dear members and business partners, · 2016-11-28 · october 2016 dear members and business...

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October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris- ing developments that both directly and indirectly affected the insurance markets. Besides changes and castling in the top manage- ment positions of the international insurance compa- nies (Zurich, Generali, AXA), often combined with sig- nificant strategic changes, also mergers and acquisi- tions shaped the insurance landscape. Whole waves of company mergers, which we already know from other industries, have reached Continental Europe and mega-brokers have started fighting their position by trying to expand in the SME sector. Furthermore, new players have entered the market, e.g. Hyperion Group. Further challenges arise from supervisory changes, which directly influence clients’ interests (UK and Rus- sia), but also fundamental changes in the political landscape (e.g. BREXIT) with unforeseeable eco- nomic consequences, also for cross-border insurance solutions. Table of Contents Members Market and Product Information Conferences & Events Editorial Team

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Page 1: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

October 2016

Dear members and business partners,

2016 has been a very eventful year with partly surpris-

ing developments that both directly and indirectly

affected the insurance markets.

Besides changes and castling in the top manage-

ment positions of the international insurance compa-

nies (Zurich, Generali, AXA), often combined with sig-

nificant strategic changes, also mergers and acquisi-

tions shaped the insurance landscape. Whole waves

of company mergers, which we already know from

other industries, have reached Continental Europe

and mega-brokers have started fighting their position

by trying to expand in the SME sector. Furthermore,

new players have entered the market, e.g. Hyperion

Group.

Further challenges arise from supervisory changes,

which directly influence clients’ interests (UK and Rus-

sia), but also fundamental changes in the political

landscape (e.g. BREXIT) with unforeseeable eco-

nomic consequences, also for cross-border insurance

solutions.

Table of Contents

Members

Market and Product

Information

Conferences & Events

Editorial Team

Page 2: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

As an international SME insurance broking network with a market value of USD 2.1 bn in

premiums and 16,000 employees worldwide, we are increasingly considered as a re-

spectable partner by the major international insurance companies with whom we al-

ready have in-depth conversations on the top management level. To ensure that the ef-

forts are also target-oriented, the development of the unisonBrokers network towards a

strong union is vital.

The first step in this direction is the analysis of common premium volumes with the respec-

tive insurers, which we have taken within the scope of our global survey conducted

among our members, with the aim of gaining better conditions and commissions. Cur-

rently, we are evaluating the results of this survey. In case we have not received your

feedback yet, we would kindly ask you to send the respective information at your earli-

est convenience.

Nowadays, everyone is talking about cyber insurance. Nearly every member of our net-

work added this kind of coverage to their product portfolio. However, while the gross

written premium in the USA rose to USD 3 bn, the market outside the USA is still in an early

stage.

To deepen our members' understanding of this issue, unisonBrokers is giving a workshop

for its German members in cooperation with TÜV SÜD – Sec-IT, BELFOR Deutschland

GmbH and Erichsen GmbH. The “Cyber Risks” workshop, which will take place in

Stuttgart on October 26, aims at providing a deeper insight into this subject as well as at

showing solutions for comprehensive customer service in this business sector.

In the last few months, numerous new members joined the unisonBrokers network.

With a record number of 170 participants including the most renowned international in-

surance carriers, our last unisonBrokers Independence Day Conference in Porto was a

tremendous success.

Last but not least, after a long and complex development process, we advanced our

internet platform uniNet, which proved to be successful in the past, to the next level, al-

lowing more potential for the development of the interactive processes, reporting, co-

ordination of projects as well as for the general exchange between our members.

A famous Chinese proverb says: “May you live in interesting times”. Well, as this is what

we all do at the moment, we could add the following words: “and may you make the

best of it”.

We very much hope you will find our choice of articles in this unisonTimes edition interest-

ing and informative. Enjoy reading!

Yours,

Rolf H. Diekhoff

Page 3: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

Members

New members

Australia

Ceneta Insurance Services: www.ceneta.com.au

Contact: Mr. Darryl Morris, [email protected]

The companies owned by Darryl Morris being LTM Risk Partners, the former unisonBrokers

member, National Franchise Insurance Brokers, Worldwide Franchise Insurance Brokers,

ABI Platform, have now gone through a major change effective the 6th April 2016. Dar-

ryl Morris has sold 100 % of his interests in LTM Risk Partners to a Joint Venture with the

Steadfast Network, at the same time selling 50 % interests in NFIB, WFIB & ABI to private

equity. This significant change is enabling the expansion of the product range and of-

fering of these companies both locally in the Australian market and internationally. To

assist with the unisonBrokers membership requirements, a new broking business called

Ceneta Insurance Services (100 % owned by Darryl) was established to meet the needs

of our network clients, ensuring the same level of service and commitment previously

enjoyed under LTM Risk Partners. Ceneta and NFIB are the new joint members within

unisonBrokers.

