darley pump standard limited warranty · pdf filedarley pump standard limited warranty w.s....

3
Darley Pump Standard Limited Warranty W.S. Darley & Co.(“Darley”) warrants to the original purchaser (the” Customer”) only, subject to the terms and conditions of this Limited Warranty, that Darley will, at its option, repair or replace, in whole or in part, any Darley Pump (hereafter, Pump”) which Darley determines to be defective in materials or workmanship produced or performed by Darley, for a period commencing on the date such Pump is shipped to Customer from Darley’s plant (the “Ship Date”) and ending on the earlier of (one) year or 1000 hours of pump usage following the ship date (the “Warranty Period”). Darley may also, at its discretion, elect to refund the purchase price to the Customer in lieu of any repair or replacement. Original Equipment Manufacturer (“OEM”) Customers may transfer this warranty to their end purchasers without the written consent of Darley, provided such OEMs identify such customers by written notice to Darley. This warranty does not cover any parts or equipment which may be included in a Pump, but which are not manufactured by Darley, and such non-covered items shall carry only such warranties, if any, made by their respective manufacturers and assignable to Customer. This warranty further excludes any coverage of damage or loss to any equipment or structures in which a Pump in incorporated or to which a Pump may be attached, as well as any damage to or failure of Pump caused by or related to misuse, accident, failure to maintain or service, abuse, negligence, applications which exceed Darley’s recommended limitations, or in the event of Customer’s unauthorized or improper modification(s) of a Pump (and regardless of any actual or constructive knowledge Darley may have of such modifications), or in the event a Pump has been repaired, altered, or treated by anyone other than Darley-trained technicians. The following repairs or replacement expenses are specifically excluded from the scope of this warranty: non-defective parts worn, exhausted or consumed through normal usage; consumable parts subject to routine replacement, including but not limited to pump packing, O-rings, gaskets, intake screens, anodes or filters; and routine maintenance specified in the operator’s manual. Customer shall notify Darley in writing within the Warranty Period of any claim under this Warranty, to Darley’s Itasca, Illinois office (except as otherwise directed), and the Customer shall comply with Darley’s reasonable claim documentation and processing according to Darley’s Returned Good’s Authorization form and procedures, which should be requested when making a warranty claim. Within 30 days of Customer’s receipt of a Returned Goods Authorization, Customer shall return the Pump or claimed defective component thereof to Darley F.O.B Darley’s designated plant. Customer shall bear all of its own costs of dismantling, removing, shipping, storing, insuring and reinstalling Pumps or parts thereof which are submitted to Darley for warranty evaluation. Darley shall within a reasonable time examine the returned item and determine whether such item is defective, and at Darley’s election, whether to repair, replace, recondition, or refund the price thereof. The amount of any refund shall not exceed Customer’s purchase price. No reimbursement or allowance will be made to Customer for Darley’s labor costs or other expenses of repairing or replacing defective products or workmanship, all such costs of which shall be billed to Customer. Any repaired Pumps or replacement parts shall also be covered by this limited warranty, subject to the same original Warranty Period (which shall not be extended by reason of any repair or replacement). This limited warranty shall be Customer’s sole & exclusive contractual remedy for any defect or failure of a Pump or component, and as such excludes any remedy or cause of action in tort or contract against Darley or any of its suppliers or distributors for liability to Customer or to any other person for any incidental, consequential, or other damages (including but not limited to personal injury; death; property damage due to fire, water or any other cause; loss of crops, timber or wildlife; loss of time or interruption of operations or related costs; delays; demurrage; lost profits; or indirect or special damages) arising out of or relating to the use (including any malfunction) or inability to use any original, repaired, replaced, or substitute Pump, regardless of the reason for such damage, loss or injury. Under no circumstance will Darley’s liability for any claim hereunder, including for breach of warranty or any cause of action related to an alleged breach of this warranty, exceed Customer’s purchase price for the Pump or component thereof which is the subject of this warranty. THIS LIMITED WARRANTY IS THE ONLY WARRANTY MADE BY DARLEY, AND IS IN LIEU OF ANY OTHER WARRANTIES, WETHER EXPRESS OR IMPLIED, ANY OF WHICH ARE DISCLAIMED, INCLUDING NOT LIMITED TO WARRANTIES OF MECHANTIBILTY, OF FITNESS FOR A PARTICULAR PURPOSE, OR FREEDOM FROM THE PATENT INFRINGMENT. CUSTOMER ASSUMES ALL RISK OF USING ALL PUMPS FOR ALL FORSEEN AND UNFORSEEN PURPOSES. CUSTOMER’S REMEDIES CONTAINED HEREIN ARE EXCLUSIVE. All terms of this limited warranty are subject to the standard W.S. Darley & Co. purchase contract standard terms and conditions in effect at the time if sale, and to any written modifications to this standard limited warranty agreed to by Darley and Customer (including but not limited to the Darley Pump Premium Protection Plan). Any bad faith invocation of a warranty claim, or customer’s breach of purchase contract (including OEM breaches), will void Darley obligations to Customer hereunder. The scope and operation this limited warranty shall be interpreted under Illinois law. W.S. Darley and Company · 325 Spring Lake Drive · Itasca, IL 60143-2072

