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Water Utility Emergency Response Preparedness to Profits May 30, 2013 California Water Association [email protected]

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Page 1: Cwa exercise presentation

Water Utility Emergency Response

Preparedness to Profits

May 30, 2013

California Water Association

[email protected]

Page 2: Cwa exercise presentation

WARN Bridge� Includes public AND private utilities

� Operates utility to utility for small, local or large events – must coordinate with emg mgt

� Reduces the response “gap”

Initial Emergency

LocalMutual AidAgreement

StatewideMutual Aid Asst.

Intrastate WARN Activation

Emergency Occurs

Recovery

Page 3: Cwa exercise presentation

Components of Emergency

Response

Page 4: Cwa exercise presentation

CWA’s Latest Committee

Safety, Security and Emergency Management Committee

Page 5: Cwa exercise presentation

Safety, Security and Emergency Management Committee

Mission and Scope

To enable regulated water utilities to have the opportunity and means to provide the highest levels of safety and emergency preparedness for their customers, employees and the general public; and for the integrity of their production, treatment and distribution systems.

Page 6: Cwa exercise presentation

Why Do All This?!!

SEMSNIMS

ICS

Prepare Mitigate

ExercisePlan

Delay

Deter

Detect

Page 7: Cwa exercise presentation

It’s Not Just About Disasters!!

Great by Choice: Uncertainty, Chaos, and Luck--Why Some Thrive Despite Them All

Best Selling Business Leadership Author: Jim Collins

Page 8: Cwa exercise presentation

The Case for Risk Management

Page 9: Cwa exercise presentation

Race to the South Pole

AmundsenScott

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What Started as THIS

Page 11: Cwa exercise presentation

Became THIS!

Page 12: Cwa exercise presentation

What Started as THIS

Page 13: Cwa exercise presentation

Became THIS!

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Ultimately The Difference!!

• Amundsen• First to Arrive at South Pole• Every Member Returned• Ultimate Success

• Scott• Second to South Pole• Every Member of the

Team Perished

Page 15: Cwa exercise presentation

The Emergency Response Plan

An Emergency Response Plan Without Regular Exercise is a…

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Golden Guardian - 2007

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Full Scale Hazmat - UC

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Full Scale Hazmat

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Full Scale Hazmat

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Op Area - SimCell

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Op Area Potable Water Planning

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Op Area – Action Planning

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Op Area - JIC

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• GG06 – 1906 Earthquake• GG07 – Contamination• GG08 – SoCal EQ• GG09 – No Exercise• GG10 – Marine Exercise• GG11 – Hospital Water Contamination• GG12 – No Exercise

San Jose Water Exercises

Page 25: Cwa exercise presentation

May 2013

Golden Guardian 2013

Page 26: Cwa exercise presentation

Exercise Planning Team

Comp Name Email Planning MeetingExercise Planning

SCCOA Cindy Stewart - Lead Planner [email protected] X XSJWC Jim Wollbrinck - Lead Planner [email protected] X XGilroy Roy Shackel [email protected] x XEPA Bruce Macler [email protected] XEPA Marvin Young [email protected] XSCVWD Tony Ndah [email protected] XSCVWD Cindy Martinez [email protected] x XWater/LAH Marsha Hovey [email protected] x XSCCDPH Alex Gordon [email protected] x XSCCDPH Daniel Franklin [email protected] XCDPH Joseph Crisologo [email protected] X XEVC Kelle Remmel [email protected] XEVC Margaret Melsh [email protected] Jose Cay Denise MacKenzie [email protected] x XMt View Lynn Brown [email protected]&E Karla Rodriguez Lomax [email protected] XPG&E Tamon Norimoto [email protected] XSCCDEH Martha Wien [email protected] of Los Altos Jim GustafsonNASA/Ames Dana Reed [email protected] XCalEMA Smsgt Ramon N. Barboa [email protected] Thomas Tornell [email protected] Mike Smith [email protected]

EXERCISE DESIGN TEAM

Page 27: Cwa exercise presentation

Key Dates GG-Group Date Time Item Done

Initial Meeting Thursday, January 24, 13 10am-12pm DonePlanning Wednesday, January 30, 13 Noon -1pm DonePlanning Wednesday, January 30, 13 4pm-5pm DonePlanning Wednesday, February 6, 13 Noon -1pm DonePlanning Wednesday, February 6, 13 4pm-5pm Done

State Deadline Friday, February 8, 13Siesmic Scenario Spreadsheet to State ??

