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Danfoss - Aftermarket Workflow and Process Creation and Implementation Team:504 1

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Page 1: Danfoss - Aftermarket Workflow and Process Creation and

Danfoss - Aftermarket Workflow and Process

Creation and Implementation

Team:504

1

Page 2: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Team Introductions

2

Kyle Youmans

David BishopManufacturing Engineer

Kyle Youmans Control Engineer

Julian VillamilTest Engineer

Alex WilsonProcess Engineer

Page 3: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Sponsor and Advisor

3

Kyle Youmans

Engineering MentorShayne McConomy, Ph.D

Professor

Project AdvisorYousuf Ali, Ph.D.

Professor

Engineering MentorStephen Seymore

Operations Engineer Director

Page 4: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Project Overview Following the ā€œMcConomyā€ Method

Project Scope

What the project is about?

ā— Project description

ā— Project background

Customer Needs

Gathering customer data:

ā— Tour of

manufacturing facility

ā— Interviewed

Operations Engineer

at Danfoss

Functional Decomposition

Breaking down the

functions our system must

complete

ā— Flow chart

4

Kyle Youmans

Page 5: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Project Scope

Kyle Youmans

5

Page 6: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Problems caused by the old Aftermarket Repair Process

šŸ“Œ Customers are not willing to pay the

quota and they leave compressor in

the warehouse.

šŸ“Œ Losing valuable warehouse space for

pointless storage.

šŸ“Œ Danfoss plans to eliminate this

problem with the flat-rate exchange

program.

6

Kyle Youmans

Page 7: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Future Aftermarket Repair Programs

7

Kyle Youmans

Page 8: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

šŸ“Œ By adding the ā€œwarranty repairā€ and the ā€œfixed price repair and update programā€

šŸ“Œ Created a need for a system that can diligently manage the hardware of

compressors going to and from the field.

8

Project Background

Kyle Youmans

Page 9: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Project Description

ā€œA system that coordinates existing record

keeping subsystems to organize aftermarket

production, preventing aftermarket parts from

entering into new production. The system is

automated and more effective than older

subsystems.ā€

-Organize -Logistical Solution

Our System

-SAP: Material Resource Programs -Cool inspector (database)

Subsystems

-Warranty-Exchange

Aftermarket

9

Kyle Youmans

Page 10: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Receive Compressor Inspection Planning Pack & ShipProduction

Whatā€™s the Process?Where we come in

10

Kyle Youmans

Page 11: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Customer Needs

Alex Wilson

11

Page 12: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Interview with Stephen Seymore

12

Page 13: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Interpreted Needs

13

Alex Wilson

1

OrganizationThe system needs to catalog and

store data in an organized way.

3

QualityAftermarket compressors are

shipped back to their customers at

the same level of performance or

higher based on the bill of materials

generated by the system

5

AdaptabilitySystem is easily updated as

software changes and input

information changes

2Automation

The system is more robust

than the current process

with fewer human errors due

to an automated design.4

User ExperienceSystem is capable of providing

its outputs in a format that is

accessible and easily understood

by a common audience.

Page 14: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Interpreted Needs

14

Alex Wilson

1

OrganizationThe system needs to catalog and

store data in an organized way.

Page 15: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Interpreted Needs

15

Alex Wilson

2Automation

The system is more robust

than the current process

with fewer human errors due

to an automated design.

Page 16: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Interpreted Needs

16

Alex Wilson

3

QualityAftermarket compressors are

shipped back to their customers at

the same level of performance or

higher based on the bill of materials

generated by the system

Page 17: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Interpreted Needs

17

Alex Wilson

4User ExperienceSystem is capable of providing

inputs and outputs in a format

that is accessible and easily

understood by a common

audience.

Page 18: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Interpreted Needs

18

Alex Wilson

5

AdaptabilitySystem is easily updated as

software changes and input

information changes

Page 19: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Functional Decomposition

19

Alex Wilson

Page 20: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

20

Functional Flow Chart

Alex Wilson

Page 21: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

21

Functional Flow Chart

šŸ“Œ The system needs toā€¦ā—‹ Retrieve part data from...

ā–  compressor failure reportsā–  list of mandatory replacementsā–  list of obsolete partsā–  list of conforming parts

ā—‹ Gather process information fromā–  compressor as it moves through

aftermarket repair process

Alex Wilson

Page 22: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

22

Functional Flow Chart

šŸ“Œ The system needs toā€¦ā—‹ Pre-process

ā–  Converting files to correct formatā–  Formatting data in a way that can be

understood by a computer

ā—‹ Follow algorithmā–  Read in retrieved dataā–  Interpret data

Alex Wilson

Page 23: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

23

Functional Flow Chart

šŸ“Œ The system needs toā€¦ā—‹ Store Data

ā–  Cataloging each of the compressor components by its part part number

ā–  Organizing each step of the aftermarket repair process

ā–  Form a database

Alex Wilson

Page 24: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

24

Functional Flow Chart

šŸ“Œ The system needs toā€¦ā—‹ Output Data

ā–  Displaying relevant data to the userā–  Concise and easy to read format

Alex Wilson

Page 25: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Virtual Design

Review 1

Concept Generation

and Selection

Targets and

Metrics

Virtual Design

Review 2

Future Timeline

25

Alex Wilson

You are

here

Page 26: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Tour of Danfoss

26

Page 27: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Tour of Danfoss

27

Page 28: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Tour of Danfoss

28

Page 29: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Tour of Danfoss

29

Page 30: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Reference

30

[1] Seymore, Stephen. (2020). Aftermarket Services Danfoss TurbocorĀ® Compressors. [PowerPoint slides]. Retrieved from https://3.basecamp.com/3939307/buckets/18515621/uploads/3119943154

[2] McConomy, Shayne. (2020). Aftermarket Workflow Project 2020. [Word document]. Retrieved from https://3.basecamp.com/3939307/buckets/18515621/uploads/3078752695

[3] Bishop et al. (2020). SD T504 201023 Functional Decomposition. [Word document]. Retrieved from https://famu-fsu-eng.instructure.com/courses/4476/assignments/18861/submissions/102840000000061346

[4] Seymore, Stephen. (2020). Special Compressor Process. Danfoss TurbocorĀ®. [PDF file]. Retrieved from https://3.basecamp.com/3939307/buckets/18515621/uploads/3119943196

Page 31: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Questions?

31

Page 32: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Backup Slides

32

Page 33: Danfoss - Aftermarket Workflow and Process Creation and

Department of Mechanical

Engineering

Cross Reference Table

33