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Page 1: Darley Pump Standard Limited Warranty · PDF fileDarley Pump Standard Limited Warranty W.S. Darley & Co.(“Darley”) warrants to the original purchaser (the” Customer”) only,

Dar

ley

Pu

mp

Sta

nd

ard

Lim

ited

War

ran

tyW

.S. D

arle

y &

Co.

(“Da

rley”

) war

rant

s to

the

orig

inal

pur

chas

er (t

he”

Cust

omer

”) o

nly,

sub

ject

to th

e te

rms

and

cond

ition

s of

this

Lim

ited

War

rant

y, th

at D

arle

y w

ill, a

t its

opt

ion,

repa

ir or

repl

ace,

in w

hole

or

in p

art,

any

Darle

y Pu

mp

(her

eafte

r, Pu

mp”

) whi

ch D

arle

y de

term

ines

to b

e de

fect

ive

in m

ater

ials

or

wor

kman

ship

pro

duce

d or

per

form

ed b

y Da

rley,

for

a pe

riod

com

men

cing

on

the

date

suc

h Pu

mp

is s

hipp

ed to

Cus

tom

er fr

om D

arle

y’s p

lant

(the

“Sh

ip D

ate”

) and

end

ing

on th

e ea

rlier

of (

one)

yea

r or 1

000

hour

sof

pum

p us

age

follo

win

g th

e sh

ipda

te (t

he “

War

rant

y Pe

riod”

). D

arle

y m

ay a

lso,

at i

ts d

iscr

etio

n, e

lect

to re

fund

the

purc

hase

pric

e to

the

Cust

omer

in li

eu o

f any

repa

ir or

repl

acem

ent.

Orig

inal

Equ

ipm

ent M

anuf

actu

rer

(“OE

M”)

Cus

tom

ers

may

tran

sfer

this

war

rant

y to

thei

r end

pur

chas

ers

with

out t

he w

ritte

n co

nsen

t of D

arle

y, p

rovi

ded

such

OEM

s id

entif

y su

ch c

usto

mer

s by

writ

ten

notic

e to

Dar

ley.