PIO Tuesday, February 12, 13PIO Training - Register at site to right for 1 2day class Done https://www.bauasitep.org

PIO Wednesday, February 13, 13 PIO Training - continued Done https://www.bauasitep.orgPlanning Wednesday, February 13, 13 Noon -1pm DonePlanning Wednesday, February 13, 13 4pm-5pm DoneState Deadline Thursday, February 14, 13 1pm-4pm MSEL Workshop - Dublin DoneEVC Tuesday, February 19, 13 9am - Noon EVC Launch Done

PIO Wednesday, February 20, 13 10am-NoonWQ Subcommittee Comms/coordination Done

Planning Wednesday, February 20, 13 Noon -1pm DonePlanning Wednesday, February 20, 13 Noon to 4pm MSEL Planning Done Need to set up invitePlanning Wednesday, February 20, 13 4pm-5pm DoneWater-TTX Friday, February 22, 13 10am-Noon Water Annex TTX DonePlanning Wednesday, February 27, 13 Noon -1pm DonePlanning Wednesday, February 27, 13 4pm-5pm DonePlanning Friday, March 1, 13 11am to Noon GG13 SJWC Player Briefing Done Tom G., Bob D.

Planning Wednesday, March 6, 13 Noon -1pmCanceled

Planning Wednesday, March 6, 13 4pm-5pmCanceled

Training Friday, March 8, 13 8:30am to 10:30amSJWC Participant Training Moved Pam and KurtPlanning Friday, March 8, 13 2pm to 3:30pm SJWC SitStat @ Day 3 Done SJWC Planning TeamState Deadline Wednesday, March 13, 13 ?? Mass Care Workshop - Dublin DonePlanning Wednesday, March 13, 13 Noon -1pm DonePlanning Wednesday, March 13, 13 4pm-5pm DoneTraining Monday, March 18, 13 8am - Noon SJWC EOC Operations Training DoneEVC Tuesday, March 19, 13 9am to Noon EVC TTX Done http://sccevcttxgg1.eventbrite.com

Planning Tuesday, March 19, 13 1:30pm to 3pm Report to Op Area Exercise Status DonePlanning Wednesday, March 20, 13 Noon -1pm DonePlanning Wednesday, March 20, 13 4pm-5pm Done

State Deadline Friday, March 22, 13Situation Status Report due to State Done

PIO Tuesday, March 26, 2013 1:30pm to 5:30pm CERC Done WARN Las Vegas, NV

KEY DATES

Page 28: Cwa exercise presentation

Action Items# Item Owner Due Date Complete Notes

4 MSEL Wollbrinck 3/22/2013 done What will all other players do for injects36 Determine all players, then fill in simulators All 4/5/2013 done

3pm parking lot meeting with WV - Miguels Group wollbrinck 4/5/2013 doneGet Water Desk Documents and Files Up to Date Woll 4/18/2013 done

15 Explan and Cosin Stew art/w ollbrinck 4/19/2013 done Needed for TTX39 Checklists to prepare Evaluators Wollbrinck 4/19/201340 Checklists to prepare Controllers Wollbrinck 4/19/2013

Need to establish some public messages for day one about wollbrinck/stewart/PIOs 4/23/201317 Food for SCVWD Martinez 4/30/2013 N/A19 Food for Op Area ?? Stew art 4/30/2013 done Working with C Moore45 Get all contact info in planning document All 5/1/2013 done

Day Two Action Plan for all players to all players Cindy 5/5/2013Day Two Action Plan for all players to all players Specific to Jim 5/5/2013Establish AAR conference date to share with participants stewart/wollbrinck 5/5/2013Get EOC phone numbers for SJWC in 2-PECS wollbrinck 5/5/2013 donePrepare evaluation form, sent to Cindy for her comments Wollbrinck 5/5/2013

