DANIEL HUDSON 35W339 Lambert Ave.

Saint Charles, IL 60174

312-909-6467 dhudson79@gmail.com

HVAC OPERATIONS AND BUSINESS DEVELOPMENT LEADER

Team Leadership and HVAC Operations Consultation specialist with proven strengths in

Project Management, Relationship Building, Purchasing, HVAC Technical Training, HVAC

Troubleshooting, Mechanical Equipment Implementation and Field Service Support.

� Leadership abilities in project management, policy development, staff management, team

supervision and motivation, training and development.

� Well-developed sales and marketing skills in account management and retention, client relations,

needs assessment, proposal development, presentations, contract negotiations, post-sales

support, technical support, consulting and troubleshooting.

� Proficient in managing logistics, scheduling, distribution, purchasing and vendor relations.

� Skilled in process improvement, procedure development, technical support, consulting and

research.

� Knowledgeable in MS Office Suite products including Word, Excel and PowerPoint. End user

experience in SAP, JD Edwards and MS Visio; accurately interpret a wide range of blueprints and

specifications.

PROFESSIONAL EXPERIENCE

Commercial Insurance Services 2012 – Present

A specialized Commercial HVAC Consulting Firm, Third Party Administrator for Multiple Large Insurance Company's

Commercial HVAC Property Loss Divisions.

Commercial HVAC Technical Consulting Manager

Responsible for accurate and cost effective mechanical system repair/replacement Scope of Work, Vendor and Affiliate

pricing, driving increased Return on Investment for our clients, reducing Claim Cycle Times, and overall improvement in

operational efficiency and customer service. Co-developer and Key Facilitator of the Network Services Contractor Department

managing a National Network of over 1,000 HVAC Service Provides while managing direct reports of the National Project and

Purchasing for the Commercial HVAC Group. As the Team Leadership Facilitator for the National Director, Residential and

Commercial Group Management I closely monitor all department activities and HVAC Consultants.

� Providing organizational leadership by managing the supply chain, parts and equipment order processing, vendor

relations/pricing, and ensuring HVAC operational efficiency and profitability.

� Developed, Implemented, and Presented HVAC Product and Technical Training Seminars for Multiple clients while

running HVAC classes for in-house employees, have achieved a 100% successful graduate ratio for all class levels.

� Produced over $10 Million Return on Investment for 2012

� Proactively mentor and manage the National Project/Purchasing Manager, responsible for HVAC OEM Equipment

Vendor relations. (National Accounts including: Carrier, Trane, Lennox, York, and Goodman)

� Directly managed all HVAC Commercial Department Technical Consultation efforts by analyzing pricing, directing

Contractor negotiations, completing manufacturer research, and monitoring/approving day to day HVAC Technical

operations.

� Increased HVAC Job profit margins by 10%+ year to date through Process analysis, Strategic Improvements, and

Company Wide Skill Building and Technical HVAC Training.

DANIEL HUDSON PAGE TWO

Alliance Mechanical Services, Inc. 2011 – 2012

A commercial and industrial HVAC/R, restaurant/food service, and maintenance service mechanical contractor.

Service Coordinator

Directed the efforts of 20 service technicians, while serving as the final point of escalation in the resolution of customer

issues. Closely monitored all field activities and mechanical systems to drive continuing improvement in operational efficiency

and customer services.

Provided leadership in supply chain management; vetted the processing of parts and equipment orders. Personally

communicated with suppliers to ensure product deliveries were on time and under budget.

� Saved customers thousands of dollars while dramatically increasing their satisfaction. Proactively managed vendor

relations to cut shipping time by 50% and reduce customer down time in installation projects as well.

� Increased the company’s profitability by decreasing fuel and fleet vehicle maintenance costs.

� Leveraged internet technology to improve travel efficiency between jobs through more accurate job scheduling.

Dreisilker Electric Motors, Inc. 2008 – 2011

A company providing complete electric motor solutions to commercial, industrial, and municipal customers; it also repairs AC,

DC, Servo, Spindle, HVAC and Electric Motors.

Inside Sales/Customer Service

Served as a trusted advisor to the company’s external sales professionals and their most valued customers. Gathered

customer requirements to facilitate the definition of a detailed scope of work utilized by production workers in customized

product development.

