december 2015 single read

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Natalie 2

Breaking news 3

Safety 4

Fun Day 5

NDC Local in 6

Rome 7

Soduku 8

Bits 9

Ndc Local 10

Imba with

Vincent Gumbo

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2016-2017 12

Planner 13

2016 14

Horoscope 15

With

Alisdair Rusk 16

Adam Proctor

improvement 17

Wheres Willy 18

Try this 19

Tony Utting.

The Big Story 20

With Paul and

William 21

Stuff 22

Revised Christ-

mas days 23

James Thatcher 24

Lyrics 25

RP 26

CWU 27

December 2015 Issue 38

www.ndccomms.webeden.co.uk

Contacts: regarding The Communicator [email protected]

[email protected]

[email protected]

[email protected]

http://ndccomms.webeden.co.uk

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Natalie covers some of your questions

and brings us up to date with the NDC business.

Merry Christmas! It’s fantastic to see so many people getting into the Christmas spirit!

A big thank you to all of those involved in creating our spectacular Christmas tree display and I love seeing the Christmas hats and jumpers starting to appear! The much hyped Black Friday and Cyber Monday sales have seen record breaking volumes of traffic coming into the

NDC. Since Black Friday we have handled ¼ million Tracked next day parcels and ½ million Tracked 48 parcels. And we have cross docked exactly 124,278 Yorks! On Tuesday the late shift cross docked 50% more Yorks than the same day last year!

Over the past few days we have broken many records:

The most cross docked Yorks in one day ever – 36,663 The most Tracked parcels processed in one day ever –

168,033 The most vehicle arrivals in one day ever – 1,244 I also think that Oonagh, Adam and I may have also broken a

record for the most cake eaten ever too! It’s been a tough few days for everyone involved, but you have all shown tremendous determination to deliver a great perform-

ance. And although we have seen failures in the past couple of days it is worth highlighting that our failures are substantially down despite huge growth in the traffic we handle.

Here’s some of the feedback from the top of the business:

Unbelievable levels for a Nov Saturday.

Really well done to you and the team.

Paul Hampson

Tremendous job by the team last

night. Huge achievement through

your unit well done.

Phil Murphy

Thanks to all of you for going the extra mile to

ensure we get through this weekend as smoothly

as possible- it is hugely appreciated I hope it goes well over the next

36 hours to take us into Monday.

Sue Whalley

Thank you Wayne and all of your leadership

and colleagues in Logistics Processing and

MDEC's, a terrific show through these very

busy days.

We've some heavy lifting still to do in the

next few days and beyond and your plan-

ning and dedication is clear to see.

Thanks everyone a for your hard work

through this weekend and your extra special

efforts at your various sites and offices.

Good luck and my best wishes for the next

part of the weekend and beyond.

Euan McMurdo

We still have a way to go, and lots more Christmas shopping to deliver on behalf of the

Christmas elves! Thank you to everyone for being part of this Natalie Frow


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Safety

2 Yorks at a time max in

X Docking

1 York Max in The

RDC

1 York in processing

Do not launch yorks

Do not ride on Yorks

You are responsible for

your safety and those

around you

1 York at a time over a

dock leveller..


Everybody will be aware of all the changes that have happened recently,

with mail sort going to WV, and Amazon going to MK. This has created space to concentrate on packets in the processing area. The new booms and conveyors are up and running and all the SSOW and risk assess-

ments have been completed.

The new walkway has been put in and the CWU have raised objections

to the pillars being in the middle of the walkway, and the blind spot this causes.

We are currently dealing with an issue of how we use cardboard, the SSOW states that we can only use cardboard for Amazon only, where we currently use it on tracked and have done

since the 2 tracked machines came in, we will keep you informed of how this progresses. The NDC committee have just publish a newsletter explaining what has been going on in the

office lately, we recommend that you read this, if you want a copy please ask at the union office. Below is the safety brief for people working on the new boom and conveyor.

Do not pass parcels over the conveyor belt. Any parcel you consider to be 20 kilo or over should not be placed on the boom or

the conveyor belt. Any parcel you consider to be 20 kilo or over should be isolated, to be returned to

parcel force. The segs should never be broken down.

The segs should always be in the same format across all shifts. Please us the outline on the floor to maintain the agreed seg layout. Only trained operatives can use the booms and take work off conveyor belts.

People only trained on the red boom cannot operate the blue boom. People trained on the blue boom can operate the red boom also.

ELP and Forklifts are not allowed in the area from the safe walkway covering the

areas from bay 101 to 110. Moving yorks across dock levellers is not allowed.

Remember everyone is responsible for H&S



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ndc

The last week in October was ideal as the weather was still

warm and sunny compared to the UK. I had always wanted to visit Rome and so I spent a perfect week visiting this

amazing city.

The first place I visited was the Vatican and the church of St Peters. St Peters is one of the largest churches in the world and is one of the holiest Catholic shrines. The church is where St Peter and the first ever Pope are buried. It took

over 120 years to build and is a beautiful place to visit. The day I went was crowded and there is always a long queue to get into the building as it is regarded as a place of

pilgrimage. A nice touch about this church was the free

entrance which is typical of many tourist sites in Rome. When the Pope holds a religious service in the square, out-

side St Peters, up to 80,000 people usually attend. After I visited the Vatican I went to the old part of the city to see the Pantheon which is about 2000 years old and

has been in continuous use as a church. The building itself is circular with a large dome (43 m) and is still the worlds largest unreinforced concrete dome.

Outside the Pantheon is the Piazza della Rotonda with lots of designer

shops and lovely restaurant’s which were full of people soaking up the atmosphere and listening to the musicians who were playing.

Winchel Meader from the NDC visited Rome in Italy.

Close to the Pantheon is the Trevi Fountain which is one

of the largest fountains in the world being 27m high and 50

m wide, the fountain has featured in many films over the years Three coins in a fountain being one of the most

famous. Unfortunately it was being restored during the week I was there so I could not see it working as it’s sup-posed to be beautiful at night when it is flood lit.

The name Vatican City was first used in the Lateran Treaty,

signed on 11 February 1929, which established the modern

city-state. The name is taken from Vatican Hill, the geo-

graphic location of the state. "Vatican" is likely to derive

from the name of an Etruscan settlement, possibly called

Vatica or Vaticum, located in the general area the Romans

called vaticanus ager, "Vatican territory".