13 Comm and Computer All 5/6/2013 doneFinalize SJWC SitStat (Colby, Eng., Fuel) Jim 5/6/2013 doneCalculate fuel requirements for all SJWC needs Plans/Logs 5/6/2013 SJWC

18 Food for SJWC Wollbrinck 5/8/2013 doneSet up SJWC EOC with Status and maps in advance of the plans-planners 5/10/2013 done SJWCTest Virtual Controller Control Wollbrinck 5/10/2013 done

12 Comm Check - SJWC Wollbrinck 5/13/2013 done20 Video/Pictures - Op Area Gee 5/15/2013

Send out Save the Date for AAR on 5/30 Wollbrinck 5/20/20138 How will we do AAR w ollbrinck/stew art 5/30/2013

Can Alex G take the lead on managing/controlling PIO play? Alex N/A42 Complete list of simulators (What positions needed?) All done

Need controllers and Bingo Card Co-Pilot! Hovey done22 Video/Pictures - SJWC Jacob W

Get KML of affected areas in SCC stewart NEED SJWC Leaks Road Closures deceminated to allGet Fuel and Generator contact to help with MSEL @ State Stewart/Wollbrinck doneUse of pictures for submitting cost recovery Stewart/wollbrinckIdentify and confirm SCVWD SimCell people Tony done

46 Simcell emails set up. Wollbrinck doneLocal road closure play for sjwc(crews calling in that they don't Wollbrinck donePolycom set up at SimCell for Water MAC with Op Area WollbrinckHR to determine Shift Rotation with Ops and Distr. Wollbrinck/HR/Ops/Dist 5/3 in processCar Pool for SJWC Staff and Fuel Estimates Wollbrinck/HR/Ops/Dist/ 5/3 in processUpdate radio at Op Area for SJWC and SCVWD Wollbrinck/NdahGet email and phone #'s in EOC for Med Health Branch Cindy donWhere will Public Health PIO Play? County or SJWC SimCell Alex done Probably virtualWhere will Joseph, DDPH be located? OA or SimCell wollbrinck Done Both

ACTION ITEMS

Page 29: Cwa exercise presentation

Master Scenario Event ListInject # Controller Inject Name Time of Inject Simulato r's Title Recipient Title Inject Expected Actions

Contingency Inject Delivery Method

Time Inject was Delivered Comments

1 SJWC 0730 hrs SJWC ControllerSJWC EOC Players Shift Change

Shift sets up laptops, completes checklists Flowchart this voice

2 SCCOES 0800 hrSet up WSSP in WebEOC - Just in time Training on day of. Controller Delivery

3 SJWC Leak Update 800 SJWC Controller Plans Section Place Updated Leaks in Plans FolderWork with Ops to evaluate New SitStat and transfer to WSSP

Voice and Electronic Transfer

This will give the two something to do while WSSP comes on line.

4 SJWC 0815 hrs SJWC PlansRoad Status - Who to start decemination of information to water sector

Voice from SJWC Controller

5 SJWCOperation Generator 0830 hrs SJWC Controller Plans Section

Notified that Bascom Generator has 24 hours of life left. Engine going out.

Generator to be found and work with Op Area, State and Feds

TBD to direct play to replace generator

Ops walk up to plans chief

6 CDPHComm Check (iPhone text 900

DDWEM Assistant Division Chief

DDWEM Unit Chiefs who have the

CDPH DDWEM HQ Assnt Div Chief requests a comm check on the iPhone text

DDWEM Unit Chiefs who have the iPhone and GETS card

Text message, email via iPhone,

7 GilroyRequesting a SitStat 0900 hrs

Op Area EOC Water Desk

Gilroy EOC Field Services Branch

We would like to have an up to date water system Situation Status within the next 15-

FSBD requests same from City Water staff and sends it to Op

Voice from local controller

Can go via e-mail if a receiving e-mail at Op Area is provided. Can also go via

8 GilroyRequesting a SitStat 0900 hrs

Op Area EOC Public Works (?)