Played a key role in retaining the customer. Closely monitored the repair process for AC, DC, foreign and domestic electric

motor and power generation equipment while ensuring the maintenance of an efficient and profitable job process. Provided

emergency on-call production management to ensure a consistently safe and productive working environment.

� Enabled the company to win more contracts while delivering more than $1M in annual sales to rank as the top sales

performer in the company. Enhanced the performance of tools used in the bidding process to facilitate lower bids

with healthy profit margins.

� Improved customer relations while growing customer sales. Abbreviated project lead time 80% by securing customer

pre-approval for repair projects and eliminating the typical reactive delays.

Brucker Company 2007 – 2008

An HVAC Manufacturer’s Representative in the Midwest with two offices and 50 employees.

Manufacturers Sales Representative – Account Development Team

Drove new sales by developing professional service and engineered solutions for custom air handling systems and ventilation

equipment to the commercial, industrial and institutional markets. Provided personalized technical support by directing the design/

build of mechanical systems and selecting equipment tailored to the needs of professional construction management, consulting

groups and engineers. Took the lead in interpreting engineering prints, specifications, schematics, and documents.

� Revitalized relations with customers concerned about a lack of attention to their needs. Established the company’s

first formal house account development team that provided each customer with world class customer service.

� Exceeded the annual goal by more than 60% delivering sales of more than $1.25M in its first year of operation.

DANIEL HUDSON PAGE THREE

SPX – Weil McLain 2003 – 2006

A designer, manufacturer and marketer of gas- and oil-fired hot water and steam boilers.

Team Facilitator – Commercial Sales Group

Directed the efforts of 9 professionals comprising the organization’s Commercial Sales Group and tasked with providing

internal customer support related to the sale of commercial combustion equipment.

� Improved the operational efficiency of the group while eliminating more than $100K in configured product errors.

Developed, implemented and closely monitored key performance indicators that instilled a new and deep sense of

accountability within the department and its individual members.

� Drove continuing improvement in the quality of customer service and technical support. Served as the go-to source

facilitating communications between multiple manufacturers, engineers, contractors and distributors.

� Ensured consistently high levels of customer satisfaction. Directed and participated in commercial power burner

startup and test firing.

W.W. Grainger Inc. 2001 – 2003

A Fortune 500 Industrial Supply Company with a catalogue of more than 900,000 products.

HVAC/R Product Specialist

Provided exemplary customer service by delivering HVAC/R technical support product troubleshooting to customers across

the country. Facilitated design and sale of innovative HVAC/R solutions focused on meeting the needs of customers with

commercial, industrial, and residential application challenges.

� Played a contributing role in developing the department’s professionals. Implemented online training information

and department website.

� Improved delivery and quality of customer service. Developed the company’s first FAQ documents that facilitated

the rapid resolution of all customer questions and issues.

Sid Harvey Industries 2000 – 2001

An HVAC/R Industry Supply Company with one of the industry’s widest product offerings.

HVAC/R Inside Sales Specialist

Conducted sales of HVAC/R parts, equipment, and supplies. Coordinating point of sale product displays, sales materials, and

product training.

Pheasant Run Resort 1999 – 2000

The Midwest’s largest entertainment resort with 473 guest rooms, 45 meeting rooms, 320 seat amphitheater, 100,00 sq. ft

convention center, and over 250 acres of grounds.

HVAC Engineer III

Provided HVAC engineering services: performing preventative HVAC equipment maintenance and repairs for the resort and

grounds.

Sears Home Services 1999

The Sears Home Central Division sells, installs, and services all makes a models of HVAC equipment.

HVAC Technician II

Provided HVAC equipment preventative maintenance and repairs.

EDUCATION & CERTIFICATIOINS

Bachelor of Science in Business Project Management, University of Phoenix Currently in pursuit

Associates Degree in Heating, Ventilation, Air Conditioning, and Refrigeration (HVAC/R) Technologies,

Universal Technical Institute.

North American Technician Excellence (NATE) Certification

2012 International Energy Conservation Code Application Certification

Section 608 – Types 1, 2, 3 – Universal Refrigeration Certification, United States Environmental

Protection Agency.

HVAC Lightning Diagnostics and Electrical Surge Failures, Underwriters Laboratory Certification

Climate Master Geothermal Applications Certification

Multiple Industry Manufacturers Equipment Installation, Operation, and Repair Certifications