customer testimonials all pages no blank 04-08-15

May 2015

Dear Customer,

It has been our privilege to serve you in maintaining your airconditioning equipment.

We have always endeavored to provide you with a world -class service experience in whatever

we do at Blue Star. We hope you have felt the same in your interactions with our

representatives.

Having said that from our side, it does indeed give us immense pleasure when we actually hear

from our customers that they are happy, and many times delighted, with Blue Star's service.

This binder carries a representative set of such customer letters that we receive from time to

time, which reinforce our belief that Blue Star does indeed stand by the letter and spirit of our

promise to deliver a world-class customer experience.

Our service initiatives put in place over the past few years, like 9 am to 9 pm Service, 24X7

availability of Customer Care Desk, SMS enabled call logging facilities, On-the-road

Service Crew Vans, and Customer Care Officers at all service offices, have paid rich dividends

in ensuring that our service satisfaction levels remain high. We are also an ISO 9001 :2008

certified service operations with acrredition from TUV India ..

We will of course continue to raise the bar to offer you, our esteemed customer, even more by

way of service from Blue Star in the days to come.

Thank you once again.

VSAshok

Vice President

Air Conditioning & Refrigeration Service Group

Blue Star Limited

BLUE STAR

Blue Star Limited, ACRSD Building, 2nd Pokhran Road, Behind Glaxo Company,

Majiwada, Thane (West) - 400601 Email: [email protected]

Website: www.bluestarindia.com

Customer Testimonials I* I ----------

Blue Star's Bouquet of Services

BLUE STAR

At Blue Star, you will find a wide spectrum of Service Solutions to meet all your requirements.

Apart from standard maintenance solutions, we also offer premium value-added services for your

critical needs.

Risk Protection Contracts: This comprehensive contract includes all labour, spares and

consumables. It covers routine preventive maintenance as well as attending to breakdowns.

Labour Maintenance Contracts: This contract includes only labour for routine

preventive maintenance and attending breakdowns. The spares and consumables are charged

for separately.

Operating Contracts: This is a pure labour contract. The operators are stationed for

single, double, round-the-clock or 365 days shift, depending on your needs. They regularly

monitor the operating status.

44


Refrigerant Conversion

BLUE STAR

Since 2005, CFC-based refrigerants have started being phased out. It has become extremely critical to

change to the refrigerant R-11 for your airconditioning system. The Montreal Protocol mandates phasing out

all CFCs by 2010.

Digi Group Controller with PC Connectivity

The Digi Group Controller is a smart way to control your airconditioning system. It is a device that helps you time

your airconditioning system on a flexi-schedule, with breaks whenever you want. It also helps you choose

between various temperature bandwidths for different times of the day and controls the entire system. This

system also comes with a number of special advantages for secure operation and constant monitoring.

Digi Group Controller

; : - £.

,,

Ducted Split AC 1 Ducted Split AC 2

Advanced Pre-emptive Diagnostics for Airconditioning Systems

PC

I

_______ I _________ i __ �-

Ducted Split AC 16 Ducted Split AC 64

To prevent breakdowns and enhance the life of your airconditioning system, we offer you a wide range of

diagnostic tools. Eddy Current Testing (ECT) is one such tool that particularly addresses chiller and

condenser tube damage. ECT is an electromagnetic, non-destructive diagnostic process that detects

corrosion, erosion, breakage and leakage in the chiller heat exchanger tubes. Performing ECT on chiller

tubes every few years helps locate defects at an early stage, before they bring the entire system down.

6

7

BLUE STAR

A tube sheet diagram after the Eddy Current Testing inspection:

Advanced Microcontroller for Chillers

• Blocked tubes

0 Already plugged tubes

• Suggested plug after inspection

(wall thinning 40% and above)

0 Wall loss Oto 20%

• Wall loss 20 to 40%

Upgrading chillers from the electromechanical panel to the advanced microcontroller offers large

benefits. It helps in continuous monitoring of the equipment and taking corrective action to ensure

efficient performance. Moreover, it provides flexibility of operation, resulting in a substantial reduction

in power bills. All in all, it ensures accurate cooling and provides a digital platform for remote

connectivity, as well as compatibility with building management systems.

Control Panel 1 Control Panel 2

RS485 RS485

Windows

and PC-Connection

Control Panel 3

'

'

'

'

\ RS 485 Gateway � -- - -- - '

iiiiiiiiiiiii!i r.;· . � ...-'"/i· _-'.i,_ �-

. . ,-. .... ,

,

,

,

,

. . .

,

,

2014-2015

Customer Testimonials I* I BLUE STAR----------

Indoor Air Quality Management Services Indoor Air Quality (IAQ) refers to the nature of air within an inhabited, enclosed space, with particular

relevance to suspended particulate matter, dust, harmful biological contaminants, chemical vapours and

odours present in it. Today, it is assuming greater importance amongst corporate and commercial

customers, as people realise the harmful effects of poor indoor air quality on health and productivity.

Blue Star offers a range of IAQ Management Services starting with a comprehensive indoor air quality audit.

Duct Cleaning

Indoor Air Quality Audit Before arriving at any conclusion, our IAQ audit examines a

range of parameters like temperature, humidity and

particulate count. A specially devised instrument monitors

the presence of various gases in the air. The readings are then

compared with the standard guidelines issued by ASHRAE

(American Society of Heating, Refrigerating & Air

Conditioning Engineers) and OSHA (Occupational Safety &

Health Administration). After analysing the parameters, our

team of experts submit a detailed IAQ survey report and

recommendations.

Fungus tends to grow in the corners and joints of the airconditioning ducts, which subsequently become a

breeding ground for different types of bacteria and moulds. These contaminate the air and can lead to

various illnesses. They also tend to clog the air channels, thereby affecting the airconditioning system.

Therefore, it is vital to ensure that your ducts remain clean and dust-free at all the times.

Ventilator & Filter ('Hi' Vacuum Unit)

8

Realising the importance of periodic duct cleaning, Blue Star offers duct cleaning services to ensure

cleanliness and proper functioning of the ducts, grilles and diffusers. The cleaning equipment also has an

inspection system which comprises a video camera and a portable colour TV monitor. With this, you can

monitor the condition of your ducts before and after cleaning. Blue Star's duct cleaning services are

accredited by the National Air Duct Cleaners Association (NADCA), USA.

Indoor Air Quality Improvement Products Yet another initiative in the area of indoor air quality is our tie-up with Steril-Aire, USA and Biozone, Finland.

We bring to you technological breakthrough products which help substantially improve indoor air quality

by destroying viruses and bacteria through ultraviolet energy. These units reduce power costs by

improving heat transfer and also increase net cooling capacity.

UVC Emitters use germicidal Ultraviolet-( energy to eradicate both surface and air borne mold, viruses and

bacteria.

Biozone Products such as Air Care and Air Purifier are extremely quiet devices that help destroy smoke ,

viruses, moulds, fumes and other impurities.

Air Balancing and Leakage Detection Air balancing ensures that there is uniform cooling throughout the room by measuring, adjusting,

analysing and documenting airflow (CFM) distribution relating to Air Handling Units, Make-up Air

Units, Exhaust Fans, etc. Air leakage detection helps to prevent wastage of treated air.

9

Customer Testimonials I* I BLUE STAR---------

Energy Management Services Airconditioning constitutes around 65% of the total power consumption in any establishment. Apart from this,

heat load conditions and usage patterns vary over the years with wear and tear, resulting in further power

consumption. Blue Star's energy audit can help you stop your electricity bills from spiralling.

Energy Audit Services Blue Star undertakes a comprehensive energy audit which starts with identifying the consumption, and ends

after executing the recommendations that result from the audit. We even audit other energy consuming

devices such as lighting, pumping, cooling towers and many more, giving you a one-stop solution. What's

more, our audits are backed by guaranteed energy savings, and carried out by Energy Managers and Energy

Auditors accredited by the Bureau of Energy Efficiency (BEE).

Our Energy Management Services Also Include:

Variable Frequency Drives (VFD)

Variable Frequency Drives (VFD) is an important energy saving device which can be used in chillers, air

handling units, cooling towers, pumps and other motors. Blue Star has partnered with Danfoss, Denmark for

providing VFDs. Based on fluctuations in airconditioning demand from the end user, VFD changes the

frequency and hence the RPM of the motor, thereby saving energy.

Part Load Management Variable Frequency Drive

Based on climatic fluctuations and variations in the internal use on account of occupancy, it is essential to

understand the quantity of heat used at various stages. This is instrumental in understanding part load

behaviour of the chiller, and for planning the airconditioning requirement.

Air Distribution Optimisation

Air distribution and air balancing play a critical role in energy saving, as the airconditioning load is determined

by air distribution and air balancing. Blue Star has developed expertise in the area of air balancing, offering

devices such as variable air volume systems.

Water Balancing

In any airconditioning plant, condenser water and chilled water are balanced at the time of commissioning

only. There is a strong possibility of disturbances in this, on account of manual intervention. Hence it is essential

to balance this chilled water and condenser water at periodical intervals to improve the chiller performance.

10

Facilities Management Services Facilities Management Services is an internationally recognised specialisation that involves multiple disciplines.

It ensures smooth and efficient functioning of the built environment by the comprehensive integration of human

resources, systems and technology for delivery of 'non-core' support services to clients. Blue Star has an

accreditation from the International Facilities Managers Association (IFMA) and offers Facilities Management

Services in areas such as Mechanical & Electrical Maintenance, Support System and Utilities Management.

Superior Service Processes Blue Star's superior systems and processes help it in delivering the best to its customers. Mentioned below are

some of them:

• The Company has ISO certification with accreditation from UL India for the service operations of Central Plants

and Packaged Airconditioning systems.

There is a Service Quality Assurance Group in place for benchmarking the best practices in other service

industries, and developing and implementing service delivery standards in conformity with the same.

• The Service Specialists Group handles complex technical problems in the field even through remote supervision

or direct intervention, if required. The team is well equipped with various advanced measuring, data logging and

diagnostic tools.

A Certification and Developmental programme for channel partners and business associates is aimed at the

development of their infrastructure, manpower resources and capabilities. The programme also includes

modernisation and upgradation of service instruments, tools and tackles.

The National Parts Centre and Regional Parts Centres in various cities, ensure faster availability of service parts.

• A special Call Management service takes care of customer requests from 9 am to 9 pm, 365 days in a year.

/ .'

. ' ---.... ,

All these differentiated and superior services make Blue Star a preferred name in the airconditioning and

refrigeration service business.

11

BLUE STAR LIMITED

Customer Testimonials Air Conditioning & Refrigeration Service Group

I 12


J.,_AX1S BANK

TO WHOMSOEVER IT MAY CONCERN

-ti\!. to rl rv th.it M/� Blue § .;i, I hi � main!, 111111 ii /,1r C11nd111,mer r r t"co hran h

rr tnl�s at Axis lli!nk L1,J. S5 Prin<e! A11w,11 Shall I d, IColk:ata-1100!3 ar.d rt 1nr, , Hlslacory

it:1l,

Oar,, 2.1.0J . .'015

,. i'um:� A,-,.., �,.It 11.,uJ, ,� H1Ql1 Bhla, f,;ii��',\\isi Be•� 100::H' t.o �C:3)24/2&/�� I lfa H) lA2l H J;'.£GITT1:AEll OfflC:E • lthil' �Jour OJ)n. S 11'-.,n�-l'�r llmu 1-iw �, I • nct,i., t.�,,,.;J,b ;I �St:«6

-, �pit .., Ho. on 2�w11� ,., !\IQ,. cn-15'1C!!l3n t ,.11 �C.I �J�ILO.!ll�1l Wobii • .._ 1oJ11Mn�.WT1

13

,;;;C;.;;;u;.:s;.;t.;;.o.:.:m.:.;e

:.:.r_Ti.:.;e;;;;s;;.;t�im;..:.:.;;o;.;.n;.;.ia;;;.l;.;;;s

;.._ ________________ -==-1*1 BLUE STAR

-

TO WHOMSQEYER IT MAY COINCERNI

This is to be ce·rtify that we have Blue Star mak,e (50.STR,DUCTED SPLIT)lnstal'led al our' premi.ses.The serv,ic,es which are belng provided for the ma1intenance of the same ha1v,e been sat"sfactory and system am workrng OK,

We specially acknowledge and appreciate, tine prompt support and help provided by !Blue Star Llmited.

Regards1

Bart,�...,ar10r

me support in future .�s well.

Sf1on ar I location n , yott

14


FutCJru Ra ii Llm1roo

Date - 14/01J2015

This 1s to certify that MIS Blue Star ltd i.s malnta,n!ng ovr s:lore the A.C Machines & dolr,g is rendering regular illnd satisfactory service.

