dalgleish, jim - 20150818 - hilton certificates

Hilton Garden Inn®

Certificate of Recognition

Presented to:

Jim Dalgleish

Who has successfully completed all of the requirements for certification in the

Hilton Garden Inn University General Manager Program

August 26-29, 2013

sik, Ce17/11-----

Dona Clark Sr. Regional Manager, Learning

Has successfully completed OnQ Property Management Training

CL TUT 5.11 AGM

This certificate MUST be kept in your file for Quality Assurance Inspections.

• What our Promise is • That every team member can offer the Promise when needed

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THE 'HILTON GARDEN INN

After completing the Promise training, I understand:

• Why we need a Promise • How to resolve problems using HEART

ier_s‘ , promise to do whatever it takes to ensure

guests are satisfied. If they are not satisfied, I am empowered to offer the Hilton Garden Inn Promise.

Supervisor's Signature Date Date earn ember's Signature

WALDORF ASTORIA'

Hilton EMBASSY

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HOTELS E. ILISORT,

Hilton Grand Vacations

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Hilton Worldwide U -flyers ty

This is to recognize that

Jim Daigleish Has successfully completed

L2R MeetingBroker Property Administrator SUE

Completed on Nov 12, 2013

WORLDWIDE

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HILTON WORLDWIDE

Jim Dalgleish

CLTNH General Manager

has successfully complezeci all the requirements for the ceiTificarion in

OnQ Sales & Events Management Overview 1.2 - Curriculum

and is hereby presented this certificate of recognition

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Page 1 of 1

• HILTON WORLDWIDE

Jim Dalgleish


has successfully completed all the requirements for the certification in

HGI Ultimate Service Improvement (USI) - Online Course

and is hereby presented:his certificate of recognition

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Presented to

Edward Dalgleish who has successfully completed all of the requirements

for certification in the

Hilton Garden Inn WM MyWay


Dar Yasseri, Director, CRM Operations

I

Intp://lms.hilton.com/certificate.asp?UserRegID=14121

05/18/2007

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Hilton Worldwide University

Certificate of Completion

This certifies that

Jim Dalgleish Has successfully completed

eCheck-in Course General

Completed on 5/9/2014 04:23 PM Eastern Standard Time

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HOIRS‘ 1.04TS ASTON Imo_

CON RAD C011.0nY CURIO 110M1 • Of All11,1 DOUBLETREE

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1-10MEWOOD ,SUITES HOME Hilton

Grand Vacations HILTON HHONORS

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Hilton Worldwide


This certifies that


eCheck-in Course Front Office Managers

Completed on 5/9/2014 04:49 PM Eastern Standard Time

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HHONORS Hilton WALDORF

HOTEISE.PfSORTS ASTORIA'

