Curriculum Vitae

DEBASISH SAHOOSGR Dental college lane,

Marathalli, BangaloreKarnataka-560037

Devtech.4143@outlook.comMobile No: (+91)- 8553828648

Objective:Looking for a challenging and progressive career with an organization where my technical and management knowledge along with my creative thinking will contribute to the organization’s achievement and my growth.

Summary: Dynamic, proactive, multi-tasker, self-directed techno/functional professional for

software support Provide technical assistance in a number of different areas, including technical and

functional assistance on different platforms. Manage several external clients as it applies to the Support department. Functioned as a Level support I and eventually shifted to Level Support II in a

software support environment Familiar with International and Domestic projects Quick study and prom to learn new technologies Problem solver - Recognized for "issue resolution excellence" Excellent follow up and interpersonal skills Learn and apply new technologies quickly. Analytical skills and problem solving skills. Involvement in all aspects of the Systems Development Life Cycle. Technical expertise on databases Oracle (11g) on UNIX environments. Extensive Experience in Production Support, Maintenance and Enhancement in

banking domain. Expertise in SQL development and adequate knowledge on Oracle (11g, 10g). Manages tickets and move cases into a higher level of solution agreement. Application support in Build tools, CI tools, Project management tools. Repository management. Knowledge on UNIX Shell Scripting. Proficient in writing SQL queries according to the requirement. Knowledge on scheduling the jobs through Cronjob. Ability to work under the 24*7 environment.

Work experience:

Present Application Support/tool Administration- Mercedes Benz research and development

of India (MBRDI) Managed 9 tools. Sever management. Managed all Applications on Test and Production environments. 

Troubleshoot and diagnosed systems problems; installed and configured varied applications. . Analyzed causes of production problems and developed methods for improvement. Handled daily modifications to support customer's business and technical specifications. 

Previous

Production Support Consultant – Tech Mahindra

Educational Profile:

B-Tech from Biju Patnaik university of technology in 2012

Technical Skills:

Database : Oracle 11g, 9i/10i, Microsoft SQL ServerScripting/Programming : PLSQL, UNIXTicket tracking tool : BMC REMEDY TOOL, JIRAScripting Languages : Shell ScriptingOperating Systems : Sun Solaris 5.2, UNIX, Suse Enterprise.Monitoring Tool : Nagios.

Project handled:Project 1 Global Software Engineering platformCLIENT NAME Self-client

Role

Server Management Monitoring Application Support Artifact Management Project management CI tool management Database handling

Team Size 20Duration June 25- Till dateDescription MBRDI is a research hub for Mercedes Benz Automobile.

Basically our GSEP has its role in Grooming and making of Telematics in Mercedes Benz Dashboard.Gsep use to take care of each and every phase from Project creation to software deployment.

Responsibilities:

All round application administration for Jira, confluence, bamboo, Bit bucket, crucible, git , Jenkins etc.

Server management using Scripts. Code Management in Git Bit bücket. Solving P1, P2 issue. Have hands on experience on Plugin Analysis, deployment and test cases drafting. Demand management on customer issue, and global releases and bugs. Version release and all over server administration.

Project 1 KENANGA TRADE SOLUTIONCLIENT NAME KENANGA ,MALAYSIA

11EnvironmentSQL,UNIX,SHELL SCRIPTING

Team Size 6Duration Dec-2013- till dateDescription KENANGA Financial, Inc gives institutional investors and

money managers one-stop resource to facilitate profitable portfolio management and investment decisions. It is the only commercial offering that delivers all of the crucial information necessary to guide investment decisions –compiled from global sources – in a single interface. The biggest challenge-institutional investors, portfolio managers and high net worth individuals face are making the right portfolio decisions – in any market.

Role Providing support in L1/L2 Level

Responsibilities:

Constant analysis, system monitoring, responding to customer queries and responding to critical/severe business problems within SLA

Interacting with DBA, Unix admin team to fix critical production issues. Enhanced some shell scripts to make support work easier Responsible for execution of schedule jobs and routine jobs. Every week updating the status for open and closed issues (For any clarification). Responsible for Coordinating between client and offshore development team. Communicate with business regarding impact of issues and estimated time until

such issues are fixed. Provide status report of tickets to manager .Managing and monitoring work flo

Project 1 Detag zevas

CLIENT NAME Zevas, Ireland

11Environment SQL,UNIX,SHELL SCRIPTING

Team Size 8

Duration August 2012 – Oct 2013

Description ZEVAS is telecommunications company which builds and operates telecommunications networks and markets voice, mobile, internet access. Currently Wipro is handling the business requirement for Zevas .We get feed from various 3rd party vendors Like provisioning from MICA,Plan details from REMEDY SMECthen CDR from IME mediation. By using this feeds we generate charges from various report and send it to flex cab. Reports include operational report, customer report, finance report.

Role L1 support

Personal Details:    Date of Birth    : 19-DEC-1990 Nationality : Indian Marital Status : SingleLanguages known : English, Hindi, Oriya, Bengali.

DECLARATION:

I hereby declare that the particulars furnished above are true to the best of my knowledge and belief.

Place: Bangalore DEBASISH SAHOO