We shaJI hapj:)y to provide any further tnfonnarlion if so you reiquired

Thank,og you,

City Cenler, Ourgapur -'16

15


I

,1

('l'l/i1 1/1·1-1.f.ll

'I Iii. i. ti> .;1.•l1i I)' the, work • 1rric1l ou1 \11w,11·ds 1hu m11i11h:11mu.·L· ul cuhl 1, 111n hr Mis mm: Sl11r J .hi I:; lhund 54,llsl"1 ·1vrily 11ml p1"<1viding 11s �si.:dk:111 �· •rvi •t,

11or t 'I 111i,c • 'I' 11di.: I, ink.·

P.'f X1wicr I m11:ri1:1nr

rr 11/\MI, /I I"" I .,, 1 ... L ui, 1, ..... 1 .. ,,, M,J� Ill�. ,; ... ,. 14 ,. ·:�l�N�. I'" - • I· ,',I '(11/1 i ,, ,,I • I ,ullt11•,•� ., ... i;.,�. ¥w"N•I ,i,1• ,�, 4,�,,,,.,1

16


Dear Sir.

S,ub• Mah1hlma1nce of Caild Storages in,sti!illed at our premises,

We have your 4 Walk In Cooler in our premises. ins alled and ma 11talned by Blue s:tar. ThEse units have been unde your sen.dee and care, vlde a comprehensive maintemmce con ract.

This •s o record our heartfelt appreciation for the support extended o us by tie service team. Your e ecu Ives c1re readily available for any help we require and vls1 us ofte11

The techrucians are, knowledgeable and courteous and respond to all 01Jr c;;a11s in. a competent and efficient manner. This has rernforo,:id our rust in ttie quality associated wlth your company

Thanking y,ou

Yours faithfully fur CPC DIAGNOSTICS PVT. LTD,.

A UTI-IORlS D lGNATOR

New Na,J24, Old Nr;,,231/1, Kh1cli Gfll'llOdrog ComJ:iei. I Awai Shtintt"'g Sol;,,, �1:1ki,uurcm1, Channci1 - 6ClCl a11. fhl!"ll!' +91�-42J..c60161[• 'ne. ], Fm;: i/'l 4423�C0165

Ng, U5Wl'ff,t,,I I !COO 109.5

Ciirpo.'"l!le O m f'i', V Fli;iat, Gr.owl lbwtr,

Ne 9410 C. P �CJml)';-<nlf'llV i'(Qml. AJwCllp.l!I Char,,m - 1100 0 11!.

I ph.)...., +9 4 �49\13989 (llolme,l, -cc �l 4� ?4993357, :N�U.61 E:-M 1t1l!!@q)clb(!pshg; 10 Web , -·�Iii"�

17


DAIRY CRAFT INDIA PVT. LTD. 32, Main Bazar, Hudson Lane, Kingsway Camp, Delhi-110009. Ph.:011- 27415501, 27458072, 27232539 Fax: 011-27135586 E-mail: [email protected], [email protected], Web. www.dairycraft.comCIN no.: U74899DL 1993PTC055129

December 29th, 2014

To,

Blue Star Limited E-44/12, Okhla Industrial Area Phase II

New Delhi - 110020

Contact nos. : 9818062467; 011-41494101,Customer Care No: 18002091177; 18602666666

Performance Certificate

We appreciate working / services provided by service team of M/s. Blue Star Ltd., related with cold

rooms installed at our plant in Village Bahadurgarh, Distt. Hapur (U.P.) and in Delhi.

We are satisfied with the prompt & efficient services being provided by their Service Engineers,

who gave response promptly as & when required, cooperates & tries to resolve the problem to their

best. They also helps us by guiding over phone even in odd hours. They have good knowledge in

related field.

We wish them every success for their future prospects.

Thanking You,

With Regards,

On behalf of Dairy Craft India Pvt. Ltd.,

(Authorised Signatory)

18

Customer Testimonials BLUE STAR

Date : :zo tt March.15

art Limited

T,o Who1111 So Ever It Mav Concern

1111s is to ,;;ert1fy Uiat, we are happy with the standard of rnalntenance cover provlded by M/s. Blue Star Ltd. under annual main enance con ract for our Ducted & Package System Installed al our premises D mart Bapunagar store al: Ahrnedabad.

The posltwe .ittltude, dedlc;;itlon, promptness in service calls and professionalism oF staff ernployed is commendable.

M/s. Blue Star Ud, should continue to malntil!in the spirit of malnta1ning the quality ot he sent ce and high standards For Lhe rust people have in them.

Yours truly, For ____ .,.

19


From: Sushi! sharma [mailto:[email protected]] Sent: 13 September 2014 18:58 To: Neelabh Bhatnagar Cc: Rajkumar Singh; Vishal Mathur; [email protected];

'rohit katoch'; 'Sarbjit Singh' Subject: Positive Response to Complaint - Jaipur Team

Dear Sir,

I had put in a complaint today at 12.49. PM Complaint No. 1409130316.

Compressor was stuck.

Wanted to share with you the positive response that I received from Ram

Babu from Himwan refrigerations. He arranged for the compressor in a very

short time & the unit was functional by 6.30 PM.

Really appreciate your team in Jaipur, in the manner in which they respond

to complaints to provide quick & timely solutions. This really helps us in our

business.

Regards, Sushi! Sharma Associate Senior Manager, Maintenance - Rajasthan,U.P,Punjab 09829170099

20

Customer Testimonials I* I BLUE STAR-----------

I,

ExlD Life"-:.

1llo,

- tC Bh e .'1nr i1niH11Jl t 1cll no,

, 'ulJj •'I: erU 1entc I I' A11·pr • ·iution l·elter.

!Insurance

I hi:. j � •• l'Cl\ j I) lh I I .IT.: h.i, 'iEIJ; Du1:1cJ & sr I j I Al'. t I Blm· ,rnr. I\ • ,1 ,..Ji L11 l'b i.: "n rccnrJ 11ur .ipp�rll1plitm ;it t::>.<."elkoi :-er.:ko:: r •1.U�'l'\c"U In , 111r �rvi, 1 .111 i11 �arrln� mu lhl' llli.1 i 111aiiubl i: c in· a11� ..i 11.CrJUifl.' Lb.: h<� • l,; ,h.m 11 �II. al ouqm;-1 i · , ,

ni� tc:1m Ji3,. ii 11� ll, ·s slriveJ ltl rcmli:'r II lu_i;h l.e, d ,,r "'l:fl.' I • �upr ,n. The�· h:wc t_,.,:i.;,i r'{ 0;1..:11�;: in I tdd n Ii! u ·ill � ·rio-'•• 1n111111�1i:.m'Cll� n f'it1n1mc1csrs

I uh.I d,11, n h� 1hi.: ,·umi'lln �,

rl � 1.'.i.,1tmJuiJ1l1"n of HJu · �1ar I am i� high I� [Jfll'il'\.'l.'.1:11.:J TI,..- rc!.ponse 111\lC '11,;I LIUltrn.!C' I r ,·rd C' 1wr 0n m: I l"l." lm.ufah I ••

,; l I Irr. fllr. e Corr.c ., '/1'lV tiui�. h la�

RD/I. Roi;twal 'la : L-<

!'E,'l m,· n1 •!ill 90 l !'!:200 I • 1 I YO &5� 971,,;l

21


Date,: 30.0-'1.2015

TO WHOM SO EVER IT MAY CONCERN

This 1s to certify tha we have 01 No 115 TR 'Blue Star ·· make

Water coated screw chiller and 85 TR water cooled scroll c:hmer

are installed at our premises. These Chillers are under AMC. We

are pleased to put on record that the chillers worked satisfactonly

during the last one year & support services provided by ''Blue Star"

was goad

For

FINOLEX PLASSON INDUSTRISE5 PVT.LTD

1}tti� Au lhorl 2.ed S IE nato r V

22


mGAMMA ' PIZZAKRAFT PVT LTD

----

�f-'/z._ZP.f/'-ff- I

D 1te- Z3tb De, , 2011

1 Ms Is to erUfy tl at M/s blue Star Ltd i pt"'O ldfug the stir\•ices related

lo cold ruori. & Deep freezer Installed ln our l!IUit sb1ce 20-05.

h1di.n(atio11 ,iJorl( for coll.'! oom Gt.I'd d oul by tucm is ldJ!;lll

appi-edated,

Thi · ls fu rthier ce rti.fieLI drn t the il.nl very prom pt, re� po nsi ve &

excell nt iu providing 'l:.li1&1r service •

We wisl1 U11�111 all the best in 'further.

For Gam:m, P1zzQ KrafL Pvt. 'Ltd

23

,:C;,:u::s::t=o.:.:m.:.:e::r_li

.:.:e=s:.: t

:::im:..:.::o:.:.n::ia::.::ls:...._ __________________ 1 * I BLUE STAR

'ILL

l, '.lilui.: Slar Limilt.:<l .. 07. Sikh Road, Baolla Eslilk. '�cundcrnl,atl . 500 oo;.

· 'uh : Letter of Apprie.dalion

1 h1� to put 011 record that the. erviccs offcretJ b Blue Star team in term o re rons & ·crvices cxt�ndcd for th• maintenance of col(! roc,m. r1; 1Hisfa lor

\\11; th ·refon: look Lorwa1d fen· r1 1011g lem1 relation with Ulu Suir in future.

S� ·i· I thanks l Btu · Star �ervic team for their iirnd , rcspon ·e I ervkc:-..

Thtrnb.ing Vuu

for 1la..,o ... m1thkline Phamm eutical Ltd

24


To Whoms.oever· n l\ftay Cone-om

()oc:lrl1j lr,du$tr o,, lid, �gd Offi,a ; Plr0Js!iana�ar, East11tf\ E:,;pl!!c:!I!;; HTgl\w;i:y, vi111,ro11 41:'1, Mur,,/b ,oa (179. lndh• T11I + M!2-2'S & El!l11l/002016030 Fa.. !l1 ·:l!2•l!i? 80&9"-&'ltiJf807� Websl e : ...,,....,,gi;a, ,na,,c:0111

CIN : l.24241 M 100,al'LC097761

November 20. 2014

Wa have assoc! tlon with Mis Blue Siar Lirn1\ed since last 6 years as supplier and 5&rvice vendor of waler chillers lnsla lied in our Fl"lants. The servt� team of Blue, Star is committed and oorn pslen

We wish o place our apPredalmn fo seNices rendered by e Servic , Team for our .Amoerna h piant.

Regard!;,

For Godrej lndus1nes L1mrted

·¥·.C. V Afunkum11f

25


Gu rat Co-operative Milk M.arketing F d r lion Li 1le #58 IOLD NO l 0.tJ, 111 flOOK, G N CHfm 0/i,D T. NAGA,11 C:HENNAI • 600 Cl l l",IDIJ.

P ONE !0 .-1 283-4.0DS.f, 79.3<1525.:1 FNC 10•4) ::.!8:3.,2873 11-!T'oil du1nno @a. ul coop

T,o,

M{s. Blue, Star,

No.46,Garuda Buildi:ng,

Cathedral ro.ad,

Che nnair - 86,

Date: 19.0ll.2015

Sub: Performance ,r,eport gf oold roomr,,m,aJ Q1�1!11aJ)c - R.eg

This is to certify ·that 06 no1s cold room un,it of M/s. 6,C.MMIIF LTd,Chenna] air,e

under AMC with M/s. ,Bue stair.

It 'is put on reeon:I that they are 11endering prompt periodic /pre11cntlve:

maintenance through their team as per schedule .a,nd we are satlsfed with their

senliioes rendered.

For 1GCMMF Ltd.,

L.sf;e�Branc:h Ma,nager{Sa es,)

Amul :SAG1i.'R

. .

[EAD OfflCE .AMUl OAIIIY IIOAD, �B NO, 10, A.NANO 388 001 INDIA PHONE. ,026�21251i506, 158507 ;isasns, 258509 FAX; 01692 . 240108

26


CiVK EMRI .,_ ..... ,..Iii

Date: JIIJ l/2015

TO WHOM TT , •l Y

This ':. 10 c.grti!y that '1/S OK A-1 COOL G (111.1tllorized s rvfo� [nm ·1u e of BUJ f S1' R) tuis been pro,•idl fig :s.atlsfactory M! ice for the J. 11m:: ye:ir ¥itb r ga.rd to thie "installed .i;t o"r- oHkc. Tbanl:

{orpo1i1Tl' Ollie..

