datalink presentation for linked in dec 2010
TRANSCRIPT
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Datalink Snapshot• Who is Datalink?
– Data center solutions and services provider for Fortune 500 companies
– Top Partnerships• NetApp, HDS, Sun, Cisco, Symantec,
VMware, Dell, Isilon, Quantum– Datalink-delivered services– 32 US cities– 20+ years of data center expertise
• Professional Tenure– Over 300 Employees– 75 Sales People /110 Field
Engineers/Architects– 30 Support Engineers in HQ
• Aggressive Organic & Inorganic Growth Plans– Cash on balance sheet– NASDAQ stock
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Datalink Value Proposition
• Deep understanding of data center infrastructures, interdependencies, and virtual data center migration paths– Networks– Storage– Servers
• Unbiased perspective and proven, consultative approach
• Technologies from multiple, industry-leading partners
• Comprehensive skills and portfolio span four practices – Virtualization & consolidation – Data storage & protection– Advanced network infrastructures– Business continuity & disaster recovery
• Complete lifecycle of services: consulting, analysis, design, implementation, management, and support
Datalink helps make data centers more
efficient, manageable, and
responsive to changing business
needs.
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Datalink Difference
• Utilize physical and virtual labs to see, learn about, and validate technologies prior to acquisition – Atlanta, Minneapolis, Santa Clara, & Chicago
• Integration facility frees up IT teams– Offload staging/configurations, diagnostics,
asset tagging, imaging, racking, etc.
• Industry-leading Datalink OneCallsm support services– 24x7, real-time support services– Single point of contact for solutions spanning multiple manufacturers– Performance exceeds industry benchmarks
75% of calls resolved on First Call.95% resolved in the OneCall Support Center.
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Datalink Portfolio
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Services
Consulting
Analysis
Design
Implement
Support
Manage
Lifecycle of Services
• Consulting– Data center optimization /
consolidation– Business continuity planning– Disaster recovery planning– IT governance
• Analysis– Backup assessments– Data continuity assessments– Virtualization infrastructure
assessments– Network architectural reviews
• Design• Implement• Support• Manage
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Customers Span All Industries
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Top Strategic PartnersNetApp• Top Star Partner• Authorized Support Partner (ASP)• Data Center Partner
Symantec• Platinum Partner• Technical Support Partner Program (TSPP)• Customer satisfaction and call resolution top
partner
Cisco Gold• Advanced Route/Switch• Advanced Security• Advanced Wireless• Unified Computing Solutions (UCS ATP) • Advanced Unified Communications• Data Center (DCNI/DCNS) • Customer Satisfaction Excellence• Gold Partnership
Isilon• Preferred Partner• Authorized One Call Support Partner
Oracle/Sun• Executive VAR status to Gold Oracle• Data Center Elite/ Storage Elite• Sun Service Partner Program
Hitachi Data Systems• Top HDS Partner• Investment Partner
VMware• Premier Partner• Solutions Provider• Specializations in Infrastructure Virtualization &
Business Continuity
Dell• National Select Partner • First Call Contracts underway• Server/Virtualization – Intel