The official Italian name of the city is Città del Vaticano or,

more formally, Stato della Città del Vaticano, meaning

"Vatican City State". Although the Holy See (which is

distinct from the Vatican City) and the Catholic Church use

Ecclesiastical Latin in official documents, the Vatican City

officially uses Italian. The Latin name is Status Civitatis

Vaticanae; this is used in official documents by not just the

Holy See, but in most official Church and Papal documents.

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The Altare della Patria is an enormous monument completed in 1925 in honour of Victor Emmanuel, the

first king of a unified Italy. It is constructed of white

marble and is located in the very heart of Rome at almost 81 m high, with isculptures of the goddess Victoria riding chariots at either end. It is an impres-

sive building. Climbing to the top of the monument from where there are wonderful views of the entire city.

Next I went to the Forum which is a Plaza surrounded by the ruins of ancient government buildings at the

centre of the city of

Rome. For centuries it was the cen-

tre of Roman life and held many processions, gladiatorial matches and public speeches.

Today it’s a sprawling ruin which attracts millions of tourists every year. In the picture left is me outside one of the many temples in the Forum.

The interior of St Peters is beautifully decorated in coloured marble and gold with

amazing carving and statues….its hard to

be believe it was built so many hundreds of years ago.

Close to the Roman Forum is the

Colosseum which is the largest amphitheatre ever built and considered as one of the

greatest work of architecture ever built. It was built about 2000 years

ago and could hold up to 80,000 people. It was used for gladiatorial contests and public spectacles including mock sea battles, animal hunts, execu-tions and dramas.

Even though the building has been

partially ruined by earthquakes and stone-robbers it is still awe-

some to visit and one of Rome’s most popular tourist attractions.

I found Rome to be a lovely place to visit…it has lots of history, beautiful

buildings, great shopping and quirky restaurants down its cobbled streets. One week though wasn’t enough, I shall try and go there again but this

time for two weeks. By Winchel Meader – NDC

This picture shows the main route going through the Forum showing all the temples and buildings.

As you can see it was a perfect day for sightseeing.

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The NDC made an effort with the Christmas decora-

tions, with a Santa sledge and snow scene on the RDC mez and a large Merry xmas banner , a new year banner is to be made as soon as I can get off the floor.

Baz is seen here with Natalie being appreciated for his effort, no doubt he is a Christmas star now.

The printing was done by the NDC Comms.


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You know you have life all sorted, don’t you

Libra? Smirking while you read this, you defi-nitely know what you want out of life. The ability you have of balancing your world helps

you accomplish most of your work, whether in your per-sonal life, or in your career. Your creativity, personality, charm, charisma, and attractiveness are all that you need to live life, setting one milestone after another as if they

were a piece of cake. You are mature for your age and confident too, you are fearless like a Leo, and it would not be something new if people mistake you for one. You can

get along with people just like that; there is something about you that instantly has everyone wanting to be a part of your social circle.

2016 will be another year in which you will once again dominate, accomplish, and have control of the driver’s seat.


The year 2015 was a whirlwind for you. Although

you stayed strong, there were some situations

where you felt like the world was moving too fast

and you were running along, trying to catch up

with it. Although you did so with grace, you still

need a bit of time to pay attention to your own self rather than

those around you. The world changed as did you, but you need

to remember that the effect of this change might not work in

your favour this year if you don’t realize its value. You brought

yourself to the front of the line, but in 2016, its time to see how

all your efforts have affected you.

You’re back in the game Scorpio! The past

couple of years have been a set of weights tied to your ankles, but 2016 will be the year

of your comeback. It is time to break free from those

shackles, you need a break, and you sure do deserve one after what you have been through. You will feel the

tension release when feelings of inner peace start to hit you. After those thunderstorm clouds covering those

rays on sunlight's are going to be removed, life will seem to be once again beautiful in your opinion and percep-

tion

The New Year will be overwhelming for you

Sagittarius, there are many changes waiting

for you up ahead. You yourself want to grow, personal growth is what you have intended on, and it shall hap-

pen. 2016 will bring in your life an infinite number of experiences in all aspects, whether it be work related, or relationship oriented, you have the chance to take risks and make things work in your favour. The one you

will enjoy the most amongst all will be travelling

There will be many opportunities for you in

2016, Pisces. However, this is dependent upon your capabilities. You have a strong will and de-termination which is needed for you to tackle on

threats in order to turn them into opportunities. You have a very realistic approach towards life; you know you need to stay practical in order to get some-where. In order for that you must use every opening as

a benefit. You have a good sense in knowing what is

best for you, and this will help in selecting the right opportunities to help you achieve the stand where you

wish to see yourself in the coming year and after it.

2016 will bring a new beginning for you Leo.

The Lion will return to its roots and personal growth is to take place from there onwards. However, there will be some factors that will

not be to your liking, but you will learn to conquer the feeling of dislike. Since you will be going back to your routine, you will want to add a bit of spice to your life, as you love to turn things from boring to extraordinary.

The element of spice will provide you with more oppor-

tunities and will keep you from becoming stagnant. Your passion is the fire, which ignites you from within and

encourages you to move ahead with courage.

How do you feel about making some new

friends in the New Year? 2016 will be about acquaintances and relationships for you Gemini. During the first half, you will meet

new characters, there will be new friends made, advisers, collaborations, and even your partner may make their appearance. Even though you will meet many new and different people, you will not welcome

everyone. In regards to your selection, you are very exigent. You will only want to be surrounded by those who are intelligent, charming, active, and who do not

fake to be someone else. Socialization will help you be-come more mature as a person, as you will be meeting with almost every kind of individual. Even though sociali-

zation will help you grow as a person, it can lead to conflicts as well. So be careful, and try to avoid conflicts.


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The human mind is an amazing puzzle, no one

knows how capable it is, nor how each person perceives knowledge and information from it. Capricorns have goals and objectives already

set in their lives. You know what you want to do; you have a clear understanding of what your goals are in life. 2016 is going to be different from your regular year, my

friend. 2016 is all about new perceptions, accepting

change, taking stock of your capabilities, and defining your goals even more precisely. Many skills and discov-eries are awaiting you Capricorn! Nothing is going to

stop you, no one will hold you back, 2016 is your year!

It’s time for you to bury all the hatchets and

move in to 2016 with enthusiasm, confi-dence, optimism, maturity, and success. You may not feel like this at the starting of the

New Year, your mojo will be a bit low, but later on, magic will happen. Your past will be left behind, includ-ing family disputes, professional problems, and all inse-

curities of the past. You will begin to look at yourself

with a completely new perspective and aim for higher goals. This transformation will occur in a different part of your life. Be compassionate and gentle with yourself,

and you will look forward to an excellent year ahead.

