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Page 1: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Debunking the Retail Apocalypse:

Page 2: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Thank You to our Sponsors

Page 3: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Q&A Today

Page 4: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

About IHL

Helping Retailers/Hospitality Make Better IT Decisions

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Page 5: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

BUSINESS MARKETINGPRESENTATION SLIDES

What is the background for negative narrative?

Page 6: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Rightly Viewing The Data

Retailers close stores every year

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Page 7: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Store Closings – Bad News Sells

Ignored or buried in stories

Source: Fung Global Retail & Technology

Page 8: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Historically Low Interest Rates

Cheap Money

=

Overexpansion

Page 9: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

2.4

2.8

3.4

3.8

4.6

16.4

23.5

Germany

Italy

Spain

France

UK

Canada

US

Retail Square Footage per Capita

Over Stored

Source: Cowen Research

Nearly 10x more

space per capita than

Germany

Malls built at 4x rate

of population growth

since 1975

Page 10: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Rise of Fast Fashion

Page 11: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Breakout of Cosmetics/Beauty

Page 12: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Challenges of US Consumer

1996 2015 Real $

Growth

’96 -’15

% Income

Growth

Lowest 8,595 12,457 3,862 44.9%

Second 21,097 32,631 11,534 54.7%

Third 35,486 56,832 21,346 60.2%

Fourth 54,922 92,031 37,109 67.6%

Highest 115,514 202,366 86,852 75.2%

Sources: BLS, Census Bureau Historical Income Tables H1/H3

Page 13: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Shrinking Middle Class

Source: Pew Research Center

Page 14: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

State of the Shopper

Page 15: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Review – The fuel for Retail Apocalypse

Page 16: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

BUSINESS MARKETINGPRESENTATION SLIDES

What’s Really Happening?

Page 17: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

The Real Story – Retail Growing/Changing

Retail Sales +$121.6b through 7 months

o Some retail segments/sub-segments doing well

o C-Stores and Mass Merchants outstanding

o DIY, Furniture, Men’s Clothing and Toys doing very well

o Some not so much

o Department stores and softgoods really struggling

o Appliances, sporting goods, office supplies all down >5%

Online sales up ~11%

29% of retail growth, 8.3% of total retail

Amazon ~ about $9b of the growth total

Sources: IHL, Retail Census

+

Page 18: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

About The Research Methodology

Started with Over 2,700 retailers in Sophia

Narrowed down those who were parents and banners in segments that matched US Census Retail Trade

Focused only on Companies with 50 or more stores and their banners, which resulted in 1,803 companies with more than 50 locations in 10 segments

Net Opens and Close per chain only

So retailer that opens 10 stores, closes 2 – we only counted +8

Note: Purposely Conservative

Does not include mom and pop growth

Does not include pure play showroom stores (unless more than 50)

Does not include foreign retailers operating here unless 50 or more stores

Page 19: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Enterprise Retail Market (50+ Stores)

Source: IHL Group, Company Reports

Segment Net Store

Growth

Supermarkets 674

Drug Stores 345

Superstores/WH Clubs 82

Department Stores -400

Specialty Hardgoods 153

Specialty Softgoods -3,133

Mass Merchandisers 1,905

Convenience Stores 1,700

Bar / Restaurants 728

Fast Food 2,026

+4,080

Net

Stores Opening

Page 20: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Why Retail + Food Service?

Source: IHL Group, Company Reports

How US Census on Retail Trade reports numbers

How vendors organize to sell to retail/hospitality

Core Retail Segments +1,326

Restaurant Segments +2,754

2017

Net Opens

Page 21: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Department Stores

Bar / Restaurants

Fast Food

Food / Grocery

Drug Stores

Specialty Hardgoods

Specialty Softgoods

Mass Merchandisers

Convenience Stores

Superstores/WH Clubs

% Net Opening Stores vs Net Closing

% Banners Closing Stores % Banners Gaining Stores

Banners opening vs closing stores

For each company

closing stores,

2.7

are opening stores

Source: IHL Group, Company Reports

Page 22: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Department Stores

Specialty Softgoods

Drug Stores

Mass Merchandisers

Bar / Restaurants

Convenience Stores

Specialty Hardgoods

Fast Food

Food / Grocery

Superstores/WH Clubs

Ratio of Banners Net Open Stores vs Net Close

Banners opening vs closing stores

Source: IHL Group, Company Reports

1.0 is an equal number of opening vs closing

All segments but

Department Stores

have a ratio >1.0 of

companies opening

vs closing

Page 23: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

4,162 New Stores From These 16 Banners

Store Count Growth

Source: IHL Group, Company Reports

Page 24: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Plans for 2017 Store Count Decline

Store Count Decline

Source: IHL Group, Company Reports

Page 25: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Plans for 2017 Restaurant Count Growth

Restaurant Count Growth

Source: IHL Group, Company Reports

Page 26: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Plans for 2017 Restaurant Count Decline

Restaurant Count Decline

Source: IHL Group, Company Reports

Page 27: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Deeper Dive – Drug and Cosmetics

Net Stores Opening or Closing US Sales Growth 2016-7

Sources: US Census on Retail Trade, IHL Group, Company Reports

Page 28: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Deeper Dive – General Merchandise

Net Stores Opening or Closing US Sales Growth 2016-7

Sources: US Census on Retail Trade, IHL Group, Company Reports

Page 29: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Deeper Dive – Softgoods

Net Stores Opening or Closing US Sales Growth 2016-7

Sources: US Census on Retail Trade, IHL Group, Company Reports

Note: Rue 21 totals included in the Clothing totals but removed from Fast Fashion to show otherwise growth. Also, Luggage is also a sub-category included in the total -3,133 Stores but not shown in the chart.

Page 30: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Deeper Dive – Hardgoods

Net Stores Opening or Closing US Sales Growth 2016-7

Sources: US Census on Retail Trade, IHL Group, Company Reports

Page 31: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Deeper Dive – Restaurants

Net Stores Opening or Closing US Sales Growth 2016-7

Sources: US Census on Retail Trade, IHL Group, Company Reports

Page 32: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

BUSINESS MARKETINGPRESENTATION SLIDES

Going Forward

Page 33: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

To Effectively Compete

1. Transform the customer experience

2. Attack Out of Stocks

3. Decouple IT spend growth from PY revenue

4. Leverage the cloud

5. Embrace Mobility

6. Learn from the Leaders

Page 34: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

2017 Spend Growth

3.8%

5.0%

1.3%1.8%

Leading Retailers Average Retailers Below Average Retailers

Source: 2017 RIS News/IHL Store Systems Study

In real Trouble

Page 35: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Embrace Mobility

Source: 2017 RIS News/IHL Store Systems Study

Page 36: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Where Leaders Are Focusing IT

Source: 2017 RIS News/IHL Store Systems Study

Page 37: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

You Don’t Have To Beat Them…

Page 38: Debunking the Retail Apocalypse - IHL Group...BUSINESS MARKETING PRESENTATION SLIDES What is the background ... o C-Stores and Mass Merchants outstanding o DIY, Furniture, Men’s

Q&A Today