Belgium

Induver Insurance: www.induver.be

Contact: Mr. Jean-Luc Verbaet,

[email protected]

Induver is a leading insurance broker and advisor in Belgium, founded in 1990.

Since then Induver has grown into being one of the10 largest independent brokerage

companies of the country and an important partner of every insurer in the Belgian mar-

ket.

Induver is a family-owned business and has 3 offices, namely in Antwerp, Ghent and

Hasselt. The more than 100+ motivated staff members are highly focused on corporate

insurance with specific complexity. Induver is one of the market leaders in road trans-

portation and coach & bus insurances. Other specialties include tailor-made solutions

for the construction sector, professional liability insurance for the consulting sector and a

specialized marine insurance team.

Induver has a dedicated international desk in Antwerp with more than 20 years of expe-

rience in international insurance solutions. All incoming international clients are per-

sonally followed up by Jean-Luc Verbaet and his international team, backed by the en-

tire Induver organization.

Page 4: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

Denmark

RTM Insurance Brokers A/S: www.rtm.dk

Contact: Mr. Henning Toftager, [email protected]

RTM Insurance Brokers A/S is the largest independent Danish-owned insurance broker

in Denmark

RTM consists of mainly 4 units being

industrial and commercial insurance broker division

Engineering and Risk management division

Health and benefit department

Insurance underwriting agency with several pool solutions.

RTM has more than 60 employees and was founded in 1992.

RTM’s success and ongoing growth is based on being in close contact with our cus-

tomers delivering state of the art insurance and risk management solutions.

India

SecureNow Insurance Broker Pvt. Ltd. : www.securenow.in

Contact: Mr. Abhishek Bondia, abhishekbond-

[email protected]

SecureNow is an award winning insurance broking firm focused on commercial insu-

rance in India. We have been recognized as a top three Asian Broker by an indepen-

dent peer-group two years in a row. We have been awarded the claims innovation of

2016 by the Claims Awards Asia Pacific 2016.

Our distinctiveness lies in the use of technology to deliver insurance services and our

deep product knowledge. Our work is spread across all lines – employee benefit being

the largest followed closely by marine, property and liability. We have over 1600 clients

in India, many of these multinationals, spread across industry and cities.

We play a constructive role in increasing insurance awareness by writing frequently in

popular local media, publishing health insurance ratings that are now considered a

market standard and contributing to various insurance and financial planning journals.

Many of our clients are expanding rapidly and looking for support outside of India. We

value international collaboration not just on clients but also on technology, underwrit-

ing and servicing.

Page 5: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

Italy

CARE Broker: www.brokercare.com

Contact: Mr. Cristian Novelli, [email protected]

Established in 2001 by Sergio De Regibus following a 40-year long career in insurance,

Care is a leading specialist international insurance broker based in Milan, Italy and in

Lugano, Switzerland. As a well-established professional and accurate intermediary be-

tween firms and the most important insurance companies, Care has a strong expertise

in Marine risks (including project cargo): in this field, the company can offer a second-

to-none service to international freight forwarders, carriers and worldwide logistics op-

erators, thanks to a sound industry knowledge. In addition to this, Care can provide

wide-ranging property and liability covers, pollution and environmental liability poli-

cies, travel, life & health and legal protection for companies and individual customers.

A strong expertise in technologies (including renewable energies and, in the coming

months, cyber policies) completes their varied skills. Thanks to its own network of corre-

spondents and to its status of Lloyd’s correspondent Care has a truly global presence,

now further strengthened with unisonBrokers. Its years-long, cherished relationships with

the most important insurance companies of these two countries will also be an ad-

vantage for anyone interested in placing risks there. The valued additional first-class

service usually provided by Care to its clients, which includes effective risk analysis,

professional claims management and its specialists’ continued availability, will be the

same offered to other unisonBrokers members: a guarantee of quality that will ensure

that Care will take…care of them.

Switzerland

GlobalBroker: www.globalbroker.ch

Contact: Mr. Christian Scharer,

[email protected]

GlobalBroker was established due to a spinoff from an existing broker company. The

former independent company location Zurich and competence center for Interna-

tional Program Business was rebranded to GlobalBroker Group AG at the beginning of

2016. GlobalBroker runs its brokerage operational business mainly for domestic and in-

ternational corporate clients. On September 1st, GlobalBroker opened a second office

with ten employees in Basel. Other G|B locations will follow in major Swiss cities such as

Bern, Geneva, Lausanne. Once more, we had the chance to experience a successful

business year with our broker partners from the unisonBrokers network. We very much

appreciate the numerous longstanding relationship and we take herewith the oppor-

tunity to express our special thanks to all of you. We look forward to a continued fruitful

cooperation also in the future under the new “G|B flag”. Always being well advised –

therein lies our strength.

