davis johnson steve cauthen lisa bohanan venice smith faith daniel

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Davis Johnson Steve Cauthen Lisa Bohanan Venice Smith Faith Daniel The Dawg Pound

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Page 1: Davis Johnson Steve Cauthen Lisa Bohanan Venice Smith Faith Daniel

Davis Johnson

Steve Cauthen

Lisa Bohanan

Venice Smith

Faith Daniel

The Dawg Pound

Page 2: Davis Johnson Steve Cauthen Lisa Bohanan Venice Smith Faith Daniel

PDCA Cycle

PlanDoCheckAct

Plan – A change or a test, aimed at improvement.Do – Carry out the test, comparison, or experiment (preferably on a small scale).Check – Check the results. What did we learn? What went wrong?Act – Adopt the change, or abandon it, or run through the cycle again.

Page 3: Davis Johnson Steve Cauthen Lisa Bohanan Venice Smith Faith Daniel
Page 4: Davis Johnson Steve Cauthen Lisa Bohanan Venice Smith Faith Daniel

•Planning, Preparation, Getting Ready, Initiation setting up, etc.

•It’s all about PLANNING what you’re going to, about to, want, need or would, like to DO. • Scope Remediation• Integration Quality Assurance• Milestones Roles & Responsibility• Resources Improvement• Risks Communication• Measurement Procurement

PLAN

Page 5: Davis Johnson Steve Cauthen Lisa Bohanan Venice Smith Faith Daniel

• Implementing, Actualizing, Realizing, Building, Creating, Rolling-Out, Deploying, etc.

• It’s all about DOING what you’ve Planned for in the planning phase.• Communicate Meet• Recruit Deploy• Research Deliver• Procure Support• Build Maintain• Document Operate

DO

Page 6: Davis Johnson Steve Cauthen Lisa Bohanan Venice Smith Faith Daniel

• Monitoring, Measuring, Controlling, Evaluating, Inspecting, etc.

• It’s all about CHECKING you’re Doing things tight and you’re Doing the right things. • Monitor Compare against:• Collect Baseline• Inspect Goals• Analyze KPIs• Confirm Evaluate• Trend Report

CHECK

Page 7: Davis Johnson Steve Cauthen Lisa Bohanan Venice Smith Faith Daniel

• Improving, adjusting, correcting, intervening, controlling, directing, etc.

• It’s all about ACTING on the information that comes available from the checking phase.• Resources Culture/Structure• People Reinforcement• Processes Training• Technology Targets• Partners Communication• Capabilities New Services

ACT

Page 8: Davis Johnson Steve Cauthen Lisa Bohanan Venice Smith Faith Daniel

The G Game

Page 9: Davis Johnson Steve Cauthen Lisa Bohanan Venice Smith Faith Daniel

Plan Do Check Act It’s For All Your Problems

Summary