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Rebecca Louise Hudson Elm Cottage, Lower Road, Quidhampton, Salisbury, Wiltshire, England SP2 9AR Home: 01722 743991 Mobile: 07921861167 [email protected] I am a hardworking and conscientious individual with a strong desire to learn new skills. I go the extra mile in any role I am given, often taking on extra hours to ensure the highest quality of work, as I am passionate about giving all I can give. I am enthusiastic and open minded, with the ability to solve any problem because of my willingness to take into account a number of different perspectives. I feel that these qualities would make me a reliable part of any team as my eager personality is reflected in any task I perform. Education South Wilts Grammar School and Sixth Form- September 2006 to June 2013 Qualifications A level: English Literature (A), Modern History (B), Government and Politics (B) AS level: English Literature (A), Modern History (B), Government and Politics (B), Physics (C), General Studies (B) GCSE: English Language, Religious Studies (2 A*s) Maths, English Literature, Biology, Physics, Chemistry, French, History, Art, ICT, Statistics (10 As) Employment July 2013- Present: The Property Ombudsman Determining whether complaints fall within the Ombudsman’s Terms of Reference and assessing the best way to progress these for resolution. Corresponding directly with both consumers and Estate/Letting Agents to ensure that there is enough

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Page 1: DocumentCV

Rebecca Louise HudsonElm Cottage, Lower Road, Quidhampton, Salisbury, Wiltshire, England SP2 9AR

Home: 01722 743991 Mobile: [email protected]

I am a hardworking and conscientious individual with a strong desire to learn new skills. I go the extra mile in any role I am given, often taking on extra hours to ensure the highest quality of work, as I am passionate about giving all I can give. I am enthusiastic and open minded, with the ability to solve any problem because of my willingness to take into account a number of different perspectives. I feel that these qualities would make me a reliable part of any team as my eager personality is reflected in any task I perform.

EducationSouth Wilts Grammar School and Sixth Form- September 2006 to June 2013

QualificationsA level: English Literature (A), Modern History (B), Government and Politics (B)AS level: English Literature (A), Modern History (B), Government and Politics (B),

Physics (C), General Studies (B)GCSE: English Language, Religious Studies (2 A*s)

Maths, English Literature, Biology, Physics, Chemistry, French, History, Art, ICT, Statistics (10 As)

EmploymentJuly 2013- Present: The Property Ombudsman

Determining whether complaints fall within the Ombudsman’s Terms of Reference and assessing the best way to progress these for resolution.

Corresponding directly with both consumers and Estate/Letting Agents to ensure that there is enough information on file for the paperwork to be suitable for the next department.

Working both in a team and individually on a daily basis to problem solve and share ideas and experience.

Handling complaints on the telephone and in writing on a daily basis. Liaising with other departments in order to better understand my own role and

the implications of work I produce.

September 2011- present: Bird and Carter Delicatessen Serving customers in a polite and efficient way, providing high standards of

customer service. Preparing and cooking food to be sold both in the Deli and at functions such as

weddings or corporate events. Making orders with suppliers both by phone and in person and handling

payment. Cashing up after a day’s profits and handling the takings. Often opening and closing alone, taking on many responsibilities.

mailto:[email protected]
Page 2: DocumentCV

Working as a part of a team, including as a senior shift leader and training new members of staff

Tackling any problems which arise competently and with a positive manner.

July 2011- present: Academic Tutoring Tutor in Maths, English, basic Science, Geography and History at Common

Entrance and 11+ level

Work ExperienceJune 2010- Milford Manor Rest Home.

Working with dementia patients including personal care and welfare. Running to a routine and learning how to handle a number of different residents,

including catering to individual needs and support. Judging and assessing the safety of a situation.

July 2008- Chesterton Humberts Estate Agents Producing details to be featured in local newspapers presenting houses for sale. Answering the phones and arranging property viewings and appointments.

Regular babysitting/childcare.

Other Qualifications D of E Bronze Award Singing Grade 4 Piano Grade 2 Blue Belt Judo Trombone Bronze Award

Referees on request


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