Whereas 2015 was meant to be the year of

results, you will get the fruit of your efforts in

2016. With the New Year, you will find that sticking to your guts and making a decision has

helped you in the long run. In 2016, you will reach out and have your chance of success. Your optimism is what has driven you to accept what life is giving you, and has given you the chance to go the extra mile so that your

dream becomes a reality. You’ve kept your head away from the clouds, and now you will see what it means to have the fruit of your labour.

The past couple of years, life has been

where it always has been for you Aquarius,

but not anymore. Get ready to experience drastic changes in your life, which will blow

like the wind on a hot summer day, unpredictably, fast, and in and out in no time. You have been feeling like you have had a lot of responsibility on your shoulders for some time now, those restrictions

have you bounded by walls and shackles which you want to break free from. Well, now you can.

At some point in our lives, we come to a

place where we understand who we are and what we want from the world. And even if we’re not completely clear about where we’re

going next, we know we need to reach outside of our-selves for more. In 2016, Virgo, you are coming to this place in your personal journey. You’re ready for the

collecting of resources and the connections with those

who can support you best – no matter where you end up.

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Fran and Robert, two of our new graduate

intake at the NDC, held a bake sale in aid of the Stroke association.

Thanks to everyone who had the munchies, a total of £205.83p was raised at the event.

With RM group matching the raised amount to a grand total of £411.66p.

Plans are underway to repeat the event in 2016 over a couple of shifts

ndc


Sue Whally will be visiting the NDC

on Tuesday 8th December as part of

her Christmas well done slap on the

back tour.


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Over £3000 was raised at the charity ball which took place on

the 7th of November at Manor Hotel in Meriden. As evidenced

in the pictures this was a huge success and there was a lot of fun. Over 140 people turned out for this wonderful occasion,

Imba house would like express their sincere gratitude and thanks to all those who made this gathering possible. The generosity of the people was unbelievable and this will go a long way in making a big difference in the life of the children at

Imba house in Zimbabwe. Unfortunately, there is still social stigma associated with dis-ability people in some parts of Zimbabwe.

The centre has provided its users with hope and a sense of

belonging in times when they feel secluded from society. Disabled people are

segregated from the rest of society - dis-abled children are

prevented from going to school and even playing with other

children out of fear

and a lack of under-standing.

Due to a lack of funding, disabled children from disadvantaged

backgrounds are not able to attend school as their parents cannot afford the fees to send them to special needs schools, which are considerably higher than other schools. As a result,

the disabled have become the most disadvantaged members of society.

Imba house is providing the much needed respite care

for the children, enabling parents who normally pro-vide 24/7 care, to work to support their families. Through your help and support the Centre also seeks

to educate by being a beacon to enable others to understand the value and contribution disabled people can make to the Zimbabwean society.

Why support Imba House? Imba house is working to fill a void within the health-care in Zimbabwe where there is limited or no state

support for those disabled and their carers. If you would like to help, or have ideas about fundrais-ing, please contact us on [email protected], or

alternatively speak to Vincent Gumbo in Cross Dock-ing night shift.

For more information please visit our website www.imbahouse.org.uk

From the back right (Trustees of Imba) Claire Esling, Val Winters, Hannah Shaw, Anne Lycett, Sarah Kirk and Vincent Gumbo Front left Imba trustees Julie Forrest, Magerant Walls, Collen Mhlanga ( Chairman and Founder of Imba House)

Vincent Gumbo

mailto:[email protected]

http://www.imbahouse.org.uk

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Wk Mo Tu We Th Fr Sa Su Wk Mo Tu We Th Fr Sa Su Wk Mo Tu We Th Fr Sa Su

53 1 2 3 5 1 2 3 4 5 6 7 9 1 2 3 4 5 6

1 4 5 6 7 8 9 10 6 8 9 10 11 12 13 14 10 7 8 9 10 11 12 13

2 11 12 13 14 15 16 17 7 15 16 17 18 19 20 21 11 14 15 16 17 18 19 20

3 18 19 20 21 22 23 24 8 22 23 24 25 26 27 28 12 21 22 23 24 25 26 27

4 25 26 27 28 29 30 31 9 29 13 28 29 30 31


26 1 2 3 31 1 2 3 4 5 6 7 35 1 2 3 4

27 4 5 6 7 8 9 10 32 8 9 10 11 12 13 14 36 5 6 7 8 9 10 11

28 11 12 13 14 15 16 17 33 15 16 17 18 19 20 21 37 12 13 14 15 16 17 18

29 18 19 20 21 22 23 24 34 22 23 24 25 26 27 28 38 19 20 21 22 23 24 25

30 25 26 27 28 29 30 31 35 29 30 31 39 26 27 28 29 30

January 1st: New Year's Day, March 25th: Good Friday, March 28th: Easter Monday, May 2nd: Early May Bank Holiday, May 30th: Spring Bank Holiday

August 29th: August Bank Holiday, December 25th: Christmas Day, December 26th: Boxing Day, December 27th: Substitute day

2017


52 1 5 1 2 3 4 5 9 1 2 3 4 5

1 2 3 4 5 6 7 8 6 6 7 8 9 10 11 12 10 6 7 8 9 10 11 12

2 9 10 11 12 13 14 15 7 13 14 15 16 17 18 19 11 13 14 15 16 17 18 19

3 16 17 18 19 20 21 22 8 20 21 22 23 24 25 26 12 20 21 22 23 24 25 26

4 23 24 25 26 27 28 29 9 27 28 13 27 28 29 30 31

5 30 31

September

January February March

July August

January February March

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13 1 2 3 17 1 22 1 2 3 4 5

14 4 5 6 7 8 9 10 18 2 3 4 5 6 7 8 23 6 7 8 9 10 11 12

15 11 12 13 14 15 16 17 19 9 10 11 12 13 14 15 24 13 14 15 16 17 18 19

16 18 19 20 21 22 23 24 20 16 17 18 19 20 21 22 25 20 21 22 23 24 25 26

17 25 26 27 28 29 30 21 23 24 25 26 27 28 29 26 27 28 29 30

22 30 31


39 1 2 44 1 2 3 4 5 6 48 1 2 3 4

40 3 4 5 6 7 8 9 45 7 8 9 10 11 12 13 49 5 6 7 8 9 10 11

41 10 11 12 13 14 15 16 46 14 15 16 17 18 19 20 50 12 13 14 15 16 17 18

42 17 18 19 20 21 22 23 47 21 22 23 24 25 26 27 51 19 20 21 22 23 24 25

43 24 25 26 27 28 29 30 48 28 29 30 52 26 27 28 29 30 31

44 31

January 1st: New Year's Day, March 25th: Good Friday, March 28th: Easter Monday, May 2nd: Early May Bank Holiday, May 30th: Spring Bank Holiday

