december 7-8, 2016 · the hilton austin · austin, tx where ... · intuit cheryl benjamin ......
TRANSCRIPT
Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance
December 7-8, 2016 · The Hilton Austin · Austin, TX
Lead Sponsors:
Media Partners:
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 2
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
Dear Friend of ProcureCon,
Travel and meetings is the second largest category of spend and the
need to balance traveler preferences, duty-of-care alongside savings. With unprecedented merger and acquisition activity, prices trending up, the shared economy becoming far more then an emerging option, and increased traveler safety concerns, there is no more relevant time to gather together and share methodology.
more robust variety of speakers from companies responsible for the largest spend in the travel category and discuss how to evolve policies from basic to best in class. Last year, we explored critical industry challenges and provided 125+ attendees a new space to meet, learn and network.
Procurement is the sole function that can add more to the bottom line faster than any other department, which is critical in a time where mega-airlines and hotel chains have the upper hand. Procurement teams must now deliver value to their businesses beyond cost cutting,
Using advanced analytics to drive value to uncover new innovation. At ProcureCon Travel & Meetings, the ProcureCon community will come together to achieve success in travel & event sourcing, supplier relationship building, TMC selection, duty of care best practices, tactical contract negotiation and strategic sourcing.
We look forward to greeting you this December in the one of the fastest growing cities in the US for learning, networking and fun!
Sincerely,
Frank Musero Divisional Director, ProcureCon North America
Welcome to ProcureCon Travel
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 3
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
What sets ProcureCon Travel & Meetings apart?
ProcureCon Travel & Meetings’ was created through 6 months of in-depth market-research with procurement practitioners. We are not beholden to set viewpoints or mission statements driven by editorial policy, politics, or winning business. You can be assured that PT&M content is independent, objective, and focused on the procurement practitioner.
PT&M is a pure procurement and sourcing event, researched with transient travel and meetings sourcing professionals to ensure the agenda provides top-of-mind issues, told from the point of view of the sourcing experts.
From the pre-conference release of our networking app to social breaks, happy hours, and on-site entertainment (to be revealed!) ProcureCon Travel & Meetings is an event where you’ll have fun and network with your fellow attendees. You may have initially registered for an educational event, but
your job and advancing your career.
Featuring 12 roundtable discussions, 4 interactive workshops, and 20 main conference sessions, you’ll hear a variety of viewpoints and be able to share you ideas with your peers at a variety of structured and unstructured networking activities.
Asking a question in a large room can be quite intimidating for some, but when in a group of 10-15 others with like-minded problems that need solving, magic happens. That’s why the ProcureCon roundtables and working groups are hands-down the most anticipated sessions of the conference. This is your opportunity to go in-depth with a ProcureCon speaker, share ideas, and make new connections in an intimate setting.
The ProcureCon event series brings together a unique blend of Procurement, Purchasing and Supply Chain experts from across all industries to share their experiences and knowledge with a team of people who have made a career of Procurement. Originally launched in the US 15 years ago to address direct purchasing strategies for manufacturing companies, ProcureCon has since transformed its focus to address the challenges and opportunities within indirect spend and corporate services procurement.
MARKET-DRIVEN PEER-LED
A COMMUNITY
COLLABORATIVE
INTIMATE A Brief History of ProcureCon
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 4
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
Who Attends ProcureCon Travel & Meetings? What Past Attendees Say About ProcureCon:
Vice President/Director/Manager/Leader of:
Travel
Procurement
Indirect Sourcing/Procurement
Support Services
Strategic Sourcing
Meetings & Events
Spend
Commodities
“ProcureCon is a great place to network with other procurement professionals that face the same challenges and provides an outlet to discuss the issues of today. You can learn about innovation from suppliers in a passive way through presentations that showcase a concept and not necessarily a sales pitch.”Wayne S. Evans, Head of Procurement Americas, Deutsche Post DHL
