data quality & data governance
TRANSCRIPT
Data Quality and Data Governance
Tuba Yaman Him
Why is Data Quality Important?• Wrong Reports = Wrong Decisions
Why is Data Quality Important?• Wrong Reports = Wrong Decisions• Bad Reputation
Why is Data Quality Important?• Wrong Reports = Wrong Decisions• Bad Reputation• Wasted MoneyAccording to a recent study in the UK, US and France, 16% to 18% of departmental budgets are eaten up because of poor data quality. The research also indicates that 90% of surveyed companies admit that inaccurate data – such as duplicate accounts, lost contacts and missed sales opportunities – contributes to budget waste. On top of this, a 2009 Gartner study revealed that the average organization surveyed loses $8.2 million annually because of poor data quality and that most of this is due to lost productivity.
Modern Data Environment
EnterpriseData
Warehouse
ERP Systems(SAP/Oracle
etc)
CRM(Salesforce,
Dynamics etc)
Manufacturing Systems
Financial Systems
Web Applications
Documents
MarketingData Mart
SalesDataMart
FinancialData Mart
Modern Data Environment
EnterpriseData
Warehouse
ERP Systems(SAP/Oracle
etc)
CRM(Salesforce,
Dynamics etc)
Manufacturing Systems
Financial Systems
Web Applications
Documents
MarketingData Mart
SalesDataMart
FinancialData Mart
Dimensions Of Data QualityIntegrityAccurac
y
Currency
Validity
Dimensions Of Data Quality
• Do data objects accurately represent the “real-world” values?• Is data correct?• Example: Wrong sales amount, wrong contact information of a
customer etc.
Accuracy
Dimensions Of Data Quality
• Is there are any data missing important relationship linkages?• Example: A product ownership without a valid owner/customer
record.
Integrity
Dimensions Of Data Quality
• Is any neccessary part of data is missing?• Example:A customer record which has an address without city,
although city is mandatory.
Completeness
Dimensions Of Data Quality
• Is data up-to-date? • Do we provide real-time data to our clients?• Example: Customers with old address information. A bank which can
not provide the real-time amount of funds of its customers.
Currency
Dimensions Of Data Quality
• Are there multiple, unnecessary representations of the same data objects within your data? • Example: 3 different records which indicate the same customer.
Misspelling can be the reason.
CurrencyUniqueness
Dimensions Of Data Quality
• Do data values comply with the specified formats and rules? • Example: A customer record whose DOB is dd/mm/1735. A customer
record with invalid postal code for UK like WC3T.
CurrencyValidity
Methods and Tools For Data Quality
Objective How to
Validation Regular Expressions
Data Merging For Duplicate Data SSIS Fuzzy Lookup, Fuzzy Grouping Packages
Integrity Proper ETL and ELT Process
Completeness Mandatory Fields Rules, ETL/ELT
Verification For Important Information Activation E-mails, Verification SMS
Prevent Typographical Error Autocomplete Tools
Minimizing Human Errors Employee Training
SSIS Fuzzy Matching
• Tuba Yaman Him• [email protected]• Deniz Apt.• Ataşehir• İstanbul
• Tuba Him• [email protected]• Deniz Apt.• Ataşehir• istanbul
• Tuğba Yaman Him• [email protected]• Deniz Apt.• Ataşehir• İstanbul
• Tuba Him• [email protected]• Deniz Apt.• Ataşehir• istanbul
%90 Match
%90 Match
Data GovernanceData governance is a set of policies, rules and standarts in order to increase and maintain enterprise data quality.It is about putting people in charge of fixing and preventing issues with data so that the enterprise can become more efficient. Data governance also describes an evolutionary process for a company, altering the company’s way of thinking and setting up the processes to handle information so that it may be utilized by the entire organization. It’s about using technology when necessary in many forms to help aid the process. When companies desire, or are required, to gain control of their data, they empower their people, set up processes and get help from technology to do it
Data Governance
Data Governance –Job AdsUSA1.885India290UK253Canada113Germany83Singapore25Switzerland24Turkey 0
Data Governance Team Missions
Data Quality ScorecardObjective Action Plan KPI Target Jul.2016 Aug.2016 Sep.2016
Decrease Duplicates
A Merging flow will be implemented
Number of duplicate records in CDB
0 11.276 3.500 200
Increase the Correctness of email info
Verification process will be implemented
Number of invalid email addresses in Customer DB
<500 25.500 4.700 4.700
Decrease wrong relationship of product and customer
ETL enhancement is planned.
Number of incorrect relations between products and customers in DB
0 2.700 2.700 2.900