Page 6: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

Member information

Australia/New Zealand

Ceneta Insurance Solutions Pty Ltd.

USA

Cottingham & Butler: www.cottinghambutler.com

Contact: Mr. Robert Heath,

[email protected]

C&B is a full-service broker that acts as a risk manager & benefits consultant for local,

regional, national, and multi-national clients. C&B has grown from 2 employees in 1957

to over 800 today, with clients in every state in the United States and an historical, or-

ganic growth rate in excess of 15 % year. In recent years, our growth has ranged from

18 % to 22 %. The growth is largely due to the focus on the alternative market place

which is comprised of risk management alternatives and services as opposed to con-

ventional insurance (off the shelf insurance solutions). The alternative market place utiliz-

es self-insurance, large retentions or captives (C&B has structured 9 policyholder owned

captives) which works well for the larger lines of a firm such as workers compensation,

general liability or fleet. C&B also performs feasibility analysis and knows the market well

for excess coverages. C&B provides superior in-house services for claim administration

for both casualty and employee benefits, safety services as well as medical services

with a full-time Medical Director and 30 nurses on board. All of this has produced signifi-

cant cost savings for clients throughout the USA who keep sending referrals to C&B

which made the company rank amongst the top 35 brokers in the US.

The Australian broker Worldwide

Franchise Insurance Brokers just

opened a subsidiary in New Zealand

and has further partner opportunities

under contract discussion in six other

countries.

(Source: Ceneta Insurance Solutions Pty Ltd.; photo: private)

Contact: Mr. Darryl Morris, [email protected]

Page 7: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

With the merger of Fraumünster Insurance Experts and swissbroke Group under one

umbrella, the foundation for a sustainable business development has been laid. We

are well-prepared to realize our vision to jointly act as a leading insurance broker and

expert with a focus on SMEs in Europe.

The new holding company is the best type of enterprise for the successful handling of

future challenges in the market.

ASSEPRO pursues a clear multi-brand strategy, i.e. both of the brands, Fraumünster In-

surance Experts and swissbroke will continue operating independently. This will also ap-

ply if other local brokers join the group.

We are convinced that a common holding company enables a better reaction to the

market needs, also in the future. Therefore, we are looking forward to jointly develop-

ing new and innovative products, processes and services with your assistance so that

our clients will benefit from a wider range of services and more attractive conditions.

If you have any questions, please contact Beat Blaser at [email protected]

Switzerland

swissbroke AG/ASSEPRO

The corporate name for the

new holding structure is ASSE-

PRO. This name will hence-

forth be the new quality

brand, supported by the logos

of both its subsidiaries. Thus,

ASSEPRO takes over the lead-

ing position regarding co-

ordination, management as

well as account maintenance

and as a holding company

ensures a solid group struc-

ture.

ASSEPRO – Introduction of the new umbrella brand

Contact: Mr. Beat Blaser, [email protected]

Page 8: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

USA

Alper Services

Contact: Mr. Gary Kirshenbaum,

[email protected]

Most business owners hear the words,

„trade credit insurance“ and immediately

assume „this isn’t for me, it’s on only for

companies that sell overseas or have a ter-

rible history of losses“. In reality, many com-

panies only trading domestically and with a

spotless loss history insure either a portion or

all of their receivables. What’s more, credit

insurance assures these companies will con-

tinue to have a spotless loss history as a part

of its legacy.

Given the strength Alper Services has in re-

presenting middle-market businesses across

the country, it came as no surprise that it

started its Alper Global Trade Risk Manage-

ment division earlier this year. Since its

inception, it has helped companies to reali-

ze their receivables – which on a balance

sheet are among a company’s largest as-

set class – are among te most vulnerable to

a loss. When it comes to risk protection, re-

ceivables are all too often exposed.

Alper Services closes the gaps associated

with a company’s receivables. When ex-

plained by Gary Kirshenbaum – who spear-

heads the division for Alper Services – credit

insurance can help a company grow its top

-line revenues while proactively safeguar-

ding against bottom-line losses.

