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v1 09.14 Health DAISY Professional, efficient, dedicated New Identity This was created to work across general practices through to large ‘enterprise-size’ Foundation Trusts. This new identity replaces Surgery Line, a brand long associated with 0844.

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Page 1: Daisy Health

v1 09.14

HealthDAISY

Professional, efficient, dedicated

New Identity

This was created to work across general practices through to large ‘enterprise-size’ Foundation Trusts. This new identity replaces

Surgery Line, a brand long associated with 0844.

Page 2: Daisy Health

ONLINECUSTOMER COMMS

PRSTAFF COMMS

• Brochure for SME and (TBC) Enterprise

• Video for SME and (TBC) Enterprise

• Infographic for SME with key dates calendar

• Infographic for Enterprise

• New website pages• SEO• Redirect and holding page

for Surgery Line• Video for SME and (TBC) Enterprise• Infographic for SME with key

calendar dates• Infographic for Enterprise• PPC sales campaign

• PR campaigns• Press releases• Case studies• Forward features• Surveys• Resource centre - blogs - whitepapers - thought leadership - infographics• The Inside Track• Events

• Comms re new branding • Intranet • Resource centre

DAISY HEALTHMARKETING SUPPORT

FOUNDATION TRU

STS (ENTERPRISE)

PRACTI

CES

(SM

E)

DAISY HEALTH

A collaborative approach to the launch of Daisy Health.

Page 3: Daisy Health

The brochure is designed to give an overview of our capabilities in the sector, together with our accreditations and customer testimonials. Interactive elements allow the user to down-load extra digital content via the‘Layar app’.

WHY DAISY HEALTH? THE BENEFITS SOLUTIONS TAILORED FOR YOU

A simple phone call is often the fi rst step a patient takes when accessing healthcare services via your practice. Effective and effi cient telephone and communication systems are therefore essential, supporting you in the daily challenge of managing the demand and fl ow of your patient community.

We all know the frustration of being greeted by an engaged tone. These frustrations can be further exacerbated if an individual is feeling unwell or anxious.

Working with Daisy Health allows you to avoid the situations that can lead to frustration and anger, as well as providing tangible benefi ts for your practice in the constantly evolving healthcare landscape.

Recognising the many communications challenges facing healthcare organisations, and having listened to those in General Practice, Daisy Health is devoted to providing fl exible and responsive telephony solutions to support and foster positive relations between your staff and your patients.

We understand the changing landscape in which you operate, including the need to manage increasing demand, and we remain dedicated in our efforts to provide tailored and cost effective solutions to meet your practice’s needs.

Protect your practice.

Maintain CQC compliance and ensure health professionals are protected through call recording.

As more practices adopt ways of managing patient expectations by undertaking calls directly with GPs and nurses, the need for a secure call recording facility has increased in importance. With the capability to record and attach call details to a patient record you can be assured that not only are you meeting CQC standards but that your staff are safe in the knowledge that a conversation is accurately captured and held securely in the context of a personal record facility.

Drive effi ciencies in resource management.

Call statistics help you understand patterns in patient behaviour.

Having the right staff available at the right time not only meets the needs of patients but reduces the potential for stress and overload within your practice. Being able to identify your busiest periods and monitor incoming and outgoing call statistics means that you can plan staff deployment effectively, improving both productivity and job satisfaction. The fl exibility of a Daisy Health solution also means that you can increase or decrease the number of handsets as and when needed.

Designed with the needs of General Practice in mind.

Phone systems and communication packages tailored for you.

• Smart messaging: manage patient expectations by maximising the benefi ts of the message service facility. Before your patient even speaks to one of your staff, a solution may be accessible to them, thereby removing the immediate need for personal contact.

• Business continuity: ensure your practice and staff are ready for any eventuality by utilising our disaster recovery/business continuity service, allowing your IT governance standards to be met and calls to be answered without staff presence.

When you are making changes in your practice, however small, you need confi dence in the partners you work with. Daisy is one of only a small number of companies working towards accreditation for the Public Services Network [PSN] and Government Crown Commercial Service as a preferred provider. These accreditations refl ect the stringent standards Daisy will meet as part of the requirements set by commercial and procurement services for Government and the UK public sector. This means that you can be assured Daisy is a trusted partner and that quality, delivery and cost are within acceptable parameters.

Daisy is approved to supply N3 connectivity, meaning we can offer a reliable and secure connection to the national broadband network for the NHS.

OUR ACCREDITATIONS MOUNTING PRESSURES?

