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DAI and National Geographic: The Nexus of Youth, Technology and Tourism – Lessons from the Field

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Page 1: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

DAI and National Geographic: The Nexus of

Youth, Technology and Tourism – Lessons from the

Field

Page 2: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Tourism and Youth Opportunity

Jonathan Tourtellot

Page 3: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Gulf War

9/11 attacks

Tech bubble bursts

Millennium travel spike

The tourist-population boom

SARS & Iraq War

Financial crisis

Recovery,

1 BILLION

arrivals,

Oct 2012

Page 4: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

WHAT NEXT?

“By 2050, three billion people will be enjoying middle class wealth.” —David Scowsill, CEO, WTTC, April 2013

2050

3 billion!?

1990

Page 5: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

The Two Faces of Tourism • Crass over-development

• Crowding • Cultural

degradation • Pollution

• Ecological damage

• Ugliness • Social

problems

• Economic benefit

• Cultural pride

• Conservation of historic and natural sites

• Public education

• International understanding

Page 6: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

DESTINATION TOURISM STYLES DIFFER IN RELATION TO PLACE

Touring R & R Entertainment

www.geotourism.org

Page 7: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Touring-style tourism Relies on human and physical character of place. ACTIVITIES • sightseeing • history • nature • scenery • hiking / Nordic skiing • local shopping • typical cuisine • photography • culture & festivals

Page 8: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Touring-style tourism Relies on human and physical character of place.

ACTIVITIES • sightseeing • history • nature • scenery • hiking / Nordic skiing • local shopping • typical cuisine • photography • culture & festivals

CHARACTERISTICS • Diffuse impact • Supports small businesses • Requires protecting nature and heritage • Needs architecture, landscapes, culture unique to the locale.

Page 9: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

R & R tourism Rest & Recreation needs only physical character of place.

ACTIVITIES • coastal resorts • golf • downhill skiing • water sports • vacation homes

Page 10: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

R & R tourism Depends only on physical character of place.

ACTIVITIES • coastal resorts • golf • downhill skiing • water sports • vacation homes

CHARACTERISTICS • Risk of sprawl • Environmental impacts • Opportunity for architecture, landscaping, cuisine, day tours, that do suit the locale.

Page 11: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Entertainment-style tourism Manufactured attractions that do not depend on character of place. ACTIVITIES • theme parks • outlet malls • amusement parks • convention centers • sports arenas • casinos

CHARACTERISTICS • Changes nature of locale; high impact. • High employment generator. • Mass tourism; high traffic.

Page 12: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

DESTINATION STYLE DRIFT . . . if development unchecked, unguided

Touring R & R Entertain- ment

Unspoiled

destination

SPOILED ?

Page 13: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Geotourism sustains or enhances the geographical character of a place— its environment, culture, aesthetics, heritage, and the well-being of its residents.

Growing demand for authenticity

Page 14: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Sightseeing

Local cuisine

Cultural tourism

From eco- to geo-

ECOTOURISM: nature

Heritage tourism

Indigenous tourism

GEOTOURISM

Agri- tourism

All place-based types of tourism =

the ENTIRE destination

Manage tourism so that it pays to protect the place, not destroy it. Geological

tourism

Page 15: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Who spends money on geographical character?

Page 16: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Daily tourist spending in

Montana, statewide,

2010.

SOURCE: Boyle, ITRR, University of Montana

Page 17: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

The geotourism concept has caught on.

Page 18: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

OK—what is “geographical character”?

Geotourism sustains or enhances the geographical character of a place— its environment, culture, aesthetics, heritage, and the well-being of its residents.

Page 19: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

FLORA AND FAUNA

Page 20: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

HISTORY

Page 21: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

SCENIC PLACES

Page 22: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

ARCHAEOLOGY

Page 23: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

GEOLOGY

Page 24: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

TRADITIONAL ARCHITECTURE

Page 25: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

SPIRITUAL PLACES

Page 26: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

LOCAL MUSIC

Page 27: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

DANCES

Page 28: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

CUISINE

Page 29: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

LOCAL CRAFTS

Page 30: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

ARTS

Many small/medium

businesses

Page 31: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

WISE TOURISM

DESTINATION STEWARDSHIP

Two sides of the same coin

Page 32: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Destination stewardship

• GSTC – International standards • STI and others– Sustainable

Destination Management Systems • Destination Stewardship Councils

Page 33: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC www.DestinationCenter.org

Philipsburg, St. Maartin

WHICH TOURISTS?

Page 34: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Cruise Ship versus Stayover Tourism in Belize, 2006

CRUISE STAYOVER Arrivals 800,300 236,600

Economic US$31M $144M STAYOVER ADVANTAGE per tourist: 15x

Page 35: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Stewardship means…

Protect the tourism product:

The place!

Page 36: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Where are you?

Bali! Generic resort towns like Kuta commercialize without any sense of local culture.

Page 37: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Nature tourism is still growing

Page 38: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Percent of Americans who watch birds, by household income

46 million potential tourists

Page 39: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Developing Geotourism Assets

Enhance the assets Build on character of place.

Base tourism on community assets

Page 40: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Geotourism sustains or enhances the geographical character of a place— its environment, culture, aesthetics, heritage, and the well-being of its residents.

Growing demand for authenticity

Page 41: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Page 42: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

CONSTRUCTIVE

The Chimayo Cocktail

Page 43: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

RESTORATIVE

Page 44: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

RESTORATIVE

Page 45: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Page 46: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Café Cultura hotel, Quito, Ecuador

Page 47: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Page 48: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Artisans in Grenada, Caribbean

Page 49: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

What do SMEs need?

• Access to information • Internet and social media • Access to markets • Websites, apps, and social media • Access to funds • Crowdfunding and social media

Page 50: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Destination communities

Geotourism app for smart

phones Travelers

Moderated under

supervision of a Geotourism Stewardship

Council

Page 51: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Youth opportunity

Sharing-economy business development: Continued change in the tourism paradigm

After lodging what next? Dining, guiding, family activities?

Trends: Growing demand for authenticity

Increasing tourism pressure on destinations

Widening sustainability focus from businesses to destinations Increasing role for social media & social entrepreneurship

Page 52: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

DAI and National Geographic: The Nexus of

Youth, Technology and Tourism – Lessons from the

Field

Page 53: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium

www.DestinationCenter.org Focus on Places LLC

Virtual Tour Guide Smartphone App

A smartphone application that provides location-based alerts and information to a traveler based on their geographic location and personal interests. The application includes content from “virtual” tour guides, who provide multi-lingual descriptions of the particular feature of the destination (for example, ruins, a famous street market, or a natural feature). The application seeks to empower tourists who are willing to explore a destination on the go, calling out ideas for activities or attractions as they are close in proximity. Content for the application will be developed and input into the application in partnership with the Tourism Association, and business owners will be able to purchase space on the application to have their content supported, generating the main source of revenue to make this business profitable.

Shaping a more livable world.

Page 54: DAI and National Geographic: The Nexus of Youth, Technology … · 2014. 11. 24. · Jonathan Tourtellot . Focus on Places LLC . Gulf War . 9/11 attacks . Tech bubble bursts. Millennium