„To be sure, credit insurance was instituted

to help protect companies doing business

overseas. One never knows all oft he risks

involved when doing business on the other

side of the pond. Yet, most CEOs don’t

recognize that credit insurance can make

receivables more attractive to your ban

and other lenders,“ he noted. „It’s amazing

the look on their faces when they can see

they can obtain more favorable terms by

including more receivables in a borrowing

base, with credit for export receivables

and/or overcoming concentration caps or

extended terms that age out. It opens new

doors and new opportunities. We look at

credit insurance as a means of opening up

cash-flow when business owners need it

most.“

Kirshenbaum addressed some ways that

credit insurance can protect companies:

A customer is insolvent or has an inabi-

lity to pay timely

Export payments are inconvertible or

„stuck“

Political unrest and violence, govern-

ment expatriation, business interruption

Early warning that a good customer

has suffered a degradation of credit

For an honest assessment for whether your

business is a candidate for credit insurance,

reach out to Gary Kirshenbaum at gkirshen-

[email protected].

(Source: Alper Services LLC, Alper Global Trade Management)

ALPER GLOBAL TRADE RISK MANAGEMENT

brings credit insurance to middle-market manufacturers

Page 9: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

Germany

Württembergische Versicherung AG

As of June 13, 2016, Württembergische

Lebensversicherung [life insurance] has en-

larged its old-age pension scheme portfolio

by adding the new index pension scheme

„IndexClever“ to its range of insurance

products.

Since index pension schemes combine the

return potential of the money markets with

the securities of a standard pension

scheme, they are a popular form of old-

age pension. Many providers count on in-

dex pension schemes on stock indices in

conjunction with limits on return. Stock indi-

ces are often subject to fluctuations. There-

fore, positive monthly returns are often

capped while negative returns are debited

fully to the accounts of the investors. Thus,

the success has failed to materialize up to

now.

According to the Württembergische

Lebensversicherung, multi-asset indices are

a much better alternative. In contrast to Eu-

roStoxx and DAX, they display different clas-

ses of investment and thereby reduce the

fluctuation margin without minimizing the

opportunities in the same way. Hence, the

company has developed the “multi-asset

strategy index” for its index pension

scheme. The multi-asset strategy index is

widely spread and invests in nine bonds

worldwide. In the stock class of investment,

there are Europe, USA, Japan and China

being the most important economic re-

gions.

Furthermore, state bonds are designed for

investment in the USA, Germany and Ja-

pan. Commodity trading is globally cov-

ered by raw materials in general, except for

agriculture commodities, as well as gold. As

one could both bet on falling or rising share

prices, there are up to 18 different bonds to

choose from. This enables a wide spread of

risk and creates the basis for a broadly di-

versified portfolio. The index is adjusted dai-

ly, according to the current market situa-

tion.

Norbert Heinen, Chairman of the Württem-

bergische Lebensversicherung AG com-

ments on the product as follows:

“Our new product is perfectly suitable for

old-age pension investments. By means of

the index share, it enables yearly growth

opportunities and 100 % capital guarantee

for the saved assets.

This means: If the yearly return on invest-

ment of the index is positive, the clients will

proportionally profit from the price deve-

lopment and will receive a respective re-

turn. If the development is negative, the re-

turn will be set to zero and the clients will

not have any losses. The pension capital will

100 % survive the decline.

The German institute for provision and fi-

nancial planning has recently reviewed the

eligibility of the multi-asset strategy index for

pension schemes – with a positive result:

The multi-asset strategy is an excellent in-

dex model for private pension schemes.

Market and Product information

Contact: Mr. Rainer Gelsdorf,

[email protected]

Old-age provision—Württembergische launches index pension scheme

Page 10: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

Combined Cargo Policy

“As of July 1, 2016 the box has to be put on the scales” - Sea freight containers have to

be weighed

The popular Olympic saying “higher, faster, further” no longer only applies to sports events

but is increasingly used in the context of global trade. The flow of goods and commodities

will significantly grow in the following years. By 2050, the international cargo traffic will

quadruple – SME businesses will also profit from this development.

For better safety: As of July 1 sea freight containers have to be weighed

Today, there are already container vessels with a transport capacity of 19,000 containers

navigating the seven seas. With an increasing transport volume the risk of losses and dam-

age to the goods and commodities during transport will also dramatically soar – not only

at sea. In order to promote safety in shipping, the

regulations for sea cargo were tightened as of

July 1, 2016. The sender (shipping agent) of the

container is now obliged to communicate to the

freight forwarder or the ship owner the exact

weight of the container. This shall serve as a

means of preventing damage resulting from false

weight indications, e.g. in case containers are

wrongly loaded/stored and vessels get into a

skew position.

Carriers are only liable for very small damages in transit.

During marine transportation, but also during road haulage, rail and air transport, the

goods are exposed to enormous risks like damage or loss through breaking, bending,

denting, theft, robbery or fire. The carriers only bear very limited liability: about € 10 per kg

at a maximum, for marine transportation even less (about € 4 per kg).

