data analytics and the small audit department: how to implement for big gains
TRANSCRIPT
PRESENTERS
Bob CuthbertsonCPA, CA, CITP, Chief Operating Officer CaseWare Analytics
Jared S. SoileauPhD, CIA, CPA, CISA, CCSA, CRMA Assistant Professor, Accounting Louisiana State University
AUDITNET 2016 SURVEY
• Most IA only use basic technology- Not harnessing
full potential
• Market demands more
• IA plans to include more technology in the future
• Opportunities to improve – investment in tech,
people
IIA 2015: USE OF TECHNOLOGY
• Use of software tools for data mining has increased 14%
• Measuring from 2009 – 2015!
• 4 out of 10 CAEs think their use of technology is at least appropriate.
IIA 2016: CBOK BENCHMARKING
• 23% - reliance on manual systems and processes
• 39% - some use of electronic WP and other office technology tools
• Less than 40% actively using technology in audit methodology
DELOITTE 2016: IA AT CROSSROADS
• Use of analytics largely at basic levels
• 86% use analytics, but only 24% at intermediate, 7%
advanced
• Use of analytics is expected to increase
• 58% - expect to use ½ of their audits
• 37% - expect to use ¾ of their audits
• Internal Audit faces barriers
• Talent gaps
• Quality data
OVERALL…
• Lots of talk, promises for the future, no real call-to-action
• Barriers – talent, data, cost
ANALYTICS: BETTER THAN GUESSING!
Jared S. Soileau
Assistant Professor of Accounting
Louisiana State University
OVERVIEW
• Getting Motivated
• Roadblocks – Excuses
• Encouragement
• Brain Storming - Questions?
• Analytic Methods
• Implementation Tips
EXCUSES ONLY GET IN THE WAY
EXCUSE REALITY
I don’t know where to start You cannot finish if you don’t start!
We have never done it that way What if you had?
I can’t do it because of limited
resources (time/money/staff)
It’s a marathon, not a sprint!
The data does not exist What data is available?
You cannot evaluate what you do
not measure!
What is our goal? If you aim at nothing, you are sure to hit it!
GETTING MOTIVATED
• It is not about where you start, but what you achieve!
• Ad hoc is better than non-existent
• Embrace the opportunities to add value
• Focus on business/management priorities
• What questions does management have about the business?
• Depends on Business/Industry
GETTING MOTIVATED
• Empower Employee(s)
• Failure can be a better lesson than success
• Better to fall/fail than not to try
• Identify someone that has:
o Extensive business knowledge
o An inquisitive mind
o A thirst for learning new skills, and
o Data skills (or attitude to learn)
ANALYTICS - NOTHING NEW...
Why does Data Analytics Seem Like Something New?
• Return on Assets
• Direct/Indirect Unit Costs/Labor Costs
• Turnover (Inventory, A/R, Employee)
• Reorder Point
• Credit Limits
• Forecast Production Planning
• Benford’s Law
WHERE DO YOU WANT TO GO?
Data Capture
Descriptive Analytics
Predictive Analytics
Prescriptive Analytics
VALUE ADD DEPENDS ON GOAL
Know where you want to go!
• + Revenue
• - Expenditures
• ~ Manage Risk
• ~ Evaluate/Improve
• Controls
• Compliance
• Safety
INVENTORY AND OPPORTUNITIES
• Outside of Internal Audit, what efforts are being
made towards Analytics?
• What is being done? By whom? For what?
• Can these efforts be leveraged?
• Is the process audited?
• What data is available?
• Internal - Who owns the data?
• External – What data sources? (e.g. twitter, yelp, Facebook…)
INVENTORY AND OPPORTUNITIES
• Brainstorming (e.g. SAS99)• What are the most burning questions?
• Related to Operations
• Related to Risk
• Related to Control
• Who has the skills to lead an initiative?
EXAMPLE: CHURCH OFFERINGS
• How would you conduct analysis?
