CVIM Strategic Plan Update June 2010. Development.

Download CVIM Strategic Plan Update June 2010. Development.

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CVIM Strategic Plan Update

CVIM Strategic Plan UpdateJune 2010


Make CVIM Chester Countys Charity of Choice


Media ExposureConsistent branding of all marketing materialsAwardsOpportunities to present/participate in eventsInternal signage


Conducted numerous toursNetworking with Chambers

Funding Results

Pillar 100

22 NEW Pillar Members ~ 120 GuestsTotal Raised: $1,686,325

Funding Results

With 5 weeks remaining to FY end

Spring Appeal targeted approach ~ $52,000Golf Classic 124 golfers ~ Celebrity AuctionCOC 2010 $258,000 vs. COC 2009 $288,000Total operating funds raised exceeds operations budget:Raised $2,010,788 vs. $1,917,000Total funds raised $2,350,000 vs. FY09 $2,536,000

Looking Ahead ~ FY 2011


Website redesign ~ Versatility ~ In-house updatesNew donor recognition display and systemClinic associations ~ Active leadership and participation


Expand development committee; infuse with new contactsSecure more toursRevisit relationships with all lapsed Pillars and donorsRe-energize COC effortsContinue to build on legislator relationships ~ Be where the money is!

How can you Help?

~ Open new doors~ Help us cultivate your contacts

Continued success depends on NEW PROSPECTS and DONORS!


Facility Enhancement

Expansion/RenovationClinic remained open Investments in TechnologyPhone SystemMed ServicesWork Stations

Staff News

VolunteersFront Desk CoordinatorFront Office Staff/VolunteersSocial Services Coordinator

Operational Efficiencies

Data managementReportingPurchasingForms/Systems

Patient Eligibility

Criteria reviewed/revisedAnnual eligibility statusPatient ScreeningVolume of new patient calls


Number of Events: 60Number of People Reached: 3,608


&Patient AssistanceProgram

Facility Enhancement

Med Services softwareData Net PAP moduleMedication Refill LineWeb-based order process AZ bulk order

Staff News

Patient Assistance CoordinatorNew VolunteersPharmacistsDiabetes EducatorsPAP VolunteersSmoking Cessation Counselors

Staff Development

CDE CertificationPAP Cross Training


Patient Assistance Program (PAP)Increased eligibility criteria of pharmaceutical companiesWorkflow and increased efficiencyAstra Zeneca AuditStatisticsAvg. of 110 new PAP applications/monthAvg. of 225 PAP reorders/month$843,000 of medication received through PAP

Diabetes EducationIncreased availability of appointmentsConsistency of education

Programs, continued

Smoking Cessation CounselingIncreased availability of appointmentsIncreased number of interventions

Medication CounselingOne-on-One intensive medication educationPharmacy Student Community Outreach

Programs, continued



Encounters increased 19%Last Year - 3,965Current Year 4,725

Number of Prescriptions Filled increased 6%Last Year - 12,028Current Year 12,777

Retail Value of Meds Dispensed increased 26%Last Year - $609,171Current Year $766,954

Medication Cost to CVIM = $38,000


Happy Smiles result from our work!

Facility Enhancement

New officesNew workstationNew X-ray unit


TempleDental Society MCCC/HarcumDental Hygiene SocietyChester County Head StartLocal Social Service Agencies

Staff News

VP of Dental AffairsNew volunteer Dentists/Hygienists

Staff Development

PHDHP LicenseAnesthesia LicenseEFDA Program


Patient StatisticsExpansion of HoursSupply Management

Quality Assurance

Dental studiesCredentialing


Excellent medical care ofeach and every patient!

Facility Enhancement

Education RoomCME Conference Room


Temple Medical SchoolVillanovaUPenn Nurse Practitioner programWest Chester University Nursing SchoolPenn StateBryn Mawr Post BAC programHospitalsChester CountyPaoli

Staff News

New providers6 Nurses 3 Doctors (7 more in process)Registered Dietician Volunteer

Staff Development

Holistic Health Counselor


Patient StatisticsDiabetes ClinicAllergy/Immunology ClinicExpansion of Womens ServicesCooking ClassWalking ClassCSA EnrollmentHIV Testing

Quality Assurance

New Credential PolicyCME SessionsBlood Sugar StudyNational Committee for Quality Assurance