“I would recommend that procurement executives use ProcureCon as a barometer to measure their respective organizational alignment, strategic focus and enablers. It is a wonderful event that unites procurement executives from different industries, under one roof. It is an exceptional event and definitely worth the investment in time and conference fee. “
- Joseph R. Richardson, Head of Corporate Procurement (Retired), FMC
Technologies
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 5
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
40+ Industry-Leading Speakers for 2016 including:
Shari Quackenbush
Global Agency & Online Lead
IBM
Jay Sklar
HUB International
Yasuo Sonoda
Senior Manager, Workplace
Performance
Natacha Gaskin
Global Travel Director
Smith + Nephew
Kathy Briski
Travel Category Manager
Boeing
Kathleen Silverman
Global Category Director-
Travel, Fleet, Meetings and
Events
BP
Maria Arellano
Director Procurement
Intuit
Makiko Barrett
Senior Manager,
Global Travel
Yahoo
Dr. Sara Friedlander
Global Director,
Global Finance &
Procurement
Bristol-Myers
Squibb
Geert Behets
CMM, Head of Global
Travel, Meetings, &
Fleet Management
UCB
Christoph Carnier
Director - Head of
Procurement
Category Travel, Fleet
& Events, Group
Procurement
Segment Services
PO-EF
Merck
Steve Mowcomber
Sr. Sourcing &
Corporate Travel
Manager
Supervalu
Marc Ensign
Director, Global Category
Management
Sonoco
Roberto Ramirez
Consultant, Procurement
Eli Lilly and Company
Howard Brooks
Sr Manager, Travel, Fleet, Real
Estate & Facilities MESBO
McKesson
Greg Wilczek
Global Travel Manager, Global
Sourcing & Procurement
Marsh & McLennan
Companies
Fiona Lapointe
Strategic Sourcing Manager -
Global Travel Specialist
Cargill
David Buchholz
Travel & Expense Manager
Abercrombie & Fitch
Teddy Oberts
Strategic Sourcing
Manager
VMware
Jo Ellen Geurts
Senior Manager, Travel
and Supply Chain
Initiatives
KLA Tencor
Claire Langford
Senior Strategic Sourcing
Manager
Asurion
Ellina Arakelova
Senior Manager, Global
Travel, Meetings & Events
Programs
PolyCom
Carey Ann Pascoe
Senior Travel Manager,
Corporate Procurement
Dolby Laboratories, Inc.
Cindy Novak
Director, Global Travel &
Events
Kiewit
Your 2016 Expert Speaker Faculty:
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 6
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
Jennie Robertson
Senior Travel Manager
Tableau
Rick K. Wakida
Global Travel Manager
Informatica
Bonnie Moree
Manager, Indirect
Procurement and Travel
HIG Global
Brad Cook
Managing Director
Total Procurement
Solutions, LLC
Sean Parham
Global Travel Wizard
Riot Games
Jason Cammorata
Director, Strategic Sourcing
MDC Partners
Bridget Lopez Nieto
Travel Manager
Intuit
Cheryl Benjamin
Travel Manager
Dart Container Corporation
Guy Langenburg
Global Sourcing Manager
Amway
Doug Gerard
CPSM, C.P.M., Corporate
Manager, Global Indirect
Sourcing, Global Operations
SPX
Jay Richmond
Head of Business Travel Group
Amadeus North America
Thanks to the 2016 ProcureCon Travel & Meetings Advisory Board!
Rick K. Wakida Global Travel & Card Manager, Corporate Travel Docusign
Sean Parham Global Travel Wizard Riot Games
William Tate Principal Goldspring Consulting
Bonnie Moree Manager Card & Collections HIG Global
Greg Schilder CPO Encore Capital Group
Jason Cammorata Director, Strategic Sourcing MDC Partners
Steve Mowcomber Sr. Sourcing & Corporate Travel Manager Supervalu
Amee Gullickson Global Travel Manager Bristol-Myers Squibb
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 7
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
Welcome Reception in the ProcureCon Club LoungeTuesday, December 6, 2016 • 7pm – 8pm
Cowboys n’ Cocktails Reception in the Solutions ZoneWednesday, December 7, 2016 6pm - 7pm
WHAT’S FUN Join us the night before the conference
begins in the ProcureCon Club Lounge to meet and mingle with the fellow practitioners you’ll be learning and interacting with for the next 2 days!
peers. Join us in the Solutions Zone for the chance to connect with fellow executives, kick-back and relax. After a busy day of networking and sessions, pull on your cowboy boots and your ten gallon hats and join your colleagues for cocktails and local fare! Sip mint juleps and discuss the nitty-gritty of corporate travel while listening to country music deep in the heart of Texas!
at ProcureCon Travel & Meetings this year! Whether you’re traveling from the West or East coasts, joining us from the EU,
we want ProcureCon T&M to feel like a mini vacation away from the daily grind of emails, conference calls and board meetings.
center or go for a run on the hotel’s expansive grounds. Get ready in the peace and quiet of your hotel room,
a hot breakfast and compelling panel discussions. You’ll spend two full days learning from your peers, having your most pressing questions answered with the brightest minds in Procurement.
all day! But ProcureCon T&M doesn’t have to end there. We know this crowd likes to have a good time, so we’ve put together two evening receptions. We’ll provide the cocktails and food. All you have to do is show up and leave the car keys behind!
Here’s what we have planned so far!
If you are interested in hosting a reception, contact James Miguel at 646-200-7464 or [email protected].
