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D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director https://www.linkedin.com/in/kelsiemcclendon Bhavna Dave Director of Talent SHRM member since 2005

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Page 1: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

DArizona SHRM

SHRM Certification Overview

Kelsie McClendon, SHRM-SCPAZ State Certification/Professional Development Directorhttps://www.linkedin.com/in/kelsiemcclendon

Bhavna DaveDirector of Talent

SHRM member since 2005

Page 2: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

Agenda

2

AZSHRM’s Certification Plan

SHRM Certification Program Overview

SHRM Certification Pathway and Exam

1

3

2

Page 3: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

D

SHRM Certification

Bruce ElliotManager, Compensation & Benefits

SHRM member since 2011

Page 4: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

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What SHRM is ?

Why We Hate HR

Why We Hate HR is an example of the call to action our profession has to continue to advance in order to meet the needs of society, organizations, and people now and in the future.

Page 5: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

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How did we get here?

Advancing the Profession

Part of this call to action is a paradigm shift in the certification of Human Resources Professionals. This is utilizing the underlying model of certification to encompass both the knowledge and behavioral competencies needed to meet the needs of HR’s stakeholders. Also, for being certified as demonstration of those qualifications as a predictor of performance. It is more than what HR knows but also what HR does in challenging organizational situations that determines performance.

Page 6: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

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How did we get here?

SHRM has always focused on making sure HR practitioners are seeking and attaining certification.

We are committed to ensuring that the certification our members achieve is recognized as best in class and distinguishes them in the marketplace.

This certification is the culmination of over three years of research, and based on the SHRM Competency Model, which was validated by more than 35,000 HR professionals around the world. These HR professionals identified the skills needed to grow and succeed in HR careers.

Studies were conducted with four major corporations and four major research universities, including Walmart, Boeing, Michigan State University, Pennsylvania State University, Lusiada University (Lisbon, Portugal), and University of North Carolina-Charlotte.

Page 7: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

SHRM Certification Objectives

7

Incorporate the behavioral competencies that HR professionals need for career success

Create the basis for a relevant & credible certification that receives widespread employer support

Establish a universal standard and global brand for HR certification that will be recognized in every region

Provide a streamlined certification program that expands access, minimizes bureaucracy, and supports the continued development of the HR profession

Page 8: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

SHRM Certification Homepage

8

www.shrmcertification.org

Page 9: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

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Competency

Introduction A competency is a cluster of highly interrelated attributes,

including knowledge, skills, and abilities (KSAs) that give rise to the behaviors needed to perform a given job effectively.

Competencies can be either technical or behavioral. Technical competencies reflect the knowledge required to perform a specific role. Behavioral Competencies describe the KSAs that facilitate the application of technical knowledge to job-related behavior. In other words, technical competencies reflect what knowledge HR professionals apply to their jobs, and Behavioral Competencies reflect how they apply this knowledge.

A competency model is a set of competencies that collectively defines the requirements for effective performance in a specific job, profession, or organization. There are eight Behavioral Competencies and one Technical Competency, HR Expertise (HR Knowledge) in the SHRM Competency Model, which forms the foundation of the SHRM BoCK.

Page 10: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

SHRM Body of Competency and Knowledge (BoCK)

10

The SHRM-CP and SHRM-SCP are based on the SHRM Body of

Competency and Knowledge, which

includes four key HR Knowledge Domains

and the eight Behavioral

Competencies that HR professionals need for

career success.

Value for Employers

The SHRM-CP and SHRM-SCP are based on the SHRM Body of

Competency and Knowledge, which

includes four key HR Knowledge Domains

and the eight Behavioral

Competencies that HR professionals need for

career success.

Value for Employers

Page 11: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

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Competency

Page 12: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

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SHRM Certification Pathway and

ExamBruce Elliot

Manager, Compensation & BenefitsSHRM member since 2011

Page 13: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

SHRM Online Tutorial Pathway

13

All holders of valid HR generalist certifications may obtain their SHRM-CP or SHRM-SCP via the “pathway” process

Candidates can obtain their SHRM certification by going to SHRMCertification.org, agree to the SHRM Code of Ethics, and complete the online tutorial on the SHRM Competency Model

The tutorial takes approximately one-hour to complete

Pathway participants are not asked to “give up” existing certifications.

Page 14: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

SHRM Online Tutorial Pathway

14

To date, how many individuals have

completed the SHRM Online Tutorial Pathway

process?

To date, how many individuals have

completed the SHRM Online Tutorial Pathway

process?

Page 15: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

SHRM-CP & SHRM-SCP Eligibility Criteria

15

Credentials

Less than a Bachelor’s Degree* Bachelor’s Degree Graduate Degree

HR-Related Degree

Non-HR Degree

HR-Related Degree

Non-HR Degree

HR-Related Degree

Non-HR Degree

SHRM-CP 3 years in HR role

4 years in HR role

1 year in HR role

2 years in HR role

Currently in HR role

1 year in HR role

SHRM-SCP

6 years in HR role

7 years in HR role

4 years in HR role

5 years in HR role

3 years in HR role

4 years in HR role

A SHRM-CP credential holder is eligible to sit for the SHRM-SCP exam after successful completion of one three-year SHRM-CP recertification cycle.

*Less than a bachelor’s degree includes: associate’s degree; some college; high school or GED

Notes: 1000+ of HR related activity = 1 year of experience; HR experience may be in an exempt or non-exempt capacity; for more information, see SHRMCertification.org.

Our eligibility criteria:

Eliminates barriers

Emphasizes the value of formal HR education, and

Provides an accelerated path from the SHRM-CP to the SHRM-SCP.