Find out how we can help reduce them…

HealthDAISY

Professional, efficient, dedicated

OUR EXPERTISE

Recognising that no two surgeries are the same, at Daisy Health we pride ourselves on being able to offer a personal and tailored approach, working in partnership with you to best understand and defi ne the communication solutions that are right for your practice.

We achieve this via our team of expert consultants, who have more than 25 years’ experience within primary care, working alongside you to design a package not only for the challenges of today but also to accommodate changes you may face in the future.

Speak to one of our specialists today

01268 885 770

[email protected]

www.daisyhealthsolutions.com

We are committed to providing accessible healthcare solutions to all of our customers. From a simple telephone system to a fully integrated communications package, Daisy will work to help you reduce costs, while at the same time enhancing the patient-facing services you are delivering, all day, every day. We’ve listened to the healthcare community and no matter what size your practice is, or where you are in the UK, we are confi dent that we have the best solution to meet the needs of your patients and staff. Want to learn more about the products and solutions we can offer?

www.daisyhealthsolutions.com

Advanced telephony solutions

improving practice management

01268 885 770 [email protected] www.daisyhealthsolutions.com

Download the free Layar App onto your smartphone or

tablet. Whenever you see simply scan the image and

access extra digital content.

This booklet is interactive.

YOURSURGERY

FINANCIALPRESSURES

STAFFPRESSURES

DELIVERYPRESSURES

Scan for video

Scan for infograph

Patient-focused solutions

for general practice

Speak to one of our specialists today

01268 885 770

[email protected]

www.daisyhealthsolutions.com

Speak to one of our specialists today

01268 885 770

[email protected]

www.daisyhealthsolutions.com

HealthDAISY

Professional, efficient, dedicated

HealthDAISY

Professional, efficient, dedicated

ONE CUSTOMER SAID…

“Our practice decided to change phone

systems when the existing set-up could no

longer cope with the ever-increasing number

of phone calls. Patients were cut off and there

was no way to prioritise calls. Since moving

to Daisy Health, these problems have been

solved. From day one, everyone at Daisy

Health has always been professional and

helpful in their approach.”

Lee MacDonald, Managing Partner

You can view more case studies at:

www.daisyhealthsolutions.com

Dr Lightfoot & Partners, Church View Surgery, Collingham, Wetherby

v1 08.14

Our customers download the free Layar App.

Whenever they see the icon. They simply scan

the image to access extra digital content.

The brochure is interactive.

CLICK IMAGE TO VIEW

CLICK IMAGE TO VIEW

Daisy Health Brochure

Page 4: Daisy Health

A new health vertical area has been created on the Daisy website as well as a new URL that is now live www.daisyhealthsolutions.com.

Daisy Health Website

CLICK IMAGE TO VIEW

Page 5: Daisy Health

Daisy Health Video

Complementing traditional offline collateral, this video has been created to engage with the customer and bring Daisy Health to life.

CLICK IMAGE TO VIEW

Page 6: Daisy Health

• Call queuing • Call routing• FAQ messaging• Surgery specific messaging• Log/record/file inbound or outbound calls

Rising patient expectation

• No queuing• Less waiting• Instant answers

• Manage repeat prescriptions through Daisy Voice Connect product • Stop unnecessary prescriptions through authorisation checks on patient records• Undertake long term condition review (for example monitor at-risk patients)

Falling income as QOF points reduce

• Reduced cost of lines and calls• Cost effective text packages following removal of free NHS service (March 2015)

Surgery CCG service enhancement

• Patients can leave or hear a message• Patients can book appointments• Red flagging of ‘Enhanced Services’ patients, ensuring resolutions

Named GPs for 75+ patients

• Elderly patient red flagging• Nursing home red flagging

Increasing staff workloads

YOURSURGERY

FINANCIALPRESSURES

STAFFPRESSURES

Our system means you are able to view and respond quickly to patient needs avoiding trips to A&E and general admission.

Meeting commissioning and prescribing budgets

Reductions in hospital admissions

HealthDAISY

Professional, efficient, dedicated

DELIVERYPRESSURES

01268 885 770 www.daisyhealthsolutions.com [email protected]

Scan for video

Download the free Layar App onto your smartphone

or tablet. Whenever you see simply scan the

image and access extra digital content.

This document is interactive.

SUPPORTING YOUR SURGERY

TO VIEW BROCHURE.

SCAN ME.

Throughout the financial year there are a number of key deadlines for practices in England if they are to receive correct payments for Enhanced Services (ES) and immunisations. These are the important dates of which you need to be aware.