August 29th: August Bank Holiday, December 25th: Christmas Day, December 26th: Boxing Day, December 27th: Substitute day


13 1 2 18 1 2 3 4 5 6 7 22 1 2 3 4

14 3 4 5 6 7 8 9 19 8 9 10 11 12 13 14 23 5 6 7 8 9 10 11

15 10 11 12 13 14 15 16 20 15 16 17 18 19 20 21 24 12 13 14 15 16 17 18

16 17 18 19 20 21 22 23 21 22 23 24 25 26 27 28 25 19 20 21 22 23 24 25

17 24 25 26 27 28 29 30 22 29 30 31 26 26 27 28 29 30

October

April

April

May June

May June

November December


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S o, not long to go now! December is nearly upon us with all the promise of parties and get-togethers and ultimately Christmas

Day itself. There is a lot that needs to be done between now and then

at work and at home and it is easy to miss the point amid the busyness of it all.

Already the TV adverts are inviting us to buy exotic food, drinks,

perfumes and clothes. I have been left guessing what some of the adverts are trying to get at and I still don’t know what a cat setting fire to a house has to do with anything Christmassy and the cynic in me

can’t help but wonder if the money lavished on adverts to raise aware-ness of important social issues wouldn’t be better spent on tackling the

issue itself rather than a thinly disguised desire for you to spend your hard earned money buying from them. Is this

really what Christmas has become? It can be a time of great sadness and unrealistic expectation and it’s no wonder that so many people do not look forward to it particularly in the present economic climate.

As a Christian I try not to get too involved in the materialistic stuff although it is very easy to get carried away. We are just about to enter the season of Advent. This is the four weeks before Christmas beginning the closest Sunday to November 30th and marks the beginning of the preparations for the celebrations of the birth of Jesus. During this

time we also prepare for his return to rule in glory over life in heaven and on earth and because of this it is far more to us than just preparation for Christmas day. In each week of advent we focus on a particular aspect such as repen-tance, prayer, and patience. The Welsh priest and poet RS Thomas says in his poem ‘Kneeling’ that ‘the meaning is in the waiting’ a point that Paula Gooder picks this up in her book of the same name.

The Jews had waited a very long time for the birth of the Messiah and the Old Testament prophets had foretold of his coming hundreds of years before He came.

Isaiah 9:2New International Version (NIV) 2 The people walking in darkness have seen a great light; on those living in the land of deep darkness a light has dawned.

Then it happened!!! Luke 2:4-19 New International Version (NIV) 4 So Joseph also went up from the town of Nazareth in Galilee to Judea, to

Bethlehem the town of David, because he belonged to the house and line of David. 5 He went there to register with Mary, who was pledged to be married to him and was expecting a child. 6 While they were there, the time came for the baby to be born, 7 and she gave birth to her firstborn, a son. She wrapped him in cloths and placed him in a manger, because there was no guest

room available for them. 8 And there were shepherds living out in the fields nearby, keeping watch over their flocks at night. 9 An angel of the Lord ap-peared to them, and the glory of the Lord shone around them, and they were terrified. 10 But the angel said to them, “Do not be afraid. I bring you good news that will cause great joy for all the people. 11 Today in the town of David a Saviour has been born

to you; he is the Messiah, the Lord. 12 This will be a sign to you: You will find a baby wrapped in cloths and lying in a man-ger.”13 Suddenly a great company of the heavenly host appeared with the angel, praising God and saying, 14 “Glory to God in the highest heaven, and on earth peace.

Christmas is a time of great joy, renewal, and anticipation when we celebrate the birth of the Christ child, Emmanuel,

God with us. The glitz, presents, partying and everything else is great fun but none of it would be happening if not for

His birth in a stable two thousand years ago. A very happy Christmas to one and all!!

Alisdair

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Adam Proctor is now covering the Continu-

ous Improvement Lead role on a temporal

basis. This function forms part of changes

being introduced to bring efficient opera-

tional methods designed to adapt and cope

with changing customer demands and needs

with more emphasis being placed on safety

and quality.

There are elements of World Class Mail

intertwined within this approach but these

have been drastically toned down and made

much simpler to understand and use. Most of

the foreign language and complicated tools have been dropped and

this is simply now all about actual changes to the plant through

fulfilment of identified improvement targets. This exercise will be

ongoing for the foreseeable future.

Adam’s previous experience with WCM could have contributed in

a way towards his appointment. He believes WCM had a lot of

positives but these may not have been fully appreciated by all in a

more beneficial way due to lack of effective communication and

adequate people involvement. His approach will guarantee inclusion

of anyone willing to contribute ideas and he will be consulting the

Union on a regular basis as a way of ensuring that this prevails.

There is already a more joined-up approach between management

and the Union brought about by realisation that the plant needs to

modernise, optimise operational efficiencies and move on as this is

the only way customers will be attracted to keep offering more

business to the plant. This is all happening within the current excit-

ing era here at the NDC, as new products requiring different ways

and methods of working have arrived as well as tracked 48. There

is therefore need to facilitate expected change triggered by these

positive developments in order to strengthen the plant’s position

on the competitive market.

Many might have already noticed John Lewis parcels coming

through as part of the plant's mail traffic. There are now various

parcel sizes coming in which are completely different to what used

to be handled, necessitating the need to continue probing and

developing new and relevant handling methods in order to keep

abreast with the changes. Many ideas have already been brought up

and one significant change already implemented is that Amazon mail

is now arriving on an alpha- numeric system, which is a huge bonus

due to the fact that the way packets are sorted across the plant can

be standardised. Instead of having separate processes for normal

packets and tracked mail, different belt sizes are being introduced.

Plans to invest in new equipment are already underway and this will

include conveyor belts designed for various size parcels.