GYK Emll<(lEellCV M,11Qg,'111ent .,,ti �, 1 lnS!llL!le <.,W tflT'Jl!f'nry M.trloll!"'rlo!nl .t I lJ!<.,df 1 lnsmule

'iam,,11;w�su.Corqple•. t'f)'l?'' 11,pt.,.,..� lr ��'"" nr.,u-'l',11=al l,l1!do:hal Roatl �n i!rabaG !iQ/)1)1,1 t,.matim\ 7Bl IJ�. M!Hll'l. tnm,1 ,',1\tlt,,\ l��sh 1!1<ll

T • 91 5(;1 21:KJ?s& 1 , 1 ,io15-1r, nnrn,i;�, r • '" <10 nM, 111i.: NNNl!t II 11, 'M"o'v1(•1TJ!I I

mm l'sc;pRW'

4

1- i

27

Customer Testimonials I* I ---------

BLUE STAR

(,

''TO WHOM IT M8/ CONCEJRM"

Th1� , � 1nfQTTTl yw that we -'e: 1; !i"m !:a-e.w- Water Cooled OiRler· tLCWX.1 • 1�DlC] � ue S r IN · l OO!i ln1 l�od llt Ol.ir pre1TI1�. j'h.15 machfne it µnu r • Wir: a{l! pl.ea151ed tll pl.It� r�curd lli1!!11 ll m hrflf' 15 vv11!'1(i1

l II u,ry & � provided by� Wu -s ii �oellen • r hilf.le the :rimil · I from Sl Sur iri f . Lso.

c.n;mp , c;. 'Ji um, 1 d S6:Al.nngilh!!d'.MFG nt, tl 'J. MIOC., W�hl J AUMl«iADMl

lHl6

AulM'lsa:l 5lgnatory

�f

>!le, lir

28


Date H,"'fan'l.5

Ta Wha1Mo@ver I May Concern

Thi" � 1n t n lly I a, Mh lllu!l St r Ud ,_. ll'lilillt�nlne an llM! r wnd,ti<lne.rs installed ;;t 0111 officec

pren,�

We.ire satn.fi ed wJth ti! r �el"lllce'!.. they :are well ammtl�-e 'to1,.i1tds jll !'1 . li • down and O•e\' 1 ro, 10

re�OM! the i5sue5 ilt the ear en

. ti .. L� � ,l 1��PlC08461u

·-

;jij' "' "fl••A l•OL•

29

::;C�u�s�to�m�e�r�Ti'..::e=s�ti�m�o�n�i�a�ls:.._ __________________ I * I BLUE STAR

From

Hard castle r-estaun111t

,Chennai

To

Chennal

Sub: Satr&faclion letter

his as certify th;it 11 No's of walk In ctliller and Fre�m:r ot M/S r-tard ,;:;;istle restaurant, Chennal u:nder

th:e AMC with Ellu� star. They are r@nderillll wompt llml period,ii;; malritenalli:-e thri;>ugh th@tr team as 11e,

th sctie-dule and we are .s tl:!>fcied with heir S@fit'ices n:nde ring.

As.s.o M&R

ctiennai

MC DONALDS ESTAUR'IH PVT. LTD No. 22G, Om Saklhi Plaza,

l'llpaull Garda Road Klt,�u , Ch ni, I SCIO �1U

.,...- ....,. r '7'E:"' t·

'llli

,\" JKt Ir.ti,· I .

30


r-. L: HDFC BANK

We understand your wo1 ld HDH.; Bani Llmitd, 1170, l<ruiirboo, Afhhabad R<ml, Sult,npur 2Zll001

To, 1\1:/S BJue Star Limited Lucknow

Subject: Certificate of Appreciation Letter.

Dcfil Sir,

Date; 20JUI/2Ul5

This js to �ertify thai we ffi'e having Du-.:l�<l & SplitAC's of Blue Star, we wish to pfa1.:e un r(X;Ord ou• apperceptio11 fo� excellent service r�11dcr(:::i by your service te;i.m in earring out the mai11ta:nahle service and attending the break down calls at our prcmi�-

Thc Lc1U11 h;c;:<; always strived to :ender a high level of scr.·ic:o �uppon. They have been r,mactive in raking up all periodic mninte:mnces as parameter,; laid down by the company.

The coordin�ton ofnlue star team is highly nppreciated. Tile response tine an<l 1,llil1.1d.e of service personnel a.re laudahle.

We are lookine forward to the Sllrm: services in the future too.

Youn fai1hfuly

Re� .():nee : � ffJFC llon k Limited, HDFC [ion k Hou.,,, Sennpoci Tlorot \ol acg, l,c;we, Po re 1 ('Wm), M nmhai . 4'XJ 1)13.

31


ICICIBank

To Whom So Ever It May Concern

We r _ e)(tPm�ly happy wf 1, the good services rendered by service

team of M/s .. B ue Star Ltd. ln ensurlng trouble Free SG?I' '1ces for our

Durlr:lble, Par.kage & Split Alr(Ondirroners. The 5(!1"\'lce

team provides prompt breakdown services and also aclher s to h

1 even 1ve Malntenance sc.hedute.

\Ne wi�h all the best.

Yours ruly,

Ri:!Jd o•r11:a ''Lllndmark", Rat.a Co"rs11 C'iri:11!,

IC4CI ,lla,d, Umltad Yndudare 390007

GtLlLINI RQor. ri*i Ma1II Wnh;,1 _,,.itiotw>n• com Cnrp ()lfitll : 1CICI Bank Tow ,ra, El.!ntlr;i Kur ...

lor R"'1d \llllaiid l',n ::!,lf;OO I. CIN Lli.ii, 1 UG.J I R'M"..CO) I 1111 Cumol,n, i.111mh ; o1n,-. • ,.,.,,_

32

_c_u_st_o_m_ e_r_Ti_e _ s:..:t.:.:.im:.:.o:.:n:.:.:i=a=ls:.._ _________________ 1 * I

IDBI BANK

C:IH � 1 Mt, ,,l)t ,

u.

,\'11. B'h1t'. t • ..- Limik·d Lud..u11,,\

I ht•]::, 1,, <.l!T11f, 1hul "t:' f1re I IL\ .n� l)L11.!t�,1 &. '>r Ii Ai; ,,, l!lu,· .;1,n. \W \li�b

1,1 pluLc' <111 IL'u 1d ,,ur .,pr,cn.:epiu•n 1.-,r -,�;;cllcril <ti'\ I�<', ·11,l��, I 1 'L•t1r �1.:1, il'<! 1�.am un

i.:arri11g i1111 th,· m.1m1:un.d,l.: ,.,, '"<' Jnd ,1Ll.i.:nJ.i 11 th(' breik .J,,.,11 culls ,n ,-,ur pr ·m1,-•

llit 1,·,m1 h(I� · ,,��--- 1.J 11 �J If' r.-11,lct k 1�•1 le, •I ,11«.!f\ i.-e sul'"fl •11-

1 lw� ft.L\'I! N..:"11 pr,1<1dL\'L' Ill !ilklllb' ur '-Ill puim.lk m,11mc-11cn,·,, a_<, p,1t;11l1dcr:,

11,1.1 J,,�,n f.� 1h� ,,,mp.in�.

l I�,: �,1,)rJin-1L4i,, l•f Blu� ·-1-!I [l'LIITI I:> hl!!�"cbtr l 11:i� r,:, um.: L mi= ;m;:1 LllituJ�

111 <;C-T\ IC-' p,:-�11 nd nl lli\ 1·::,111 f, �IRccnn are laml,1hlc

BLUE STAR

33


:,rrs '·· r..:t"" p.., SH. Y"t1t"d a ·,\\ltl� C,1y

,h .., �ub 1'11"1, f.lna,alµ•I he,JJlur�m O,str ·t - li1WW

ft DI �U741 111 F;ir 9 at 47� 1 &1 iil ll'W�'i"IIWfl r."11

Apprei:iat11an Letter

I 1/11)\!llcl I Ike 10 ,e:diimd my appreciation for yll'llr effoll'I: and ,commllm nt :1.how111 tio .. rd lh 011er a.ctlvitll!:5 carTied at 0111r Mahimlra 'World City •IMClty) tam?'! du 'n.e: tht l;ast fit:);!m; 111 yeal"(FY 2!D•D·141j,

'tour still in ma afns th� pli.)11t ef!ergv oi:it nlJztjtlon li!Ctivitles were very much ap1nec1ated. I thank r:,u fOT w.l;!ll'lcin,i: througJ,,. all tne unlque d,allemges fac:ed during part ooo t.o ooo and half ve11r t MClty campws,. We '5hal1 loo forward to worting wltl'I y� on u,pcomln1 ye r ml e11:p.et:tll'!g you to suppon us tu reach the ne;i;t le¥el in En· �'I' i;iptlml;ral!ion p,rocc.ss.

Vourstru�, \

,

c___' � e.. ...,.._..--J 2---(_.,_b I b"' j '<r

C. AJiitllndl R:liSr. l\llan , - Green I nltlativi!s.

-xi] 00 lil

34


kn J\\f'O:'I.Ul

Th1 1 H' .:m

Blu!!' 'l tr ,J • ,r � ;;rooi�i:: ( ·- "

BLUE STAR

35

Customer Testimonials I* I BLUE STAR-----------

J

�

AYJl.11.E rASANT .0 TINE .TAI.

TD · · HOM 1,T MAY OON1CER. __ZLliilE?

' - -

Thl:i5 Is to -.ettify that Mis B' u:e Star 11.td is pruuid Ing the �eniloes re ated to Cof,d IR.com & D:eep Fr,eeze-rs 'imtalled in our u ,dt since 2.ooa.

ModlQrntlo. olik fo COid Ao m ®rriw ,o!iit b:y 1'h..:m is, hi_ ly·p,red.at

Tlills Is rlher certlfi1ed tt,,21t th� a11e �ry priarr,pt� r po- l\le & ,-!I, elent in provi<lin1 th ·,r s,,FVl,c:es.

We wisti th.em all t!lie best.

Fo ,· JAYP EIE VASA NT CO:NTLNlNiAL

'·- 1rL. II/ A.JU L:'nt"i C ,.;II:: �1,�r

�,;,yp <: lt."l t C- ;in I

AYPEE

,;.;.,.,:-.-v, tt.11: Kl,;; fl.,�· .:,�>.!' 1,·�� I ·1° � 1 1 uu-lf.d�o t 11,; '!'I 11 :i.,,.1,1.,·-�. �,1 �t.C>lr:r: ..,. ..... ...,,mr '.�ll" ,1�11 ...... .c, j 'J' 11"1,!1:', 'li'{\rnflt ,.,.,, I ·n · F111a1.. • :;,!l 1" �' , J,',' r,i,ll, v.-;,, Iln'•tll ,, t)= Jff-l!i', '. � • ,',.,;;� ·r,,·Ji.;; LJ1:

l, � iJ' 1,1 i· <,Jt;r_ 11><:"IHt�.'., �11,\ �:\tHL\, lll,•.,t1.0,,,; ('�r:1•1,'1'1!;;1�·,r-1.1 '-',t:1.JI. J '.K. �· ,•rr, "'-1� � .,., , �·1 : 2,, -11>:!.•Jt:1\ � 0m1ro;i I r, , <JI uz:i ��''·'"'· +6u,t,v

36

.;;;C;.;u;.:s:.:to.::.:.:.m.:.:e:.:.r_Ti.:.:e:.:s:..:t:.:.:im�o.:.n:.:.ia::.l:.:s:..._ __________________ I* I BLUE STAR

JSM Curpcir,lion Pvl,. U&l,

JS.M 3rd �II);)<. A. w r'lt �Ln l"ill t.on'p(11n:l ! co:Ji �-�. Si::lira-1 J:u:h:w f'hr.� L""""'' P�·eJ ('/-If Ml.t'Jllxil -100 0 3.1: +5J :U. 67418700· F:+91Z2666J7605 · W:v,\sw.jsm:ar,:.in 'E: info@:l!><uoorp.ir CIN N:,, l. H'J'JYMH71104P I [: I J�':l!I

TO WHOM �OE\'ER IT MAYCOM"",ER

-Dl

lis is to c�rt D' tha1 r..-i1s l�lu,; SIH" lntfo td 1s mamtammg ::,7 N.:i'� ol"Cuh.L n.11_,ms of various rupadly Deep freezer and Ch il · e,s in our O,, 11 d � fl fr p;,-ist t -ee )eilr> ullder mamtenanc.:, agreemcnl wilh lh� W1; �dn1owledge an:! npp1eda.te lue Sl.lr (,:':,,;p�,ti�,: & leadership te�m in n:-udering us. ,'.,t'.r\'i ::r. >111d Sol1J1:ior1 for the co.d rooms tu our L ornrli:1,; smisfaction..

R.egard!i

Y OUT faitf�fuJly

,Mr. H rooo Qurogf1i ManaQer - Rep,airs & ,11ai111ternmce

th\ S h i T 0

r cs ;·crnia ........... , ....... u, ..

"

{?)pinkbe r PLUSR1

37

Customer Testimonials I* I BLUE STAR-------=..:..:.:.==----------

fUBIIANT FOOD WORKS www.j•bll.::intfDnd'&'Ql"k$,i«am

FROM

JBILANT f00D WORK$ lTD. PlJRLlSAWI\KKAM, CHFNNAI.

TO,

1:1111[ STAR LI ll, CH�NNt>.I.

SIJ ll; · SJtisfa t l",011 letter.

omlno· ID

l'JAT£: 7/4/2015

This iS cet1i},, th�L Cola room walk in chiller of Juhlla1lt food works ltrl Chenm,i ,md�r the AMC with Blue

,tar .they an� renderin� prompt and perio,;lic mainl�fi�nce t\1(c1ugh th11ir tea"TI "� per ,d,wlule J�d :.re

sJtisfled with th�ir s.ervice r€mlering.

