Nitin M. Parkhe

9823885106 nmparkhe@gmail.com.nitinparkhe@gmail.com

OBJECTIVES : To work in a professionally driven organization intergrading my attitude, skill and create a symbolic relation with organization where my efforts would be rewarded with carrier growth, looking for challenging and active involvement in reputed firm to serve to be of my ability

ATTITUDE

To take up challenges, management’s assignment, willingness to learn new things and work with focus on ultimate solutions for the client.

EXPERIENCE PROFILE:

I have 11 yrs and above Hands on experience in respect in Sales & Marketing as well in Operations. This experience in respect to Admin Functions, Responsibility and Accountability of Front Desk / Man Management handle office documentation, Handling of Administrative tasks, Housekeeping, office maintenance /Transport / Training & Development, Travel/Immigration Coordinator, Receptionist/ Front Office Executive, Front desk handling, Travel and Hotel Bookings, Handling Reception, Attendance Process, Leave Record, Stock Management. with good achievement.

DETAILS OF WORK EXPERIENCE:

1. Presently working with Sarovar Group of Hotels & Resorts –Branch- Shirdi as Executive in Sales & Marketing Dept. from Aug.2014 to till date.

Coordinate the planning and execution of all meetings, banquets and catering events.Responsible for bookings, confirmations, billings, generating proposals and contracts.Maintains and communicates event information calendar.Interfaces with other departments to ensure proper set up for successful coordination of events.Communicates with customers before, during and after event.Holds a database of contacts for repeat and future bookings.Solicits new and existing clients in order to meet budgetary sales expectations.Consistently demonstrates superior customer service skills and acts as a positive role model.Assists in drafting the sales budgets annually.Arranges special public relations events on and off premises.Communicating with target audiences and managing customer relationships; Sourcing advertising opportunities and placing adverts in the press - local, regional, national and spe-cialist publications - or on the radio, depending on the organization and the campaign; Managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters.Writing and proofreading copy; Arranging the effective distribution of marketing materials; Maintaining and updating customer databases; Organizing and attending events such as conferences, seminars, receptions and exhibitions;

Sourcing and securing sponsorship; Handling walk-in enquiries, telephonic enquiries and converting them into enrollments Enquiry follow-ups and sending mailers Making enrollments and achieving set target Conducting market research, for example using customer questionnaires and focus groups; Contributing to, and developing, marketing plans and strategies; Managing budgets.Evaluating marketing campaigns.Monitoring competitor activity.

2. Working with Ichhapurti Sai Residency / Sai Palkhi Niwara as a Asst Manager - OperationsDeliver excellent customer service, at all times, ensuring guests’ comfort and safetyDeal with all enquires in a professional and courteous manner, in person, on the telephone or via e-mail.Assist in keeping the hotel clean and tidy, at all timesCoach and educate all employees on administrative policies and proceduresLiaison with security agency for physical security, ensuring strict compliance of all security requirements, maintaining proper records of all material movements, and maintaining data of visitors, couriersHandling transport/travel arrangements for staff and guestsLooking after in-house cafeteria requirements, quality and cleanliness necessitiesIssuing ID cards and access cards for employees and guests according to their grade of workArranging induction programs for new employees and staff welfare activities and eventsLooking after facility Repairs & Maintenance and housekeeping activitiesTracking and timely renewal of Annual Maintenance Contracts, ensuring services done as per agreement terms and conditionsProcessing, verifying, authorizing vendor bills and ensuring their timely paymentCoordinating with suppliers/service providers/contractors for timely order executions and deliveries, payment and negotiationsMaintenance of security systems like access controls, CCTV, fire alarms and fire extinguishersGenerating and monitoring reports, MIS of admin expenses and making cost allocations on monthly basis.Handling cash expenses.

