debbie klein - why business can't afford to ignore the 9m

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May 12 2011 Why business can’t afford to ignore the 9 million

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Page 1: Debbie Klein - Why business can't afford to ignore the 9m

May 12 2011

Why business can’t afford to ignore the 9 million

Page 2: Debbie Klein - Why business can't afford to ignore the 9m

• They’re too poor.

• They can’t, or don’t want to learn new things.

• They’ll be dead in a few years anyway!

Popular misconceptions about the 9m not yet online

Page 3: Debbie Klein - Why business can't afford to ignore the 9m

Others1.5m

Age

Hou

seh

old

in

com

e

16 75+45

Source: TGI/MosaicGroups add up to 7.5m. Remaining people “not online” split across a wide range of demographic groups.

Sheltered

Seniors1.4m

Uncertain &

Unpersuaded

2.2m

Traditionalists

2.7m

Young & Exclude

d1.2m

Who are the 9m not yet online?

£10K

£20K

£30K+

Page 4: Debbie Klein - Why business can't afford to ignore the 9m

Others1.5m

Age

Hou

seh

old

in

com

e

16 75+45

Source: TGI/MosaicGroups add up to 7.5m. Remaining people ”not online” split across a wide range of demographic groups.

Sheltered

Seniors1.4m

Uncertain &

Unpersuaded

2.2m

Traditionalists

2.7m

Young & Exclude

d1.2m

£10K

£20K

£30K+

An attractive audience for business

Page 5: Debbie Klein - Why business can't afford to ignore the 9m

Source: ONS

Life expectancy at 65

Men - 82.6Women - 85.2

Page 6: Debbie Klein - Why business can't afford to ignore the 9m

Over 55s have the majority of wealth

Source: ILCU; Wealth and Assets Survey, ONS, age of Household Head, 2006/8

0

100

200

300

400

500

600

700

16-24 25-34 35-44 45-54 55-64 65-74 75-84 85+

Page 7: Debbie Klein - Why business can't afford to ignore the 9m

2.5m2.5m “ “non-liners” who non-liners” who are over 55 are classified are over 55 are classified

as ABC1 as ABC1

Source: ONS, TGI UK 2011

Page 8: Debbie Klein - Why business can't afford to ignore the 9m

4.2m4.2m own their homes outright. own their homes outright.Their money is theirs to spend Their money is theirs to spend

Source: ONS, TGI UK 2011

Page 9: Debbie Klein - Why business can't afford to ignore the 9m

2.7m2.7m of them have of them have ISAsISAs

2.8m2.8m of them have of them have three or more current / three or more current /

savings accountssavings accounts

They could be They could be managing their managing their finances onlinefinances onlineSource: TGI Source: ONS, TGI UK 2011

Page 10: Debbie Klein - Why business can't afford to ignore the 9m

2.2m2.2m take 2 or more take 2 or moreholidays per yearholidays per year

Nearly Nearly 1m 1m take 4 or take 4 or moremore- which could be booked - which could be booked onlineonline

Source: ONS, TGI UK 2011

Page 11: Debbie Klein - Why business can't afford to ignore the 9m

An untapped market for An untapped market for broadband worth at broadband worth at

least least £642m £642m per per yearyear

Source: Enders Analysis / Engine

Page 12: Debbie Klein - Why business can't afford to ignore the 9m

Nintendo has seen the Nintendo has seen the opportunityopportunity

Page 13: Debbie Klein - Why business can't afford to ignore the 9m

Can your business afford to ignore it?