As a result, there is an enormous claim potential: For one euro-pallet with household appli-

ances worth € 25,000 and a weight of 500 kg, the carrier would only bear liability of up to

€ 5,000. The difference amount of € 20,000 remains with the sender or owner of the goods

– unless they have taken precautionary measures.

Comprehensive coverage for damage in transit: The cargo policy

Via its cargo policy, Württembergische insures these and many further losses with their full

amount.

These features are among the highlights of this cargo policy:

comprehensive coverage, incl. an all-risk coverage

global scope of coverage

high insurance sums on a first risk basis (no underinsurance)

all means of transportation are insured (own and foreign vehicles, post and parcel

services, freight forwarders, shipping agents, trucks, railroads, vessels, aircrafts etc.)

(Source: Württembergische Versicherung AG)

Page 11: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

Russia

Malakut Insurance Brokers

In accordance with the Federal Law No.363-FZ from July 3, 2016 “About the implemen-

tation of the changes to Federal law of the Russian Federation “About the organization

of insurance activities in the Russia Federation” the new insurance market player is orga-

nized – National Reinsurance Company.

As per the Law effective from January 1, 2017 all outgoing reinsurance contracts must

be declared to the National Reinsurance Company. This means that each and every

insurer must approach National Reinsurance Company for each reinsurance placement

on mandatory basis. National Reinsurance Company has the right to underwrite from

0 % up to 10 % of the 100 % of reinsurance order. National Reinsurance Company pos-

sesses the right to write bigger shares (above 10 %) but only in case the reinsured wishes

to retrocede more. Only after approach of the National Reinsurance Company, the in-

surer can continue further placement.

At the moment, there is a huge discussion of this new approach between insurers/ bro-

kers and other involved parties as National Reinsurance Company is only organizing and

a lot of issues remain open still (for example technical capacity to review huge amount

of reinsurance requests from all market players simultaneously etc.)

The above will considerably affect the structure of the multinational programs as effec-

tive from January 1, 2017.

(Source: Malakut Insurance Brokers)

Contact: Ms. Tatiana Razuvaeva, [email protected]

Page 12: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

Spain

Segurcruanyes

Consorcio de Compensación de Seguros

According to Law 50/80, the Spanish Consorcio coverage stipulates a cash before cov-

er solution, i.e. the premium generally has to be paid before the insurance cover be-

comes effective. This applies to new policies having a premium payment deadline of 7

days following the contract conclusion. For renewal policies, this period extends to 30

days.

If the insured fails to pay the premium on time, the Consorcio cover lapses, so that there

will be no indemnification in case of claim.

The Consorcio de Compensación de Seguros is a compulsory Government cata-

strophic risk insurance in Spain.

Contact: Mr. David Cruanyes, [email protected]

Page 13: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

Since the amendment of this regulation in 2015, the situation has slightly defused. With

regard to the criteria for delayed premium payment in the event of a claim, there are

normally two possible situations:

New policy (initial premium)

a) The issuance of the policy prior to the claim is essential.

b) Preliminary invoices for the policy and the Consorcio coverage showing 50 % of

the policy premium as well as 50 % of the Consorcio premium have to be issued

and paid within one month after the effective date of the policy.

c) The CCS will only settle the claim after the total premium and the Consorcio Fee

have been paid.

Renewal

a) The insured or rather the intermediary may provide proof to the CCS that the in-

sured has already envisaged a prolongation of his policy and the actions taken by

the insurer and the broker should have resulted in the renewal of the policy. The

CCS will then evaluate the willingness of the insured to renew his policy as well as

the dates when the respective actions were initiated. In case there was a change

regarding the insurance carrier for the prolongation of the policy, the willingness to

renew the policy shall be clearly recognizable. If there is a tacit renewal, the miss-

ing cancellation notice will be taken into consideration. However, it is also seen in

relation to the duration of the default of premium payment and the problems that

occurred during the prolongation process.

b) The renewal of the policy has to be initiated at least 1 month prior to the actual

due date.

c) The continuity of coverage can be proven especially for the 2 previous insurance

periods.

d) Preliminary invoices for the policy and the Consorcio coverage showing 50 % of

the policy premium as well as 50 % of the Consorcio premium have to be issued

and paid within one month after the effective date of the policy.

e) The CCS will only settle the claim after the total premium and the Consorcio Fee

have been paid.

f) Provided that the insured can exactly provide proof of all possible actions taken to

enable a punctual premium payment and that 2a), b), c) and e) are still in effect,

the CCS may agree to compensation even without having received partial pay-

ment of the premium.