3.Hotel Shradha Saburi Palace – Shirdi As a Asst. Manager – Front Office.- From 1st March 2013 to 10th June 2013

Deal with customer complaints in a professional mannerKeep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunitiesManage and maintain the administration of all reservations, cancellations and no-shows, in line with company policyPropose and implement effective marketing strategies to maximize room occupancy levelsComplete all daily administration tasks as requiredEnsure that all bedrooms/conference rooms and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet our standardsMaintain the correct handling of all soiled linen and ensure that every bedroom has the correct bedding and relevant number of towelsMonitor and oversee maintenance issues relevant to your area and liaise with third-party contractors as requiredComplete regular checks on portable electrical appliancesBe accountable for all relevant product delivery and stock management (mainly, laundry, cleaning materials and bedroom supplies), including setting stock levels, checking, counting, storage, reconciliation and loss investigation

Manage and maintain effective and efficient use of all reception equipment and hotel systems, in line with company policyControl and manage all new credit application accounts, sales ledger management and payment administrationProvide reports, as required, for hotel managementComplete rotes for team weekly; manage and maintain correct staffing levels in line with targets and business levelsEnsure that all members of the team sign in/out on the time sheets at reception and manage absence and lateness, in line with company policyComplete all required health and safety/fire checks on timeResponsible for evacuation, in cases of emergency, acting as first point of contact for the team, guests and the emergency services Always adhere to all company policies and procedures and licensing lawsBe involved and contribute at team meetingsCarry out instructions given by the management team and head office Job Description

4.Jivala Group of Industries as a Officer – Operations – Administration. From 03rd Jan. 2012 to 15th Feb. 2013. Co-Ordinating with all the Departments of the company. Preparation of Presentation Material, Drafting letters/reports Preparing Itineries/Travel and Hotel arrangements/Tour Expense reports for directors. Preparation of Presentation Material, Drafting letters/reports and minutes/ Keeping record of ongoing as well as future power projects Responding to Emails / Fax Messages / Incoming Call’s / Conferencing & distribution of departmental mails.Completion and control of all stationary requisitions, dispatch records. Co-Ordinating with all the Departments of the company.Releasing schedules to vendors and ensuring the material Receiving of material on daily basis and maintaining records in ERP systemmaintaining stock ledger manually & on daily basis with updating of new parts.Tracking of inbound & outbound freight and forward transporter bill to finance.

5.TVS Logistics Services Ltd. From Dt. 1st Sept. 2010. To 22nd Dec. 2011 As a Asst. Officer in Operations

Handle Front Office works, Administration, Employee Transport.Maintaining salary and attendance records.Handling day-to-day operations in vehicle Transport.Handling day-to-day operations in Facility. Like Canteen, Security, Housekeeping.Maintain Attendance Record of Company Employee as well as Contract Employees.Make a Daily Inventory Report.Take a Brief of facility Supervisors.Maintain all Records Document related House Keeping, Security.Arrangement of Meetings, parties and events.Arrangement of Guest Visit.

6.Amdocs Business Services India P. Ltd from July 2008 to 19 July 2010 as a Transport Executive.

Handling day-to-day operations in Transport.Tracking of Vehicles.Routing & Scanning.Solve the complaints of employees.Receiving Rosters from Team & updating the same for smooth functioning.Preparation of incident reports.Prepare monthly bill data of vendors.

Raise the bills to clients.Looking all Administration work in office.Follow up of payments with clients.Check transport facility for employees by talking round and surprise checking of vehicles.

7.Patel Roadways Ltd. working as a Asst. Operations. For 1 year 4, 2006 to 2008 months. Handle front office works in vehicle Operation.Handling Vehicle document and RTO worksHandle Front Office works, Administration.Handle day to day vehicle arrangement assignment as per vendor requirementHandle all the bill process.

8.Rejos Transport Service working as a Asst. Manager. For the period 2003 to 2006 year.Rejos Transport is a authorized transport of Mahindra & Mahindra Ltd. Nasik.Handling day to day activity in vehicle operations.Take follow up with Vendors Making Invoices, Bills.Data EntryRaise the bills to clients

Personal Details

NAME : NITIN M. PARKHE

POSTAL ADDRESS : AP. Khandala, Shivaji Chowk, Sangamner Rd, Shrirampur, Ahemadnagar.

DATE OF BIRTH : 13th Sept. 1984.

MARTIAL STATUS : Married.

LANGUAGE PROFICIENCY : English, Marathi, Hindi.

EDUCATIONAL QUALIFICATION : Graduate

COMPUTER LITERACY : Fundamental, MS Office, Windows 7 Internet.

ACKNOWLEDGEMENT: To the best of my knowledge all the above given information is true.

Date - Thanks and Regards.Place : Shirdi Nitin M. Parkhe