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Page 1 of 1

HILTON WORLDWIDE

Jim Dalgleish



Hilton HHonors 101: Front Desk & Management - Online Course


1,1-1-nc•//11-ne biltnn rnm/HI IPON0/11serCertificate.asnx?CourseReald=6855 017

6/71 /,(11

of 1

HILTON WORLDWIDE

Jim Dalgleish


has successfully completed all the requirements for the cenification in

CRM Day in the Life - Online Course

spa' is hereby presented this cenificate of recognition

CO CONRAD Hilton 4!) 11/ Virrden Inn

I oakliv.00D SUMS H 1 MumOME

...... Grand Vacations

https://lms.hilton.com/HUPONQ/UserCertificate.aspx?CourseRegld=6780028 6/21/2013

Hilton Page 1 of 1

Hilton HHonors® • .•••

Poi Its Mil* ese

Presented to



HHonors - Hilton Garden Inn - Offer Options

Wizard Training


Kieran Donahue, HHonors Brand and Hotel Marketing

http://1ms.hilton.coin/certificate.asp?UserReg1D-14813 05/18/2007

Hilton Page 1 of 1

Presented to



ALTOVERVIEW


http://lms.hilton.cornIcertificate.asp7LiserRegID =47084 05/21/2007

Hilton Page 1 of 1

Presented to



Hilton Garden Inn University E Learning


http://lnis.hilton.com/certificate.asp?UserRegID-14814 05/18/2007

Hilton

Page 1 of 1

Presented to

Edward Dalgleish who has successfully completed all of the requirements for

certification in the

HHonors - Hilton Garden Inn - Offer Options Wizard Training


Kieran Donahue, HHonors Brand and Hotel Marketing

http://lms.hilton.comicertificate.asp ?UserRegID=14813 10/21/2006

Hilton Page 1 of 1

T •+A

Hilton HHonors® • • • • •

III d ri 0 •

Porn` ts 476,z_ e sa

Presented to



I HHonors Manager

Training - Online Course


Steve Provance, Dennetta Assistant Harris, Director

Director Hilton Hilton El-Honors Hotel HHonors Hotel

. Operations Operations

http://lms.hilton.corn/certificate.asp?UserRegID-17831 05/18/2007

Byron Strain -10211,2004pf.wer Service

e'rt1-01Servicas dew"-,

iONSIWOOD ,a3 SU I I tS


Laurel 13e6ker Project -Manager

06-Jul-013

Distribution Services

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Pi11,F ,

.61002F AS:U Jl

Page 1 of 1

HILTON WORLDWIDE

Jim Dalgleish



Travel Agency Commission Process - Online Course


httns.//lms.hilton.com/HUPONO/U serCertificate.asnx?CourseRegld=6924874 7/6/2013

Hilton Page 1 of 1

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Presented to



OnQ Rate & Inventory Basic Skills and

Reports for Hilton, GI and Americas

Only


http://lms.hilton.cornicertificate.asp ?UserRegID=17666 05/18/2007

Hilton

Page 1 of I

(04-1)

Presented to



OnQ Rate & Inventory Mgt for o n HGI

and H. ton Americas

Only


http://lms.hilton.com/certificate.asp?UserRegID=46696

05/18/2007

Presented to



OnQ Rate & Inventory Room Types for Hilton, HGI and Americas Only


Hilton Page 1 of 1

http://lms.hilton.com/certificate.asp?UserReglD=46700 05/21/2007

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410 jrtffit .PTRFV 1, 01 A

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CONRAD 1St nancn tun

Global Talent Management= OS-Jul-2013

Learning

Page 1 of 1

HILTON WORLDWIDE

Jim Dalgleish



OnQ Revenue Management (Hotels with OnQ FM) - Online Course


1-IttrIc • //lmc hiltnn nnm/1-1I1PONO/ITsereertificate.a snx?ColirseR egId=692501R

7/6/2013

Jim Daigleish

CLTUT Assistant General

Manager

has successfully completed all the requirements for certification in

OnQ Revenue Management Express Training for Hampton - Online Course

and is hereby presented this certificate of recognition.

23-Jul-2009

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Th eHi iton Farn ily

be hospitable . • i■ • ■ •• • •• ■

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https://tms.hiltort.com/UserCertificate.aspx?CourseRegtd=1078472

haps://lms.hilton.com/UserCertiftcate.aspx?Courseitegld-107847207/23/2009 7:01:25 PM

Hilton Page 1 of 1

Hi I ton Hilton. Revelmi, Maliagememt

Presented to

Edward Dalgleish for successful completion and certification in the

Revenue Management TRAIL (Mon Garden

Inn Hotels)

Chris LaRose Senior Director Revenue Management Training

http://lms.hilton.comicertificate.asp ?UserRegID=48397 05/29/2007

C ON RAD Hilton 14) Di:: 1St PTIZEF

=CD Inn i0MaV.001) HOME

4411# —• - Grand Vacations vALLICAr ASIORir

Page 1 of 1

HILTON WORLDWIDE

Jim Dalgleish



OnQ Sales & Events 102 - Property Administrator 1.2 - Curriculum


https://lms.hilton.com/HUPONQThserCertificate.aspx?CurRegld=300860 7/6/2013

Hilton Page 1 of 1

(-(#)

Presented to



On Sales - Meeting Inventory Online

Course


Patty Franz Manager, Distance Learning

http://lins.hilton.com/certificate.asp?UserRegID=14815 05/21/2007

Hilton Worldwide we sV



Introduction and Concepts - Standard


H I LTON WORLDWIDE

WALDORF ASTORIA'

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Hilton Worldwide Un vers ty



Monitoring GRO - Standard


HILTON WORLDWIDE

Hilton Worldwide Unwers



GRO Forecast and Controls - Standard


HILTON WORLDWIDE

\VC WALDORF ASTORIA'

nme BARSO.