This

war

rant

y do

es n

ot c

over

any

par

ts o

r equ

ipm

ent w

hich

may

be

incl

uded

in a

Pum

p, b

ut w

hich

are

not

man

ufac

ture

d by

Dar

ley,

and

suc

h no

n-co

vere

d ite

ms

shal

l car

ry o

nly

such

war

rant

ies,

if a

ny, m

ade

by th

eir r

espe

ctiv

e m

anuf

actu

rers

and

ass

igna

ble

to C

usto

mer

. Th

is w

arra

nty

furth

er e

xclu

des

any

cove

rage

of d

amag

e or

loss

to a

ny e

quip

men

t or s

truct

ures

inw

hich

a P

ump

in in

corp

orat

ed o

r to

whi

ch a

Pum

p m

ay b

e at

tach

ed, a

s w

ell a

s an

y da

mag

e to

or f

ailu

re o

f Pum

p ca

used

by

or re

late

d to

mis

use,

acc

iden

t, fa

ilure

to m

aint

ain

or s

ervi

ce,

abus

e, n

eglig

ence

, app

licat

ions

whi

ch e

xcee

d Da

rley’s

reco

mm

ende

d lim

itatio

ns, o

r in

the

even

t of C

usto

mer

’s un

auth

orize

d or

impr

oper

mod

ifica

tion(

s) o

f a P

ump

(and

rega

rdle

ss o

f any

actu

al o

r con

stru

ctiv

e kn

owle

dge

Darle

y m

ay h

ave

of s

uch

mod

ifica

tions

), or

in th

e ev

ent a

Pum

p ha

s be

en re

paire

d, a

ltere

d, o

r tre

ated

by

anyo

ne o

ther

than

Dar

ley-

train

ed te

chni

cian

s.

The

follo

win

g re

pairs

or r

epla

cem

ent e

xpen

ses

are

spec

ifica

lly e

xclu

ded

from

the

scop

e of

this

war

rant

y: n

on-d

efec

tive

parts

wor

n, e

xhau

sted

or c

onsu

med

thro

ugh

norm

al u

sage

;co

nsum

able

par

ts s

ubje

ct to

rout

ine

repl

acem

ent,

incl

udin

g bu

t not

lim

ited

to p

ump

pack

ing,

O-r

ings

, gas

kets

, int

ake

scre

ens,

ano

des

or fi

lters

; and

rout

ine

mai

nten

ance

spe

cifie

d in

the

oper

ator

’s m

anua

l.

Cust

omer

sha

ll no

tify

Darle

y in

writ

ing

with

in th

e W

arra

nty

Perio

d of

any

cla

im u

nder

this

War

rant

y, to

Dar

ley’s

Itas

ca, I

llino

is o

ffice

(exc

ept a

s ot

herw

ise

dire

cted

), an

d th

e Cu

stom

ersh

all c

ompl

y w

ith D

arle

y’s re

ason

able

cla

im d

ocum

enta

tion

and

proc

essi

ng a

ccor

ding

to D

arle

y’s R

etur

ned

Good

’s Au

thor

izatio

n fo

rm a

nd p

roce

dure

s, w

hich

sho

uld

be re

ques

ted

whe

nm

akin

g a

war

rant

y cl

aim

.