KEY DATES FOR PRACTICES IN 2014/15

2014 2015

Feb May

Monthly review of all patients on the at-risk register and of allunplanned admissions and re-admissions.

31 August:Monthly vaccination report via CQRS.

Monthly review of all patients on the at-risk register and of all unplanned admissions and re-admissions.

30 September:Monthly vaccination report via CQRS.

Monthly review of all patients on the at-risk register and of all unplanned admissions and re-admissions.

30 November: Practices should receive payment for Component2 payment of the unplanned admissions ES (57p per patient).

Monthly vaccination report via CQRS.

Monthly review of all patients on the at-risk register and of all unplanned admissions and re-admissions.

31 December:Monthly vaccination report via CQRS.

1 January:Check at-risk register for unplanned admissions ES and make sure it is 2% of the practice’s registered adult patients (aged 18 and over).

Monthly review of all patients on the at-risk register and of all unplanned admissions and re-admissions.

15 January: Deadline for submission of October-December quarterly monitoring form for the extendedhours ES.

Quarterly minor surgery and learning disabilities ES return.

31 January: Deadline for submission of October–December quarterly monitoring for unplanned admissions.

Monthly vaccination report via CQRS.

Jan

Monthly review of all patientson the at-risk register and of all unplanned admissions andre-admissions.

28 February 2015: Practices should receive paymentfor Component 3 of the unplanned admissions ES (29p per patient).

Monthly vaccination reportvia CQRS.

Monthly review of all patientson the at-risk register and ofall unplanned admissions and re-admissions.

31 March:Deadline for submission of the report for the patient participation ES.

Monthly vaccination reportvia CQRS.

MarNov

15 April: Deadline for submission of January-March quarterly monitoring form for the extended hours ES.

Quarterly minor surgery and learning disabilities ES return.

30 April: Deadline for submission of January-March quarterly monitoring for unplanned admissions.

Dementia ES end of year return (no specific date in guidance).

Alcohol ES end of year return (although practices can also submit monthly via CQRS if that is easier).

31 May: Practices should receive payment for Component 4 and Component 5 payment of the unplanned admissions ES (29p and 43p per patient respectively).

Speak to one of our specialists today

01268 885 770

[email protected]

www.daisyhealthsolutions.com

Aug Oct AprDecSept

Payment dates for unplanned admissions ES

Payment % of total funding Per registered patient Payable no later than

Component 1 45% £1.29 31 July 2014

Component 2 20% 57p 30 November 2014

Component 3 10% 29p 28 February 2015

Component 4 10% 29p 31 May 2015

Component 5 15% 43p 31 May 2015

HealthDAISY

Professional, efficient, dedicated

1 October: Check the at-risk register of patients for theunplanned admissions ES and make sureit is 2% of the practice’s registered adult patients (aged 18 and over).

Monthly review of all patients on the at-riskregister and of all unplanned admissions and re-admissions.

15 October:Deadline for submission of July-September quarterly monitoring form for the extended- hours ES.

Quarterly minor surgery and learning disabilities ES return.

30 October: Deadline for submission of July-Septemberquarterly monitoring for unplanned admissions ES.

Monthly vaccination report via CQRS.

Looking for a system thatincreases patient access, whilst ensuring you remain in control

of your practice’s appointments?

Scan the image or speak to a Daisy Health advisor on:

01268 885 770

Scan for website

Download the free Layar App onto your smartphone

or tablet. Whenever you see simply scan the

image and access extra digital content.This document is interactive.

This infograph has been produced as a sales aid for use during an initial prospect meeting.

Each area highlights the issues GP practices are currently facing and the solutions Daisy Health can provide. The reverse isa poster, designed for the customer to use as a ‘key date’ reference chart, also including an interactive element.

CLICK IMAGE TO VIEW

Daisy Health SME Infograph

Page 7: Daisy Health

A series of product sheets have been produced to give the customer further insight into the Daisy Health portfolio.

Maintain CQC compliance and ensure health professionals are protected through call recording. As more practices adopt ways of managing patient expectations by undertaking calls directly with GPs and nurses, the need for a secure call recording facility has increased in importance. With the capability to record and attach call details to a patient record you can be assured that not only are you meeting CQC standards but that your staff are safe in the knowledge that a conversation is accurately captured and held securely in the context of a personal record facility.

The full range of benefi ts include:

• capturing and receiving recordings for regulatory compliance• providing feedback for business improvement, ultimately improving patient satisfaction• a support mechanism when dealing with abusive patients

Why call recording?