C ON RAD Hilton

HIllon Garden Cnn

HOMEWOOD SUITES -vat 1-10.1vIN Hilton

Grand Vacations DOUBLETREE EMBASSY

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HGI Front Desk Revenue Generation

Completed on Aug 19, 2014

HILTON WORLDWIDE

WALDORF ASTORIx

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Garden HOMEWOOD SUITES Hilton

Grand Vacations 111_1111 I • , itr DOuBLETREE ens If A 'A S

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Hilton Worldwide n va- FS ty


This certifies that


ADA Service Animals - REFRESHER

Completed on 4/2/2015 11:56 AM Eastern Standard Time

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CURK) MS A...Tiara By Ha.' DOUBLETREE EMBASSY

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H ilton Grand Vacations

Hilton WALDORF HOTELS &MOMS

ASTORIA' SCAFELMOIE

Hilton Worldwide Unkters ty


This certifies that


ADA Effective Communication - REFRESHER


®1 Hilton WALDORF

HOTELS 6 RESORTS ASTORIA'

MONSLLASLOSA

CONRAD SOMA A ASSORTS -

CORTI/ CUR 110 4#3° A Clat.CTIM DOUBLETREE EMBASSY

SUITES.

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Garden HOMEWOOD SUITES

Grand Vacations Hilton

Milton GNO

EMBASSY-

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Grand Vacations Hilton WALDORF

HOTELS RFSOPTS ASTORIA 1101FMKSOIli

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Hilton Worldwide n vers'it


This certifies that


ADA Role of the On-Site ADA Contact Person - REFRESHER


Hilton Worldwide Un vers t


This certifies that


ADA Reasonable Modification of Policies and Procedures -

REFRESHER


Hilton HOTELS E. RESORTS

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ASTORIA' .01.1..0911

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F:111.00 7:1sp Hilton

Grand Vacations

Hilton Worldwide Un versrty


This certifies that

Jim Dalgleish

Has successfully completed

ADA Proper Assignment - REFRESHER


CORTI/T. tiV 14 I LTOm

CURIO 44)

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HOMEWOOD scares HOME

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IG'arilmjen EMBASSY

SUITE S'

HOMEWOOD 10BenT Hilton WALDORF

MOMS & RESORTS ASTORIA

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-11-1.(a2 DOUBLETREE .....


This certifies that

Jim Dalgleish

Has successfully completed

ADA Provision and Use of Removable In-Tub Seats - REFRESHER


Inlion Garden

Hilton HOTELS E RESORTS

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#11/0OUBLETREE B112184%551'

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HOMEWOOD

-vat SUITES WALDORF ASTORIA

SINFLSSASSOSTS

CONRAD HOTELS MOM'

Hilton Worldwide n v rs ty


This certifies that


ADA Maintenance of Accessible Features - REFRESHER


!D MEN H irton

Grand Vacations

Hilton Worldwide Lirn ers ty


This certifies that


ADA Emergency Procedures - REFRESHER


Hilton WALDORF CONRAD Ca ROptr CUiti() HOTELS 6 RESORT,

ASTORIA' .coLLecTlon ay .roaw

HOTELS 6 RESORTS WEI" PROM

ZO 'Garden Inn

YfairiPtoru Fzeq,(7E3 HOME Hilton

Grand Vacations DOUBLETREE EMBASSY

Hilton Worldwide Un verst


This certifies that


ADA Communication Equipment for the Hearing Impaired -

REFRESHER


Hilton WALDORF

HOTELS E. RESORTS AST

RO

ORIA MS • ROM s

CON RAD CCIROM. CUR ROWS RESORTS- eY HILTON COU.S.ION OILTON-

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HOMEWOOD 51_!1:E Hilton Grand Vacations

Hilton WALORIDORF

ASTA' HOTELS & RESORTS

CONRAD 110TLLS ILESLI0.75 .

11171ELTARESOIIIS

Hilton Worldwide Unk/ersrty


This certifies that


ADA Provision and Use of Roll-In Showers with Fold-Down Seats -

REFRESHER


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SUITES'

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HOMEWOOD SUITES HOME Hilton

Vacations

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nformati n Security and Privacy Training fir Hiit n oridwid e ®

F 1110

NC -DS- rsi n

Completed on Feb 5, 2015

LTO WORLDWIDE

two DOUI3LETREE

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Hilton Garden g(amptcaj

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Grand Vacations

CONRAD HOTEL S a HEMET,

HOMEWOOD SUITES 0®M ~ WALDORF

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est Practic-is for Safeguarding Computing Environments Completed on Feb 9, 2015

HILTON WORLDWIDE

dalgleish, jim - 20150818 - hilton certificates

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