damian roland and "going for the no!" february 16, 2016
TRANSCRIPT
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Dr. Damian RolandConsultant and Honorary Senior Lecturer
Paediatric Emergency MedicineLeicester Hospitals
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Probably… …the largest simultaneous improvement
initiative in the history of healthcare
@HelenBevan #Quality2014 #f1
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www.changeday.nhs.ukNHS Change Day is supported and coordinated by NHS Improving Quality.
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@HelenBevan@HelenBevan #APACForum
Our shared purpose: To create a mass movement of grass roots NHS staff and people who work with and use the NHS to pledge a simple act that can contribute to better patient care
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Change
starts with me..
Maker
...I want to make a difference
Anyone can pledge – It’s personal to you!
Change Starter
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Pledge what is important to you
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www.changeday.nhs.ukNHS Change Day is supported and coordinated by NHS Improving Quality.
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www.changeday.nhs.ukNHS Change Day is supported and coordinated by NHS Improving Quality.
I have not failed...
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www.changeday.nhs.ukNHS Change Day is supported and coordinated by NHS Improving Quality.
Tell a personal story
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www.changeday.nhs.ukNHS Change Day is supported and coordinated by NHS Improving Quality.
Be authentic
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www.changeday.nhs.ukNHS Change Day is supported and coordinated by NHS Improving Quality.
Practice what you preach…
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www.changeday.nhs.ukNHS Change Day is supported and coordinated by NHS Improving Quality.
Support early adopters…
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www.changeday.nhs.ukNHS Change Day is supported and coordinated by NHS Improving Quality.
Recognise a different type of radical…
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#NHSChangeDay @NHSChangeDay /NHSChangeDay
Volunteers
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www.changeday.nhs.ukNHS Change Day is supported and coordinated by NHS Improving Quality.
NHS CHANGE DAY
Do something better together
Word Cloud
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ENGAGEMENTCOMMITMENT ENERGY
Global Change Day
Change Day continues to spread and inspire
across the world…
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@HelenBevan
Thank you!
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@HelenBevan
Five enabling themes
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www.changeday.nhs.ukNHS Change Day is supported and coordinated by NHS Improving Quality.
VISION VS
VALUES
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We did something better together….
#nhschangeday Pledge your support at www.changemodel.nhs.uk/changeday
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www.changeday.nhs.ukNHS Change Day is supported and coordinated by NHS Improving Quality.
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@HelenBevan
Research from the sales industry:How many NOs should we be seeking to get?
• 2% of sales are made on the first contact• 3% of sales are made on the second contact• 5% of sales are made on the third contact• 10% of sales are made on the fourth contact• 80% of sales are made on the fifth to twelfth contact
Source: http://www.slideshare.net/bryandaly/go-for-no
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C http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
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@HelenBevan Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
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Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
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Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
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Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
Make it a personal PERFORMANCE target.
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Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
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Change Day Celebration! April 4, 2016
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Make a #FamilyPresencePledge!
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Pledge cards (big and small)Social CardsPinsTissuesLanyardsPosters (big and small)
E-mail us: [email protected]
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