There is need to move very quickly on most of the planned

changes as the days drift closer to Black Friday and the Christmas

season. This year’s Christmas period is going to be a massive

challenge at the NDC hence the need for all colleagues to be

prepared. Adam will be available to assist and ensure everyone

does their job properly and that the plant goes through this period

as smoothly as possible.

Adam is also leading managers across the whole supervisory

spectrum on various projects as part of next year's business plan.

The management team will continue to sit down from time to time

and draw up new business plans aimed at

making the plant more efficient moving

forward. This will be the trend each year

and all efficiency savings will be driven by

the various projects and new ways of

working. The idea is to ensure that there

is a time buffer zone of at least six months

safeguarding the plant against prescribed

tasks at any given moment. This approach

is being driven by lessons learnt from the

slow pace the current year began resulting

in a bit of the catch up experience. A lot of

extra effort has been put in to bring the

plant to where it is now hence the need to look forward and

ensure all targets are within containable margins.

World Class Mail became very negative in the end because of the

way it was actually implemented. There was no sufficient under-

standing of the WCM content value amongst many colleagues due

to the fact that information was not effectively shared as was

supposed to be and this was wrong. A good example of how im-

portant it is to involve everyone is that most of the business plans

for the coming year are based on input that has come from people

on the floor. Adam values the fact that people doing things daily in

their designated work areas know best the way the job they do can

be improved. In appreciation of this, he is requesting anyone with

any work area improvement ideas to feel very free to approach

him. He will listen and give due consideration.

Adam will fully involve the Union in all exercises as the plant travels

on the current journey but besides this, he will be moving around

talking to people. It is his intention to come up onto every shift and

make himself available to anyone in a non-formal environment. He

is aware that formal talking through such forums as WTL sessions

(though very important) may be limiting feedback as some people

do not believe such an environment provides the right atmosphere

to talk.

This is a negative perception amongst some that might have been

built up over the years. His visits will be more about chatting and

liaising with people while they are within their work area environ-

ment and just facilitating communication. It is a change in culture

going on forward that management will talk to people as this has

never been very prevalent in the past. The idea is to also ensure

that people are talked to properly and in a down to earth attitude

which relaxes them and gives confidence and enthusiasm to be

involved.

The NDC plant needs to modernise, improve on efficiency and

move forward. This approach is what will provide the way forward

and this is quite an exciting time. Everyone is encouraged to be

involved.

Benbella Mhandu in

Conversation with Adam Proctor

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Where's William? Yes we know the usual answer to this

question is “The canteen” or “Bay 11

Jersey and Guernsey “ But in this case he

is in the photograph of the running of the

bulls.

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Christmas Package

Cheese Snack

Ingredients

8 ounces of cream cheese

(softened)

1/2 teaspoon dried dill

1/4 teaspoon garlic powder

1/8 teaspoon salt

Scallion

Red bell pepper

Instructions

Mix the dried dill, garlic powder, and salt into

the softened cream cheese.

Pack the mixture into a rectangular container

lined with plastic wrap.

Refrigerate it for at least 3 hours.

Before serving time, set the unwrapped block

of cheese on a platter and decorate it with a

scallion bow and red pepper polka dots and gift

tag.

Frosty the Cheese Ball

Ingredients

16 ounces cream cheese

1/2 teaspoon garlic salt

1/2 teaspoon onion powder

10 raisins for eyes, mouth, and buttons

1 piece of carrot for the nose

4 crackers for the hat

(we used Ritz and Dare water crackers)

1 thyme sprig for the hat (optional)

Strips of carrot for the scarf

2 broken pretzels for the arms

1 (1/2-inch) piece of a canned baby corn

for the pipe

Toothpick for the pipe

Instructions

In a large bowl, let the cream cheese

soften at room temperature for about 30 minutes.

Stir in the garlic salt and the onion pow-

der, then cover the bowl with plastic wrap and chill for 2 hours.

Make the snowman by rolling two thirds

of the cheese into a ball for his body and the

other third into a ball for his head.

Stack the balls, then add the facial fea-tures, clothing, arms, and pipe as shown.

Serve with crackers or mini bagels

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ndc


Tony Utting

Head of Operating performance We had the pleasure of interviewing Mr Tony Utting who was on a visit to the NDC; Tony is the Head of Operations Performance in the Royal Mail Parcels Team will have

been with Royal mail for 30 years come January 2016. Tony has been to the NDC a few times now, and finds it very much as it has always been he was impressed with the gravity feed system of working as it looks more efficient, but

he thought the large boxes needs looking into as these may be problematic, as are the

Yorks coming through with no destination cards was not good practice. This needs to be addressed with the customers as they may not understand the importance of them to us. Tony’s team do a lot of analysis to determine where in the pipeline our weaknesses are and where we are failing and then

work closely with Quality and Customer departments, as well as our customers to address what may be going wrong.

Tony came today to observe the operation and talk to the

staff, to get an insight into the transformation. The NDC is one of the biggest and most important sites Royal Mail has got when it comes to Quality, because we have outward

processing and cross-docking, if this site fails it has an impact on overall Royal Mail quality, whilst if an individual mail centre fails for one day it has an impact but it will be harder to see. If the NDC fails everyone knows about it

the next morning. Starting as a counter clerk for three and a half years Tony’s

career options changed when a robbery took place and a bullet was fired through his screen, at which point the

offer of working in a different department was welcomed.

Working in Personnel,doing the annual leave duty for SW London, based at nine Elms and then on the sick absence duty for about a year, moving on to Security.

He had never really thought about joining the investigation department “I was sitting at my desk doing some annual leave updates, when I was approached to cover a colleague

who was going on holiday of course I said Yes, that’s how I got started.” collating all the P26 returns and P58s which customers fill in when their mail goes missing, collating the

data, this can show us where problems are arising with

missing mail, potential thefts etc. The accumulation of this data, proving suspicion, was then

passed to POID for further investigation. The investigation team employ a number of tools and techniques to identify where there are potential problems with theft etc. and

they can usually identify where there problems are and detect and deal with any dishonesty. After doing the data collection for Two years Mr Utting progressed to being an

investigator with POID. This little side track, from the original interview we were

supposed to be doing, gave us the opportunity to ask the question “Do Investigation advertise their jobs or do they mainly employ ex police men or military?” Surprisingly we found that they do advertise positions on the job search

pages, when Tony applied back in 1991 they had 2000

applicants internally and only 12 were accepted, of these all but one was from outside Royal Mail Group.