Gilroy EOC Field Services Branch

We would like to have an up to date wastewater system Situation Status within

FSBD requests same from SCRWA staff and sends it to

Voice from local controller

Can go via e-mail if a receiving e-mail at Op Area is provided. Can also go via

9 SCCOES EMMA 1 Sit Stat 0900 hrsSituation Unit Leader Plans Section

The Public Works Department will not be able to provide a Situation Unit Leader for

Op area Logistics will place order to Coastal Region for Contextual Your choice This is joe test test test

10 CDPHAgency Representative 900

Operational Area EOCs (or can be

District Engineers - (Contra Costa

Operational Area EOCs (or can be self deployed by the DE) - request an agency

DDWEM Agency Representative reports to the

Text message and email

11 CDPHComm Check (satellite phones) 900

CDPH DDWEM HQ - Assnt Div. Chief

DDWEM Unit Chiefs who have the

CDPH DDWEM HQ (request or instructions can also come through CAHAN) - Marcy -

DDWEM Unit Chiefs who have the satellite phones - Respond satellite phones

12 CDPHCAHAN alert update 910

CDPH DDWEM HQ - Assnt Div. Chief

All of DDWEM through CAHAN

CDPH DDWEM HQ DDWEM HQ - CAHAN Coordinator, at the request of the DDWEM

All of DDWEM through CAHAN - Receive CAHAN alert and

CAHAN alert system

13 SCCOESMedia coverage of water outage 0915 hrs News reporter Op Area EOC

People are reporting that they have had no running water for 3 days. They need

Work the issue and figure out a solution then communicate it to

What are we doing about all the Phone

14 SCCOESEMMA 2 Plans Coordinator 0930 hrs Parks & Rec Op Area Director

The Parks and Recreation Department will not be able to provide a Plans Section Chief

Op area Logistics will place order to Coastal Region for Contextual Your choice

15 Gilroy Open Shelter 0940 hrsRed Cross Agency Rep

Gilroy EOC LOGS Section Chief

The Red Cross folks at Wheeler would like some assistance in setting up a shelter

Activation request sent via text page to selected mebers of the

Voice from local controller

16 SCCOESWalmart Foundation 1000 hrs

Walmart Foundation Rep Op Area EOC

Walmart Foundation is sending bottled water. Prepare for five 53' truck/trailers with

Determine five Points of Dispensing complete with staff,

Do we have five PODs ready for the Phone

17 CDPHSituation Status Request 1000

DDWEM Assistant Division Chief

District Engineers - San Francisco

CDPH DDWEM HQ (request or instruction can come through messaging and email)

DDWEM Unit Chiefs who have the iPhone - District Engineers

Text message and email

18 SCCOESCal Volunteers Request 1000 hrs EVC Logs Personnel

Need 35 trained staff to supervise spontaneous volunteers Coordination of Cal Volunteers Contextual Your choice

19 SJWC Operation Fuel 1000 hrs SJWC Controller Plans SectionWe Op Area is making an emergency fuel request. They need our needs for the next

Determine the amount of fuel needed and send info to Op voice

20 CDPHContinue Issuing "Public Notice- 1100

District Engineers - (Contra Costa

Water system (Choose one for

Still incomplete information from areas affected and continued aftershocks.

Continue Issuing "Public Notice-Consumer Alert During Water email

21 SJWC Leak on SP 1100 hrs CARES SJWC Ham RadioFound leak on SP Right of Way that is leaking about 100 GPM Flow Chart This HAM Radio Call

22 SCCOES Governor is coming 1100 hrs REOC Op Area EOCThe Governor wants to tour some affected areas in the South Bay. He plans to arrive

Make plans for Governor's arrival. Identify affected areas

Have you made plans for the Phone

23 SJWC 1300 Water MAC Conference Call

24 CDPHCancellation of the BWN 1300

Water system (Choose one for DDWEM Districts

BWN was issued two days ago. A water system(one for each county) has reviewed

DDWEM Districts review information provided and decide email

25 CDPHIssue Boil Water Notice 1130

Water system (Choose one for

Water system contacts DE to

Earthquake aftershock renders three different water systems mains (choose)

