dealer toolkit - trigard · niche™ trifold brochure niche towers and custom niche walls send us a...

DEALER TOOLKIT

Sales Tools Binder.indd 1 9/10/2018 9:38:35 AM

WHAT’S INSIDE?

At Trigard, we equip our dealers with the digital and printed sales tools and training they need to support their customers. Our dealers enjoy access to all of these resources and more without licensing fees, royalties or restrictive agreements.

That’s what it means to be part of the Trigard family.

In this packet you will find information on:

Tools for you and your selection room • Burial and Urn Vault Product Guides • Interactive Outer Burial Container Price Lists • Burial and Urn Vault Wall Displays • Posters • Vault Conversion Charts • Burial Vault and Urn Vault Binder Sales Sheets • Customer Service Survey

Tools for your families • Burial Vault and Urn Vault Booklets • Niche™ Trifold Brochure • Other Literature • How to Order Sales Tools

Need help setting up at trade shows?

Call 800.637.1992 and let us help you with your display.

Are your materials up-to-date?

Ask us how we can support you with current Trigard materials, including web graphics.

Get Dealer Resources online!

Register for free at www.trigard.com.


WELCOMEStrong products. Family-owned. Customer focused.

James “Big Jim” DarbyFounder

Linda Darby-DowersChief Executive Officer

Rich DarbyChief Operating Officer

Donna Darby-WalthallChief Financial Officer

Ethan DarbyMarketing Director

Ross DarbyPlant Manager

Jeff MillerVice President of Business Development

When it comes to memorialization, “Big Jim” always believed “there has to be more...” Due to his big picture thinking that carries on through his children and grandchildren, many breakthroughs have impacted the industry, such as Trigard’s:

• Thermo-formed polymer liners

• Patented strong arched cover vault design

• Affordable Aegean® vault offering 3 layers of protection and personalization

• Custom vault and urn vault Appliqués

• 6 funeral homes with 2 cemetery/funeral home combos to serve as test sites

• Other innovative products and tools that continue to help you serve families

Trigard Marketing TeamOur in-house team is focused on providing you with the best tools and customization for your business and the families you serve.


PRODUCT GUIDESVault and urn vault (8.5” x 11”)

vaultsProduct reference guide

• this book is provided to introduce your funeral home or cemetery to trigard burial vaults.

• for tools to talk to the families you serve, contact your trigard dealer.

CremationProduct reference guide

• this book is provided to introduce your funeral home or cemetery to trigard cremation products.

• for tools to talk to the families you serve, contact your trigard dealer.

Information and large color graphics, including...

• Educational “Why a Trigard lined vault?”

• Entire vault selection and options

• Appliqués

• With Honors

• Niche® Towers and Custom Niche walls

• Trigard University

• Darby Family-Owned and Customer Focused

Customize with your tent and chair colors, tent name, product offerings and logo when ordering a minimum of 250 prints.


CUSTOMIZABLE PRICE LISTSOuter burial and cremation container pricing

Customize with your tent and chair colors, tent name, product offerings and plug in your own pricing to print. Also available for pet product pricing.

Our funeral home makes no representations or warranties about the protective value of certain caskets or outer burial containers other than those made by the manufacturer. The only warranties, expressed or implied, granted in connection with goods sold with this funeral service are the express written warranties, if any, extended by the manufacturers thereof. The seller extends no other warranties and no warranties of merchandising fitness for a particular product. In most areas of the country, state or local law does not require that you buy a container to surround the casket in the grave. However, many cemeteries require that you have such a container so that the grave will not sink in. Either a grave liner or a burial vault will satisfy these requirements.

PRICES EFFECTIVE

Prices are subject to change without notice.

Outer Burial COntainer PriCe list

Full Cemetery Set-up.........................................................................................................

Full Cremation Set-up........................................................................................................

Additional Tent.................................................................................................................

Set & Seal Only................................................................................................................

Additional Service for Sundays...........................................................................................

Additional Service for Holidays...........................................................................................

Your Funeral Home

$123.45

$123.45

$123.45

$123.45

$123.45

$123.45

January 15, 2016


CUSTOMIZABLE WALL DISPLAYS• Low-cost• Large colorful educational graphics• Increase average sales compared to miniature samples• Save on shipping and space

Customize with your tent and chair colors, tent name, product offerings and choose a size to fit your wall space.

Vault Urn Vault Healing Tree®

Memorials Pet Products


POSTERSChoose from our library of 20” x 28” PVC posters.

Information and large color graphics, including but not limited to...

• Appliqué and Appliqué Library

• Vault and Urn Vault Selection

• Healing Tree® Vault and Urn Vault

• Total Solutions Pet Products

• Serenity® Infant and Child Casket Vaults

• Tent Set Ups

• Educational “Why a Trigard lined vault or urn vault?”

• Educational “What’s the Difference?” Concrete box vs. lined, sealed vault

Customize with your tent and chair colors, tent name, product offerings and logo. Includes aluminum trim edging.


VAULT CONVERSION CHARTSMake conversion easier.


SALES BINDER SHEETSVault and urn vault

Information and large color graphics, including...



• Appliqués

• With Honors

Customize with your tent and chair colors, tent name, product offerings and logo. Available as print or digital catalogs.


