*NEW* Cloud Alliance Partner Stories Submission Process How to submit customer success stories March 5, 2014

Nidhi Teerdhala Sr. Manager, Strategic Tools & Stories

Corporate Pres – PowerPoint Template – 4x3 FY14.pptx

Promote your expertise to the salesforce.com community!

Stories are promoted to the entire salesforce.com sales community via the Customer Story Tool

Customer Story Tool is a centralized database of customer success information Partner stories are classified by Primary Implementation Partner Stories are reviewed by Marketing for website, PR and speaking opportunities!

We use Chatter & create assets to provide more visibility for your stories internally

Stories are widely promoted on Chatter, through various Chatter Groups Insights Into Customer Innovation eBook, showcases the DF12 Partner Innovation Award winners and 32 other stories submitted by Cloud Alliance partners (internal only asset, not distributed outside of salesforce.com)

NEW Story Submission Process

1.  Download the latest PPT story template in the Partner Community - http://bit.ly/ConsultingPartnerStoryTemplate

2.  Fill out the slide template with your story

NEW Story Submission Process Steps

3. Fill out this survey - http://bit.ly/partnerstoriessubmission

4. Attach your slides under the appropriate question

NEW Story Submission Process Steps

5.  SUBMIT!!! You will see a confirmation screen letting you know that your submission was received.

NOTE: The team will review your submission and let you know if it is NOT approved. If you do not hear from anyone, you can

assume the story was approved.

Approval Criteria – What are the DOs

•  Complete template and survey fully •  Describe the business challenges faced and solution

implemented in detail

•  Provide enough detail for others to be able to understand and re-tell the story

•  Provide any quantitative results/metrics achieved

•  The more details the better!

•  Sharing guidelines questions must be answered

Thank You!

We look forward to hearing about your customers’ success!

Please direct any questions to partnerstories@salesforce.com