JU Blll\NT FOOD 1,1/0lll(S LI ll

Depmy Man;,.ger - M,l'.ntenar,ce

J,,bllant FoodWark• L1mlt!!d Cor�or.stc & Re�j. Off,ce,

�;-211�- �,�)��-:l_l: �i.��--.J

?_1Jtom Et�:jh K.:i�

38

,:C;,:u::s::t=o.:.:m.:.:e::r_li.:.:e=s:.:t:::i m:..:.:.:o:.:.n::ia=.:.:ls=----------------------1* I BLUE STAR

Yuilll . � .

�ALA STATE !INDUSTRIAL ENTERPRISES LTD.(,1 6oltfl'fft,1"anl' al Kt1m/r1 Utl\'ltllt,��'.Crlp)

'filiUVANDRUM Alfi CARG.O TEAM NAL [IS,�l,Q 0001 ·21XX1 C.114J!n(I)

Sanillu:11111)'1<1111, 111 - llll"1(1llll11ll �

n,

B lui: stor l.,imi100 Miill i,ennium Plnm MKK air l�mul Koehl

Dearsi,r

J�,li<,11 r�-

1 1r,;,Q

rnr1 l/f/JJ11i1:1, 'If/, ,,rn

IM /!I >'!'/!��Iii ;,;1.,,p, �-�,A,.,. �

_,ii,!)q,li!r.l•Jilltif

'I h� is: 1u pllt ml n:cord 1uul uur upprcCch1tim1 for ihi: 1ic1fo1111n ·u of 11,111 .sr111 i;-ujij ii!nr.ig,e inslalletl by yn11-17- Mel lh� ,m,i,11h:,11mc� 11'1i:n:d hy )'H111· 1.ervJ4. • 1f ·r;;,·imcm. Wi:, , re. 1al!;11 hf!lril}' 111islh:i:I will1 lhC' :;�n.·kll ollim.,,if by 1111: �·rvJn: t•·11111. b,• ,. • .,,,,uu·, · li•m· muJ tHiHtth: U.nv:irtls ilHl wor� j:s I\IUULI J1111.l 11hn 1irnYidc c11cc:I i.:,11 ,,ij,,., i.; •

Tl!1:mki11� :,111u

For Kf.m.AI.A STA'l'E INDUSTlllAI. ENH!IU11U.Sl1'

)

�!l(llll)

f\qa,;j, 0,11,;,.i l GI. Jt'r!l:fll•. Pl'ft� lluJififi(l-\

Gooll!'I Hl Tiih110 IIMll'llitlullll!I G91i llM F � : D471-23:w.i!t.l

'tP,UIX : �t-11 • , Zlii'!IOI: :r.i,r/H7

Cbl0111 AA ('.f.ifl,I Comrfibi ir..�.a1r-1)7:J. !»7

Toi : IWl3·?7'1 li(lt4 l'iv : i'Wri-�?I �00

j('� m;,,,r, lo<h lni Lrihirr I•••� IM I' •fl•�• ,;,,,,.,m,

r.J1111,k1 1..i: f>-11111;1�-t·1io

39

:::C�u:,:s:,::to=m:.:e'.:..r

....:li:.:e:::s:,:t:.:,:im:.::o::n:.::i::a

:.:.:ls:.._ ___________________ 1 * I BLUE STAR

J

KEPC5 KE 1RALA ,STATE POULTRY DEVELOPMENT C10RPORATIOM LTD,,(A GoYefflimen\ ,of Ker,lh Dndaukm.g) Regd. Office: T.C. 'YJ/ en, Pot?tiah Thwhnlnti!iw�s695 mi,,Fhalilc·, Ul'8$85, 1�:.,2m61i6, Fu :047l..%417676 5-m:all:��com.

Ref o KS:PDC 201-1-1 SI

To

TI,� Cmtoiner Care Dep1

13h.ii: Siar. C-ochin

Snb: • Appreciation for good. ser v ice in cit1r cold rooQ1 mai nren 111c�

dt: 14,11.2014

your sen·ice personnel. I nuts1 s;.,y uw �orreoc1 :md: pmmp1 �t!n•1cr.:· c, ·1cnded during 1Jie Jear

::!OH wiisapprecfoble wllicl! i.;.:in brin� ht �ooo will for)'OurcolJl,fKITTy. Koop U!p 1hc good 1\ rl..

I.. Po11llry Olmp.Tll Ku!l1pp11n'tu11n11 'fllll'III\IHllt1illpln.• • ' :Phau: H7J ,. S?lt$61, !Hi5IOCU73,1

1. h!!!lry Co:niplq K.oiiiJ"'m Ko a111r ., ffl 511Pho:!te: 0474 - :ll,!I. l9 WIS60017:W

J. r·outq Clr!llp'IIII: ......

�am1r n��im

40


Vv

Mh. �!ue St.-r lld.

No. 46, � ruc!o1 aul d ng. Cathedra,I �Qad,. Cl:!enr1;:il- G.

St11i1: Performance report.,of maintenance Colr;I �oom� - �lil'g. ..... *

C!i..01.201:!i

L1 MERIDIEN

Iii{ 15 to crtity that 00 no$. iCof<I Room!> of M/5. LeRoyal Mrridlen , Chennai are, u11dii

th II.MC vfth M/s. Uh.i S:t r.

ll l1 put 011 record that they are re1"1derln11 promp:l �nd effident Preventlv / P r,la�lc

malnten :nre tlli rol!l,!lh tft�ir team ,as per 51!:hedule nd Wli!' are ed1remelv !>iltliif.fed wl'lt1, ttleir

s rvic s rundenid.

� ROYAL .�ERIOlf;N CH NAI n r. � r ,;,;i.,,r,. � n 1t:.\lo\, 1.1r.1 llfl, c1 �.oJ r,oo 01� INhlA

• "l �4 i li�J�J I 16¾545 •• UL 1.1 22:llH44 ,w ,•r',-.1lt",l 1.knr, mr1tl, I 1m.:uu..11,

nd r111 111,¾h,1111

N J tu EBO 11'

DES1l iATIOr! UN OCttF.O

41


To lrnm. oe er H 'fay Conl'crn

MeildJ.ohnson ·K

"-- f'Jutrltl n

Date; :!6, 02 .2 U J 4

We "ish lu pJat.:L: n l"t:Cl rtl iur uppn!-Cli:llmn 1·L r .rood sen:1c1.". l'i;!nt.lered by_ our :;1,;rvic • t �·m , Mumbai.

We W'c having AMC' \Ytlh Iv . lllue Star Llcl ,r 111ue . l,.H', A R 11 N DI I I UN IT & Hi-, •all u1 il in our cnmph.:x.

I'hi� 'en icr hmm of Mumbai i.s having a good le\'el of commHmcnt. cn_o1 abl_ trong wchnh.:aJ compwu.:n ·y and prompt s.�r\ ice.

Vi..: hopi.: Lhal Lh� h:'.'mn will nnl nnl) rnntinue hut im ro ·e fullhc ih1: �1u·1lit) , ,r 'i.;r,, kc c ,mmilm...:nl towards. lhi.s i.:ff rl in future a well. We are alsl lo king fom rd r r man. more )'CHI'S u.

f

Lliis assrn.:ialion and p:.1rtni.=rs.hir with Bl.lie star Limited lor maintaining llf 1ho51.! Ulii,

Thanl..ing y 1 1.

�--

0 ·cpilk Mislr)

1As�L. M nagi:r-A 1i11)

42


111:1

11..oliJ HOO!l\

BLUE STAR

43

Customer Test':.::im�o:.:,n:.:;ia:::.::ls:__ __________________ I* I BLUE STAR

NIRAAMAYA RETR ftiT5

• • •541 ii samudr;,, ova m

Dale: I 7/10/2014

TO WJiOM so INE;RffMAY OONCE.RN

Thi:. is to Certify that die worl! ,c.i.me<l ,out towards, the mai:nrnnance of old room um.ts by Mis. BLUE STAR L™I

TED is fo1111d s:nisfae;tcry nd providing w excellent Se:rvic:e.

We .app:re(;iare the i;ervice of your 1:eem .ind lool foI"WIIJd long term rel tfon with Blue SGl:I' Orge�oon.

lraill'li�'(il Rl!treat$ KOt,1 lam rlt.rate Limited fl(l\!,•ar" ,h1,tl ;i 111. $l1 �udl, Mulhar P�l. niru'filr>iln(hij �11r.,m•69S !>21. l!Ct>r;Jloi! lndlil

[lhr,n_<'.•91 .r.11 ,i,1;, '1�'3� F.u.•�1-h11-;.>Jl:i n;i,,

44


Oberon'--00£:3ffi©� 't?illfil00�ffi CBCDIDIP@m&u'D©� \.,J UlJ.J Ttic Arc11de, Kera mans,, Trl11E111drum • 1695 002

PHARMACEIJl"'ICAL DJSTRIBUTORS Phone: 0,4 71-2 3� 4 555,234 6 55 F nx; 234 il 5 5 !i E:mal,1 : pllilFrna@obarongroyp,fHil

)

J

'Iii

Mrs Bln! .SU J.u:ui!e� 'f:m•audrum

W',Jrmil-,y CQn.liuu lhal de s�ice nml�l'l!alby .Blue Smrui mi!llnt i.ru11:: 111:ilr c�d 111i;im ill quirt g"iffal'"sclot'}',

20.U.1014

45

:::C;:;:u::s�to�m�e:_r_:li�es::::,t:::.i:.:.m::o::.n:::ia::l:.:s�-----------------1* I BLUE STAR

ADITYA. BIRlA

panta1C.O)l1S Date -27 .0-2,2015

TO WHOM IT MAY CONCERN

This is to certHied tha1t Vendor M/s RS CooHng (Authori·zed Dealer ,of B,lue Star) Has been provided Satisfactory Servke for the llast Vear ( 2014�2015), with regard to to the Package ACs instaUed at our Store.

Sr. Executive - Facility & Safety

Pantaloons-Guwahati

Pantaloons Fashion & Retair Limited Regd. oin=: 701-704, 1 rloor. Sk)'line lwn 0&11 Paik, �82 Off Aoo"1Blt-KIJrlll Rc::uid. M�l'lll Village

l\,ldh · Ea.�I. �l. U,hi!!l,l,SlJ!ra -'100059 lndw CJN t UI 101MH20071PlC2l390

!:mllll 11r, l@p,anlalOIW15'.ad il)'8Jliria corni, 'IN!!bslte WWN p.sr,1 .. 1o:Ml� =

DEE TEI: lCJW'ilr. BMI� C,o;;n, Tciwn Hgsplial, G.5 Roed' Diop,..-, Guw.aha!I, Asaam 71.\1 000. lndlll �t,ofle .a.13 .J/,12229097, W'!!OJI!� wwwpaRlalOOna.com

46


Oate . 20 -i�n - 2l'lHi

To,

M/s !llue sta.- Lid,

Mumbal

Sub; Pe rlo,mal'l<!I! Certificate

O"E!ar Sir

PHILIPS

rt,;!� !�dl� !..imiwd {i'Q<Tn,Crfy -i'l>il� Elixtroni,;s l11di, Ul!n�d") Tuhnap,11, �•liarl< Ind f!DO<, h.i..11 c •• ,,, l\o..i oli<>I A.-c� �lumbol. -400 (Rl_ hb_ ON. UlJM1WBl9lCft.C00&663

Wei,,· h..,viPJ! blue Star proa!:ss cllille1s i11st.ailled with our MRI i:naclline at various hos,pltals and medical c�ntrei; 1111 (3,;J;jj,1))1 R,,:,g,on, The,� liill@r5 are und@r CMC with Blue &tar Lt<l

Wt: wi 11 to pla-te Our appreciations n�garding the seNlce support prnYided by the ·Bt11e st;ir Semlce team In Gujarat Region. ltiey hiiwe $hawn goo� commitment In fl ro1111iii11t proo1 pl �t11V'icesto our sati-sf.a t.bOr,

W Iii.ope this will co11tinull! to provide p,ampl servioos in the f'uture too,

Vol1rs Faiothfullv

Phlh?S 1ni.11� Ra

"��t:

Hi,-t'l I ,l1-667 I l'IJO!I Fox:-.� I ,21-&6912<19�

Elt.iittorti! Oflk,t , 1, Jum:"- Clundra 11:,dh,b Rov:11(.....,..;rQO 01'0. l,,d;,;

w""" ;,hlllpu,cm

47

_c_u_s_t o_m_e.:...r ...:Ti.:.es=.t::i:.:.m::o:.:.n:::i a:::,:l:.::s�-----------------1*1BLUE STAR

Platinum Health Care

C&FA � Fl:oC!t(I Pre.duels {ll\dla) Plit .Ltd.

Datc:--01.12.2014

To \"\-'hom It May Concern

l t is to 1:crti l'y that M/S Blue St.lT Uc.I. is providing the AMC services to our

Cold Rom unit al r'hn:inum HeElllh Cnre(C&.FA-Roche Products(lndiri) Pvt.

Ltd.), New Delhi.

AlthOLigh apprec·l ation c.;l:ln not be sh<1rtcned to this k:tter bL.ll it is really gift

pleasure to s�e ctTectivcn�f.s 1n the rcspon�� time to <tltcnd tbti complain.