This is helpful as the investigators start with an under-standing of the business and how things work. Nowadays, most investigators are still recruited internally, though there are always exceptions.

A prospective investigator will go on a 6 week induction course, during which you talk to nobody about what you are doing, though once this has been completed; it soon

becomes obvious what your job is to close colleagues.

In 1998 Tony went back to Post Office Counters as an

investigation team leader for Royal Mail where he also worked on the security design for the Post Office Card Account then became Policy and Standards Manager for

Investigations. In 2002 Tony’s boss, at the time, came to Royal Mail leav-

ing the National Investigation Manager position open which he successfully applied for, managing investigations in Post Office Ltd, until 2007 when he applied and got the position

of Head of Secure Products managing a product for high

risk items, evaluating the risk of delivering an item for a given postcode and applying the right product to it, to prevent it getting lost or stolen.

So if you had a customer that regularly sends credit cards through the post, would you cover that loss of the cards

financial limit for a 24p stamp? This is a great idea for a customer; however, commercially this was not viable so this product did not work.

Becoming head of ancillary products (redirections, Keep-safe and mail collect, collections etc.) and then went onto the tracked project, writing the process maps, product

spec’s signed off all the processes and came to visit here at the NDC when the tracked conveyor was installed. Tony then went on to become Head of Product Manage-


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ndc ment and is now the head of Operations Performance.

Tony is looking at the product we have sold to the cus-tomer, what quality have we sold them and how do we make sure that the customer gets what they paid for from

a quality perspective. This often involves speaking directly to the customer to find out what the issues are and how

best to solve them, as sometime the problem can be with the customer rather than Royal Mail.

We sometimes see forecasting problems on the cus-tomer’s side and need to explain to them “We need to

know what you are sending to us in order for us to do our job efficiently, as we do not want lots of people standing around waiting to process traffic that we are not going to

receive, as this puts our costs up which drives us to increase prices

By the same token, customers are not interested in our operational problems. They are paying the prices we ask and expect us to deliver the service we have promised.

Most of our biggest customers understand this process, if you going to make money and in order to make money we need to work together.

A lot of talk has been going on about this competitor has

built this hub and another has done something else which seems to be a threat to RM, but what has happened is that

they have now realised they have a quality issue when they get high volumes that they need to resolve. They are still a threat and we shouldn’t be complacent

about how fast they are growing. In Tracked, we have a 4 point scan quality check, an out-

ward scan, an inward scan, ready for delivery scan and a proof of delivery scan. If you say it is going to be delivered

on a Wednesday and you miss any of those scans you will

have failed on quality as far as our quality checks are con-cerned, as the data we collect from each scan helps us to identify where our leakage of quality might be so if we miss any it has an impact on our ability to measure quality and

fix problems. Measuring quality from a customer’s point of view is more

about delivering to time and getting the delivery scan. If you failed to scan at the delivery point, that is a quality fail

from the customers point of view, regardless of the fact

that it was delivered on time; that last scan is the quality final check as the recipient can claim it had not been deliv-ered.

In a customer’s eyes, regardless of the quality we had up to that point it had failed. So just because we are under

pressure, not scanning an item just to move faster, means

our quality is lowered and we let the customer down. With the decline in letters, Royal Mail will change, we may be as big as we are now, as it is the change in the mix of mail

that is changing, our volumes may be lower but we will still make money. There are a lot of challenges to come because

our operating model is not ideal for parcels as we are set up for large letters, but they are not insurmountable.

Will we have as many people working for us in the future? Who knows, parcels bring in a lot of automation, in order to

be efficient over the next 5 years we should see a lot of changes in processing and delivering the mail but other parts of the business should see little, if any change at all.

Mr Utting was in conversation with Paul Vincent and William Kari

As a last Question to Tony Q: Paul V:- If I order something from Spain or say

Switzerland, how does Royal Mail get reimbursed for the cost of taking it the extra mile and vis-

versa?

“I am no expert here, but depending on what country you have ordered an item from, there are a number of ways we can get paid, there is a

universal postal union and Royal Mail and all the other postal businesses around the world sign up to agree that if you post something from this

country you pay Royal Mail.

A stamp bought here, based on weight and re-

ceiving country, when it arrives at that country we are responsible for that charge and they are responsible for what is called

terminal dues. You have paid RM £1.50 for a stamp to Switzer-land its cost RM say 30p in the UK to carry it to the plane, so Switzerland will charge RM for what

it has cost them to deliver it and it is a fixed price.

Paul Vincent

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What beats his chest and

swings from Christmas cake to Christmas cake? Tarzipan !

Mum, Can I have a dog for Christmas? No you can have turkey like

everyone else!

What did the eskimos sing

when they got their Christ-mas dinner ? "Whalemeat again, don't know where, don't know when " !

What did the big cracker say to the little cracker ? My pop is bigger than yours !

Who is never hungry at Christmas ? The turkey - he's always stuffed !

What bird has wings but cannot fly ? Roast turkey ! What's the best thing to put into a Christmas cake ?

Your teeth ! Whats happens if you eat the Christmas decorations ?

You get tinsel-itus !

I wouldn't say Christmas gnomes are small.

But they used to be lumberjacks on a mushroom farm! Christmas gnomes are so small in fact that they have to stand

on a ladder to fasten their shoe laces! I wouldn't say Christmas gnomes are ugly,

But if beauty's skin deep then they were was born inside out!

I wouldn't say that Christmas gnomes are cross-eyed, but when they cry the tears run down their back!

What do gnomes fear most about Christmas? They're afraid Father Christmas will give them the sack!

Teacher: Give me a sentence with the word gnome in it! Pupil: Er.... the man's house burnt down so.... he hadn't a gnome

to go to!

Gnome: Doctor, Doctor! I keep seeing pink and green spots in

front of my eyes! Doctor: Good gracious! Have you seen an optician? Gnome: No... just pink and green spots! Doctor: I mean, have you ever had your eyes checked?

Gnome: No. They've always been blue!

Father Christmas: How do I stop a Christmas

Gnome being airsick on the sledge? Gnome: Put a five pound note between his teeth and stick his head over the side of the sledge.

What song do Father Christmas' gnomes sing to him when he came home cold on Christmas night? Freeze a jolly good fellow!

What did the little demon do when he bought a house?

He called it Gnome Sweet Gnome.

At Christmas Time - Grace E. Easley

There's nothing like Christmas And woods deep in snow

To make us remember

The dear long ago.