• Deposit
• Attendance – Service, other events (e.g. holiday, weather, football)
• Autopay
• Week of Month
BRAINSTORMING EXAMPLES
• How do I answer the question?
• Do I understand the business?
• What is the Operating Cycle?
• How do I confirm the accuracy and completeness of the data?
• Does the data represent understanding of the process?
• What causes might influence the relationship?
• What alternative data is available to capture and measure the constructs?
• What sources contain the data?
• What preparation needs to be made to the data?
BRAINSTORMING EXAMPLES
• What statistical method should I use to evaluate the relationship?
• Visualization
• Correlation
• Regression
• What tools do I need?
QUESTIONS TO ASK
Questions depend on perspective and many other factors
• Transportation Industry
• What is the cost of overbooking flights?
• Can we maintain customer loyalty while overselling flights?
• How can I reduce fuel costs?
• How can I reduce delivery time?
• How can I reduce insurance costs?
• How can I reduce accidents?
• What is the impact of Uber?
• How does weather impact operations?
QUESTIONS TO ASK
• Accounts Receivables
• What is the effect of 2/10N30 on Collections?
• What is the effect of 2/10N30 on Revenue?
• How does Apple pay impact me?
GETTING STARTED
• What are the ingredients?
• Questions
• How frequently are credit limits overridden? What is the result?
• How frequently do stock outs occur?
• Do buyers have over reliance on vendors?
• Data/Data Sources
• Where can I get…?
What do you want to
understand?
Data
Critical Thinking
GETTING STARTED
• Methods
• Descriptive Statistics
• Correlation
• Regression
• Visualization
• Technology
• What software do I need?
What do you want to
understand?
Data
Critical Thinking
WHAT DATA IS NEEDED?
Marketing /Social Media
Financial Performance
Operations
Customer Service
Competitor Performance
Economic Indicators
Relationships/Predictions
DATA ANALYTIC TECHNIQUES
Visualization A picture is worth a 1,000 words
Outliers/Anomalies Standard Deviations from the Mean
Correlation Compare Y and X - Do they move together?
Time Series What is the trend? (e.g. Y-O-Y, M-T-M)
Cluster Grouping of events/activities
Regression Evaluate association between X and Y - Control for other known relationships
Benford’s Law Pattern anomaly of 1st Digits
MATURITY CLASSIFICATION
Non-Existent
Ad hoc Analysis/
Audit Testing
Repeatable Analysis
Continuous Auditing
Continuous Monitoring
Audit Development Management Process Ownership
AUDIT THE ANALYTICS PROCESS
If Data Analytics exists outside Internal Audit
• Integrity
• How/has the accuracy of data been validated?
• Has this been audited?
• How timely is the data?
• Confidentiality
• Who has access?
• What do they have access to?
• Is the access approved/appropriate?
• Availability
• When can it be accessed?
TAKE AWAY #1
Analytics is a Tool and does not replace
• Business knowledge
• Inquisitiveness
• Professional Skepticism
• Communication
• Objectivity
TAKE AWAY #2
• Scalability is Key!
• Develop a plan
• No harm at starting small, but there is in not starting
• Don’t rush - too fast could lead to crash
• Understand the data available
• Who owns it?
• Where is it?
• What format?
• Is it currently monitored?
TAKE AWAY #2
• Build and learn; Learn and Build
• Get the training or staff necessary
• Continuously ask new questions
TAKE AWAY #3
• Big Data is a goal – not a starting point
• Do not let Big Data capabilities get in the way
• Value Added analysis = additional resources
• Maximize likelihood of success
• Start with easy wins
• Do not rush growth and maturity
• Expand to new data through maturity
• Apply new knowledge and data
• Unstructured data
DATA ANALYTICS & THE SMALL AUDIT DEPT: HOW TO IMPLEMENT FOR BIG GAINS
WEBINAR
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