customer success: oracle planning and budgeting cloud service

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Customer Success: Oracle Planning and Budgeting Cloud Service

Paul Cardell, CTDIDaniel Graham, Vertex Business ServicesRita Sommer, Manhattan BeachwearJennifer Toomey, Oracle

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

Safe Harbor StatementThe following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.


Program Agenda

Oracle Planning and Budgeting Cloud Service Introduction

Manhattan Beachwear

Vertex Business Services

Communications Test Design, Inc. (CTDI)

Q&A

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Oracle Cloud

Oracle Planning and Budgeting Cloud Service

Infrastructure as a Service

Platform as a Service

Software as a ServiceSecure

PersonalizedConnected

Part of Oracle Cloud


Oracle Planning and Budgeting Cloud ServiceWorld Class Planning with the Simplicity of the Cloud

First-in-Class Functionality

Flexible Deployment

FastAdoption


Fast Adoption with Planning and Budgeting Cloud Service

Fast Adoption• Intuitive role based interface,

mobile ready

• Virtually zero training with built-in starter kits and online tutorials

• Create once consume on Web, Mobile and MS Office

• Application diagnostics with governors to simplify administration


First-in-Class Functionality Based on proven technology

Fast Adoption• Flexible workflow and plan

management capabilities

• Intuitive web interface with full MS Office integration

• Built-in management reporting capabilities

• Extensive spreadsheet integration for efficient data entry and set up

• Out of the box support for best practices such as rolling forecast, multi-currency


Simplify Technology Choices

Flexible Upgrades Flexible Deployments

2014 - 2015


Oracle Planning & Budgeting Cloud Service Momentum

Built on over 15 years of Product Innovation

Launched:February 14, 2014

Clients across industry

Financial Services, Higher Ed, Consumer Goods, Retail, Professional Services, High Tech

150+Customers to date

6000+End Users and growing!

Available and Supported Globally 24 X 7 X 365


Panelists

• Rita Sommer, Director of Business Planning

• Daniel Graham, Finance Manager – North America

• Paul Cardell, Vice President – Corporate Operations

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Oracle Planning and Budgeting Cloud Service (PBCS)

Rita Sommer, Director of Business Planning

October 1, 2014

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Company Overview• My role is Director of Business Planning, and I report to the CFO.

• Manhattan Beachwear started over 25 years ago, the first licensed brand they started with was license for the Hobie. Now it has many owned, licensed, and private label brands and is the largest swimwear manufacturer in the U.S. making over 13MM swimsuits per year. The company now sports a large and diverse portfolio of brands, providing its customer base with an unmatched brand and product mix including activewear after acquiring CMK in June 2014.

• We have manufacturing operations in Mexico and Asia and work with suppliers overseas

• Our brands are distributed to a mix of major department stores, as well as the best surf and swim specialty stores throughout the US, Europe, Canada, Mexico and Australia.

• 800 employees worldwide

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ChallengesOur planning and budgeting was a very manual process, using extremely large excel files and our business

was becoming larger and more complex, so planning became more challenging.

Limitations• Excel file was getting too large to maintain and we were limited on the number of years of data we

could store and compare

• Accuracy of information being passed back and forth between users through excel

• Brand Profitability analysis was difficult to do

• Ability to do “What if” scenarios

• Our brands weren't at the level we needed

• Unable to forecast out more than the current fiscal year

• Not being able to convert data to be used for demand planning

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Why PBCSBenefits

• No longer maintaining the excel files or worried about the file crashing and losing the data

• Look further out for forecasting, which will help with demand planning

• We will be able to perform brand/customer profitability analysis easier and more accurately

• We are able provide more visibility on how brands are performing

• Sales Team can get to there data at home or on the road, it is secure and changes are seen immediately. The sales team no longer has to wait for a file to be sent back.

• Allows more flexibility in maintaining the data hierarchy

• Ability to look at multiple years

• We also had limited IT resources to support an on premise package

• Smartview

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SmartviewSmartview

• Is the excel based version of PBCS that we used for inputting plan and to retrieve data after plan was loaded

• Ability to look at multiple years within Smartview when performing analysis for different customers or brands

• User friendly, fast and flexible with moving data around

• Some features that the sales team liked when using PBCS-Smartview for planning:• Since it is excel based it was easy for the team to learn • If there were historical numbers, you could enter a total year number and it would

allocate based on history • The ability to increase their numbers by a percentage• Add a new customer/brand combination• Sales Team had access to their data at home or on the road

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Implementation

February March May June July AugustOctober

Went live August 1st and used PBCS for our 2015 Fiscal Plan

Trained Sales Team

Project finished end of June

Testing and Design modifications

Started Discovery sessions

Decision made to go with PBCS

Design started the end of March


Program Agenda


Manhattan Beachwear



Q&A

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CONFIDENTIAL AND PROPRIETARYVertex Confidential

Vertex North America

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North America Unit

Countries: US and Canada

Revenue: $150M - $200M

Industry: Utilities

# of resources: 1,700

Vertex Business Services delivers a complete portfolio of transformational BPO, IT and professional services developed solely to meet utilities industry challenges. These offerings help over 50 electric, water and gas utilities better manage their customer relationships and bring efficiency to their critical operations. As the market leader in Customer Management Services for utilities in North America, we employ approximately 1,700 people serving clients through 12 centers of excellence.