What is it?

Call Recording

RecordX is an award-winning unifi ed call recording system that includes fi xed line, mobile and VoIP recording in a single solution.

This simple yet effective solution is easily implemented with a call recording card which stores up to 500GB of information, which translates to around 35,000 hours of calls. Once a card reaches the end of its life, it can be replaced with a new one and the old ones stored internally or archived off-site for as long as necessary. With implementation taking no longer than three hours, including staff training, you can rest assured that any disruption to business will be minimal.

• resolving disputes• training and monitoring of new and existing staff• establishing facts, who said what• demonstrating standards and procedure

As the name suggests, call recording allows an organisation to automatically record and save calls for future reference. Daisy, working with Oak, offers a cost effective solution for surgeries and medical practices enabling them to improve patient services and ensuring they remain compliant.

How does it work?

HealthDAISY

Professional, efficient, dedicated

Speak to one of our specialists today

01268 885 770

[email protected]

www.daisyhealthsolutions.com

v1 09.14

Sending out patient communications either to individual patients or groups can be a time-consuming and costly exercise.

Daisy Health, working with Voice Connect, offers Medical Messenger to help you reduce costs and save staff time.

Medical Messenger is self-installable software that allows appointment confi rmations and reminders to be sent automatically and bulk communications to be managed effi ciently. Medical Messenger will automatically fi nd the cheapest way to communicate with your patients through either email, text or, using VC SmartMail, a letter.

Using Medical Messenger will help you deliver effective communications to your patients, reduce pressure on staff and save money.

• Reduce communications costs• Save time on administrative resource and costs• Reduce DNA rates• Increase effi ciency

Patient Partner

Low cost patient communications

HealthDAISY

Professional, efficient, dedicated

Speak to one of our specialists today

01268 885 770

[email protected]

www.daisyhealthsolutions.com

v1 .09.14

What is Medical Messenger?

Why Medical Messenger?

Medical Messenger incorporates VC Smart Mail (postal solution), which is specifi cally designed to reduce costs and save staff time. VC Smart Mail is a fully secure online solution and operates as a pay-as-you-go service. To use VC Smart Mail, simply upload a letter as a word document or PDF, enter single addresses or upload your addresses via a CSV or Excel fi le, select your printing options, preview your mailing and send. No need for printing, no stuffi ng envelopes and no applying stamps!

What is VC Smart Mail?

• Improve service to patients• Support management of triage calls• Manage bulk communications at seasonal/key times

Telephone triage is now a common part of many practices’ morning routine and can reduce the pressure on appointments. The problem for many practices is that they still have to handle all the incoming calls in the fi rst hour of the morning.

Patient Partner is a system that allows your patients to book, cancel, check or change appointments at any time, night or day, using their telephone. The system is a PC/Server-based solution, which connects to your practice’s telephone system. It also integrates with your electronic appointment book, ensuring that it can operate in ‘real time’.

Patient Partner can still offer your patients the ability to book, check, change and cancel appointments 24/7. The bespoke nature of the solution means that the system can be set up to work with any practice, offering your services 24/7. Implementing the solution will:

• improve patient access• reduce phone congestion• reduce DNAs• reduce calls to OOH services• reduce A&E attendance • reduce the pressure on the practices staff in the morning

If you add Medical Messenger to the service, the system caneven text patients a confi rmation, explaining when to expecta call back with an exact time provided. Patient Partner manages calls received through the night,

takes the patients details, reasons for call and explains to them when the practice is likely to call back and requests they keep the phone free. This is done automatically on the practice’s main phone line while the reception is closed.In the morning, GPs or nursing staff have a pre-built list of all the patients that require triaging. Along with the list is the patient’s telephone number that they wish to be called back on and a short wav fi le that contains the reason for their call. The medical staff can prioritise the call backs based on the patient’s description, and using the Click2Dial feature, can simply click on the phone number to start the call-back.

• Patient telephone access 24/7/365• Captures patient’s telephone number• Advises patient of the time they can expect a call-back• Pre-built lists supplied for triaging• WAV fi les to allow pre triage to prioritise calls• Click 2 Dial instant call back• Bespoke setup for practice

Patient Partner

Supporting patient triaging

HealthDAISY

Professional, efficient, dedicated

Speak to one of our specialists today

01268 885 770

[email protected]

www.daisyhealthsolutions.com

v1.09.14

What is Patient Partner?

Managing patientcalls around the clock

How does it support triage?

