[cxl live 16] how to create landing pages that address the emotional needs of customers by talia...
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How to Run Meaningful AB Tests Using Emotional Targeting
Talia Wolf | Banana-splash.com
Taliagw
3
The root of every conversion = Human Behavior
Me
Responsive Design Kills Conversions
7
Mobile web visitors, rarely convert
SO HOW DO YOU DO IT?
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4 Step Process:
1. Emotional Competitor Analysis
2. Emotional SWOT
3. Emotional Content Strategy
Photo via Visual hunt
4. Testing
The Online Dating Industry
Emotional Competitor Analysis
Understand where the market is emotionally
Understand where you fit in
Emotional Competitor Analysis
Message
Colors
Image
Emotional Triggers
Message
Colors
Image
E.T
About the company
Single
Brown
Trust
Competitor #1
Message
Colors
Image
E.T
Close & Immediate
Variety
Blue
Hope
Competitor #2
Message
Colors
Image
E.T
Smart & simple
Variety
Blue
Trust & Hope
Competitor #3
Trust, Hope, Simplicity
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4 Step Process:
1. Emotional Competitor Analysis
2. Emotional SWOT
3. Emotional Content Strategy
Photo via Visual hunt
4. Testing
Emotional SWOT
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ABOUT ME ABOUT OUR INDUSTRY
Strength Weakness Opportunities Threats
TrustLike everyone
elseVariety
Hard work *
Everyone is the same
* It’s not for me
Like everyone else Everyone is the same
Weakness Threats
It’s Hard Work
SWOT Results
It’s not for someone like me
4 Step Process:
1. Emotional Competitor Analysis
2. Emotional SWOT
3. Emotional Content Strategy
Photo via Visual hunt
4. Testing
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The Emotional Content Strategy
It’s not like everything else
You are NOT like everyone else, you DESERVE the best.
We will easily find someone special for you.
Unique& Exclusive + Smart & Simple
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4 Step Process:
1. Emotional Competitor Analysis
2. Emotional SWOT
3. Emotional Content Strategy
Photo via Visual hunt
4. Testing
AB Testing
Emotions Elements Words Visual Color
Competitor’s Emotional Triggers
Hope, trust, simplicity
Many people vs. couples, social proof
Safe, Secure, Join, Many,
Success, Simple, Easy
Many profiles, couples having
funBlue, pink
Our Emotional Triggers
Unique, smart, simple,
exclusive
Testimonials, scientific, exclusive groups
Unique, YOU, potential,
simple, fun
Success stories, authority symbols,
power couples, celebrities
Orange, blue, green
Brainstorm Test Hypotheses Emotional Targeting Content Framework
Case Study #1
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Smart Exclusive Intriguing
Case Study #2
Photo credit: mugley via Visualhunt.com / CC BY-NC-ND
@Taliagw36
Before
@Taliagw37
35%Registrations
After
42%Registrations
1. Emotional Competitor Analysis
2. Emotional SWOT
3. Emotional Content Strategy
Photo via Visual hunt
4. Testing
How to Run Meaningful AB Tests Using Emotional Targeting
Talia Wolf | Banana-splash.com
Taliagw