'fliere'is the promptncs� in attending the :same am!. the overaU response is

very good.

Keep us the good works "All thti best".

_You nrc re ue�ted to make the A C onln1d for th� eriod of

2014-'2015 as per the prop(n1l recch•,ed.,

As per di�cussiun we arc givin� the cheque for the Rs.

3I509(Cbcquc No. 125463).

63112A. Rama Ro.ad, NajafgartL Road lndt Area New D!!llli E�ail: platinum tiea;l��

1@

5 uT,8�� 11 -47585959 45034925, TelefaJ<.: 25115602

•• , , rvv.oo,1n

48


PO l\RI llva you, «it"ili'

Dat : 30'1

1 January 2014

-y; Whom IL Ma Concern

We wis.h to place a record our apprc iation for excellent .ervices rendered by your service team� Mumbai.

\-V are having AM with MIS Blue tar Ltd f Blue tar Hi wan VRF & AHLI u it in our tomplex.

The · rvice team of Mumbai. i ha ing ai higlher lellel of commitm nt, s:lTI ng technical compet ·n ·y and prompt ervicc. W(,; hould appreciate your St'!rvice team who are eal1y cxpen to resolve any type o problem.

We hope that the 1.:am will e-ontinL1e of quaJity crvice , commitment towards this t!lfort in future a well. We are alsn looking Fm.1,.vard for many more y�-a.n; ofthi a ociation and partnership with Blue ta Li I t!d fi intaining f those unii1t

49


ReLl/4\NCe

lo

rlu:: 13111c S r Lim i lc:d

,C_ f'Jlti>Wnri !toad.

lubari, Gt1w mli-7

Dm.oo: 2' lf:.iy-'2015

flleli:m:c,., Gen �I l.....ur.i1>c-Q Ca, l!II. An� PlnZll 51h F\!ior (Be<!idll lEJBI !!anl:t G $ Ftoai:1 ABC GLM"'1o - 7�,1006

Subjet'l: '.Feedoock 1:Cij11r,ding s�rvlc� for FY :W 14 to 2015.

De r ir-.

; ,,g1 s,;w;.119111,a.1:,i

Fa.r 1111 :ll!l1 2�ll 4!}1;, _,,.,,Qllar,.;�Ol'lllr'11.c1>.Jn

� [.a;.au.J1'.-..,qnr,r

Tht� ii; lo inf. ,rm Y(lll th.!i:l ilie A.Cs [n.qLaJled 'l C',uwnh11ti branch arc uoclef I\ MC' with y•.HI

and w .:ire sarisfied ";i(h lh.e senitc es· pruvlded by youl" servk:e pru,·ider.

\Ve 1::l!.pcr:1 the same �rvicl! d.elJ ver}' fiom oui en in fou1rr.:.

II�(-"',�,

�C,Nt - 'Nii[f'U'Ui-fflif'WIJMlirJ;Ltl.liM.adt:� MwCll:al·-,aJOJll

50


Date:19/1/15

To Whom So Ever It Ma,v Concern

'lie a e happy I ex remely l1appy and sa lsfied wltn the good services rendered by ''M/5 Maharashtra Sales & Services" In ensuring rouble free serv ces to our 11 R x 2 Process Chiller for our slte at

Bridg,estone Ltd, at Khalumbre, Cha an - Tale-gaon Road on behalf of

"B 11,ue Star Limited".

The service team provldecs prompt breakdown services and also �dheres to the Preventive Maintenance schedule .

. .

I IHEJtlffl'\1 LOil Ok111 I'

BLUE STAR

51

,:C;,:u:.:s:.:to::.m:.:.:.::e::.r...:li::e:.:s:.:ti:.:.:m:.:o:.:n:.:i:.:a:.:.:ls=---------------------1* I BLUE STAR

S,ABARI ,SYNDIC,AT'E, Phone : 0471-4061333 PH.ARMIAOElliTICAL O:ISTRIBUlO� SABARJ TOWERS, UPPALAM FlOAiD,

. THl'FlUVANANTHAl?URAM�695 001 ,

Fax : 0471-24732'08 E:·mail : [email protected]

TO WHOMSOEVER IT .MAY CONERN

THIS IS TO CERTJFY tlra1 t/1e sen,,ice r,mdered by Mis 11/ne Star Limiie,i,, towtmls tlie ma;1itenm1c,e of tl,e Cold Room � fotmd to be highly satisfactory. We· eJ1.pecl Ilse s.a111e perfor:m,m.ce h1ft1t11re al o.

Trivamlmm 18.11.20},f,,

FfJ:r SABARJ SYNDJCA TE

MANAGING PART .R. (D.CHANDRASEKHARAN NA 1t)

52


Saicon Technol,ogies I dia Pv . L d.

Da,te: 09 Sep 2014

To Whom1 So Ever lt May Concern,

Wear@ happy/ extremely happy til"ld s.atis 1ed witl1 the good S\1rvfces rendered by ''M/s Mah,a1rasfll1tira Sales & Sen..-ices'' In ensuring trouble fre services to our 25.25 TR Air Conditioners {Ducted & Split type) on tiehalf of "Blue Star Limited".

The service team provides prompt breakdown $ervices and al,-o adheres o the Preventive Maintena,nce schedule.

We wish all tlie best.

/

BLUE STAR

53


I

re

MfB l:llue-8Jla Lld, �11111 b:il_

E

S11b: Parforrn..i111ce Certl<flcate

Dear Sir,

Healthca 4;

T8oill"""' Faoo; �® IE��I

CU-.r• 800.

Jrsmsherl�p

Wl:•1\1111 f!Q;/"11 - &,!\iicol 11n)tn<;ltf8

•!!<i..22�7-55:l +g,1-::n-:J.WH'057 •D Hlli2'D 10 2 8 ll.'I .l:umhiHU!h!!sonla@�.,,,,...��

Dale 29D4.2!li4

We al"9 t avllilg Blue:;tar ptooess cli Oers !n.sla!led w ith our MRI machln� al vciirious hospitals .,met 111edic.al cenlres In MYmbaJ region. Thee.a :Process ctiitlers �m under AMC wllh Bluestar td.

We wlsh to place our apprecialio11 regan:ling lhe s.etvlce t1p,port provided by lhe BliU'fflilar service laam In tile r�lon of Soulh M11mbai_ They l.awi shown goocl oomrnitme11I in provklling proo1pt seNJces lo our !>aElsraotlolil.

We hope th1c1t they wil I oonth::iuo lo provfd'e prom·-t services in the fulure loo_

Yours faithfully SI MENS D

� Jamshed Bturu;:an!a l't/ljt nager Serllicc - OEM

S.lam.ans.LUI. bhlr. i'(lmilrlt S°uril i.tPll'UII I� J!mm.S-.; Ma(IOU<lrl: l!kbanJ Cluldol

r.; · ;.,, 22 2•is NIIMl5 ,. r.ubr.1ni1 IIIJ#J)�M;vg. Fn +511 t:! 2" 11:179:(1 \ritPJ', ILfYlth:ll t:-ooia 'r.',Ta.Jimunr turn

111�1.,..d Qllcac l�D. """""""'9 lllott!brM Wl>'l Morrlnf�OD 018. T!!l!plOlle <'9U2 21><1/<lo:,. r.,. ,01 n Z,,"'1 0� .SIIH Cfl'g: hhlR'!Nlo BorQr,ktt,-Cl1lil iii, Cl-,11.- Cd.11t,11c...:1, ll!(thl'II :J,, h.h""itllr, Ko'tillli& l.lJOOIJ'N, �l!ll tlllU'l,II, tl:r.Y 0..111 hna, V-11::ll:nJ.1111

,,.,011

54


. -!lterlrle Te<;hno!,;,g/� limited e urvey No.i:!tl/1. KaKMI, Vill<.$1el'da·dhubru1 Darn .l;:yedSilva'>'>;>.��SZ,O , ·

.. Urit;l� Tedt-�rfoFDil!ir;i e.. t,a�;,r H�·,�[i;lno:'i, . l'hon&: +;ueo 001201 �: ; ·

Fax "'91.260.661W1:}· WIM'.st.arll-Ch naklg,-es. ctm

·. To,

.

. .:; : .

ACPD service Tea rri;

81�� St.i(Limih::d,

.Mumbai,

Sub · Apprer;ia�on Letter

Res;;a:cted Sir,

Date'· OH2-

I \>ioufj Ii ke to take ti1 i$ opportul'lity to expr(.SS m� heartiest tha� ks 10 !\PCD $8Nk:c lf'a m o; Blue Star Limited, Mu'mll ai, far giving us oolstanding �en.ices fur our i31ue Star make Chil�rs i11�'.alled in our Pla.111'.

.. , i,;;i;idiig kii-wai� kisame i� fuiure. ,/,<'\)�'��

·"t

··:,;: .• , .... ,�:.;.. .... ;.\ Thanks &. R";ijl'.arns. \ ,:.,. , ;;;ik nfo!J.l r ,. I \ ;.. \

Gane��:.�':.}}

Officer·· ... , · 1 ••

OFC pl�rit. Sterli\e Technologies Lid. Ral\�.oli, S il�<lSS<I {Da!lra & N�gar Haweli)

@ Ster lite··

55


TO WHOM IT IM·A.Y COINCERNI.

W ap!Jreciate ex:oelloot e ort 1rr · de by BlUE STAR: IRo....amp team moompk!itlng antir;;.al HVAC i:tlttflt chll oo water oo condenser l)llmp replacernen job.

We del�hted to put in reoord, lhe slricerity afBSL teem ITI designing, planning, arranging material on U:rn 111d ,i;;omPliltinQ en'lim project : ooping1 cnlical Hole ope:rallQn intact.

We have �150 wftnessoo substm1ia I reduot�!l •11'1 power cons.umption or cnlller and cood'eni:;er water pumps al'ler 1his projecl

Th nks. AAK'S HQiiE:t. PVT. L.TO.

- ti1/' /15'

ClilmenalMGI'

BLUE STAR

56

!:;C�u�st�o�m�e�r:_Ti�e=s�t�im�o�n�i�a�ls�-----------------1* I BLUE STAR

M/s. Elloe Star Limlte�

207, 5ik'1 Roat!, B,m _,. Esta��.

Sub; L;etl o Appreciation

Wi! .ire pl�as.e,d to e;,;tenci our gaod wt�hes to Blue Sur llmrt�, cocl room ,entice earn for t�rnir

pmfi:!��lonal and decii� L!e!a seMce�.

This h :S reinfol'Ced our tru!:t in ttie qualify ass-ot:latlon and pal'triershlp wi h Blue Star ftJt a Long

tlm!!

Thankmg VoLI

Fe .SU PHARMA.CEUTiru INDUSTRIES LTO.

l\utliorl et! Signatory

lG 5 SA.M.0.IBAC11ARAN RAO)

57


"'.r�

� _S_u __ S_a_nw __ A_R_E_s ________ 5 UN 5 a FTWA RES� C--4Cl, lnduslna Ar • P 5e

MchalHPun b\ Tel 0172-4665761

C?m 11 c 11 Cl• :wn so� ;,,arf! 'i .om W �, .e WWW 1un-�ras com


This is to be certify that we hav,e Blue Star make (5.STR and 3.0TR, IDUCTEDSPlIT)instaHed at our premrses.Theservices which are being provided for the maintenance of the same have been satisfactory arid system are working OK.

We specially .acknowledge and apprecfate the prompt support and help prnvided by Blue Star Lfmited.

Looking forward or the same support in future as well,

Regards,

58


D;u..:: I Jrin 2015

We :;ire lmpp) I ()XI remci� h.ilppy and [lc1 i s.1!1."d will! lh() go d s.crvireis n.:ndcred b)

"M/ M. lclll.H' u:rR.;.\ u;::s &. �,. R' 'ICl1 -t, in ,ms11rlngtrouble rroi:�rvic ·� LU

nur 68 KW Air �oncl1 ti.oners (1 VR n 1.m bditill' {If .. '"Bh1 , !:ir Limit 1r ..

lih(: :!iC1' ·� Ll!,1m pHt\•d :s lllUllif)t hri,1krlc•,.vn s.:r�i,;c� end :.ilso ;1dll n:s to tht'. l'r evt'nlivC' Mninlcn:mi:e schec.lu1 '·

R1111 l'l orr c,; PtlllW! a. K.olil.:iJlllf - J, Olont.1mRTI, f>r,de, N" Cllv f',du nm � l<ot 11d fl,,.,.. ,11 0 no,,a • 01 20 !X:ao601 h 72,' 73/ 7'1 I www :h ,oon,

BLUE STAR

HD

59

Customer Testimonials I* I BLUE STAR�------

BLUE S'l'i\R LTD. 2nd Pokhran R1tad, l\fajiwada; Thumi (W), Pin Code - 400 601.

G TATA

_DATE: - 24/12iH

\Ve v•ish to plac� 1m record our sincere nppn:ciation of the product & i.:"cellent iru;i.dbtion work carried oul by Blua: Stnr for iflc AC uni L� (n;,talkd at our premi�i.:s.

