d a t a s h e e t supportnet.mentor.com pivot calibre ret/opc service multi-day onsite assistance...
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D A T A S H E E T
supportnet.mentor.com
PIVOT Calibre RET/OPC Service
· Multi-day onsite assistance from a Mentor Graphics RET support engineer
· Invests time up front to fully understand your process node and flow
· Works side by side with your team
Accelerate Implementation of Your Calibre RET/OPC Solutions
Adopting your Calibre RET Solution to the features and advantages of Mentor Graphics Calibre nmOPC and
nmSRAF; Solution can be streamlined with the PIVOT RET/OPC Service, a Select Support Service from Mentor.
With this service, a Mentor Graphics RET/OPC support engineer will work onsite as you deploy your new
project and tape-out. Their extensive experience and guidance will help save you days/weeks so your flow will be
running in the most efficient manner possible. With their knowledge of Calibre OPC flow and RET methodologies,
they will work with you to ensure the latest best practices are utilized. This multi-day effort enables you to address
any implementation issues directly and quickly, helping to eliminate what can sometimes take weeks to solve.
The support engineer’s preparation begins before arriving at your site with a requirements gathering meeting
and data validation. This session will allow them to develop a better understanding of your environment; review
your process window, performance concerns; and discuss upcoming projects.
Typically, this service requires at minimum 5 days onsite, plus the requirements gathering meeting. At the
conclusion of this service, you will be better prepared to maximize productivity in your RET flow, in addition to
having the necessary setup and configuration completed for utilizing the tools. You may elect to add advanced,
focused tool training for maximum efficiency.
Benefits
· Implementation issues can be quickly addressed
· Allows for a more targeted and faster adoption process
· Your team achieves faster time to productivity
Features
Copyright © 2013 Mentor Graphics Corporation. Mentor products and processes are registered trademarks of Mentor Graphics Corporation.All other trademarks mentioned in this document are trademarks of their respective owners.
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01-2013 MAP
Works with your team onsite to streamline adoption of Calibre RET tools to suit your needs; examples include:• Demonstrate with a generic case with standard
script/setting/flow
• Go through standard script/settings
• Specifications review and recommendation
• Script/setting optimization and test case trial run
• Verify and analyze in the downstream flow
About Mentor Graphics Customer Support
Mentor Graphics offers leading support for EDA tools, providing rapid, expert response to technical product issues for the complete suite of Mentor Graphics products. To help design teams around the world accelerate product development and increase quality, Mentor Graphics offers a smooth transition to product enhancements and new releases, timely access to technical assistance, an ever-expanding array of online solutions, and premium support for special situations.
On SupportNet you can :
• Troubleshoot technical issues through TechNotes
• Download latest releases
• Reference documentation
• Open & track Service Requests
• Manage licensing
• Access system administration information
• Suggest, vote and comment on product improvements with Mentor Ideas
• Learn, share and network with other users on Mentor Communities
Implementation issues are directly addressed
• Adoption of your Calibre RET solution will be accelerated, increasing your team’s productivity
• Reduce the number of bridge/pinch hotspots that typically occur early in the adoption process by proactively addressing potential pitfalls
Key Details
Preparation meeting before onsite work
• Explore your test case and present RET solution; Identify downstream flow requirements
• Enables the RET support engineer to gain an understanding of your environment, processes, and goals; discuss prerequisites; identify areas for special attention, and provide more targeted guidance when onsite