A Repeat Prescription Module allows patients to request repeat prescriptions via an automated telephone system 24/7

Repeat prescriptions at the best of times can be a real hassle and an inconvenience for both staff and patients. Daisy Health, working with Voice Connect, gives patients the option to request repeat prescriptions using their telephone keypad. At the same time they can also book, check, change or even cancel appointments whilst on the phone.

Repeat Prescription is a system that allows your patients to re-order prescriptions through their telephone. When the patient calls, he/she simply selects the ‘repeat prescription’ option from the phone menu. Once the patient selects the ‘repeat prescriptions’ option, they will be required to enter their unique PIN number. The patient then hears a further menu and can submit their request.

The PIN system is used to make this solution as secure as possible. Once the patient subscribes to use the surgery’s repeat prescriptions module, they are provided with a unique PIN number. The PIN number can be changed by the patient after they have logged into the repeat prescription service.

Once the request for a repeat prescription has been submitted by the patient, a scheduled task for the timetabled doctor is created. As soon as the task has been actioned, a fl ag in the patient’s record will create an audit trail.

• Reduce the pressure on the practices staff in the morning• Reduce call waiting times • Improve patient access• Reduce phone congestion

Patient Partner

Repeat Prescription Module

HealthDAISY

Professional, efficient, dedicated

Speak to one of our specialists today

01268 885 770

[email protected]

www.daisyhealthsolutions.com

v1.09.14

How does it work?

The benefi ts

A simple phone call is often the fi rst step a patient takes when accessing healthcare services via your practice. Effective and effi cient telephone and communication systems are therefore essential, supporting you in the daily challenge of managing the demand and fl ow of your patient community, even when your reception is closed.

Daisy Health works with Voice Connect to deliver Patient Partner, a product specifi cally designed to solve day-to-day communication problems experienced in healthcare.

Patient Partner is a system that allows your patients to book, cancel, check or change appointments at any time, night or day, using their telephone. The system is a PC/Server-based solution, which connects to your practice’s telephone system. It also integrates with your electronic appointment book, ensuring that it can operate in ‘real time’.

Through the use of Patient Partner you increase patient access, whilst remaining in control of the system and allocation of appointments, even when your reception is closed.

• Ease the pain of early morning congestion • Manage, improve and ease telephone access• Promote and administer appointments for seasonal/ specifi c clinics

Patient Partner

Managing calls around the clock

HealthDAISY

Professional, efficient, dedicated

Speak to one of our specialists today

01268 885 770

[email protected]

www.daisyhealthsolutions.com

v1.0 .8.14

What is it? Why Patient Partner?

Daisy Health Product Sheets

Page 8: Daisy Health

A public relations campaign and a series of support activities to drive awareness through online and offline activity.

Press releases – Planned

Forward Features – content sent to…

Resource Centre

70% of Brits say it’s almost impossible to get a GP appointment

1 in 20 Brits head to A&E after failing to get a GP appointment

CLICK IMAGES TO VIEW

Daisy Health PR

Page 9: Daisy Health

Social media

C

simplifying business overheads

The Background CareTech is a principled service provider working to deliver high quality, personalised care and support with a strongly people-centric approach. It supports adults with complex needs and care for children and young people, offering carefully designed programmes in specialist centres, many of which have schools attached.

The Challenge Prior to contacting Daisy, CareTech had a number of analogue phone lines and ADSL internet connections installed throughout its offices and care home network. The customer had a large number of suppliers, including Daisy, which were spread across various business units that were brought into the group. As a result of this, the company experienced varying charge plans and contract terms across its suppliers.

CareTech wanted to reduce its number of current suppliers and unify its billing into one simple plan, whilst at the same time reducing costs. As well as unify its communications, the care home provider was also seeking a better customer helpdesk facility to allow its network of sites to offer an enhanced service.

The Solution In order to provide the customer with the best possible solution, Daisy completed an audit of the services being taken by CareTech; not just from Daisy, but all suppliers. From the audit, Daisy was able to present the customer with insight into its current situation and highlight a 30% cost saving that could be gained by switching to Daisy.

Daisy proposed an enhanced contact management solution with an action plan to implement ISDN lines and stronger ADSL products, all at a competitive price.

The Result By consolidating its telephone lines and internet with Daisy, the business now has the opportunity to benefit from the use of a VoIP solution coupled with video conferencing.

Wahid Cockar, Head of IT at CareTech said: “Following the installation of the solution, we received an enhanced, much more dedicated customer service and stronger account management.

