Rusting of body panels that wererepaired, replaced, or refinishedafter retail sale of the vehicle,unless those panels were repairedor replaced under this warranty.

• Body panel rust caused by abuse,misuse, or lack of maintenance.

• Rusting where the paint has beendamaged by road hazards such asstones and debris.

• Rust caused by immersion of thebody panel in water, mud, orsand; or resulting from exposureto corrosive gas or industrialfallout.

• Paint matching. (Honda reservesthe right to decide how much ofthe repaired or replaced panel,and any adjoining body panels,need to be repainted to match theoriginal finish. Honda will not,under any circumstances,authorize painting the entirevehicle strictly for the purpose ofpaint matching.)

Accessory Limited Warranty


This warranty applies to anyaccessory distributed by AmericanHonda and purchased from a Hondaautomobile dealer in the UnitedStates, Puerto Rico, or the U.S.Virgin Islands.

Time and Mileage PeriodAccessories Installed Prior toRetail Sale: This warranty beginson the same date as the New VehicleLimited Warranty (see page 13). Allaccessories are covered for thelength of the New Vehicle LimitedWarranty: 3 years or 36,000 miles,whichever comes first.

Accessories Installed by theDealer After Retail Sale: Thiswarranty begins on the date theaccessory is installed on the vehicle.All accessories are covered for thelonger of the following two periods:

1) The time remaining in the NewVehicle Limited Warranty,

or

2) 1 year or 12,000 miles,whichever comes first.

Accessories Not Installed by aHonda Dealer: This warrantybegins on the date the accessory ispurchased from a Honda dealer. Allaccessories are covered for 1 year.

Warranty CoverageHonda will repair or replace anyHonda accessory that is defective inmaterial or workmanship undernormal use. Honda will decide if anaccessory will be repaired ratherthan replaced. If the accessory wasinstalled by a Honda dealer, all partsand labor costs are covered. If theaccessory was installed by someoneelse, the cost of all parts to repair orreplace it are covered by Honda, butyou must pay the labor costs.

Accessory Limited Warranty


Audio System Component Exchange ProgramIf the audio system in your Hondadevelops a problem during thiswarranty period, telephone theService Department at your Hondadealer. The service person will askyou several questions about yourvehicle and the problem. If hedecides from this conversation thatthe problem is in one of the system’smajor components (radio, CDplayer), he will immediately order areplacement component. This willtake less than a week. You will thenbe notified to bring your vehicle tothe dealership so the audio systemcan be repaired. Telephoning yourdealer about an audio systemproblem allows him to serve youmore efficiently and can save you anextra trip.

Honda may use factory-remanufactured audio componentsrather than new components forsome warranty repairs. Thosecomponents, like new components,are covered for the remainder of theAccessory Limited Warranty.

This Warranty Does Not Cover:• Air conditioner refrigerant charge

after the first year, unlessrequired as part of a warrantyrepair.

• Any accessory installed on aHonda other than the year ormodel it was designed to fit.

• Any accessory that is improperlyinstalled.

• Any claim presented withoutproof of accessory purchaseand/or installation date andvehicle mileage at time ofinstallation.

• The cost of labor to repair orreplace any accessory that wasnot originally installed by aHonda dealer.

Replacement Parts Limited Warranty


This warranty applies only toautomobile replacement partsdistributed by American Hondathrough the Honda AutomobileDivision, and sold through a Hondaautomobile dealer in the UnitedStates, Puerto Rico, or the U.S.Virgin Islands.

Time and Mileage PeriodParts installed by a Honda dealer arecovered for 1 year or 12,000 miles,whichever comes first. Warrantedparts purchased from a Honda dealerbut installed by someone else arecovered for 1 year from the date ofpurchase.

Warranty CoverageHonda will repair or replace anypart covered by this warranty that isdefective in material orworkmanship under normal use. Ifthe part was originally installed by aHonda dealer, the repair orreplacement will be done with nocharge for parts or labor. If the partwas originally installed by someoneelse, the cost of the replacement orrepair is covered by Honda, but youmust pay all installation costs.

This Warranty Does Not Cover:• Claims which do not include

documented proof of purchasedate, installation date, and vehiclemileage at the time ofinstallation.

• Parts considered to be normalmaintenance items, unless theyare defective in material orworkmanship. Some examplesare spark plugs, filters, and brakepads.

