Thursday 17th August SOCAP Symposium

David PadmanExecutive General Manager NSWFCm Travel Solutions

Welcome

Thursday 17th August SOCAP Symposium

Flight Centre and FCm Travel Solutions

What Makes Us Different?

Thursday 17th August SOCAP Symposium

Graham “Skroo” Turner

Thursday 17th August SOCAP Symposium

Our Core Philosophies

Flight Centre and FCm Travel Solutions

Thursday 17th August SOCAP Symposium

Our Core Philosophies- Our People

Thursday 17th August SOCAP Symposium

Our Core Philosophies- The Customer is Paramount

Thursday 17th August SOCAP Symposium

Our Core Philosophies-Profit. Ownership. Incentives.

Thursday 17th August SOCAP Symposium

Our Core Philosophies- One Best Way

Thursday 17th August SOCAP Symposium

Our Core Philosophies- Our Structure

Thursday 17th August SOCAP Symposium

Our Core Philosophies- Taking Responsibility- Egalitarianism and Unity in the Workplace

Thursday 17th August SOCAP Symposium

Our Core Philosophies- Our People are Real