david b. andrews, senior executive, accenture local
TRANSCRIPT
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Dave AndrewsMay 14, 2008
Implementing ERPs at a DOT
2Copyright © 2008 Accenture All Rights Reserved.
Goal of Session
• To provide a definition of an ERP• To create awareness of the unique challenges for a DOT to implement ERP packages
• To discuss the pros and cons of different implementation approaches in relation to a statewide ERP implementation
• To discuss what other DOTs are doing• To create awareness of the DOT Community of Practice
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DOT Community of Practice
• Quarterly Conference Calls to discuss specific topics on implementing ERPs at a DOT
• Sharing of implementation stories• Sharing of modifications• Community of Practice website hosted by FHWA• http://knowledge.fhwa.dot.gov/cops/finsys.nsf/home
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What is an ERP?
• ERP = Enterprise Resource Planning• Functionality typically includes:
– Financials and Procurement– Human Resources and Payroll
• Primary software vendors are SAP, Oracle/PeopleSoft, and CGI/AMS
• Typically implemented as statewide projects; sometimes implemented at DOTs
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History of DOT Systems
• Legacy DOT systems– Many legacy systems custom built in the 1970’s– Satisfy the specific business needs of a DOT– Typically weak in reporting
• ERP systems– In 1990’s, ERPs did not have functionality to
meet the specific needs of a DOT• States implemented new ERPs and DOT interfaced
– Now, functionality exists to satisfy DOT needs• ERPs beginning to be implemented at DOTs
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ERP Functionality
Payroll
InventoryHuman Resources
Fixed AssetsTime Entry
Fleet ManagementBilling
Federal BillingAccounts Receivable
Project SchedulingFederal AgreementsAccounts Payable
Maintenance ManagementProject CostingPurchasing (Contracts)
Construction ManagementProject PlanningGeneral Ledger
DOT-specific functionality that could NOT be satisfied
by an ERP
DOT-specific functionality that could be satisfied by
an ERP
Administrative functionality satisfied by
an ERP
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DOT Financial Process
KS ERP 329
Budget Establishment
and Monitoring
Budget Establishment
and Monitoring
Construction Contract Payment
Construction Contract Payment
Vouchers Payments
Vouchers Payments
Vouchers PR/PO
PaymentPayment
Item Receipts
Item Receipts
Item Reorder
PR/PO
Trans-actions
Adjust-ments
Allocated Charges
Request for Reimburse-
ments
Reimburse-ment
PaymentExternal Parties
Project Cost Allocation
Project Cost Allocation
Third Party Billing
Third Party Billing
GL Accounting
GL Accounting
Budget Limits
Actuals
PurchasingPurchasing
Revenue Receipts
Third Party Receipts
Third Party Receipts
Usage ChargesUsage Charges Labor Distribution
Equipment Usage
Equipment Usage
Inventory Usage
Inventory Usage
Time and Cost
Collection
Time and Cost
Collection
Project AccountingProject Accounting
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DOTs Unique Needs
• Project management – Need to estimate and capture costs by project
• Project attribute data - Need to capture a number of data elements that are not standard in an ERP
• STIP and Capital Program - Need to produce the STIP and Capital Program
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DOTs Unique Needs
• Federal appropriations - Need to manage balances of federal appropriations
• One federal agreement funded by multiple federal appropriations - Need ability to prioritize usage of federal appropriations
• Splitting of transactions - Need to split transactions for multi-funded projects
• Federal bill - Need to electronically interface federal bill to FHWA
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DOTs Unique Needs
• Number of users – System used for not only financial purposes, but also for project management purposes
• Volume of transactions – Split-funded transactions create a large volume of transactions
• Amount of history – Project data needs to be kept from inception to closure
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Traditional Implementation Approach
DOT Systems
Statewide Systems
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ERP Implementation Approaches
• All out: Keep all DOT legacy systems and interface to new statewide ERP system
• All in: Convert all DOT legacy systems to new statewide ERP system
• Half in/half out: Convert only DOT administrative systems to new statewide ERP system; keep DOT legacy project management and billing systems
• Own ERP: Implement a new DOT-only ERP system
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Implementation Approaches
DOT Systems
Statewide ERP System
All-out
DOT Systems
Statewide ERP System
All-in
Project Systems
Statewide ERP System
Half-in/Half-out
New DOT ERP System
Statewide ERP System
Own ERPAdmin
Systems
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All-out
Payroll
InventoryHuman Resources
Fixed AssetsTime Entry
Fleet ManagementBilling
Federal BillingAccounts Receivable
Project SchedulingFederal AgreementsAccounts Payable
Maintenance ManagementProject CostingPurchasing (Contracts)
Construction ManagementProject PlanningGeneral Ledger
DOT-specific functionality that could NOT be satisfied
by an ERP
DOT-specific functionality that could be satisfied by
an ERP
Administrative functionality satisfied by
an ERP
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All-out
Payroll
InventoryHuman Resources
Fixed AssetsTime Entry
Fleet ManagementBilling
Federal BillingAccounts Receivable
Project SchedulingFederal AgreementsAccounts Payable
Maintenance ManagementProject CostingPurchasing (Contracts)
Construction ManagementProject PlanningGeneral Ledger
DOT-specific functionality that could NOT be satisfied
by an ERP
DOT-specific functionality that could be satisfied by
an ERP
Administrative functionality satisfied by
an ERP
DOT keeps legacy systems
Little change to
business
processes
No new systems
Eventually, the legislature will
likely force DOT to
move to th
e
statewide system
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All-in
Payroll
InventoryHuman Resources
Fixed AssetsTime Entry
Fleet ManagementBilling
Federal BillingAccounts Receivable
Project SchedulingFederal AgreementsAccounts Payable
Maintenance ManagementProject CostingPurchasing (Contracts)
Construction ManagementProject PlanningGeneral Ledger
DOT-specific functionality that could NOT be satisfied
by an ERP
DOT-specific functionality that could be satisfied by
an ERP
Administrative functionality satisfied by
an ERP
17Copyright © 2008 Accenture All Rights Reserved.