Page 16: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

SHRM-CP & SHRM-SCP Comparison

16

SHRM-CP SHRM-SCP

Certified Professional Senior Certified Professional

HR professionals who implement policies and strategies, serve as point of contact for staff and stakeholders, deliver HR services,

and perform operational HR functions, should take the SHRM-CP exam.

HR professionals who develop strategies, lead the HR function, foster influence in the community, analyze performance metrics, and align HR strategies to organizational goals, should take the SHRM-SCP exam.

Computer-based experience. Up to 4 hours in length.

160 questions (90 knowledge/40 situational judgment/30 field test items).

Computer-based experience. Up to 4 hours in length.

180 questions (90 knowledge/60 situational judgment/30 field test items).

SHRM Member: $300* USDNonmember: $400*USD

*Includes $50 nonrefundable application fee.

SHRM Member: $300* USDNonmember: $400* USD

*Includes $50 nonrefundable application fee.

Page 17: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

SHRM-CP & SHRM-SCP Comparison-Exam Questions

17

SHRM-CP SHRM-SCP

Behavioral Competencies 35% 50%

People 20% 10%

Organization 20% 10%

Workplace 15% 10%

Strategy 10% 20%

Page 18: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

SHRM-CP & SHRM-SCP Comparison-Exam Questions

18

Examples of Situational Judgment Items:Scenario

Jim’s team is having some problems withthe IT support staff responsible for finishing theirdeliverables. According to Jim, the IT folks aren’t

providing very timely help and as a result, some ofJim’s team members seem to be wasting time. Jim

thinks that HR should do something to get everyoneto work together more effectively. However, the CEO

is considering outsourcing IT services to increaseproductivity. The IT manager insists that her staff

members are doing everything they can; she says thatJim’s team is impossible to satisfy and asks for HR’s

help to change the CEO’s mind.

Page 19: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

SHRM-CP & SHRM-SCP Exam Windows

19

For more information on how to apply, visit us online.

Page 20: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

D

SHRMRe-

Certification

Bruce ElliotManager, Compensation & Benefits

SHRM member since 2011

Page 21: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

Recertification

21

To maintain SHRM-CP and SHRM-SCP

certification, certified professionals will have three years to acquire

60 PDCs in three categories: Advance

Your Education, Advance Your

Organization, and Advance Your Profession.

To maintain SHRM-CP and SHRM-SCP

certification, certified professionals will have three years to acquire

60 PDCs in three categories: Advance

Your Education, Advance Your

Organization, and Advance Your Profession.

All programs that align to the SHRM BoCK, will qualify for PDCs, giving you great flexibility in designing your professional

development plan!

Page 22: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

Professional Development Credits (PDCs)

22

State Councils and Chapter will be allocating PDCs to programming using the following example:

– 1-hour educational program = 1 PDC– 1-hour-and-15-minute concurrent conference session = 1.25

PDCs– 3-hour e-Learning course = 3 PDCs

*Welcomes, introductions, meals, and breaks do not count as educational time and should be omitted from the total program count.

There is no distinction of credit type (strategic/general) for SHRM PDCs.

There is no distinction of credit type (strategic/general) for SHRM PDCs.

Page 23: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

AZ Chapters Posting the Preferred Provider Seal

23

Page 24: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

SHRM State Council & Chapter Support

24

6 Arizona Chapters Registered

Page 25: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

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AZ SHRM’s Certification

Plan Overview

Devon ConleyHuman Resources ManagerSHRM member since 2005

Page 26: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

AZSHRM Certification Plan Overview-Organization

26

Rebranding Certification function as Professional Development

Future focus will be to expand to all educational offerings and e-learning options

Kelsie McClendon, SHRM-SCP, Professional Development Director

(Vacant) Deputy Professional Development Director (interim)

Page 27: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

AZSHRM Certification Plan Overview-Tutorial

27

Winter/Spring

Focus on Tutorial for currently HRCI Certified SHRM Members

Via communication plan directly to members and through chapters

Plan on a press release in the 2nd Quarter

Summer

Evaluate

Fall

Continue, if needed but hopefully turn attention to uncertified members

Incorporate into AZSHRM State Conference

Page 28: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

AZSHRM Certification Plan Overview-Prep Class

28

Winter/Spring-2015

No Prep Course as we adjust to new SHRM Certification

Educational Partner Options will be listed

Summer 2015

Develop Pilot Course

Fall-2015

Offer a SHRM Certification Prep Course Pilot

Offer with purchase of SHRM Learning System

Cost will be approx. $8,000 for instructor fees and an online platform

Offer it via ground and virtually via webcast to reach statewide audience

Winter/Spring-2016

Offer SHRM Certification Prep Course

Page 29: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

AZSHRM Certification Plan Overview-Prep Class

29

Communication Plan

Winter/Spring-Pathway Tutorial

Fall-SHRM Certification Prep Class Pilot

AZSHRM Certification Page revamp to SHRM Certification Information

Recertification Credits

Linda Hatch taking the lead on assisting AZSHRM Programs Committees and supporting chapters in applying for SHRM Recertification Credits

2015-Programs will be dual certified in HRCI and SHRM Re-certification Credits

2016-TBD, likely depends on if SHRM decides to continue the tutorial pathway in 2016

Note: Members will always be able to apply programs to any certification

Page 30: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview 30

SHRM Certification Video

Page 31: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview 31

SHRM Certification Website

SHRM Body of Competency and Knowledge

SHRM Recertification Handbook

SHRM Exam Preparation

SHRM Certification FAQs

Certification Information & Resources

Page 32: D Arizona SHRM SHRM Certification Overview Kelsie McClendon, SHRM-SCP AZ State Certification/Professional Development Director

SHRM Overview

(Please note that these slides are copyrighted material and may only be distributed to an audience at a SHRM speaker presentation. Further distribution is not allowed, except with permission by SHRM.)

©SHRM 2015