Water system and DE/staff work to develop the Boil Water email, media

26 CDPHRequests for 500000 gallons of 1130

Water system (Choose one) District Office

District Office receives call from water system requesting large quantity of bottled

District Office receives request and forwards to the OAEOC to

Call from water system -

Page 30: Cwa exercise presentation

New SimCell Strategy

Page 31: Cwa exercise presentation

Master Scenario Event List (MSEL)Inject # Controller Inject Name Time of Inject Simulato r's Title Recipient Title Inject Expected Actions

Contingency Inject Delivery Method

Time Inject was Delivered Comments

1 SJWC 0730 hrs SJWC ControllerSJWC EOC Players Shift Change

Shift sets up laptops, completes checklists Flowchart this voice 745

2 SCCOES 0800 hrSet up WSSP in WebEOC - Just in time Training on day of. Controller Delivery

Not an actual inject, it's an action and we'll take care of it when he comes in.

3 SJWC Leak Update 800 SJWC Controller Plans Section Place Updated Leaks in Plans FolderWork with Ops to evaluate New SitStat and transfer to WSSP

Voice and Electronic Transfer 830

This will give the two something to do while WSSP comes on line.

4 SJWC 0815 hrs SJWC PlansRoad Status - Who to start dissemination of information to water sector

Voice from SJWC Controller 830 Received info at 1130 hrs

5 SJWCOperation Generator 0830 hrs SJWC Controller Plans Section

Notified that Bascom Generator has 24 hours of life left. Engine going out.

Generator to be found and work with Op Area, State and Feds

TBD to direct play to replace generator

Ops walk up to plans chief 945 Kept wanting to fix

5.1 SJWCOperations Generator Push 1011 SJWC Contractor SJWC Logistics

Mechanic out, unavailable for 1 week. What do you want to do?

Move to find alternative Generators

Hault and move to next step phone 1015

This failed, decided to move generators from field to main office. Had to hault

6 CDPHComm Check (iPhone text 900

DDWEM Assistant Division Chief

DDWEM Unit Chiefs who have the

CDPH DDWEM HQ Assnt Div Chief requests a comm check on the iPhone text

DDWEM Unit Chiefs who have the iPhone and GETS card

Text message, email via iPhone, 900 Slow start, SCCEOC did a briefing.

7 7b-SCCoesRequesting a SitStat 0900 hrs

Op Area EOC Water Desk

Gilroy EOC Field Services Branch

We would like to have an up to date water system Situation Status within the next 15-

FSBD requests same from City Water staff and sends it to Op

Voice from local controller 900

Can go via e-mail if a receiving e-mail at Op Area is provided. Can also go via

8 GilroyRequesting a SitStat 0900 hrs

Op Area EOC Public Works (?)

Gilroy EOC Field Services Branch

We would like to have an up to date wastewater system Situation Status within

FSBD requests same from SCRWA staff and sends it to

Voice from local controller 900

Can go via e-mail if a receiving e-mail at Op Area is provided. Can also go via

9 SCCOES EMMA 1 Sit Stat 0900 hrsSituation Unit Leader Plans Section

The Public Works Department will not be able to provide a Situation Unit Leader for

Op area Logistics will place order to Coastal Region for Contextual Your choice sent 1226 hours

Al's email - [email protected]

10 CDPHAgency Representative 900

Operational Area EOCs (or can be

District Engineers - (Contra Costa

Operational Area EOCs (or can be self deployed by the DE) - request an agency

DDWEM Agency Representative reports to the

Text message and email 935

Call taken by Laurel and she is actively working on this. I sent email to Mel

11 CDPHComm Check (satellite phones) 900

CDPH DDWEM HQ - Assnt Div. Chief

DDWEM Unit Chiefs who have the

CDPH DDWEM HQ (request or instructions can also come through CAHAN) - Marcy -

DDWEM Unit Chiefs who have the satellite phones - Respond satellite phones

To be conducted tomorrow by/with Marcy Barnett.