Down life's weary highway, Years pass single file, But deep in us all Lives a bit of the child.

The same breathless wonder Floods over us when

The gray skies lose snowflakes That dance in the wind.

Smoke curling from chimneys, A white windowpane, And dear thoughts return

And old joys remain. The tinkle of sleigh bells Across a still night,

A warm, shadowed hearth Whose embers burn bright.

A colorful afghan Thrown over a chair, Green holly entwined

Down the length of a stair. The candlelit church

And the golden bells tell

Of chapters each heart Remembers so well.

Oh, there's nothing like Christmas And woods deep in snow To make us remember

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Revised Christmas days Effective immediately, the follow-

ing economizing measures are being implemented in the "Twelve Days of Christ-mas" subsidiary:

1) The partridge will be retained, but the pear tree, which never produced the cash crop forecasted, will be replaced by a plastic hanging plant, providing

considerable savings in maintenance

2) Two turtle doves represent a redundancy that is simply not cost effective. In addition, their romance

during working hours could not be condoned. The positions are, therefore, eliminated

3) The three French hens will remain intact. After all, everyone loves the French

4) The four calling birds will be replaced by an auto-mated voice mail system, with a call waiting option. An analysis is underway to determine who the birds

have been calling, how often and how long they talked. 5) The five golden rings have been put on hold by

the Board of Directors. Maintaining a portfolio based on one commodity could have negative implications

for institutional investors. Diversification into other

precious metals, as well as a mix of T-Bills and high technology stocks, appear to be in order

6) The six geese-a-laying constitutes a luxury which can no longer be afforded. It has long been felt that the production rate of one egg per goose per day

was an example of the general decline in productiv-ity. Three geese will be let go, and an upgrading in the selection procedure by personnel will assure

management that, from now on, every goose it gets

will be a good one 7) The seven swans-a-swimming is obviously a num-

ber chosen in better times. The function is primarily decorative. Mechanical swans are on order. The current swans will be retrained to learn some new

strokes, thereby enhancing their outplacement

8) As you know, the eight maids-a-milking concept

has been under heavy scrutiny by the EEOC. A male/female balance in the workforce is being sought. The more militant maids consider this a dead-end job

with no upward mobility. Automation of the process

may permit the maids to try a-mending, a-mentoring or a-mulching

9) Nine ladies dancing has always been an odd number. This function will be phased out as these individuals grow older and can no longer do the steps

10) Ten Lords-a-leaping is overkill. The high cost of Lords, plus the expense of international air travel, prompted the Compensation Committee to suggest

replacing this group with ten out-of-work congress-men. While leaping ability may be somewhat sacrificed, the savings are significant as we expect an oversupply

of unemployed congressmen this year 11) Eleven pipers piping and twelve drummers drum-

ming is a simple case of the band getting too big. A substitution with a string quartet, a cutback on new music, and no uniforms, will produce savings which will

drop right to the bottom line Overall we can expect a substantial reduction in as-sorted people, fowl, animals and related expenses.

Though incomplete, studies indicate that stretching deliveries over twelve days is inefficient. If we can drop ship in one day, service levels will be improved.

Regarding the lawsuit filed by the attorney's association seeking expansion to include the legal profession

("thirteen lawyers-a-suing"), a decision is pending. Deeper cuts may be necessary in the future to remain

competitive. Should that happen, the Board will request management to scrutinize the Snow White Division to see if seven dwarfs is the right number


Can you believe it?


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James Thatcher has joined colleagues here at the NDC on a graduate scheme programme

after completing A level studies in July of 2015 at Elizabeth Woodville school in Roade, Northampton. He studied sports, business and social welfare for his A levels. Towards later days, he had a part time job at his school’s gym and sports centre as a life guard attendant. This went on for about 3 years, terminating only

recently when he was offered the opportunity to join Royal Mail. James is a holder of a nationally accredited life guard qualification.

He knew the life guard position at his school was vacant therefore he volunteered his services, only to find himself

getting paid for it in the end which suited him well as he wanted a bit of money. His involvement in this was a com-pletely separate engagement from his schooling hours. After sixth form James did not want to carry on within the school environment but he still had a longing quest to

acquire a level 4 qualification. He had applied to go to University but did not like it in the end hence his decision to get involved in a graduate scheme. He found it advantageous due to the fact that it afforded him a chance to train while on a salary and potentially give him a chance to obtain a qualification at the end of it all. James came across

Royal Mail vacancy offers while searching on graduate scheme websites. He is on a two year scheme involving two placements and the last part will involve University study for the appropriate logistics foundation degree offered through Royal Mail.

James is currently part of the BCA customer team where he has invested worthwhile learning time and he is closely working with plant manager Natalie Frow on Amazon fulfilment. He has shadowed many people including some who

are not within the customer team’s immediate latitude as a way of gaining broader understanding of how various business operations merge. Although he was expecting his new workplace to have some offices and an operational floor, James had not envis-aged the NDC would be such a massive site. He was however prepared to come and just learn how to do a job in a

completely new environmental setting hence he quickly adjusted and carried on. He has taken a tour to observe the operational floor on several occasions but is yet to witness what he has been told the cross docking operation can

be like at pick times.

James believes privatisation is a good challenge for Royal Mail as it brings effective accountability and a more coher-ent way of doing things. This in turn eliminates the need for reliance on government subsidies and the organisation being viewed by the tax paying pubic as a perpetual fiscal liability. He believes Royal Mail already has infrastructure

on the ground providing a vantage point and opportunity for an exciting challenge amongst other postal companies. From what he has observed to date, he aspires to witness tighter forecasts on Amazon mail traffic in order to facili-tate a clearer approach allowing better handling preparations. He believes this begins with an operational efficiency

mind-set from everyone and communication of improvement ideas. James’s motivation in life is just to do things that make him happy. He believes in being ambitious and progressing as

quickly as possible on things he aspires for and puts his mind to. He believes this attitude influenced the route he undertook resulting in him being involved in what he is doing. He aspires to perform all tasks assigned to him well and bring positive impact to the business in his own way as part of the team he is working with. He is aware; this will also involve providing assistance to others as well as any interconnected operations. In a nutshell, his approach is

based on doing what one is expected to do and helping others whenever there is need to do so.