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 8
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
Agenda Key
PANELS:A moderated discussion on stage featuring 4-5 panelists with audience
Q&A throughout. You hear multiple perspectives on some of the most
important topics on the program.
OXFORD STYLE DEBATE:
drawbacks of a particular pain point in the industry. With live polling
and controversial topics, these lively debates get the audience involved.
Come prepared to defend your position.
INTERACTIVE ROUNDTABLE: Peer-led small group discussions with 10-15 participants per table.
You gain insight into a breadth of experience and ask the questions
you need answers to.
FIRESIDE CHAT:An interactive interview with a high level and experienced thought
leader.
CASESTUDY INTERACTIVE:
challenge/opportunity posed from the preceding presentation or
panel
WORKSHOP/WORKING GROUPS:An educational collaborative session where you’ll put new learnings
into action.
KEYNOTE/PRESENTATION: Short, sharp 20-minute case study presentations modelled after
takeaways you can apply to your business.
VP THINK TANK: Exclusive, by-invite-only small group discussion in a private room on
3 key topics determined by the participants. For our most senior-level
attendees to network and strategize over executive-level matters.
Here’s how ProcureCon Travel & Meetings new interactive formats will help you learn more, and faster!
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 9
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
TUESDAY, DECEMBER 6, 2016: 7:008:00
WELCOME RECEPTIONJoin us the night before the conference begins in the
ProcureCon Club Lounge to meet and mingle with the
fellow practitioners you’ll be learning and interacting
with for the next 2 days!
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 10
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
7:30 Continental Breakfast & Registration
8:30 Welcome Remarks and Event Introduction
8:35 Procurement Practitioners Ice Breaker
8:45 Chairperson’s Opening Remarks
An Executive from Carlson Wagonlit Travel
9:00 IBM CASE STUDY: Implementing a Global Expense System
What does it look like when IBM, the company with the most corporate air volume in 2014, and number one largest
travel spend in the world, attempts to roll out a global, company-wide expense system? This case study presented by
Shari Quakenbush will discuss just that!
· Learn how to prepare and vet prospective systems
· Change management- how do you communicate changes in processes and make them stick?
· Measuring process: how do you measure the success of the new program?
Shari Quackenbush, Global Agency & Online Lead, IBM
9:20 KEYNOTE INTERNATIONAL VOICES: How UCB Balances Traveler Experience with Cost Containment in a Traveler-Centric World
In this exclusive case study Geert Behets, the Head of Global Travel, Meetings and Fleet Management for UCB, shares
how he manages an international program that addresses both the need for savings and fostering positive traveler
experiences. This presentation covers:
The evolution of UCB’s travel program from cost-centered to traveler-centric:
· When is the timing right and why the switch was made
· How is UCB using this evolution to serve both interest of Traveler and UCB?
· How to use consumer experience to enhance the business travel experience
Geert Behets, Head of Global Travel, Meetings, & Fleet Management, UCB
9:40 ALL STAR PANEL: The Future of Business Travel
Jason Cammorata, Director, Strategic Sourcing, MDC Partners
Fiona Lapointe, Strategic Sourcing Manager - Global Travel Specialist, Cargill
10:15 Morning Refreshment & Networking Break
11:00 CASE STUDY INTERACTIVE: Building a Travel Policy From Scratch – The Intuit Travel Team
Day 1: Main Conference Wednesday, December 7, 2016
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 11
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
Day 1 Continued
Tells Their Story
Intuit, the makers of TurboTax and Quicken, know something about travel and meetings management. Based in
success. In this session, Maria and Bridget from the Intuit travel procurement team will discuss the journey Intuit
has taken managing the travel policy for the organization including for the 20+ mergers and acquisitions that have
of how policy impacts the traveler experience will be discussed. Additionally, after the session attendees will have an
opportunity to share their experiences in a small group setting to develop key takeaways’ that can be implemented
Maria Arellano, Director Procurement, Intuit
Bridget Lopez Nieto, Travel Manager, Intuit
11:40 FIRE-SIDE CHAT: The Travel Manager of the Past vs. Expectations for Today’s World
Mr. Brooks’ travel industry experience spans more than 25 years. Prior to joining McKesson, Mr. Brooks led the
global travel and meetings practice for Procurian (now known as Accenture), where he was responsible for more than
$1 Billion in corporate travel and meetings and events spend. Prior to Procurian, he spent 15 years at Sony Music
Entertainment as Global Vice President, managing global travel, meetings and all indirect procurement.