All-in
Payroll
InventoryHuman Resources
Fixed AssetsTime Entry
Fleet ManagementBilling
Federal BillingAccounts Receivable
Project SchedulingFederal AgreementsAccounts Payable
Maintenance ManagementProject CostingPurchasing (Contracts)
Construction ManagementProject PlanningGeneral Ledger
DOT-specific functionality that could NOT be satisfied
by an ERP
DOT-specific functionality that could be satisfied by
an ERP
Administrative functionality satisfied by
an ERP
State funds new system
Replaces legacy systems
Big change for a DOT
Lose control to
statewide
processes, procedures, and
policies
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Half-in/Half-out
Payroll
InventoryHuman Resources
Fixed AssetsTime Entry
Fleet ManagementBilling
Federal BillingAccounts Receivable
Project SchedulingFederal AgreementsAccounts Payable
Maintenance ManagementProject CostingPurchasing (Contracts)
Construction ManagementProject PlanningGeneral Ledger
DOT-specific functionality that could NOT be satisfied
by an ERP
DOT-specific functionality that could be satisfied by
an ERP
Administrative functionality satisfied by
an ERP
19Copyright © 2008 Accenture All Rights Reserved.
Half-in/Half-out
Payroll
InventoryHuman Resources
Fixed AssetsTime Entry
Fleet ManagementBilling
Federal BillingAccounts Receivable
Project SchedulingFederal AgreementsAccounts Payable
Maintenance ManagementProject CostingPurchasing (Contracts)
Construction ManagementProject PlanningGeneral Ledger
DOT-specific functionality that could NOT be satisfied
by an ERP
DOT-specific functionality that could be satisfied by
an ERP
Administrative functionality satisfied by
an ERP
DOT moves some systems to
statewide ERP
DOT keeps legacy DOT-specific
systems
Reconciliatio
n of data between
the two systems is diffi
cult and
cumbersome
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Own ERP
Payroll
InventoryHuman Resources
Fixed AssetsTime Entry
Fleet ManagementBilling
Federal BillingAccounts Receivable
Project SchedulingFederal AgreementsAccounts Payable
Maintenance ManagementProject CostingPurchasing (Contracts)
Construction ManagementProject PlanningGeneral Ledger
DOT-specific functionality that could NOT be satisfied
by an ERP
DOT-specific functionality that could be satisfied by
an ERP
Administrative functionality satisfied by
an ERP
21Copyright © 2008 Accenture All Rights Reserved.
Own ERP
Payroll
InventoryHuman Resources
Fixed AssetsTime Entry
Fleet ManagementBilling
Federal BillingAccounts Receivable
Project SchedulingFederal AgreementsAccounts Payable
Maintenance ManagementProject CostingPurchasing (Contracts)
Construction ManagementProject PlanningGeneral Ledger
DOT-specific functionality that could NOT be satisfied
by an ERP
DOT-specific functionality that could be satisfied by
an ERP
Administrative functionality satisfied by
an ERP
DOT controls development o
f
new system to match business
processes
Expensive
Need to justify
own ERP
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Recommendation
All-in
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How to succeed
All-in• Be an active participant throughout the entire project – your voice needs to be heard
• Have top-level support on the steering committee – ditto
• Take advantage of the ERP functionality – it is better than what it used to be
• Train your IT staff to support your needs after go-live – your needs require more support than others
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The challenges you will face
All-in• Adaptation to standard statewide COA – it is likely different and more high level than what you have today
• Inability to make desired DOT-specific modifications – there will be a few modifications that you will need
• Loss of control of reporting needs – learn to develop your own reports
• Loss of control over processing schedule – be ready to justify your needs
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What DOTs are doing
All-inRecently converted to a new ERP and went all-inRecently implemented a new ERPPA
Own ERPRecently implemented their own DOT ERP systemCurrently planning for a new ERPNC
Recently implemented their own DOT ERP system
Currently have own ERP; upgrading to new own ERP
Currently half-in/half-out, but moving towards all-in
Planning to go all-in with new state ERP system
Currently all-out and interfaces to the state ERP
Currently all-out and interfaces to the state ERP
Plans to go all-in with new state ERP system
Recently converted to new state ERP; moving to own ERP
Just converted to new state ERP and went all-in
Currently all-in with state ERP
Planning to go all-in with new state ERP system
Recently converted to a new state ERP and went all-in
Currently planning to implement own DOT ERP system
Currently developing own custom system and plan to interface to state system
DOT
Own ERP
Own ERP
All-in
All-in
All-out
All-out
All-in
Own ERP
All-in
All-in
All-in
All-in
Own ERP
Own new system
Approach
Currently planning for a new ERPAL
Currently implementing a new ERPTN
Currently planning for a new ERPCA
No plans for a new ERPWY
Currently planning for a new ERPVA
Implemented a new ERP 5 years agoVT
Implemented a new ERP 5 years agoOK
Recently implemented a new ERPOH
Currently planning for a new ERPNY
Recently implemented a new ERPNM
Recently implemented a new ERPIN
Implemented a new ERP 8 years agoGA
Currently implementing a new ERPDE
Recently implemented a new ERPCT
StateState
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DOT Community of Practice
• Quarterly Conference Calls to discuss specific topics on implementing ERPs at a DOT
• Sharing of implementation stories• Sharing of modifications• Community of Practice website hosted by FHWA• http://knowledge.fhwa.dot.gov/cops/finsys.nsf/home