James was involved in many charity activities while at his former school. Some of his last engagements while in sixth

form involved organising fundraising activities for Children in Need and the Red Nose Day. He also helped during

Christmas hamper get together events for elderly homes in villages within his school’s vicinity. He has also done

some charity work through his rugby team which often arranges fundraising activities during weekends. He leaves at

home with his parents and has two brothers and a sister, all older than him. They have all left home to begin their

own lives elsewhere so he is the only child at home.

Meet James Thatcher

In Conversation with Benbella Mhandhu


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Christmas song lyrics

For more than 50 years, we

have been helping to make Christmas wishes come true by receiving and replying to

the letters children send to Santa.

Posting dates

To make sure mail gets to us in time to reply, mail should be sent using the address below on a stamped addressed envelope, no later than 6 December. Santa/Father Christmas Santa's Grotto Reindeerland

XM4 5HQ

Include your full name address to we can send a reply.

Frosty the snowman Frosty the snowman was a jolly happy soul, With a corncob pipe and a button nose and two eyes made out of coal.

Frosty the snowman is a fairy tale, they say, He was made of snow but the children know how he came to life one day. There must have been some magic in that

old silk hat they found. For when they placed it on his head he began to dance around.

O, Frosty the snowman was alive as he could be, And the children say he could laugh

and play just the same as you and me. Thumpetty thump thump, thumpety thump thump,

Look at Frosty go.

Thumpetty thump thump, thumpety thump thump,

Over the hills of snow. Frosty the snowman knew the sun was hot that day,

So he said, "Let's run and we'll have some fun now before I melt away."

Down to the village,

with a broomstick in his hand, Running here and there all

around the square saying, Catch me if you can. He led them down the streets of town

right to the traffic cop. And he only paused a moment when he heard him holler "Stop!"

For Frosty the snow man

had to hurry on his way, But he waved goodbye saying, "Don't you cry,

I'll be back again some day." Thumpetty thump thump, thumpety thump thump,

Look at Frosty go. Thumpetty thump thump, thumpety thump thump,

Over the hills of snow.

Have yourself a merry little Christmas, Let your heart be light From now on,

our troubles will be out of sight Have yourself a merry little Christmas, Make the Yule-tide gay,

From now on, our troubles will be miles away.

Here we are as in olden days, happy golden days of yore. Faithful friends who are dear to us

gather near to us once more. Through the years we all will be together

If the Fates allow Hang a shining star upon the highest bough. And have yourself a merry little Christmas now.

Snowflakes fly around the sled,

Some teddy bears love adventure on their sleds. Daddy Bear holds the ropes to guide his flight,

Mama and baby bear sit together tight,

Laughter rings out when they curve over the hills, Teddy bear sleigh rides are a winter thrill.

Scarfs of red and green plaid surround their furry necks,

Hoods of fur are keeping the winter air outside. Riding in the sleigh makes a fun day,

That’s the teddy bear way.

Teddy Bear Sleigh By Darby Diana

Have yourself a merry little Christmas,


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www.ndccomms.webeden.co.uk www.ndccomms.webeden.co.uk

Gary Chamberlain

Data and graphs by Amit Dave

NDC Revenue Protection Period 6

Recoveries Another good month for the Revenue Protection team at NDC a total of £1,050,277 was raised

against a target of £213,099.

Sampling Results In period 6 we sampled 56.5% of all customer traffic and 100% of customers deemed high risk

based on presentational failures of their previous mailings.

Total recoveries for the year so far We have recovered so far this year a total of £3,540,421 against a target of £2,685,046.



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This is an update on the following Tracked machine, new DHL

post, management, Christmas. Firstly we would like to apologise for the minimal communica-tion over the last few months and are fully aware of our mem-

ber’s views on this. From now on we will be aiming to im-prove on this and give as much information as possible within

our remit, there is also areas that the business deem in com-mercial confidence that even as reps locally have no or very

little knowledge of it and cannot be disclosed in open commu-nication.

Christmas Christmas is fast approaching and as we all know the NDC as in previ-

ous years tends to be an extremely busy place. The talks between

CWU and management around the Christmas arrangements have been

on-going for the last few months, this has so far resulted in the Part

Timers been offered to work full time over this period, the overtime

has been sent out and returned and has been inputted against the work

forecasted, but has still not been displayed.

TCP is still in discussion, as we were first informed there would be no

TCP at the NDC this has now changed and TCP will be running but

management are insisting there is not enough work to run a TCP shift

and moving people on to TCP would endanger the operation on the

vacated shifts. At present it has only resulted in an advertisement for

ICCS and Bay Marshal’s.

We are still in discussion regarding the working arrangements on the

24th,25th,26th,27th,28th and 31st Dec and 1st January and we are at

present waiting for the national arrangements which will then influence

our decision on the best way forward.

Members have asked about extra leave on the eve’s this is again under

discussion.

You will all be aware of the mailsort being deferred earlier this year

this is a business decision due to the increase of the tracked work and

was deemed we would require the floor space. Any work that does

get moved for Christmas will come back w/c 21/12/2015 as

confirmed by management.

The CWU have been very disappointed with the lack of urgency from

the business regarding the arrangements for our members over this

period.

New work and boom/conveyor From the 26th October the new boom and motorised conveyor have

been installed, this is primarily to take the new Deutsche Post/DHL

work that has been transferred from parcelforce this is a good oppor-

tunity for NDC and we will be working closely with management on

the installation of the new equipment and the structure, resource and

training surrounding it.

Vacant Duties The Vacant duties have been advertised and the closing date has now

passed, all applicants will hopefully be informed in writing over the next

few weeks with a starting date in January 2016.

10 minute walking The management has sent out letters explaining the situation regarding

the withdrawal of the 10 minute walking time for X Docking.

If you need any further information please see your manager.

Random Security Checks You will have seen from the notices that the security checks

will take place w/c 16/11/2015 this will be for all employees

at the NDC (OPG’s, managers, admin) and any visitors to

NDC. Please read the union notice board for the full agree-

ment and the process for the random checks.

Walkway After many months of waiting the change to the walkway in

the RDC has finally been approved, this has been completed.

The main reason for it to be moved is the requirement to

separate the MHE operation to one side of the operational

floor which should improve safety.

Distribution We are currently working towards a completed set of duties

for network 2015 with a deployment date of 25th January

2016. There will be a drivers meeting in due course to dis-

cuss and ratify these duty sets.

Union Learning Room The learning room is still open for all courses and learning needs and new courses will be available soon.

Thank you for your continued support

NDC Committee

Bola Omoyeni

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december 2015 single read

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