“The new solution has allowed us to be much more efficient in our processes of ordering and installing, with better billing and account evaluation. And as a result we are enjoying marginal cost savings.

“We would be more than happy to consolidate further with Daisy; they are able to offer a wide range of products that we would definitely recommend to other businesses.”

Cost-effective telephony

working with daisyT 0845 450 4520 E [email protected] www.daisygroupplc.com

Daisy House, Lindred Rd. Business Park, Nelson, Lancashire, BB9 5SR

CareTech Case Study

CareCommunity Services

V1 - 04/13

working with daisyT 0845 450 4520 E [email protected] www.daisygroupplc.com

Daisy House, Lindred Rd. Business Park, Nelson, Lancashire, BB9 5SR

V1 - 08/14

supporting business change

The Background Care UK is a leading independent provider of health and social care services. The organisation works in partnership with NHS commissioners to deliver a range of healthcare services including general practice and walk-in centres, 10 treatment centres that specialise in elective surgery, offender health, out of hours and the NHS 111 service.

It also manages 113 care homes, provides 150,000 hours of homecare every week and supports people with mental health conditions and learning disabilities. For more than 30 years Care UK has been helping people to live happier, healthier and more independent lives.

Resilient data centres

The Challenge

Operating in a fast-paced environment and having grown annual revenue from £80m to £700m, it was crucial that Care UK worked with a partner that was able to support the planned growth and play a key role in supporting its IT provision, which is a particularly vital function of the organisation.

Care UK had a small selection of servers, all of which were managed in-house. The main objective was to move from a small communications room and find a stable, resilient and fully managed solution which could be accommodated away from the business in a data centre.

Due to considerable growth, Care UK also required a more robust and secure solution with the added support coming from a reliable business partner. On becoming a Daisy

customer, Care UK’s main priority was to ensure business continuity and to avoid any potential disruption to business when Daisy acquired its previous IT provider. Daisy ensured this transition was successful and provided the reassurance Care UK needed.

In addition, Care UK’s IT team wanted to retain control over a small selection of servers and so required a flexible solution that allowed them to focus on its business and wider organisational operations, while Daisy took active control of key parts of the Care UK infrastructure.

The Solution Care UK has grown and in turn its estate has expanded within the growing provision of the service Daisy now offers. Whereas previously the services were only for the back-office systems, the majority of Care UK’s line of business applications are now fully managed with Daisy - with application support provision in place with providers AHC, Unit 4, System C and IMS.

To cater for Care UK’s requirements, Daisy provides resilient data centres that offer disaster recovery capabilities, in addition to the redesign of the application stack and presentation layer responsible for running the daily applications of Care UK. Daisy also provides Care UK with a fully managed service for all its business divisions, including end user and technical service desks, account management, design authority and hosting and management of the infrastructure in a dual site 250 server estate.

Care UK Case Study

Daisy Health Case Studies

Page 10: Daisy Health

‘Hive up’ support: Letterhead, Order Forms, Signage, Email Addresses

Stationery, signage and order forms have been created to complete the ‘Hive up’ from Surgery Line to Daisy Health.

HealthDAISY

Professional, efficient, dedicated

Daisy Health14 Capricorn Centre

Cranes Farm RoadBasildon, Essex

SS14 3JJ

Tel: 08009 883 333Email: [email protected]

www.daisyhealthsolutions.com

With compliments

HealthDAISY

Professional, efficient, dedicated

Daisy Health14 Capricorn Centre

Cranes Farm RoadBasildon

EssexSS14 3JJ

T: 01268 885770F: 01268 461540

E: [email protected]

Daisy Health is a trading name of Daisy Communications Ltd Registered Office: Daisy House, Lindred Road Business Park, Nelson, Lancashire, BB9 5SR. Company Registration No: 04145329 VAT No: 722 4713 55Registered in England and Wales

HealthDAISY

Professional, efficient, dedicated

T:M:F:E:

Daisy Health,14 Capricorn Centre, Cranes Farm Road, Basildon, Essex, SS14 3JJ

Page 11: Daisy Health

Daisy Health Office Signage

Tray sign 2960mm x 790mm

External

Daisy Health Office Signage

Clear Perspex signs 515 x 515mm x 3

Internal

Page 12: Daisy Health

Our next steps…

From our experience and key learnings from work with GP surgeries, we are now exploring further opportunities in the care homes’ marketplace and developing an approach to quickly deploy a test-campaign into this vertical.

We will also be working to develop collateral and support for the enterprise end of the market in Q3.

HealthDAISY

Professional, efficient, dedicated