With

in 3

0 da

ys o

f Cus

tom

er’s

rece

ipt o

f a R

etur

ned

Good

s Au

thor

izatio

n, C

usto

mer

sha

ll re

turn

the

Pum

p or

cla

imed

def

ectiv

e co

mpo

nent

ther

eof t

o Da

rley

F.O.B

Dar

ley’s

des

igna

ted

plan

t. C

usto

mer

sha

ll be

ar a

ll of

its

own

cost

s of

dis

man

tling

, rem

ovin

g, s

hipp

ing,

sto

ring,

insu

ring

and

rein

stal

ling

Pum

ps o

r pa

rts th

ereo

f whi

ch a

re s

ubm

itted

to D

arle

y fo

r w

arra

nty

eval

uatio

n. D

arle

y sh

all w

ithin

a re

ason

able

tim

e ex

amin

e th

e re

turn

ed it

em a

nd d

eter

min

e w

heth

er s

uch

item

is d

efec

tive,

and

at D

arle

y’s e

lect

ion,

whe

ther

to re

pair,

repl

ace,

reco

nditi

on,

or re

fund

the

pric

e th

ereo

f. T

he a

mou

nt o

f any

refu

nd s

hall

not e

xcee

d Cu

stom

er’s

purc

hase

pric

e. N

o re

imbu

rsem

ent o

r allo

wan

ce w

ill b

e m

ade

to C

usto

mer

for D

arle

y’s la

bor c

osts

or

othe

r exp

ense

s of

repa

iring

or r

epla

cing

def

ectiv

e pr

oduc

ts o

r wor

kman

ship

, all

such

cos

ts o

f whi

ch s

hall

be b

illed

to C

usto

mer

. An

y re

paire

d Pu

mps

or r

epla

cem

ent p

arts

sha

ll al

so b

eco

vere

d by

this

lim

ited

war

rant

y, s

ubje

ct to

the

sam

e or

igin

al W

arra

nty

Perio

d (w

hich

sha

ll no

t be

exte

nded

by

reas

on o

f any

repa

ir or

repl

acem

ent).

This

lim

ited

war

rant

y sh

all b

e Cu

stom

er’s

sole

& e

xclu

sive

con

tract

ual r

emed

y fo

r any

def

ect o

r fai

lure

of a

Pum

p or

com

pone

nt, a

nd a

s su

ch e

xclu

des

any

rem

edy

or c

ause

of a

ctio

nin

tort

or c

ontra

ct a

gain

st D

arle

y or

any

of i

ts s

uppl

iers

or d

istri

buto

rs fo

r lia

bilit

y to

Cus

tom

er o

r to

any

othe

r per

son

for a

ny in

cide

ntal

, con

sequ

entia

l, or

oth

er d

amag

es (i

nclu

ding

but

not

limite

d to

per

sona

l inj

ury;

dea

th; p

rope

rty d

amag

e du

e to

fire

, wat

er o

r any

oth

er c

ause

; los

s of

cro

ps, t

imbe

r or w

ildlif

e; lo

ss o

f tim

e or

inte

rrup

tion

of o

pera

tions

or r

elat

ed c

osts

; del

ays;

dem

urra

ge; l

ost p

rofit

s; o

r ind

irect

or s

peci

al d

amag

es) a

risin

g ou

t of o

r rel

atin

g to

the

use

(incl

udin

g an

y m

alfu

nctio

n) o

r ina

bilit

y to

use

any

orig

inal

, rep

aire

d, re

plac

ed, o

r sub

stitu

te P

ump,

rega

rdle

ss o

f the

rea

son

for

such

dam

age,

loss

or

inju

ry.

Unde

r no

circ

umst

ance

will

Dar

ley’s

liab

ility

for

any

clai

m h

ereu

nder

, inc

ludi

ng fo

r br

each

of w

arra

nty

or a

ny c

ause

of a

ctio

nre

late

d to

an

alle

ged

brea

ch o

f thi

s w

arra

nty,

exc

eed

Cust

omer

’s pu

rcha

se p

rice

for t

he P

ump

or c

ompo

nent

ther

eof w

hich

is th

e su

bjec

t of t

his

war

rant

y.

THIS

LIM

ITED

WAR

RAN

TY I

S TH

E ON

LY W

ARRA

NTY

MAD

E BY

DAR

LEY,

AN

D IS

IN

LIE

U OF

AN

Y OT

HER

WAR

RAN

TIES

, WET

HER

EXPR

ESS

OR I

MPL

IED,

AN

Y OF

WHI

CH A

REDI

SCLA

IMED

, IN

CLUD

ING

NOT

LIM

ITED

TO

WAR

RAN

TIES

OF

MEC

HAN

TIBI

LTY,

OF

FITN

ESS

FOR

A PA

RTIC

ULAR

PUR

POSE

, OR

FREE

DOM

FRO

M T

HE P

ATEN

T IN

FRIN

GMEN

T. C

USTO

MER

ASSU

MES

ALL

RIS

K OF

USI

NG

ALL

PUM

PS F

OR A

LL F

ORSE

EN A

ND

UNFO

RSEE

N P

URPO

SES.