12 CDPHCAHAN alert update 910

CDPH DDWEM HQ - Assnt Div. Chief

All of DDWEM through CAHAN

CDPH DDWEM HQ DDWEM HQ - CAHAN Coordinator, at the request of the DDWEM

All of DDWEM through CAHAN - Receive CAHAN alert and

CAHAN alert system 930

Implemented, needed to do many password resets. Still ongoing.

13 SCCOESMedia coverage of water outage

0915 hrs (after briefing) News reporter Op Area EOC

People are reporting that they have had no running water for 3 days. They need

Work the issue and figure out a solution then communicate it to

What are we doing about all the Phone 935

Received call back form Lead PIO and they have set up seveal points of

13a SJWC Human Waste 0926 hrs Cupertino EOC/P&ISCC EOC Medical Health Branch

Residents' human waste accumulating due to inability to flush. What is being done to

Explanation of existing plans for human waste removal. Prompt email 0926 hrs

13a.1 SJWC Human Waste 1001 hrs Cupertino EOC/P&ISCC EOC Ops Section Coord

Follow up on earlier request. Residents' human waste accumulating due to inability

Explanation of existing plans for human waste removal. Prompt email 1001 hrs

14 SCCOESEMMA 2 Plans Coordinator 0930 hrs Parks & Rec Op Area Director

The Parks and Recreation Department will not be able to provide a Plans Section Chief

Op area Logistics will place order to Coastal Region for Contextual Your choice sent 1226 hours

15 Gilroy Open Shelter 0940 hrsRed Cross Agency Rep

Gilroy EOC LOGS Section Chief

The Red Cross folks at Wheeler would like some assistance in setting up a shelter

Activation request sent via text page to selected mebers of the

Voice from local controller 940

15a SJWC Fuel Transport 0950 hrs Western Oil WSUL CountyWe have located fuel at SAC terminal but need Homeland Security clearance to load Solve the problem Voice 0950 hrs

16 SCCOESWalmart Foundation 1000 hrs

Walmart Foundation Rep Op Area EOC

Walmart Foundation is sending bottled water. Prepare for five 53' truck/trailers with

Determine five Points of Distribution complete with staff,

Do we have five PODs ready for the Phone 1003

Pat's cell - Called at 1003 and confirmed they knew we are coming. I

18 SCCOESCal Volunteers Request 1000 hrs EVC Logs Personnel

Need 35 trained staff to supervise spontaneous volunteers Coordination of Cal Volunteers Contextual Your choice Kelly is handling this one - pqm

19 SJWC Operation Fuel 1000 hrs SJWC Controller Plans SectionWe Op Area is making an emergency fuel request. They need our needs for the next

Determine the amount of fuel needed and send info to Op voice 1000

Ops and Planning working on numbers for logistics.

19a SLWC Fuel Request 1035 hrs Cupt Sanit County Logs ProcPlease deliver 1000 gallons of diesel fuel to 12345 Elm St. Cupertino within next 24 Ability to fill the request? email 1030

20 CDPHContinue Issuing "Public Notice- 1100

District Engineers - (Contra Costa

Water system (Choose one for

Still incomplete information from areas affected and continued aftershocks.

Continue Issuing "Public Notice-Consumer Alert During Water email 1130

Interesting. BWN issued wide. Perhaps this one will assist in not

17 CDPHSituation Status Request 1000

DDWEM Assistant Division Chief

District Engineers - San Francisco

CDPH DDWEM HQ (request or instruction can come through messaging and email)

DDWEM Unit Chiefs who have the iPhone - District Engineers

Text message and email 1013

Sent to Richmond through Mel Yee and others. Response from Mel Yee - email

18 SJWC Leak on SP 1100 hrs CARES SJWC Ham RadioFound leak on SP Right of Way that is leaking about 100 GPM Flow Chart This HAM Radio Call

19 SCCOES Governor is coming 1100 hrs REOC Op Area EOCThe Governor wants to tour some affected areas in the South Bay. He plans to arrive

Make plans for Governor's arrival. Identify affected areas

Have you made plans for the Phone 1107

Called 1107 hours. Gave all the information about the Govenor's arrival.

