DATA DIRECT - CALL CENTERS IN DUBAI

Website: http://www.datadirect.ae/Tel: +97143902580Fax: +97143908056Email: admin@datadirect.ae

THE OUTSOURCED CALL CENTER THAT “SPEAKS YOUR BRAND.”

Data Direct Call Centers in Dubai services is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and brand specialists for each account, Data Direct is able to provide a multichannel approach, via voice, live chat, e-mail and social media management. 

This customizable, customer care method allows clients to utilize business insights to deliver lifetime customer loyalty and increase incremental revenue. The Data Direct team takes pride in creating a top to bottom brand alignment for clients to create the ideal customer experience.

UNMATCHED SCALABILITY

Cloud technology + on demand contact center agents so you can scale quickly

to meet any demand.

AWARD-WINNING DISTANCE LEARNING

Proven eLearning and certification programs translate into better and

faster results

BEST TALENT – ANYWHERE, ANYTIME

We’ve sourced the largest community of independent agents based in the

Dubai.

PERFORMANCE-BASED MODEL

Results-based routing, social tools and gamification programs optimize agent

performance

INDUSTRY-LEADING SECURITY

We meet and exceed the industry's security and compliance requirements, including PCI Level 1 certification and

HIPAA

INSIGHT TO RESULTS

Leverage real-time insights and decision analytics based on agent/customer interactions to create better, faster

outcomes.

DATA DIRECT - CALL CENTERS IN DUBAI Website:

http://www.datadirect.ae/ Tel: +97143902580 Fax: +97143908056 Email: admin@datadirect.ae