CUS

TOM

ER’S

REM

EDIE

S CO

NTA

INED

HER

EIN

ARE

EXC

LUSI

VE.

All t

erm

s of

this

lim

ited

war

rant

y ar

e su

bjec

t to

the

stan

dard

W.S

. Dar

ley

& C

o. p

urch

ase

cont

ract

sta

ndar

d te

rms

and

cond

ition

s in

effe

ct a

t the

tim

e if

sale

, and

to a

ny w

ritte

nm

odifi

catio

ns to

this

sta

ndar

d lim

ited

war

rant

y ag

reed

to b

y Da

rley

and

Cust

omer

(inc

ludi

ng b

ut n

ot li

mite

d to

the

Darle

y Pu

mp

Prem

ium

Pro

tect

ion

Plan

). A

ny b

ad fa

ith in

voca

tion

of a

war

rant

y cl

aim

, or c

usto

mer

’s br

each

of p

urch

ase

cont

ract

(inc

ludi

ng O

EM b

reac

hes)

, will

voi

d Da

rley

oblig

atio

ns to

Cus

tom

er h

ereu

nder

. Th

e sc

ope

and

oper

atio

n th

is li

mite

d w

arra

nty

shal

l be

inte

rpre

ted

unde

r Illi

nois

law

.

W.S

. Dar

ley

and

Com

pany

· 32

5 Sp

ring

Lake

Driv

e · I

tasc

a, IL

601

43-2

072

Page 2: Darley Pump Standard Limited Warranty · PDF fileDarley Pump Standard Limited Warranty W.S. Darley & Co.(“Darley”) warrants to the original purchaser (the” Customer”) only,

1204507 5/11

DARLEY & CO. 1051 PALMER STREET

CHIPPEWA FALLS, WI. 54729 PHONE 715-726-2650 1-800-634-7812

FAX 715-726-2656

Warranty Activation & Extended Warranty Application

Fire Dept./Purchasers name:

Contact: Phone:( ) -

Optional Fax:( ) -

Address:

City: State: Zip Code:

Country:

Pump Model: Pump serial number:

Date pump shipped: Date placed into service:

Manufacturer of truck body: (not required for portable type pumps)

Warranty Type:

o Standard - 3 Year

o Standard – 6 Year

o 1 Year Warranty

o 2 Year Warranty

Premium Protection Plans

o Darley 5 Year Plan - $2000. 00

o Darley Platinum Plan - Lifetime - $5,000.00

Purchase Authorizing Signature: Date: Please make full payment to Darley & Co. in U.S. dollars by valid Check or Money Order. Please mail this application, & full payment (if applicable) to the Darley & Co. Extended warranty purchases will not be processed until full payment has been made. To validate warranty, or to purchase an extended warranty, this application must be filled out, & received by Darley & Co. within 90 days of purchase.

For product & quality improvement, please make comments below:

Page 3: Darley Pump Standard Limited Warranty · PDF fileDarley Pump Standard Limited Warranty W.S. Darley & Co.(“Darley”) warrants to the original purchaser (the” Customer”) only,

DARLEY & CO. 1051 PALMER STREET

CHIPPEWA FALLS, WI. 54729 PHONE 715-726-2650 1-800-634-7812

FAX 715-726-2656

PUMP QUESTIONAIRE

End User name:

Address:

City: State: Zip Code:

Contact: Title: Phone ( ) Fax ( )

Delivery Date: Pump Model:

Manufacturer of truck body:

Pump Serial #

Is this your first Darley Pump? Yes ( ) No ( )

If no, how many do you have?

How satisfied are you with your pump(s) Completely ( ) Very ( ) Somewhat ( )

If you are not satisfied with your pump(s) please explain:

Thank You. Please return to: Darley Company C/O Jim Darley