We are cx111cmely h.ippy witli th:: installation 11r the AC tuiits & co-ordim1tio11 done by the team lo .:orr:plctc the pn�tc-, in time v.itb quality installation & wr; wish yo11r team the v�ry be1;", iu future.

Timnkirig You,

Yours mdy, /

'fl"A'l!'A. CONSULTANCY SERViCES Tat?i Coml1lt..,.11cy �nrio-.1 Limtttd

,:=.,r:i:wr":�· r-ark .�knrti �usir".'5" P{'lr� Ro""l:i,1 Nn n r,.,·.11;.;: And�,P.n t::l:'i� r11um.:iil14v� O•J3 1:-idl,]

-cl ') I .i.2 67:;"!) � =-... 1:< 91 :!2 67:'9 585:i E-F.al {:Orp;:ir�"="of(k.v.:!@:�.;,\..t.(Jn� wi:.:L�i..o::! wv.w . .:u.oo·1

Rei;,isterl:!i:1 Oliill:! 9lh -=l::t:.: J-...irtri.::il ::iuik;i,,� N:!."in:::::U'l: :Oin! .Vlum"')J 4�0·-:71

(1)1l"J.llr.t::- l::lentitkilti�n No. �CIN): l122 l CJT•i,/ 1�9lJ� i ·1.:...l:1::1.::. tl:H·

60


d.r

To:

Th ServlteTHffi, M/s Blue Star Limiter.II, �nJ: lorct.

'1 D �1>(16 �y 2015

To Whomsoever It May Cone iern

W h�r by t:kriowk>djiln& th I!� !12>nt �t!rwcc1 1,hm,Ycased by '!'Dur te;im Ct1'11'lpristng of a nsll, Paulraj

ilnd othe s.

We wci Id Ii to to 11ccol cl ioi� �• oriu ol vour I� m In ldi-nll .,,,n i1!e water loea.lrai;e In the 11nde1gruund

ch[ l!!r p pe by' warkiril! ta �ively w11hl1!ch Mahindra ma nb!nance team no!1<Stap wor 1'18 be''fllnd

l}ffiCi! bi,l,l{s al/Id mirlf't'ln.i! I e Wttkefi!ls also.

W ...,oukl likc ICI beocli marl this §1m1ite in future tra sitlc n an,d handling !he brea da\N1\S.

rt,anli.lng tl,,e 81u� SI 1 ltrn t a m•n serri,nt t'° to !.upi,o�l In this l'lli$�ion

I the very bestl

Tl11n1t.lne you Years a:irdlally

or Tech M11hlndm llnilrted

61


:13' Ill� I� TIJ. "):pd IPl)ltli.r.a11 lto:u.l, <lajl.w,1tbi,

DAT .. : 2-3JO:J.rns

T111111Q (W), Pi11 C11ilte • �00 G ],

"['( > WHOMSOll:VER :I'

We vlsla 10 jll11ce 011 record l•r �in,;;cRi !l"Jll)n:ci�licm oflhc pmclucl & e<XoelleJll 111S1nl I tio11 wol'k Cllll'Led 011( b:)' Bl11c S!iLr for (he AC tmils inist ]Jed at lill' 111 c.miscs.

We are exlrentcly .ln,ppy with the instalMior1· Df th� AC unlt!l & CtHmliLiation done by U1e tea11i to complete the llr<tject in limo witl1 ctliality n1sw·l l�tion & \\'e wi2,h_ your t.ean1 tlte \fery best 1n fi.onre.

bam:kil:IJ! You,

TAT OWER h• t�l• Po.wor (a F� ni, Lim l...t

-c.11tJIILOrr�s.nr... -av Tmn,l,it� n .. 111111 l'mi'lr 'lt.llD> 'JI' M ff« ( ijl tolu"dw,I ol!IO 0,1

T Yl ll6117 'i,tij,1i1J1.l76l,S11r5)'U lnil 210fll /•l/ lw.Ji�,od Offk,11 Ban,b.ay Hot.I• ,, , Honn Mr.Jd,J � -"utnl: oo•

BLUE STAR

,rJJ

62

Customer Testimonials I* I ------------

l'lr,:I t,.',;,, .�l-07111�11'!1� CST N,._ ::t2.(Ji716H6H

BLUE STAR

8r;l!M;h;iilf.H 16.7,· i!'i,::9), Nc-.21' A1nlidl lic1<111f:ial 11ttciic l';vrnmilruzlil� N.R ll 1'.1.ti, M1-1tt.1tli�r'I M=\ld l!O., 1\'l,';!1:JdJUm•Ci9::iOOY nn,mJIILffUR.S Dl!i.o\'I.Jill.';

)

Th: 11,1.;I.lS;'lOi I ljl,H96,j30'l 7 C& GJ,NT50l•

1•1mcr,. S.UD irooo

ThomsonT a ing._ ge eies


Thiis is to certify that we are satisfied with the service

extended by BLUESTAR UMITED. We expect the same in

ooming y,ears

for Thomson tradlng ag.encies

�xb. �

_) 21/11/2014

63


TOSHIBA Lea.ding Innovation »

,.!tl(I-

'liMHil!IA JSW POWER SYSllEMS P\11'. lJO.

""""'} (,;..,. c, '1"1f,�lfT1''1•roLU a .. f !,'rumon;,,,h"- J,/.j S "«)JH6, ,.,.i,;l!t'DIJ 'lll�IW,4 CHFCK f'OST p,joll(,ILJ N,\'l1{H/l!,I.CI-E"9iAJ 81D IID 'b!.Mll.Ktl.lru. lNO!ll tEI. ,g_1.�4 � FM ,91 -lall·;J(IJl}!@5

CERTIFICAT·E OF APPRBCIAT[ON

provided by Bluo Star Ltd for HVAC l.owtu• sidi;:c system,11 imta.lled h}• hilm in ou site, and

we are hepp,y and satisfied with the ael"i'i.ee!l pmvi.ded,by 101i1r team tiil.l ,date.

The oo pnnR from the entire team in attending the calls, & a0l'rioo is mwellent.

The ro.nunitment and reepolll!ie level is goocll ,& The 'Tumarouni:11 issue solving iteepo:nse

i alsc.l gooil.

t.hein to others fur thail' product quality & oxooilent service suppol't ..

E,icpecting the sumo kind of support and cooperatkm in fi.ttu..e.

\Vith Be:::g8rdli Q

iG)fV�·

-g1!Jf1Q'll!<o;

� ROO!lL DlAJ , NO •!l 1't7/181,-li,PW,.�E..11DIS C'IBER Cll't, lltmM;W -1.:lO!to! ll'ilT") Ft! ,�I -<'l9-IIEID,1>111-7.JOO,i;,,_:<;·,9Ha. .. 9'l>lllll1 lilD1<1._]

64


Date ;05. l 1 .2014

To Whom So Ever It May <:,oncern

We are extremely happy wltfl the good services endered by service

team of Mi/S. BILie Star L d in ensurlny trouble ree servlc s or ur

Total 53.50 TP Duc.Lable It A1n:ondl oners Tht! ervlce

eam prov Cles prompt breakdown services and also ad her� to I he

W wish all Lhe best.

Yours truly,/ ,l

For ____ ....;;_..1- 1

n

65


VIVA TA II 6{Dl"1ll T I

13' IAJ

Dear Sir

Seryj,ces_for auc Cg'ld Room [l;qurjpmeQJ;

We tak'! great pleasure in conveying our appreciation for lh e)l.celle.nt s,ervlce nd he. qui respons� rendered by your serJice team towards maintenance erv ces l'or the co!d mom.

Tt112 tectmical and marketing expertis.-e exhibited b 61lue Star :e.rvic(l ls hlghly commendable.

We O d your ervlce p rsonril:!I are affable, prompl: ,md perfectron oriented. We look rorward to c,ontim.1�d se.rvlcecs from your team,

Tha11k1ng you

Yours hllthfully

\\� �NJtln Varshney Chl@f Engineer;

UhM ll>'k1

� •• l.11 1111

I -.Ll,,u,r I l11tJ Jl u I t:tjh. 1lffl um

BLUE STAR

66


INOIA

T". ),.' s..l:1Ji1e Sti Lrmlt<'d -07 •• ikll R d.. H · t111 Estate. � ecm1derab;u/ T scm r;o

! tr _'ii"�

\\'i: lo :I. fori.\c:trtl f11r h<1\ j f more" Iii[ I .Pr mpl s .. � ,·�,o oomia '<'W':'i. - �•, -�

rh nking You

\

l11.o,: R.-,wur.1111 Om/la; f'vr, /.,t-_ I I" I "4�•m � l•••�1"K11•- J

I:! II , I 11,.,,"T, J1u,1i rl! • ,I llkM ,l'arl...Mt, R d

1.w ,n I�.! 1•1�. 11111.u 11..,ail ·"II J� Cll1�•IIIO

1 .. ; +'11-1µ4 ,, ••

Doted · I .0-.2015

Bl� I f Llml!cd in

'1-M1• Jf)i]u I lrn:dc, 1•fual11111f.bl (. ML � 1 'ITTJJ.11'hl l'I••;: u. 11 rh1 11 • • I

67


This is to Certify tbat th:e work earned out towards the I r,d 11te111:a11cc of AC tmfi.1 by Mis.BLUE STAR LlMl1'ED is found $illisf act:wy an:1 £,,'Jvidrng Ill exccllc11t

:Service.

We appreciate the service of your t.eam and Jook foreword kmg 1.erm. rebticm with

Blue 5tat Organtution.

-·�-IN>tl'TnIL,mRAA

llll'--11</Ml4'iil'.AA.l>�l'-i·!�

Q,l!l,OO'l·z.4�11J.1�.-Cll11Dll

Ii www.zamzamrest.aurants.com

BLUE STAR

68

BLUE STAR

TO,

M/$. Blw� Sm L mlted

w,, Sikh Road, Ba11!.ii) Est:llte

Secu� bad-!:.0003,

IJe.ar S1ir's

Thi b; to puc on -:.c:aru that the SE!rvlces oilerecl b'f al e Stu Secunde rabad te,_ rn In

Tenm of re ponse & 5eli'l'rot, Kt,el'lded for th� m;1lnte1iiaAcc of ·COid Room ase high.I\!

S tll'facrory,

We thc�fore look iOl"wiJrdr ror � long terrn relation with BIUJ? �tar in fu\ure.

Hotel Ad" ya Par

A!neerpet Hyd.

AOITYA MR

Oat-!!: H/11/1

Adi�• l'ilad c, .... 4,,..,,, •• .,, ... t-trd•n0u1 • 100 o)a ,1 (�'Ml) t.671UeU, F,T (Cl10f u 7ll tt9'1' �-m-.11 - hp4nr1'1'HhD<0l.u.a"", ....,.,. ' "'"'1><,,.r,,.00111, Tml!-F•n 11 .... natl'.on.1 ' I HIii I 11 n I

2014-2015

69


TO WHOME so EVF.-R rr

Thi:r, is lo certify that Mis Blue tar LtJ has install,ed nd

maintaining I no 13 TR CRO L Air Cool d MRI Proci,;,ss Cbill ·r

atBHARA S AMP,T HE AJ-91.

We v1,•i!l.h to put on record that they are rendering pr mpl and

efiidcnt Preventive/ Per.i dical maintcmmce tluuugh their terun as

per sch dule. We are 1 tally salisfit:d \\'1th their servie1;:s.

IUIAll T

TAI AKAR .K

S A V

1AM8,..RAM l ·r u��

o,,,.,.._ ,.

TIRUIIELlfEU la< !IQ lln1 9� -

,., � D ,�LI I I'll L!ll!jlQCI ..,.,n51111

l'ti 04.1-Mffil1fl! l'I 11.14-�xtil!lt IIS-IID1m1

www.bharatscans.com

r•

M l)Ul•l!J_

T'IIIID7l!IQI

- l

70

BLUE STAR

R.AMM\ H01S /

TO WHOMSOEVER IT MAY CONCERN!

This ls o be certify that we have Blue Star make (111'R.,'DUCTED'5PLIT)lristalled at our pre.mis.es.The services which are being provided for the mai te ance of the same have been satlsfactory arid system are working Of<..

We specially Etcknowledge c!!lld appreciate the prompt support and hel'p provlde·d by Slue Sar Limited.

Looking forward for the saime support in futur,e as well.

!iuri ftr1rlfrn l11u.pl11.lirT P,·1, Led � Q9, 5rr;1r;ir -/i., c1,�11rllJ:zr,, Tic�; il)l-17�-il!&!,i!,,_I,

1=1am t :llois iJ11 ro SCO 11�·]74, �r<to,r }'1, t:l>••.t1iuh • I &IIU)� Wt:brLi::L nu:lbndfo1d <om .E-m1il 1ofo'8111r1b·r-mdl•ndl-a;�1m

2014-2015

68

71

Customer Testimonials I* I BLUE STAR-------=..:..:.:.==----------

Grecian Supe.r-Spetiial'ty Hci,spital

Ii a S P I T A L

SECTOR &&, 5.A.S. NAGA.R, HAU • 160 OU Ph.: Cl17:Ufll)65DI), Fu: "1!)0 llt6


This is to be certify that we have Blue Sta make (86.75TR,DUCTABLE/AlRCOOLED PACKAGE) lnstalled at our premises.The services whrch are being provided for the maintenance of the same have been satisfactory and sy5tem are working OK.