CUSTOMER SERVICE SURVEYAsk your customers how you are doing.

Available as a printed or interactive pdf or ask us how we can help you make it a digital online survey.

1. Which of our products/services did you most recently use? __________________________

________________________________________________________________________________________

2. Why did you choose us? ______________________________________________________________

3. Is there one member of our team that stood out in your mind? Why?

________________________________________________________________________________________

________________________________________________________________________________________

4. If you could change one thing about our services, what would it be?

________________________________________________________________________________________

_________________________________________________________________________________________

5. If you could add one service to help better serve families, what would it be?

________________________________________________________________________________________

6. What’s the most memorable part of the service we provided for the family you

served?

________________________________________________________________________________________

________________________________________________________________________________________

7. Anything else we should know?

________________________________________________________________________________________

________________________________________________________________________________________

8. How would you rate your overall experience with us?

Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied

C U S T O M E R S U R V E YYour feedback is important to us. Thank you.

Please mail or fax the completed survey to [3901 N. Vermilion St., Danville, IL 61832] or [(217) 442.4020].

Your name and company (optional): ________________________________________________________

Your CompanyName


VAULT BOOKLETSVault and urn vault (8.5” x 5.5”)

Information and color graphics, including...



• Appliqués

• With Honors

Urn VaUltschoosing an URn vaUlt

copyright © 2015 greenwood inc. www.trigard.com 800.637.1992

vaultschoosing A buriAl vAult

copyright © 2014-2018 greenwood inc. www.trigard.com 800.637.1992Customize with your tent and chair colors, tent name, product offerings and logo when ordering a minimum of 250 prints.


NICHE™ TRIFOLD BROCHURENiche Towers and custom Niche Walls

Send us a picture of your space and our team

of graphic artists will help you imagine the

possibilities with a virtual mockup.

Call 800.637.1992 and ask to speak with our Project Manager.

Virtual Niche Mockup

Trigard Niche products are affordable solutions

for funeral and cemetery professionals looking

to provide elegant memorialization for families

choosing cremation.

Find your niche.

Copyright © 2011 Greenwood Inc

Trigard Niche products are:

www.trigard.com niche™

• An answer to the challenge presented by the rising popularity of cremation

• A memorialization solution incorporating versatility, economy and beauty

• A small initial investment that continues to yield big rewards

www.trigard.com

Copyright © 2017 Greenwood Inc.

Strong, secure and beautifully finished in

granite panels, Trigard’s Niche Towers

provide a flexible solution for cremation

memorialization.

Within the footprint of one traditional

grave, you can give dozens of families a

beautiful place to share memories.

Our scalable, multistage Niche Tower

system is easily shipped and assembled,

whether you require only one unit or are

designing an entire memorial garden.

Niche Tower

A custom Trigard Niche Wall can transform

overlooked nooks into usable space. A

Niche Wall can wrap around corners, fit

into alcoves and flank doorways. Custom-

designed for your unique facility, a Niche

Wall will add value to your property

and give families a cherished place for

cremated remains.

N i c h e Wa l l

www.trigard.com


OTHER PRODUCT LITERATUREProduct information cards and literature

• Appliqué (8.5” x 5.5”)

• Healing Tree® Vault & Urn Vault (8.5” x 5.5”)

• Serenity® Infant & Child Casket Vaults (8.5” x 5.5”)

• Pet Products (8.5” x 11”)

APPLIQUÉ

Above you rests a Healing Tree,

with branches to the sky.

Its roots planted deeply

connecting you and I.

Its shape, its trunk, its stature,

represent your life.

The trials and tribulations,

the joys, the tears, the strife.

From the Healing Tree I shall take

a ring shaped like a dove

A ring to hold precious memories

of your unforgotten love.HEALING TREE®

A CELEBRATION OF LIFE GRAVESIDE CEREMONY AND BURIAL VAULT

®

Youth, toddler, Infant and PreemIe Casket Vaults

Customize with your logo with a minimum order of 250 prints.


CONVENTION KITRepresent Trigard at your local trade shows.

Trigard dealer convention kits make it easy to represent Trigard products and your business. Visit our website or call 800.637.1992 to request your free* kit.

*You are only responsible for the cost to ship the items to and from your location.

www.trigard.com/dealer-resources/


EASILY ORDER SALES TOOLSHow to order:

• Visit www.trigard.com/dealer-resources/ to download or order many items directly online (registration is free).

• Call 800.637.1992 and place the order with Customer Service.

• Email [email protected].

www.trigard.com/dealer-resources/


EDUCATION & TRAINING

• Bring current customers to strengthen product mix.

• Bring potential customers and allow us to help with conversion.

• Utilize learning modules from collecting payables to using social media to attract new customers.

• Learn from a facility with test sites including manufacturing, cemetery and funeral home.

• Address your unique challenges.

• Share your successes.

• Organize customized training at your facility for your local customers.

• Take advantage of manufacturing and sales support and continuing education.

Bring your team to Trigard University!

Sign up online or call 800.637.1992. FREE CEUs!


NOTES


800.637.1992www.trigard.com


dealer toolkit - trigard · niche™ trifold brochure niche towers and custom niche walls send us a...

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