Dallas County District ClerkDallas County District ClerkGary FitzsimmonsGary Fitzsimmons

2008 Accomplishments2008 Accomplishments

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2009 Goals2009 Goals

Commissioners CourtCommissioners Court, December 16, 2008, December 16, 2008

District Clerk – 2008 AccomplishmentsDistrict Clerk – 2008 Accomplishments

Vision : Increasing E-business – ImagingVision : Increasing E-business – Imaging

Commenced conversion from centralized back office Commenced conversion from centralized back office imaging to point of reception systemimaging to point of reception system

Implemented countertop imaging at the Family File DeskImplemented countertop imaging at the Family File Desk

Reached 6 millionth document imaged milestoneReached 6 millionth document imaged milestone

Fully converted Probable Cause Affidavit processing to Fully converted Probable Cause Affidavit processing to imaged e-processingimaged e-processing

District Clerk – 2008 AccomplishmentsDistrict Clerk – 2008 Accomplishments

Vision : Increasing E-business CapacityVision : Increasing E-business Capacity

Created Bulk Data Subscription serviceCreated Bulk Data Subscription serviceProvided new forms and instructions via websiteProvided new forms and instructions via websiteMigrated fax to email based service for government Migrated fax to email based service for government agencies requesting criminal recordsagencies requesting criminal recordsImproved back office processing of transactions with Improved back office processing of transactions with County Auditor and Treasurer through use of scanners County Auditor and Treasurer through use of scanners and emailand emailDiscontinued use of certified mail in expunction Discontinued use of certified mail in expunction processing to participating entitiesprocessing to participating entitiesBegan email collection program for attorney process Began email collection program for attorney process noticesnotices

District Clerk – 2008 AccomplishmentsDistrict Clerk – 2008 Accomplishments

Vision : Use Innovation to Improve collection of County Vision : Use Innovation to Improve collection of County fines and feesfines and fees

Hired collections agent to recover $56 million in delinquent Hired collections agent to recover $56 million in delinquent debtsdebtsInstalled IPLOW collections software for Juvenile Installed IPLOW collections software for Juvenile CollectionsCollectionsOverhauled delinquent juvenile account collections in Overhauled delinquent juvenile account collections in summer of 2008 by increasing revenues 13%summer of 2008 by increasing revenues 13%Working with judiciary to increase county revenue from Working with judiciary to increase county revenue from interpleader accountsinterpleader accountsTook a leading role with Treasurer and Auditor in Took a leading role with Treasurer and Auditor in developing appropriate credit card swipe systemdeveloping appropriate credit card swipe system

District Clerk – 2008 AccomplishmentsDistrict Clerk – 2008 Accomplishments

Vision : Provide Mission Critical Programs and Services to the Vision : Provide Mission Critical Programs and Services to the PublicPublic

Implemented civil/family records disposal process based on TSL Implemented civil/family records disposal process based on TSL retention scheduleretention schedule2001 eligible case file destruction completed, 2002 file 2001 eligible case file destruction completed, 2002 file destruction underwaydestruction underwayProduced Best Practices plan for the protection of sensitive Produced Best Practices plan for the protection of sensitive electronic informationelectronic informationWorked with District Attorney to image criminal evidence Worked with District Attorney to image criminal evidence documents and dispose of paper recordsdocuments and dispose of paper recordsSecured additional exhibit space, commenced disposing of Secured additional exhibit space, commenced disposing of eligible civil exhibitseligible civil exhibitsContracted with TexPool providing additional investment fund for Contracted with TexPool providing additional investment fund for large Registry accounts requiring liquiditylarge Registry accounts requiring liquidity

District Clerk – 2008 AccomplishmentsDistrict Clerk – 2008 Accomplishments

Vision : Adopt Customer Friendly Rules and Vision : Adopt Customer Friendly Rules and ProceduresProcedures

Partnered with County Clerk to overhaul and improve Partnered with County Clerk to overhaul and improve signage and flow at the civil file desksignage and flow at the civil file deskReconfigured public access terminals to include OdysseyReconfigured public access terminals to include OdysseyOverhauled forms and instructions in the Registry Overhauled forms and instructions in the Registry department and produced educational materials for legal department and produced educational materials for legal communitycommunityGreatly reduced customer wait time for family records by Greatly reduced customer wait time for family records by providing on site access to imaged documentsproviding on site access to imaged documents

District Clerk – 2009 GoalsDistrict Clerk – 2009 Goals

Vision : Increasing E-business - Imaging Vision : Increasing E-business - Imaging

Complete paper-less system in the 302Complete paper-less system in the 302ndnd Family District Court Family District Court

