David K. Holt

5504 Karen Dr, Milton, FL 32583Cell: (850) 737-1910

Email: afphotodad@gmail.com

OBJECTIVE: To plan, design, integrate and install Audiovisual and Video Teleconference systems in support of Department of Defense and associate agencies throughout the federal government.

EMPLOYMENT HISTORY:VTC Support Tech Lead, Contractor 04/10 — PresentL-3 Communications National Security Solutions (NSS)11955 Freedom Drive, Reston, VA 20190Salaried Position: Flex 80 hours/pay periodSupervisor: Terry Porter (850) 884-3030, may be contactedClearance: Department of Defense, Secret Clearance, December 2010

Serves as the Video Teleconference (VTC) Team Lead at AFSOC in support of the USSOCOM Information Technology Enterprise Contract (SITEC) for Distributed Computing. Supervises five personnel on this team; together, they maintain both fixed and portable VTC suites and all system elements (e.g., video cameras, all projection screens, speakers, control consoles, control software), including initial installation, connection, and configuration. In addition, the team is responsible for day-to-day setup, scheduling and operational assistance for conducting video teleconferences as requested by AFSOC personnel.

Develops reports, metrics and procedures in support of the SITEC SLA requirements for VTC Support. Ensures standard operating procedures are in place that align with ITIL standards and escalation processes with other SITEC towers. Ensures equipment listings align with the Configuration Management Data Base (CMDB) and maintains accuracy for reporting.

Work closely with AFSOC Real Time Services Program Manager to accomplish site surveys, maintenance, upgrades and expansion of Video Teleconference support within AFSOC. This includes submitting program requirements for new equipment and warranty/licensing upgrades/renewals to Program manager for authorization and funding. In addition, he coordinates the installation of VTC equipment at geographically separated AFSOC units with other host base organizations.

Under my direction our team provides streamline scheduling processes, installation guidance, and coordinated support for Global Video Services (DISA) VTCs and Classified VTC services within SOCOM’s SIE; both unclassified and classified scheduling/facilitation to Three Star General Officer level effort. I have also coordinated the facilitation of A/V tech installs from NAVAIR and third party vendors to ensure all necessary requirements are in place for rapid turnover/completion of systems. I am also responsible for the design, development, implementation, and analysis of audio and video networks and associated equipment; perform equipment engineering, design evaluations and development of a wide range of audio and video products for AFSOC and tenant organizations.I provide advanced troubleshooting of Crestron and AMX control systems and all A/V components; coordinate RMA’s, load code updates and provide Tier II /Tier III level support between host and equipment installation/repair.Network Help Desk Lead, Contractor 11/07 — 03/10L-3 Communications National Security Solutions (NSS)11955 Freedom Drive, Reston, VA 20190Salaried Position: Flex 80 hours/pay periodSupervisor: Kevin Stamm, may be contacted (can provide number as needed)Clearance: Department of Defense, Secret ClearanceSupervised a 24X7X365 customer support organization. Interfaced directly with supported end-users to provide advanced hardware, software, network, and applications problem resolution. Is an expert with industry standard desktop operating systems and office automation software suites. Experienced scheduler. Managed internal problem escalation procedures and software tools. Maintained a continuity document. Provided oversight and leadership to three customer support teams: 1) Service Desk, 2) Desktop Support team, and 3) an IT trainer. Performed as the Incident Manager and SME activities on the Problem Management Board; interacted closely with the Configuration Management (CM) community; analyzed team productivity, incident load and produced weekly and monthly metrics reports; other tasks and activities as directed. Coordinated with peers and senior management. Worked closely with the military customer to ensure network issues/reports are clearly identified and the status is clearly communicated. Air Force Photographic Specialist/Manager, 10/86 — 11/07Various Locations WorldwideHighest Rank Achieved: E-7, Master Sergeant, USAFClearance: Department of Defense, Secret ClearancePerformed Combat Camera Duties in documentation of war time activities in Operation Iraqi Freedom. Daily management of Audio Visual Resources to include Graphics, photo and Video support of Air Force base level support.

Led local team to test Air Force initial digital photography capabilities during infancy of digial photography. Beta tested several versions of Adobe Photoshop and led analysis of processes and procedures for test project/Was hand selected as one of five DoD instructors for Stand up of Advanced Electronic Imaging Course for DoD A/V schoolhouse located at Ft Meade, MD. Taught advanced photo, graphics and video technics; developed course material and instructional guides. Taught courses for interactive multimedia, web design and color management.

Air Force Flight Simulator Specialist, 5/84 — 10/86Various Locations Highest Rank Achieved: E-4, USAFClearance: Department of Defense, Secret ClearancePerformed preflight checks, periodic inspections, post flight checks and maintenance on T-38 Flight Simulator system. Responsibilities included all electronics, electro mechanical, hydraulic, pneumatic and generator systems repair. Utilized advanced electronics training to routinely repair items to keep systems functional. Received both advanced electronics training and high reliability solder courses during this period.Was selected to ‘crew chief’ one of three systems as an E-3; a selection reserved for E-5 and higher.

EDUCATION:Western International University 2009-2011IT Program GPA: 3.89/4.0 TRAINING: AF Senior NCO AcademyAF NCO Academy Advanced Electronic Imaging CourseAdvanced Photographic Color CourseIntroduction and Advanced DOSCenter for Creative Imaging – KODAK Digital Imaging Course

CERTIFICATIONS: Crestron DM Certified Engineer -4KCreston DM Certified Designer -4KAMX Certified Engineers Course

AMX Certified DesignerVidyo Installation Course – Federal BuildCisco TVS1 Course ITIL V2

COMPUTER SKILLS: PC and Macintosh Operating Systems, Microsoft Office, Outlook, SharePoint, Internet, Adobe Photoshop, Adobe Suite, VOLUNTEER EXPERIENCE: Audio Engineer, 10/92 — PresentVolunteers in local church as audio engineer/technician. Responsible for set up, operation and tear down of each service/special event or community support. Has provided direct support of several kids productions with full audio, video and lighting. Acting alternate media producer for church events.