However, Consorcio is not a compulsory insurance for the following insurance lines:

Transport (freight and marine transport), CAR, EAR, Liability, Health, Legal Expenses,

Travel Assistance as well as agricultural insurance via Agroseguro.

(Author: Rolf Diekhoff; Source: Segurcruanyes)

Page 14: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

Zurich launches Commercial Insurance unit headed by James Shea;

Claudia Dill, Jack Howell and James Shea join Executive Committee,

effective October 1, 2016

Zurich Insurance Group (Zurich) today announced that it will combine its Corporate

and Commercial businesses into a single global busi-

ness as part of its process to simplify and strengthen its

organization. The new unit, to be called Commercial

Insurance, brings together corporate and commercial

insurance expertise worldwide under a single umbrella

and will be headed by James Shea (50, Canadian citi-

zen), who joins Zurich as CEO Commercial Insurance.

Commercial Insurance will help businesses around the

world understand and protect themselves from risks.

Zurich is also creating a new Global Specialty Lines

function within Commercial Insurance that will include

Credit Lines (i.e. Political Risk, Surety and Trade Credit), Marine, Aviation and Energy.

The Insurance Act 2015

The Insurance Act 2015 introduces the first major changes to Insurance Law in the UK

since the Marine Insurance Act 1906 and came into force on 12 August 2016. The aim of

the Act is to create a fairer balance between the insured and insurer as well as bring

the position for Business Insureds in line with Consumer insurance under the Consumer

Insurance (Disclosure & Representations) Act 2012 (CIDR). It has an impact on the fol-

lowing areas:

The existing duty of disclosure which is replaced by a duty of “fair presentation”

Remedies available to insurers

The abolition of “basis of contract” clauses

Warranties

Terms not relevant to an actual loss

Fraudulent claims

The Act applies to all insurance and reinsurance/retrocession contracts (and variations

to existing contracts) concluded after 12 August which are governed by UK law, re-

gardless of where the (re-)insured is based. Parts of the Act only apply to Business In-

sureds (e. g. changes to disclosure rules), while the rest of the changes under the Act

apply to all Insureds.

Switzerland

Zurich Insurance Group

United Kingdom

Tyser & Co. Ltd

Contact: Mr. David Randle, [email protected]

(Source: Zurich Insurance Group)

Page 15: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

Changes for Business Insureds

Duty of “fair presentation”

Insureds are now required to:

Disclose all material circumstances of which an insured is, or ought to be aware of;

or

Failing that, providing the insurer with sufficient information to put a prudent insurer

on notice that they should make further enquiries.

Disclosures must be reasonably clear and accessible to a prudent insurer.

Representations regarding material facts will need to be substantially correct and

representations of expectations or beliefs are made in good faith.

Business Insureds will now have to make a fair presentation of their risks.

This replaces the previous duty of disclosure.

What should Business Insureds do?

1) Avoid data dumping – work with your broker to ensure that material circum-

stances are clearly sign-posted within the information you provide.

2) Ensure your complete and reasonable search of information available to

you. Have you searched all information held by all of the people and organ-

izations likely to know about the risk and those who will be covered by the

policy (e.g. Chairpersons, partners and associates, branch managers , Seni-

or Management, external risk managers and brokers, internal risk managers

and other people that might have relevant knowledge about the risk (e.g.

members of the Legal/Compliance department etc.))?

3) Keep a note of who was asked for information, how information was ob-

tained (enquiries or paper/electronic files) and when the information was

obtained.

Page 16: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

Remedies available to insurers

Insurers will still be entitled to avoid the policy where there has been a deliberate or reckless

presentation by the Insured (or its agent) and there will be no requirement to return the pre-

mium. However, under the Act proportionate remedies will apply based on what the insurer

would have done had the insured made a full and fair presentation of the risk.

Where the insurer can show it would not have entered into the contract on any terms, the

contract can be avoided and insurers can refuse to pay claims but the premium must be

returned. If the insurer would have agreed to enter into a contract but on different terms,

the contract will be treated as if those different terms apply. For example, the insurer may

be able to show that a higher deductible or lower limit would have been applied.

Where a higher premium would have been charged for entering into the contract (with the

existing or different terms applying) the insurer is entitled to proportionately reduce the

amount paid on any claim.

“Basis of contract” clauses

Since the new Act is in line with consumer insurance, it is no longer possible for insurers to

convert information contained in a proposal form, application or similar document, into a

warranty by stating that it forms “the basis” of the contract.

Changes for ALL Insureds – Business and Consumers

Warranties

The suspension of a warranty means that an insurer will be liable to pay claims that arise af-

ter the breach of warranty has been remedied (if it can be) and will still be liable for losses

before the breach, as is currently the case. However, if a loss occurs when the policy is sus-

pended then the loss will not be covered, even if the warranty is later remedied. This is sub-

ject to the “terms not relevant to the loss” provisions of the Act.