Roll-out paper-less system to all family courtsRoll-out paper-less system to all family courts

Begin work with family court judiciary on planning for e-courts Begin work with family court judiciary on planning for e-courts and pro se litigantsand pro se litigants

Roll out the 101Roll out the 101stst Civil District Court/Texas Online pilot project Civil District Court/Texas Online pilot project Texas to all civil courtsTexas to all civil courts

Host 2 E-Filing CLE’s for legal community in 2009Host 2 E-Filing CLE’s for legal community in 2009

Begin imaging of all civil minutesBegin imaging of all civil minutes

Begin work with stakeholders to migrate A.G. and Linebarger Begin work with stakeholders to migrate A.G. and Linebarger tax filings to e-documentstax filings to e-documents

District Clerk – 2009 GoalsDistrict Clerk – 2009 Goals

Vision : Increasing E-businessVision : Increasing E-business

Replace fax-records service with email based systemReplace fax-records service with email based system

Begin work with stakeholders to migrate tax entity filings Begin work with stakeholders to migrate tax entity filings to Texas Onlineto Texas Online

Create email based interface with the Texas Department Create email based interface with the Texas Department of Correctionsof Corrections

Work with I.T. Services to improve media access to Work with I.T. Services to improve media access to Probable Cause AffidavitsProbable Cause Affidavits

Create Courthouse News ServiceCreate Courthouse News Service

District Clerk – 2009 GoalsDistrict Clerk – 2009 Goals

Vision : Use Innovation to Improve collection of County Vision : Use Innovation to Improve collection of County fines and feesfines and fees

Install check scanners for funds verification with cashiersInstall check scanners for funds verification with cashiersImplement credit card acceptance in every areaImplement credit card acceptance in every areaOSI up and running in all three collection areas OSI up and running in all three collection areas (Criminal, Juvenile, Civil/Family)(Criminal, Juvenile, Civil/Family)Implement Interactive Voice Response system Implement Interactive Voice Response system throughout officethroughout officeCredit card acceptance at civil file desk, Passport and Credit card acceptance at civil file desk, Passport and Juvenile officesJuvenile officesMigrate AR data to I.T. Services supported systemMigrate AR data to I.T. Services supported systemAdd a new collections agent to Civil/Family collectionsAdd a new collections agent to Civil/Family collections

District Clerk – 2009 GoalsDistrict Clerk – 2009 Goals

Vision : Provide Mission Critical Programs and Services Vision : Provide Mission Critical Programs and Services to the Publicto the Public

Continue to analyze new opportunities for expanding passport Continue to analyze new opportunities for expanding passport services through service hours and new locationservices through service hours and new locationMandate email based interface for all agencies involved in Mandate email based interface for all agencies involved in expunctions and non-disclosure ordersexpunctions and non-disclosure ordersComplete 2002 case file destruction, begin 2003 filesComplete 2002 case file destruction, begin 2003 filesEnhance off-site access to imaged documents to judiciary and Enhance off-site access to imaged documents to judiciary and news medianews mediaReplace fax filing with email based system targeted to solo Replace fax filing with email based system targeted to solo practioners and the smallest firmspractioners and the smallest firmsEncourage greater use of Texas Online and begin discussion on Encourage greater use of Texas Online and begin discussion on e-filing mandate with judiciarye-filing mandate with judiciary

District Clerk – 2009 GoalsDistrict Clerk – 2009 Goals

Vision : Provide Mission Critical Programs and Vision : Provide Mission Critical Programs and Services to the PublicServices to the Public

Complete Strategic Planning process and implement new Complete Strategic Planning process and implement new quality assurance programquality assurance programExpand web-based customer service questionnaires to all Expand web-based customer service questionnaires to all departmentsdepartments2009 Slogan “Achieving Excellence in Operations”2009 Slogan “Achieving Excellence in Operations”

District Clerk – 2009 GoalsDistrict Clerk – 2009 Goals

2009 Special Recognition2009 Special Recognition

Hon. Tena CallahanJudge, 302nd Family District Court

Judge Callahan has taken the lead in moving the family courts to a paper-less digital platform. She has not only embraced the digital courts concept, but actively and enthusiastically promotes it.

District Clerk – 2009 GoalsDistrict Clerk – 2009 Goals

2009 Special Recognition2009 Special Recognition

Hon. Marty LowyJudge, 101st Civil District Court

Judge Lowy is recognized for his enthusiastic embrace of new technology and bringing his court into the 21st Century. Judge Lowy’s court is the pilot for the Texas Online e-solution for the civil courts.