We specially acknowledge and appreciate the prompt support and help provided by Blue Star Limited.

Looklng forward for the same support in future as well.

Regards,

72

BLUE STAR

PloL l"J�. � - lf), 17 & ta, .;,;.IPCOT ll"f:Jll'�11'i-, C..;T1pkx, Ph�:;ir - U[,

r,f ·J�LJnd2.ray.9.p1.1.-art' : 'l•ll!:ly� & l'i:.i�t �.

H:tiNu�.1:.1 - b)2: i1V5.'u'ellare Jblr}c.t 1.=.imil Ndu, lrvJiJ.

el : •'ll 1172 �MH11)

t-a(: ,..:;i1 r:172 t}ti(:1(12

TO WHOM'E SO EV'ER IT MAY CONICER'N

This is to certify that M/s Blue Star Ltd, have instalfed and

maintaining 1 no of 140TR Blue Star Air cooled Screw

Chrller on hfgh side at Inergy Automotive Pvt Ltd, Ranlpet .

We wish to put Or\ record that they are rendering prompt

and efficient Preventive/periodical marntenance through

their team as per schedule. We are totally satisfied with

their services,

For Inergy Arutomotive Pvt Ltd,

2014-2015

73

Customer Testimonials I* I BLUE STAR---.:.=.:.=.....--------

G Vy ya 11\. NII(

r,,

t\·homsoc-\·er LL i,.<1;iy Conrcm

I NL V} � 11�11.I.. U11 1<11 Re;iri11.11I ( ll'rtce

tr1m,l,11I m

uh: A.lmu�I Maj1.w.;m1m:c lonU::;Js;I j t -tfi!Llhl" A r-(untliJiJ•�1im.' sen ic_s· or p,c; \', �,11 l�r-;inch _ .& Omcc, jl.CrD�S Nii;ila Rc�mn

\\•.: wish L IT1fortn lln Liu: S(:'f'lli �- pru\•1ded h 1",115, Hlu.: �lil1 I Ld, wuh r,.; ('! "'11<" Lhl' m,m11..:11.aH ·.: , 11 A unit, n I' !�G V y��·a l-l11nl. lir,in · 1 & 111 ·�, t1 ro�s ,m:1!� !'I! !'ic>n_ ha� bcc:11 ��Lisfoi:Luf) &..

ti fl'IJl1,

TI scu\'ic:c� Lcam, nhl� mum,w:;d h:i· Mr,\l,S,M nin s.�i-1, 11t-Mm1i1�"Cr 'LL,aom,;,'f , wnrLhy or appreciruion Ii r h�ir co-�per.iti,1n, 11tLiLLide. 11,; �p11n.�� u1111 .. 1,� .11d :.iti·ni.linj rnll�.

11:c1,ure lusur..: 111'

lu� Likr h.:L.� heen <B>l•�k,1cd \ ith ow· Bank lb, m,'"" m:m 5 yctirs in d li'Hl) 1n"1:ol!arirm & · worb

l'hm1ki11g yuu,

p�r 1i1111� &. I I D1tp11f1mi:n1 II .. l<mr. i.li'llflpiilllil J\n.:ade,P. numflill1 il!),"11.M nanu'l'l.i Jn, I mu,kulillfl 1�!C ll36

8 _J:!1)..1 00. 461., !\ ,.4� I

74

BLUE STAR

mukul s,ales private limited

TO WHO�SQEYER II MAY CONCERN

This is to be certify t1 11at we have B,lue Star make (27 .2,STR,. PCPA/'DUCTE.D S,PUT) Installed at our premises.The services which are being pmvided for the maiintenance of the same have been satisfactory and system are working OK.

We specially acknowledge .and a,ppreciate the prompt support and help provf ded by 8,lue Star Limited.

Looking fol"W'a,rd for the same support in future as well.

Regards,

2014-2015

75


U" :ll'li.l ry, 2015

TD.

Uli1� St r LI lt1icl

ADITYA BIRLA

pantab:>ns

TO WHO IT MAY CON,CERN

W 11� 1>1� '"°d tll i:;1vl! our !:OOd w1sfl,es to Blue Sta:r 1..td, nlkat.i }en11� rec;i,rn !gr th ,r !l><,C II rit

� f'll•{l!S wh c 1 1111!'1' are given tD our Ga.rlilhat Pantaloon

,,.y 1e mill11ta1nmg pr�..,eo1lve mamten,111�E' �eno1� cm regu[ij,r bil�•s ihe ,o-ord,narlon w11h me

�tvore �am amhfre alt ·ude Df the .se.-..14;:e personnel 15 �-ery 1100d.

W dre ro111td�nt w, h Elfue Star s.erv1c:e� ,n IIJl ,re, nd I� expect nom 1h m le: maintain It 1-; le E'

l, �,u Liv� 5.J et·�

Pan, akion� Garf a hat

Pantaloons Fashion & Retail Ltd. 4!1, 1, Ci 1JllM RI!.!! Kn1Lat1,. Was1 ilhmgal 700 a l!I, India

T lephonu · !ll J.JJS6484DO l\'qinllQ w,,."W,p1n1qhto11� ,,,1.�a111

76

BLUE STAR

Rall.i.nce IOC ltd.

- --

Dhlrubhal J;mbanl Kno-....,ledge OlV ,i'fWlll MLlmbal-400710

Tel No : 91 2.2 3(1"374000/4100 Fax No.:9'1 2.2 l0:37 4t99

UR --w.rdi,mcei>1kcom ReLIANce

00710

---

Date: 1.7.06.2014

TO WHOM SO :EVER IT MAY CONCERN

This is to certiify that M/S BLUIE:STAR Ltd, ha.ve installed and malntain'ng

3 nos, o,f each 380 TR BtU£ STAR A:lr cooh?d Scr,ew Chiller on high 5,ide at

Reliance IIDC; Chennat

We wish to put on record that hey �r,e renderi11g prompt and effic.ie,n1t

IPreventive/pe iodical maintenance through their team as pe schedule.

We are totally satisfied w�th the.ir servkes during 01.09.2013 to

31.08.2014

2014-2015

6868

68

77


•I••1

SG Analytks

Date: 29th December 2014

To Whom So Ev�r It May Concern

We are happy/ extremely happy and satisfie<l \l'llth the good services. rendered by "M/s Maharashtra Sa es & Serv c s" in t1tnsuring trouble fre€ servle&s to our 22 TP. Air Con.dft:loners (Duded & SpllL type) on beha If of "Blue Star Limited".

The service team provides prom pl bteakdown servlr:as and al.so adh res lo th Pr+.iventlv Maintenance schedule.

We wish all he best.

SG n lll{tje-. ""' L a

002. 6th FloOf, w1nu 7 Clu,tFr , LON -,..,.Jon,•

Y,�a I, Pun -41 I' T •91 10 6"1l(l llCO F 19] JD GJ.lO nr,5

78

BLUE STAR

,. SHllGUN CLOTHING PVT .. LT'D. GARMENTS MANUF"ACTURE:t::l

Factor>,•; 8- !.''.), ti I DC, TMapur, r1ear Caml1r Nak.i. cl�1,ar. Dist ·-�a·i., - �01 t,06. lei.: 02!::25,fi.! 5201 :' 65509�1160

llLUE STAR LTD. 2o.:I P11Wm10 Hood, llijiwa.d,:., 'fhou.e (W). Pin Crnle-400 601.

TO',\· HOMSOEVER lT l\lA Y CO�CERN

OA TE: 06/12114

We wish to pli1c1: 011 reo;;ord our sin(:�r.i "{.lpreciation of ·1ht: product & excellem in�i:1lla1.i1m work (r.rrkd _oui by Bill(; Star :br the /\.C units installed ai Llt!.r f1re!rni!;t:l�.

\Ve ate ..:xt:emely happy wil.h the iust:tl:aliLln Lof l hi ,\C units & co-ordinaion <lone by the team to mrr.pletl;' till' project in ti:11c witl1. quality tll�lotlbtfon & ;ye wi5h your ,:�:111 the very Liest in future. ihacl:i11g Yu L:,

Yours trnl}'. for Shag1m Clotlli

r

� l'�·l. I ,Iii. ·U

/�----..,, ·-I J / \ 'c'.'.

(/\ 11Lhnri:,;�d 8ign.atory}

Corr:or.ote lc-enWy Nunber; U17120'1AH2CD5r' IC 1 55C66

H�ar:I Oftice '. F 11 N i�. so-, 6�h Fl,:Jor, Lutu!. Corporate P3.r,, HJ4/A, Graham Firtt C::impourid. Jay Coach. Goreg�on ,;E;.ast: Murrbao - 4·JD Q63, Maharasl1tra. Tai. 022-61055f!72:

2014-2015

79


uro&tndo n itutf of DINT EN· Al AIUITI

cd'ca[ £0LO Y Et 1 E

lndo ... • U "" Sta,u li{IglliW!IY, fl!IR,1'0 CJ"Dl(a l'IQ, S:.UlMH Road, lruliUGi (M.P.) PMnt: 0731 4.2317Qi1, lfH: 107ll<1•2725o57

TI11.s i • to �rtily Lhat M/� Iii� 1M !imitJ d Indore (M.P,· t1ti11ue to

p o idi ng. u · the _ ervices for the pr--Oce&� hi lier or I O TR insta 111:d Sil

Roerntgen Onoolo ,jc 1ut1oas Pv ,td. C/0 ri urobir tdo lnstinite ,of

McdicaJ icrwcs, lndore, 1n.c� !O 10.

Durin, lh la t peri ld { ugust 2013 to Atmust .20I ) mai11te11 n e coru-raC'l

'C c taken care by luc tar l:ndore Team ery well.

·we ,1re pl ased to announ · thai d ng Lim contracl w,; found 1/s Blu� .s.tar

limiL di pcrfi:mntm • i; I lent and all c.a.lJs \! cr-c m:n oo fl me.

,fa� IJ . )m f l rakash Gurjar , r. McdicaJ Phys·ic:i ·L • J a.n�gcl' R eritge:n Om:ologic oluti T s PvL td. A D

soo. Professor (Mt.-di ·Lil Ph i ) Roentgtm- IMS Rudiat.io Oncology centre, . ri J\urobindo frn;t1tui.e f 1edical , cienccs Indore

Website: vv:ww.rosoncolg,y,cCllTl, E-mail: r-os.salms@gmail .. com

80

BLUE STAR

•

fr.. Hlu.· :':lh•r t111· eel Luckn,

Subj.ti I:

I �:lll" .l,ic.

o� _ U/U]/, 5

Thi, i L•l ��rtir th,11 \.,! :I 'bll\',111 l'CPA & "rliL ,\C':o; ,f alu'. I Jr. \\'C ,\bi.. Ul 11l11(<! ou re� rJ uur oppcn:i.!ptiun ur ,·1-.�.:Jl.mr !i• r\•ii:� c ·rttlc:Nu by� <1111 ,.cn·iL·i: Learn in cm ring, (IQ! LIL· 1rtJli1tnl11ul I • ·n i • ind mtcndill'g I tic i,rcflk WTH'llll5- .:JI o, r 1ireiui '

n • ·u,,1,lm.111,,, 1,r Blu.: ,,Lill I 'il'II ,� 1,,l;!J-11� UfllH'l:Clnk:d 11 • l\':Sfl1>n-..: lim' 1111,J .illlllll.l • ,,1 e11.•n kl!' fl<'rli<'lll"U.ll !I!L' luudat,i '·

r: ..irr l,11,kmi fr,rw;m!I t !hi: s rne �ncic.:� in Lli.: fu1ur1: h 1

h,i!,in•�

,,.�,· l',itllf lh' 1,0� . "IF\ Tl[ U iOLIJl�I . 'l.TII.

G.b ..... ,.

' '

T 'f'u�

,, 111,1

J,11 11111 � I J •n11 I •J11 lihlll

II

2014-2015

81


�-y· In•, ine

Oat._;: 211.fH-20! 5

o Whom It May Concern

This is to cenity ttwt MJS BILm Sra:r Limited has been providi 11g satisfactory se vk-e for !he las one y flr, will l'�gatJ lo lhe ACs in::;ta!led in our restfmrnnt.

Thanks & regards

, , Spice Route ( ,, UII I ,,rllil Rom, r I.!�.�, ht. LIII)

Sa.njay JainDirector

Mobile- +9194351057 M 7

/

(� uin t11 SIik l!ollte ltateJ & Aenm ht. l.Jil.) . -·

c.,,,; ,!d ffi>ot, D� PK SU� Mjllrel,. G.. S. llaMI, � Gllll'IIIIIII • 181003 .