Proportionate remedies are introduced where there is a non-disclosure

or misrepresentation.

“Basis of contract” clauses will be abolished for Business Insureds.

Breach of warranty will suspend rather than discharge the insurer’s liability.

Page 17: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

The onus is on the insured to show that, in the circumstances in which it occurred, the

breach could not have increased the risk of the loss that actually occurred. However,

the provision will not apply where the warranty or other onerous term defines the risk as a

whole. For example:

The use to which an insured property can be put (e. g. commercial/personal).

The geographical limits of the policy.

The class of a ship being insured.

The minimum age/qualifications/characteristics of a person insured.

Fraudulent claims

Terminating the contract does not affect claims made before the fraud – the insurer will

still be liable for losses occurring before the fraudulent act. Fraudulent claims regarding

group insurance made by one beneficiary under the policy will not affect the cover pro-

vided under the contract to other parties.

Contracting out

If insurers wish to contract out, they will need to draw every proposed departure from

the Act (a. k. a “disadvantageous term”) to a Business Insured’s attention before the

contract is entered into and cannot simply rely on a standard opting-out clause. The

business insured must agree to their inclusion.

The insurer is not liable to pay a fraudulent claim and can recover any amounts al-

ready paid in relation to that claim. On giving notice they can also treat the contract

as terminated from the date of the fraudulent act and do not need to return premium

paid under the policy.

With the exception of the abolition of “basis of contract” clauses (which is mandato-

ry), insurers of Business/Commercial policies will be able to contract out of the Act only

if a term which would put the insured in a worse position than under the Act meets

certain transparency requirements. Insurers cannot contract out of the Act with Con-

sumers.

(Source: Tyser & Co. Ltd. Client Briefing—The Insurance Act 2015 [Excerpt])

Page 18: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

USA

Quantum Insurance Advisors

Are you sure you understand Extra Expense coverage?

Expense to Reduce vs. Extra Expense

The term “Extra Expense” is often mis-

used in the context of a commercial

property claim and, more importantly,

often improperly estimated and ac-

counted for when placing coverage.

A thorough understanding of Extra Ex-

pense may eliminate unnecessary pre-

miums and allow coverage gaps to be

filled that you didn’t realize existed.

Extra Expense is synonymously mistaken for “expense to reduce” coverage. These terms

are NOT the same. In fact, “expense to reduce” is not really a separate coverage. Extra

Expense, however, is an additional coverage that is added to enhance Business Inter-

ruption (BI), just like some of the other additional coverages commonly available (e.g.

CBI, Service Interruption, EPI, etc.). ALL basic BI coverage inherently includes “expense

to reduce.” It is rare to find a policy that spells out “expense to reduce” or has a sepa-

rate “expense to reduce” clause.

Contact: Ms. Rebecca Blohm,

[email protected]

Helping policyholders navigate the complex world of property and business interrup-

tion claims, values, and exposures since 1945.

For more than 60 years, Quantum Global Advisors (QGA) has been an essential part-

ner with businesses around the world, providing assistance and management with

every type of property insurance claim. A tradition of excellence has helped us devel-

op an unparalleled reputation as an industry leader - not only for results achieved, but

for our competent, thorough and professional approach in securing results.

To date, the QGA team has participated in the measurement and resolution of over

$ 5 billion of property and time element claims.

Since July 2016, unisonBrokers and Quantum Global Advisors maintain a co-

operation with regard to professional property insurance as well as claims preparati-

on and management.

Page 19: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

The key difference between Extra Expense and “expense to reduce” is that “expense

to reduce” must equate to an amount lower than BI losses that would have been in-

curred absent the mitigation efforts. Therefore, the “expense to reduce” value is lower

than the potential BI exposure.

Before we continue, let’s first refresh our understanding of BI coverage:

Example: Say a policyholder has a potential $ 100 BI loss. For $ 20 they can perform an

action that will make the $ 100 BI loss go away. The $ 20 expense is considered an

“expense to reduce.”

Extra Expense and “expense to reduce”

enter the loss recovery picture after an in-

sured suffers a covered loss and then has

an opportunity to minimize its potential BI

losses. As previously mentioned, all BI cov-

erage inherently includes “expense to re-

duce” coverage. “Expenses to reduce”

are simply costs incurred by a policyholder

after a loss incident that reduces the po-

tential BI losses.

BI provides coverage for a company’s change in revenue and expenses after suffe-

ring a covered loss, i.e. BI coverage will step in and replace the revenue lost during

the period of interruption (note that changes in expenses, higher or lower, are also

part of BI).