At Vertex, we help utilities deliver a world-class customer experience. This is all we do and it pervades our transformational business process outsourcing services, our customer information system development, hosting, and implementation practices, and our analytics and consulting businesses. We know that today’s utility customers expect more than a monthly bill in the mail and a customer service rep available by phone, and we have both the expertise and experience to help utilities deliver that perfect customer experience.


Accounting / Finance Planning & Analysis (FP&A) Landscape

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23 Total Resources to run our Accounting & Finance Organization in both Canada and the US.

Canada: 6

US: 17

Canada

1 FP&A Vice President

3 FP&A Analysts’

1 General Ledger Analyst

1 Payroll Analyst

6 Total in Canada

US

1 CFO

1 FP&A VP and Treasurer

1 Controller

4 FP&A Analysts’

4 General Ledger Analysts’

2 Payroll Analysts’

2 Accounts Payable / Accounts Receivable

1 System Admin (Essbase / Hyperion)

1 Bid Pricing Analyst

17 Total in US

CONFIDENTIAL AND PROPRIETARYVertex Confidential21

Current State Future State

1.) Purchase Essbase to have a real reporting System.

2.) Purchase Hyperion to replace IBM Cognos.

3.) Essbase:• Balance Sheet• Cash Flow

4.) Hyperion• Budget & Forecasting

1.) Disentanglement from the UK infrastructure.

2.) IBM Cognos (Planning & Forecasting Tool) designed for the UK book of business.

3.) No reporting system:• Access Database• Excel Pivot Table• Manual Investor Reporting

Business Case / Decision


Rapid Deployment Strategy

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Major Milestones in Decision Process in 2014

Purchased Essbase on Premise

Retiring Cognos / Go-Live on PBCS

PBCS Purchase

Started PBCS Project

January April May October


Program Agenda


Manhattan Beachwear



Q&A

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24CTDI Confidential

Global Profile & Service Expertise

A Global Leader in Test Engineering since 1975

Offering Innovative Technical & Logistical Solutions

70 Locations in 15 Countries, Supported by 7,500+ Employees

Servicing Fortune 100 Companies Worldwide

25CTDI Confidential

Current Planning & Forecasting Environment

Daily forecasting of financial results for each of our Branch Operations and the Corporation

is a key component of our business management process.

o Part of CTDI’s DNA!

Our current forecasting tool is a complex network of linked spreadsheets.

40 Regional Branches forecast the previous day’s P&L results by

mid-afternoon.

Branch results roll-up to an overall Corporate P&L result which is published internally by

COB each day.

26CTDI Confidential

Challenges with the Current System

Requires 100% manual data entry.

Approximately 50,000 data points entered per day.

Hundreds of thousands of keystrokes.

Even small % of errors adds-up.

Data extraction from IT systems is also required before data entry.

No direct link between Back Office system data and our forecasting tool makes monthly

reconciliation process difficult and time consuming.

27CTDI Confidential

Why Oracle Planning and Budgeting Cloud Service?

Seamless integration with Oracle Financials and Oracle ERP systems already in use.

Cloud-Based (non-server) application will speed development and deployment.

Oracle’s Reputation and track record for enabling enterprises to improve their business

operations.

No need for capital investment in server and storage hardware.

Minimal time & resource investment for application maintenance & upgrades.

Competitive products did not offer comparable benefits across all evaluation parameters.

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Future PBCS Planning & Forecasting Environment

Back Office Support Systems

FINANCIALS

Kronos: Time Keeping & Payroll

OLP: WMS & Activity Tracking

Capital Expenditure & Fixed Asset Database

INVENTORIES

Business Data Analytics & Productivity Improvement

Tools

Daily P&L Forecast for Branch Operations

Daily P&L Forecast for Division Operations

Daily P&L Forecast for CTDI Corporate

Planning & Budgeting Cloud Service

Output & Results

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Planned Benefits from Oracle PBCS Deployment

Significant reduction in time and resources required to perform daily forecasting

process.

Improved accuracy of forecast as a result of automated data loads direct from back office

systems.

Significant reduction in time and resources required for monthly reconciliation process.

Improved data analytics than can be used to drive productivity improvements and cost

reductions.

More time spent analyzing and acting on data rather than just reporting it.

30CTDI Confidential

Future Plans for Oracle PBCS: Global Domination!

PBCS

North America

Latin America

Europe

Asia


Program Agenda


Manhattan Beachwear



Q&A

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