PhonQ 11!'361-22'l9G0D,fl2952D,C!III ;ti� •9 'l70Tl,-S,1 •'l8S40T1D?I, ll:��•�•1-.li1

...,.,. , � llh, , -- .•, ' •;,. \. •,. I 1 .: -.. • 1 I

82

BLUE STAR

Tee

o� e: 16th Jani;.rary 2015

To Whom So Eve·r It May Concern

W@ are happ,y ancl sa,ti;fied wilh the good/ services, rendered by "M/s Mahar. shtra Sales & .Se:rvlce:s'·' in ensuring trouble free services to our Precisi·on typ@ Air conditioners on behalr of "B111ue Star Li1mited''.

The .s.e·rvice team provides prompt breakdown sesvices and al!;O adheres �o tlhe Preventlv,e Maintenance schedule.

We wish all tlie best.

llKIHf I 00'5lt09DI CZ: Ui• :-

,. 10E n"lNlll,j 't unv11111.i •p1011, p-s�

'M!Ol US 4aPallll oil.� 'Y·• � 1'1JP "II 'liot p:ni:wn � 5u1:11u1 I cs e10111upaJ.

Cotporn11e id011bt:y ""· U'11""1rl\'1'01HiYTUJ 11,1

uh• a �i,lub.., Prl•�l Uthltel, 20., !lltl Nu1;11 � lr• <V f.EZ: ZIii•• !•u...,. :,.,,;w,uj '11 I, l't II I I, rune 41..llllll lN[JJn 11" 1(] "!0611 �500 fn• J(I iCIGII 1', L l •m!IA: 11 ,:t,,d, ,g i!Lalm IIIPb ...,..\'<,l •J1;lgo oo:i

2014-2015

83


UOi.STil,

UNIVERSAL CABLES L MITI D P O Bina Vll-.ar., Sain.a - 48.5 005 (M P J lm:ft<J

Phi.lnE 01'(; l •.c :i7121 la 257127, 41 �COO • Fa" 07672-2571.3 E-Ma11 ho dcfflca@uni9ta, ca In• Wtib e www I r J:Q Iii

18 06 2014

TO WHO SO, EVER IT MAY CONCERN

This 1s o certify fhar Mis Blue Star Limited Indore M P continue to pmv1din�J u the se1111ces for tlie IHVAC Plant of 2>:75 TR screw and other scroll chillers at ou, Universal Cables irn lted Satn a.

During thll! last period rna1n1enance (RPC) oonlrac\ was awarded to Mis.Blue Star L,m,ted and du 1ng lhe lenure 2013-14 we were rutly satis 1ed w,th the servrces rendered by them

For Urnvers.�1 Cables L1m1 ed.

id�a) Sr.Vice resident ('Projects)

Rng Offi� II' 0 ,rlR V,� · Sa!na - 4 b5 005 l 1 P )

84

BLUE STAR 2014-2015

�·�=====

la�. M.t>.H.l.!GH,1 �e IRO,>D, MUMS.A.I 400 021. • TEI..: 2202 4,156 • FAX 2?B3 al\27

BU ST,\R LTf). :l1i1d Pukh nm R�i;ild, :\1lu_ji�ml11., Tlla.ne (\.,.-), Pir! Code - �on 6fl 1 .

TO WUOMSO.EVER 1T .\lA Y C'01"1C}�.R

We wi�h u, r,LEJc:= m, record nur sincer,e aprireciatmn of tbc prcdu�t & cxcdk11L ic,�Lall.ibun •Nrk e�ried 01.11 by J::!luc St<1r fur 1c AC' units installed 1tt our p.r,::miscsa

We an: e;,;m:mu::ly h.a1ppy \.,itli ht iustall,1ti. .Cl Gf the: Al \lllit, & c-o---0rdi.nRtkir, Jorie b:-,- U1e r.e..:.•.m to .::ompk:tc the j)IOjcct tn time witb quiilih· inswlfolim1 & v.<t:

·,;lsh yo�1r t, ;im the vay b,,:sl in fuj llfi..\

T1la1i.k.ing Yon.

Y1mr., ,ruly. F'nr The Wodelio s,e Gyu .. ·nru1a Lld

!1--·H d� iA�-H (m. Se.."·e1IJ.rf

85


From: Parita Patel

Sent: 10 January 201410:11

To: 'Kiran Kumar Mistry'

Cc: Jignesh Shah; Atul Patel; Nish it Patel; Jayant Raval; Bhaven Shah; Kirti L. Mehta

Subject: RE: Modification made in rack at Cold Room

COea1t uU1t. <J<uia11bhai,

CJ'ha11�g bOll p1to11idi11g p1tompt technwaQ guppo1tt to ug. Vhig action Ob you/cg gpeak

110Qumeg about the impo1tta11ce o! tech11icaQ guidance and cugfotnelt ca1te bOll whwh

you/t 01tga11i0aHon ig �110W11. CJ'he 01tgani0atio11 can be �110W11 becauge Ob

empQoyeeg Qi�e you 011Qy.

©nee again we thank you bOll guppo1tt ag thig wiQQ heQp ug gave e11e1tgy and in

fo1tn e1111i1to11me11t aQgo.

Parita Patel

86

BLUE STAR

From: Rishi Aggarwal [mailto:[email protected]]

Sent: Friday, November 21, 2014 1 :47 PM

To: Vi nay Kumar

Cc: Sunita Dcosta

Subject: RE: Damaged Chest Freezer

Cf)ea1c c..AQQ,

2014-2015

9 have 110 wolc(fo to e).lplcess my g1catitude towa1cd you/c team and you/c company.

CWe have 1ceceived the 1cepQaceme11t �1cee0e1c.

C011ce again Ht.an� you

Rishi Aggarwal

87


From: Vijayaragavan R [mailto:[email protected]]

Sent: Saturday, January 18, 2014 8:03 PM

To: Sivakumar G

Cc: K Mathivanan; Josson Akkara; Sunita Dcosta; Su nil Sajnani; Haridas C

Subject: Re: FW: Blue Star - Split NC Defect - No Proper Service

CReaQQy ve1cy much app1ceciate �01c a quie� tu1cna1cow1d. vhan�s !01c you/c 1cepQy.

ffiope changing this wiQQ not c1ceate p1cobQem again.

ffiappy to be a CBQue gta1c custome/c.

Vijayaragavan.

88

BLUE STAR

From: George Antony [mailto:[email protected]]

Sent: Thursday, January 02, 2014 5:15 PM

To: Subramanian P

Cc: Mahesh Thorat; Sun ii Sajnani; Haridas C; Room Air conditioners Division Head;

Service Division Head

Subject: Re: Service Complaint for 2 Ton split AC

2014-2015

9 wouQd Qi�e to thank you and yoult enti1te team !01t being patient and

unde1tgtandtng thltoughout the pe1tiod. Jl:g mentioned ea1tQie1t, chooging CBQuegta1t

wag a much deQibe1tated decigion and 9 did not want to beeQ that 9 took a w1tong

decigion. 9 guppoge 9 can now beQieve that 9 too� the 1ttght decigiOn.

George - Wg Cdr George Antony (Retd)

89


From: Ujjal Sengupta [mailto:[email protected]]

Sent: 12 June 2014 11 :34

To: Room Air conditioners Division Head; Service Division Head; Su manta

Mukherjee; Debasish Monda I; Suranjan Sen; Rakesh Malik; Vinita Ray

Subject: RE: Service complaint - Ticket No 81405161092

9 awi pQem:ed to in�o/!wi you that wiy CQQue sta/!t cAC have been !!epail!ed

yestel!day �uQQy up to wiy satis�action. uUy speciaQ than�s to the techntcian

CJ<a3i g aheb wlto had visited wiy Ito use yestel!day and was abQe to /!ecH�y the

cooQing p!!obQewi, aQso 9 wouM Qi�e to than� guwianta uUukhe1!1ee and CRakesh

uUaQik �oft the suppo!!t eJltended. 0'han�s �oft the undel!standing and being a

patient Qistene/! to wiy p!!obQewi. 0''1ey ltad been constantQy cowiwiunicating With wie

t[QQ the p!!obQewi was l!ecti�ied �uQQy.

gupe!!b suppo!!t - TEAM BLUE STAR

Ujjal Sengupta I AGM - HR

90

BLUE STAR

From: Madhuri Dange [mailto:[email protected]]

Sent: Friday, October 31, 2014 5:52 PM

To: Vijay Goel

Cc: Sandesh Prabhu; Sunil K. Sajnani

Subject: Appreciation

Vh[g [g to put on fteCoftd that the gefttJWeg oMefted by Cf?Que gtaft CBangaQofte

team [n teftmg Ob ftegponge g. gefttJ[Ceg el<'.tended bQft Hie cAC ma[ntenance afte

h[ghQy gaHg!actofty.

CRegaftdg,

Madhuri Dange.

Channel Management

2014-2015

701-702. 7th Floor Tower-A 2.U Park Hincon Hom,!! LBS Marg Vikhrori (W) Mumbai - 400 083 India

FSS Tel: +-912242415000 Ext: 1624 I Fax: +912242415001 Web: www.f.ss.oo.in

Email: [email protected]

91


From: Vijay Shewale [mailto:[email protected]]

Sent: Tuesday, July 08, 2014 3:45 PM

To: Sandesh Prabhu; Mahesh Thorat

Cc: Saravanan D; Subramanian P; Nairn Shaikh; Ashok Doke

Subject: Soo good performance

9 wouQd Qihe to u4.ppftectate u\Aft.gawvanand g. uUft.u\faiM glmthh towaftd htg

Ct.wtomeft guppoftfa duftittg bfteah downg and geftvice caQQ egpeciaQQy dufting

weehendg bugy dayg.

Vijay Shewale Asst. Manager - Maintenance

KFCH Restaurants Pvt. Ltd.

92

BLUE STAR

To: Sunita Dcosta

Cc: Ankit Mathur; Roh it Swarnkar; Neelabh Bhatnagar; kidwai3@yahoo com

Subject: Re: FW: Complain #B 1404100649

CDea/l u\As. gunita, vhan� you ve1ty much �oil youll p1tompt 1tepQy and quic� action. CJ'his mo1tning 9

got a caQQ �/tom youll '.;£uc�now oMtce. CJ'han�s to you and youll team �ll g1teat heQp and assistance. CRega1tds ....

Ahmad Ghazali Kidwai

2014-2015

93


From: Engineering (Dia Park Premier) [mailto:[email protected]]

Sent: Thursday, July 17, 2014 1 :06 PM

To: 'Rahul Singh'; [email protected];

[email protected]; [email protected];

[email protected]; 'abhishek-ANS TEAM';

[email protected]

Subject: Appreciation

COeaft u4QQ, 9 wouQd Qi�e to appfteciate the eMoftfa done by u\Aft. CRahuQ gingh and u\Aft.

gatyavift gJadav �oft ftepaift o� deep �ftee0e itt Qate night houftg_ . 9 mugt My that aMeft gaQe geftvice ftegponge o� CBQue gfoft team egpeciaQQy

v\Aft. CRahuQ gingh wag ek'.tWoftdinMy, beyond Qimit and 8k'.ceQQettt which made

thig impoggibQe fog� to poggibQe. Ccfltan� you �ftOm the bottom 0� my heaftt �Oft youft Commitment.

Manish Narang

Chief Engineer

94

BLUE STAR

From: [email protected] [mailto:[email protected]]

Sent: Friday, June 27, 2014 8:04 PM

To: [email protected]

Cc: [email protected]

Subject: My various complaint

2014-2015

9 highQy applleciate youll dedicated ge/lliiee towalldg the gatig!action 06 the

cugtomellg. 9 than� cgQue gtall 9ndia ag weQQ 6oll ta�ing my compQaint gelliougQy.

�oo�ing in !utU/le the game dedieated gelltJiee !llom the company.

9 wiQQ gu/leQy thin� the cgQue gtall when 9 decide ingtaQQing the <AC in my

Qeaving /loom goon. ©ttee again than� you Velly much bllom deep 06 my hea/lt.

�oo�ing a!tell an evellQagting lleQationghip with the company.

Ashok Khandelwal

9423105985

95


From: Jain Stanly Sam [mailto:[email protected]]

Sent: Saturday, December 22, 2012 10:19 AM

To: Prabhakar KM

Cc: Ramachandran Lekshmana Krishna

Subject: AC issue

9 011 beha% Ob uU1c. C\Jiegm� ta�e thig oppo1ctu11ity to W/cite you a 11ote to tha11�

you ve1cy much 60/c you/c aggigta11Ce i11 CO/{/{eCti11g the JlC p1cobQem. 9t ce1ctai11Qy

wag a pQeagu1ce to have gomeo11e 1cegpo11dg go quic�Qy to co1c1cect thig p1cobQem, 9

am ce1ctai11 that 9 wiQQ 11ot thi11k twice whiQe pu1cdiagi11g a CGQue gta1c p1coduct Slope to get the game QeveQ Ob guppo1ct aQQ the time

Jain Stanly Sam

Senior Executive- Administration

96

BLUE STAR 2014-2015

97

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