Important note: All property policies require an insured to mitigate its loss. Thus, if there is

an opportunity to minimize BI losses, even partially, the policy requires the insured to

take action.

Page 20: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

Extra Expense coverage is always separated in a policy; usually as an additional cover-

age. Unlike the “expense to reduce”, the Extra Expense does not have to reduce BI losses

otherwise payable under the policy. Almost every policy’s language requires the Extra Ex-

pense to be reasonable, necessary, and spent to continue operations.

While most businesses seem to find a way to mitigate BI losses after suffering from a cov-

ered peril, the reality is that Extra Expenses are rare. Most mitigation efforts taken by a

business fit the “expense to reduce” definition.

Why is this all important? During the placement process, the confusion over how mitiga-

tion efforts impact an insured’s financials can cause the efforts to be incorrectly consi-

dered Extra Expenses. Therefore, unnecessary Extra Expense coverage is purchased when

the policy already provides recovery for mitigation efforts under existing BI coverage.

My intention is not to minimize the value of Extra Expense, but rather to clarify the purpose

and practical application of the coverage. It is impossible to prepare for every loss sce-

nario, so you never know when Extra Expense may prove valuable. The best case scena-

rio for a policyholder after suffering a loss is to maintain revenue and customers, even if it

means incurring additional expenses. A careful review of a policyholder’s disaster recov-

ery plan and/or mitigation opportunities can help quantify the actual Extra Expense expo-

sure.

(Author: Kevin Grudzien, Quantum Global Advisors [Excerpt from original text])

Page 21: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

Australia

NSW Fire Services Levy

The New South Wales (NSW) Fire Services Levy is being abolished from the 1st July 2016

and will be run down over the coming twelve months to nil.

India

Krishi Kalyan Cess

The Indian Government has imposed a new tax, the Krishi Kalyan Cess, which became

effective from 1st June 2016. This new cess increases the service tax rate to 15 % from

14.5 % from 1June 2016.

A GST (Goods & Services Tax) is expected to be passed in Parliament’s Monsoon ses-

sion. GST is expected to have a rate of 17 %-18 %, to replace all forms of tax, and to

be uniformly levied across the country.

United Kingdom

IPT rate increases to 10 %

With effect from 1 October 2016 the standard rate of UK IPT will increase from 9.5 % to

10 %.

The new standard rate (10 %) will apply to new insurance policies and renewals

(business), incepting on or after the 1 October 2016, however, there are transitional ar-

rangements that allow certain business to continue to be processed at the old rate

(9.5 %). Business processed in relation to cover that incepted prior to 1 October 2016

may be taxed at the 9.5 % rate if it is processed before 1 February 2017.

All businesses processed on or after the 1 February 2017, apart from return premiums,

will attract the new rate of IPT irrespective of the inception date.

(Source: Lloyd's Market Bulletin, Ref: Y4999 [Excerpt], May 20, 2016)

Tax changes

(Source: Prudent Insurance Brokers Pvt Ltd)

Contact: Mr. Shamsher S. Dhupia, [email protected]

(Source: Ceneta Insurance Solutions Pty Ltd. )

Contact: Mr. Darryl Morris, [email protected]

Page 22: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

Independence Day 2017

Conferences & Events

SAVE THE DATE !

12th unisonBrokers INDEPENDENCE DAY CONFERENCE 2017

7 – 9 June 2017

BERLIN, GERMANY

Hotel Adlon Kempinski

Unter den Linden 77, 10117 Berlin

Formal invitation and event details to follow!

Page 23: Dear members and business partners, · 2016-11-28 · October 2016 Dear members and business partners, 2016 has been a very eventful year with partly surpris-ing developments that

Melinda Keller, Jenny-Annett Kubina, Olga Hoffmann

Any news, ideas, suggestions, etc. will be welcome so please send your thoughts to:

[email protected]

Website: www.unisonbrokers.com

Environmental plea: Think before you print!

If not otherwise stated, all image material was lawfully obtained from fotolia.de.

Disclaimer: Information appearing in unisonTimes™ is checked for technical accuracy but is not intend-

ed to provide a basis of knowledge upon which advice can be given. unisonBrokers accepts no responsi-

bility for any loss occasioned to any person acting or refraining from action as a result of the material in-

cluded in this newsletter.

unisonBrokers AG

Cremon 32

D - 20457 Hamburg

GERMANY

Tel: +49 (0)40 80 90 729 0

Fax: +49 (0)40 80 90 729 99

unisonBrokers Corp.

200 S Wacker Drive, Suite 3100

Chicago, IL 60606

USA

Tel: +1 (312) 6744939

Fax: +49 (0)40 80 90 729 99

Editorial Team