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How to Run Meaningful AB Tests Using Emotional Targeting Talia Wolf | Banana-splash.com Taliagw

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Page 1: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

How to Run Meaningful AB Tests Using Emotional Targeting

Talia Wolf | Banana-splash.com

Taliagw

Page 2: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf
Page 3: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

3

The root of every conversion = Human Behavior

Page 4: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

Me

Page 5: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

Responsive Design Kills Conversions

Page 6: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf
Page 7: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

7

Mobile web visitors, rarely convert

Page 8: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf
Page 9: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

SO HOW DO YOU DO IT?

Photo via Visual hunt

Page 10: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

4 Step Process:

1. Emotional Competitor Analysis

2. Emotional SWOT

3. Emotional Content Strategy

Photo via Visual hunt

4. Testing

Page 11: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

The Online Dating Industry

Page 12: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

Emotional Competitor Analysis

Page 13: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

Understand where the market is emotionally

Understand where you fit in

Page 14: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

Emotional Competitor Analysis

Message

Colors

Image

Emotional Triggers

Page 15: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

Message

Colors

Image

E.T

About the company

Single

Brown

Trust

Competitor #1

Page 16: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

Message

Colors

Image

E.T

Close & Immediate

Variety

Blue

Hope

Competitor #2

Page 17: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

Message

Colors

Image

E.T

Smart & simple

Variety

Blue

Trust & Hope

Competitor #3

Page 18: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

Trust, Hope, Simplicity

Photo via Visual hunt

Page 19: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

4 Step Process:

1. Emotional Competitor Analysis

2. Emotional SWOT

3. Emotional Content Strategy

Photo via Visual hunt

4. Testing

Page 20: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

Emotional SWOT

Photo via Visual hunt

Page 21: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

ABOUT ME ABOUT OUR INDUSTRY

Strength Weakness Opportunities Threats

TrustLike everyone

elseVariety

Hard work *

Everyone is the same

* It’s not for me

Page 22: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

Like everyone else Everyone is the same

Weakness Threats

It’s Hard Work

SWOT Results

It’s not for someone like me

Page 23: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

4 Step Process:

1. Emotional Competitor Analysis

2. Emotional SWOT

3. Emotional Content Strategy

Photo via Visual hunt

4. Testing

Page 24: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

Zamzara via Visualhunt.com / CC BY-NC-ND

The Emotional Content Strategy

It’s not like everything else

You are NOT like everyone else, you DESERVE the best.

We will easily find someone special for you.

Page 25: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf
Page 26: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

Unique& Exclusive + Smart & Simple

Photo via Visual hunt

Page 27: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

4 Step Process:

1. Emotional Competitor Analysis

2. Emotional SWOT

3. Emotional Content Strategy

Photo via Visual hunt

4. Testing

Page 28: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

AB Testing

Page 29: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

Emotions Elements Words Visual Color

Competitor’s Emotional Triggers

Hope, trust, simplicity

Many people vs. couples, social proof

Safe, Secure, Join, Many,

Success, Simple, Easy

Many profiles, couples having

funBlue, pink

Our Emotional Triggers

Unique, smart, simple,

exclusive

Testimonials, scientific, exclusive groups

Unique, YOU, potential,

simple, fun

Success stories, authority symbols,

power couples, celebrities

Orange, blue, green

Brainstorm Test Hypotheses Emotional Targeting Content Framework

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Page 31: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

Case Study #1

Photo credit: mugley via Visualhunt.com / CC BY-NC-ND

Page 32: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

Smart Exclusive Intriguing

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Page 34: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf
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Case Study #2

Photo credit: mugley via Visualhunt.com / CC BY-NC-ND

Page 36: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

@Taliagw36

Before

Page 37: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

@Taliagw37

35%Registrations

After

42%Registrations

Page 38: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

1. Emotional Competitor Analysis

2. Emotional SWOT

3. Emotional Content Strategy

Photo via Visual hunt

4. Testing

Page 39: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf
Page 40: [CXL Live 16] How to Create Landing Pages That Address the Emotional Needs of Customers by Talia Wolf

How to Run Meaningful AB Tests Using Emotional Targeting

Talia Wolf | Banana-splash.com

Taliagw