• Parts replaced under the NewVehicle Limited Warranty or partscovered by other warranties inthis manual.

Replacement Battery Limited Warranty


This warranty applies only toreplacement batteries purchasedfrom a Honda automobile dealer inthe United States, Puerto Rico, orthe U.S. Virgin Islands.

Time and Mileage PeriodReplacement batteries are coveredby a 3 year limited warranty.

Warranty CoverageDuring the first year of service, adefective replacement battery willbe replaced at no cost for the newbattery, labor, or installation.

After the first year, you will receivea credit toward the purchase of anew battery. This credit is calculatedby dividing the current suggestedretail price by 36; then multiplyingby the number of months left in thiswarranty coverage. No cashreimbursement will be made. Youare responsible for the labor orinstallation charges.

Replacement Muffler Lifetime Limited Warranty


Time and Mileage PeriodThe Honda automobile replacementmuffler is warranted against defectsin material and workmanship for aslong as that muffler’s purchaserowns the vehicle on which it isinstalled.

If the warranted muffler fails due toa defect, Honda will exchange it.You must have proof of purchase forthe failed muffler. If the muffler wasoriginally installed by a Hondadealer, the cost of labor for removaland replacement is also covered bythis warranty.

This Warranty Does Not Cover:• Labor cost for removal and

replacement if the defectivemuffler was not originallyinstalled by a Honda dealer.

• Other parts of the exhaust system,including pipes, gaskets, hangers,clamps, or other mountinghardware.

• The original equipment muffler,or any muffler installed while theNew Vehicle Limited Warranty isin effect.

• The cost of parts or labor for anyadditional repairs associated withreplacing the warranted muffler.

Your Responsibility

39

Operation and Maintenance of Your Honda 40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

How to Get Warranty Service 42. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Limitations and Disclaimers 44. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operation and Maintenance of Your Honda

40 Your Responsibility

By keeping your Honda in topcondition, you will be rewarded withyears of trouble-free service at thelowest operating cost. The keys tokeeping your Honda in top conditionare proper operation and regularmaintenance.

Proper OperationYour Honda is designed for use as apassenger vehicle. You should use itto transport people and their luggageon regular roads and highways.Several things you should do to takecare of your Honda are:

• Avoid exceeding your vehicle’sload limit. This puts excess strainon the engine, brakes, and severalother systems in your vehicle.Refer to the Owner’s Manual tofind the location of the Load Limitlabel on your vehicle.

• Operate your Honda onreasonable roads within the legalspeed limit.

• Drive your Honda regularly overa distance of several miles. Like aperson, a vehicle functions betterwith regular exercise.

• Always use an unleaded gasolineof the proper Octane Number(Anti-Knock Index). See yourOwner’s Manual for moreinformation.

MaintenanceYou should check the engine oil andradiator coolant levels each time youfill the gas tank. This protects thevital systems of your Honda, andmay help you discover potentialproblems.

Always maintain your 1999 Hondaaccording to the MaintenanceSchedule in your Owner’s Manual.The time and mileage intervalsgiven in this Schedule forinspections and replacements shouldnever be exceeded. They areessential to trouble-free operation.Parts that fail because they didnot get proper, timelymaintenance are not covered bywarranty. However, if a part failsdue to a defect in material orworkmanship, the warranty claimwill not be denied because ofimproper maintenance or operation.

Operation and Maintenance of Your Honda

41Your Responsibility

The people at your Honda dealer arefully trained and equipped toefficiently perform scheduledmaintenance on your 1999 Honda.However, service at the dealer is notmandatory for continued warrantycoverage. You can have scheduledmaintenance done somewhere otherthan your Honda dealer, or you cando the maintenance yourself.

If you regularly take your vehicle tothe Honda dealer for scheduledmaintenance, he will know itshistory if you need to make awarranty claim. If someone else hasbeen performing the maintenance,the dealer may ask for evidence thatyou have properly maintained thevehicle. This evidence may consistof one or more of the following:

• A Maintenance Record (such asthe one in the Owner’s Manual)showing the odometer mileageand date for each service. Eachentry in this Record should besigned by a person who isqualified to service automobiles.

• Copies of repair orders or otherreceipts that include the odometermileage and date that the vehiclewas serviced. Each receipt shouldbe signed by a qualifiedautomotive service technician.