Page 32: Cwa exercise presentation

EOC Activation

Page 33: Cwa exercise presentation

Common Operating Picture Content� Basic infrastructure-roads, water, power, phones,

� Medical care-hospitals, clinics,

� Essential Resources-shelter, food, water, sewer

� Hazard recognition and identification-spills, evacuation

� Emergency broadcast system-TV, radio, websites

� Services-schools, fuel,

� Public transportation-buses, light rail, airport, BART

� Government notifications-quarantines, curfew

� Family/individual status

� Needs and Resources-competencies and coordination

� Authorities-government, FEMA, OES

� Recovery services

Page 34: Cwa exercise presentation

Key to Common Operating Picture

� Requirements - Selfish/Altruistic

� Your Needs� What You Want to See/Know?

� When Do You Want to See/Know it?

� Your Gives

� What can you provide?

� When can you provide it?

� Who has Decision Authority to Commit/Submit?

Page 35: Cwa exercise presentation

Sit-StatLeaks Fires Road Closures Power Outage

Fruitdale X Sherman Oaks

Stevens Canyon Rd.

Miller X Dial Stevens Creek X Winchester

S. Daniel X Neal Taylor X 1st Rainbow X Bretmoor

Santa Teresa X Cottle

2nd X San Fernando

Alma X Pomona Bascom X 280 Parkmoor X Meridian

Bascom X White Oaks

Scott X Mayellen Camden X Hwy 85

Thornton Way

McCellan X Stelling

Patton X Scott Meridian X Camden

Prospect X Miller

Maywood X Bascom

Capital Expy X Ocala

Delmas X Jerome

Page 36: Cwa exercise presentation

The SJWater View

Page 37: Cwa exercise presentation

Sit-StatLeaks Fires Road Closures Power Outage

Fruitdale X Sherman Oaks

Stevens Canyon Rd.

Miller X Dial Stevens Creek X Winchester

S. Daniel X Neal

Taylor X 1st Rainbow X Bretmoor

Santa Teresa X Cottle

2nd X San Fernando

Alma X Pomona Bascom X 280 Parkmoor X Meridian

Bascom X White Oaks

Scott X Mayellen

Camden X Hwy 85

Thornton Way X

McCellan X Stelling

Patton X Scott Meridian X Camden

Prospect X Miller

Maywood X Bascom

Capital Expy X Ocala

Delmas X Jerome

Page 38: Cwa exercise presentation

38

Common Operation Picture

Private Sector

Utilities

Transportation

Event Data

Event DataEvent Data

Event Data

Page 39: Cwa exercise presentation

Emergency Management Social Networking

How

Do

We

Connect?

Page 40: Cwa exercise presentation

WARN/CDPH� http://www.ehib.org/page.jsp?page_key=61#heading

Page 41: Cwa exercise presentation

Committee Focus• Compliance with General Order 103-A’s safety standards• Compliance with Assembly Bill 1650’s emergency preparedness

requirements• Preparation and updating of utility emergency preparedness plans

on file with the California Department of Public Health• Inter-company communications and support on actual disasters• Ongoing interface with Cal EMA, particularly through the Golden

Guardian Exercise Program: California’s annual statewide emergency operations exercise series; coordination between NorCal and SoCal water utilities

• Leveraging the California Water/Waste Water Agency Response Network (CalWARN) with CWA member companies

• Statistical reports, surveys, etc. on safety-related issues for regulated water companies

Page 42: Cwa exercise presentation

Productive Paranoia Paranoid behavior is enormously functional if fear is

channeled into extensive preparation and calm,

clear headed action. ~Jim Collins, Great by Choice

Productive Paranoia. Collins categorized successful leaders as "paranoid, neurotic freaks." They are always preparing for when, not if, the next big disruption is going to happen. They may be preparing for the worst -- one company he studied prided itself on predicting the majority of the recessions in the past several

decades -- but their pessimism pays off.

Page 43: Cwa exercise presentation

May 30, 2013

California Water Association

[email protected]

Water Utility Emergency Response

Preparedness to Profits