• A statement that you completedthe maintenance yourself,showing the odometer mileageand date you did the work.Receipts for the replacement parts(fluids, filters, etc.) shouldaccompany this statement.

NOTE: As an aid for the nextowner, keep all maintenancereceipts with the vehicle if it is sold.

How to Get Warranty Service


You should take your vehicle, alongwith proof of purchase date, to aHonda automobile dealer during hisnormal service hours. If yourwarranty claim is for a replacementpart or accessory that was originallyinstalled by a Honda dealer, takealong proof of the vehicle’s mileageat the time of installation.

If your vehicle cannot be driven,contact the Honda automobile dealernearest to you for towing assistance.You do not have to pay for towingto the nearest Honda dealer if thefailure is covered by any of thewarranties in this book.

Emergency RepairsHonda recognizes that your vehiclecould develop a serious problemneeding immediate repair at afacility other than a Honda dealer.

Honda will reimburse you for therepair if:

• The repair would normally becovered by one of the warrantiesin this booklet.

and

• All Honda dealers within 50miles of the break-down wereclosed at the time, or there wereno Honda dealers within 50miles.

and

• The vehicle was immobile, orattempting to drive the vehiclewould cause further damage or beunsafe.

For reimbursement, go to anyHonda automobile dealer. You mustshow a copy of the paid receipt, andthe replaced part(s). The dealer willreimburse you for the parts at thecurrent manufacturer’s suggestedretail price; and you will bereimbursed for labor at ageographically-appropriate laborrate for Honda’s recommended timeallowance.

If you are ever dissatisfied with awarranty service or decision from aHonda dealer, please refer to theCustomer Satisfaction statement onpage 4.

How to Get Warranty Service

43Your Responsibility

Traveling Outside the United StatesIf you are planning to use yourHonda to travel outside the U.S.,you may want to contact the HondaConsumer Affairs Office. They cangive you information on Hondadistributors in the area you plan tovisit. You should also contact thetourist bureaus in the areas you willbe traveling in to find out about theavailability of unleaded gasoline withthe proper octane rating.

Relocating Outsidethe United StatesAny vehicle purchased from anauthorized Honda dealer in thiscountry is manufactured to meetU.S. government safety andemissions specifications. Othercountries not only market differentHonda models, they also have their

own safety and emissions standardsthat differ from U.S. requirements.

If you plan to export your vehicle toanother country and register it there,we recommend that you contact thevehicle import agency in thatcountry to determine therequirements. American Hondadoes not have this information.

Be advised that modificationsto your vehicle to meet anothercountry’s requirements may bevery expensive and, in some cases,impossible to perform. Parts tomodify a vehicle to meet foreignspecifications are not available inthe U.S.

Getting your vehicle serviced inanother country may be difficult,even if you take it to a Hondadealer. Because that country mayhave models with different

equipment and specifications, thedealer may not have parts that aresuitable for your U.S. vehicle.

Warranty CoverageOutside the United States

The warranties in this booklet coveronly Hondas purchased andregistered in the United States,Puerto Rico, and the U.S. VirginIslands. Hondas registered andnormally driven in other countriesare not covered.

Honda dealers outside the U.S. maynot honor these warranties. If youhave your U.S.-specification Hondaserviced by a Honda dealer inanother country (while on vacation,for example), and that service wouldnormally be covered by one of thewarranties in this booklet, pleasecontact American Honda.

How to Get Warranty Service, Limitations and Disclaimers


For further information orassistance, please contact:

American Honda Motor Co., Inc.Consumer Affairs1919 Torrance Blvd.Torrance, CA 90501-2746(800) 999-1009

All of the Limited Warranties inThis Booklet are Subject to theFollowing Limitations andDisclaimers:

Honda disclaims any responsibilityfor loss of time or use of the partsor vehicle in which the parts areinstalled, transportation or anyother incidental or consequentialdamage. Any implied warranties,including the implied warranty ofmerchantability and fitness for aparticular purpose, are limited tothe duration of this writtenwarranty.

The above limitations or exclusionsmay not apply to your vehiclebecause some states do not allowlimitations on how long an impliedwarranty lasts; or they may notallow exclusion or limitation ofincidental or consequentialdamages.

These warranties give you specificlegal rights, and you may also haveother rights which vary from state to state.

customer satisfaction page 4 - honda owners...

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