In this discussion, Howard will share his experience on the following areas:
· - Describe the Travel Manager of the Past (who used to be assigned this role)
· - Company expectations in today’s world
· - If an agency (TMC) is doing their job, why is a Travel Manager needed at all
· - Why does Travel get the attention it does
· - Is business travel an imposition (should we really feel bad for road warriors)
Howard Brooks, Senior Manager, Travel, Fleet, Real Estate & Facilities MESBO, McKesson
12:10 CASE STUDY: How LinkedIn Is Approaching a Travel Program from a Workplace Service Model
Founded in 2003, LinkedIn connects the world’s professionals to make them more productive and successful. With
more than 430 million members worldwide, including executives from every Fortune 500 company, LinkedIn is the
coming from Talent Solutions, Marketing Solutions, and Premium Subscriptions products. Headquartered in Silicon
their worldwide travel program to better align with LinkedIn’s strong company culture from a Workplace Service
Model.
Yasuo Sonoda, Senior Manager, Workplace Performance, Linkedin
12:30 Networking Lunch
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 12
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
Track A: Transient Travel Track B: Meetings Management
2:20 Chair’s Welcome Chair’s Welcome
2:25 CASE STUDY: The Changing Role of the Travel Manager: How to Bring a Travel Manager Into Procurement
There has been a migration of travel managers into the procurement department.
part of the procurement team or reporting directly into procurement. This session
will discuss how organizations are reaping the greatest results through organizational
structure and understanding the cultural elements that might be overlooked.
·
· What procurement fundamentals should travel managers be trained on to be
successful as a member of the procurement team?
·
procurement department to drive innovation?
Rick Wakida, Global Travel Manager, Informatica
CASE STUDY: Managing Meetings Spend to Optimize Value
Strategic meeting management can substantially add to a company’s bottom line.
This session will help you examine ways to establish and grow a meetings and events
management program to drive value to your stakeholders. Teddy Oberts, the Senior
Sourcing Manager at VMware (part of the newly established Dell Technologies family),
gives us the scoop on modern Strategic Meetings Management Programs (SMMP).
· Setting goals and getting started
·
· Data: Do’s & Don’ts
· Gaining internal support from key stakeholders
· Partners: Maximize existing partnerships with suppliers in order to bump up
volume and negotiate better rates
Teddy Oberts, Strategic Sourcing Manager, VMware
Concurrent Working Groups
1:30 WORKING GROUP #1: Change Management: Key Strategies for Stakeholder Outreach & Communication
When faced with new systems, processes, or policies, travelers who are used to their own preferences can
group will explore best practices for communicating changes that occur to the workforce, whether in the form of new suppliers, technology updates or policy in ways that will make them understand the value they receive in addition to remaining compliant.
· Making changes stick and getting the organization to break habits
· The critical need for executive leadership buy-in
· Gaining support for change through data to gain support
Guy Langenburg, Global Sourcing Manager, Amway
WORKING GROUP #2: Leveraging Data for Strong Contract Negotiation Across All Travel Channels
The common wisdom when negotiating travel or meeting contracts is that volume provides the most valuable bargaining chip at the table. However, there is more to striking a good deal than just having the numbers. This working group explores the ways your data can be leveraged when driving a preferable contract agreement with your vendors.
· Approaching renegotiation with current vendors to optimize value and service
· Negotiating with the current market in mind – how data can provide insight to trends
· What good is data if the organization doesn’t know about it or use it?
· Distributing resources internally.
Kathleen Silver, Global Category Director-Travel, Fleet, Meetings and Events, BP
WORKING GROUP #3: Selecting the Right Travel Management Company for Small to Mid-Sized Companies
The most important partner you have in the travel
internal needs is crucial when it comes to selecting the right TMC as Small/Mid-sized companies may not have the resources or the clout that companies with larger spends have.
managing this relationship:
· Perform a gap analysis to identify areas of internal weakness that a TMC can assist with
· Matching customer service with company size, travel needs and culture
· Communicating needs clearly to prospective companies
Day 1 Continued
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 13
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
2:45 PANEL DISCUSSION | WOW Metrics: Gaining C-Level Buy-in for New Technologies that Streamline Processes and Increase Compliance
The amount of data involved in travel management
can be overwhelming and for executives who don’t
understand what they are looking at, this data provides
zero value for justifying decision-making around a travel
management program. This panel will explore metrics
· What metrics have the greatest mileage with the C-Suite?
· How to break-down data to analyze company trends
and convey meaning
· Quick-wins in the travel program space that will help
gain buy-in to invest in important resources and
technologies
Mark Ensign, Director, Global Category Management,
Sonoco
Cheryl Benjamin, Travel Manager, Dart Container
Corporation
Brad Cook, Managing Director, Total Procurement
Solutions, LLC
PANEL DISCUSSION | Communicating the Meeting Program Value Proposition to Stakeholders and Customers
The progression of meeting spend management from
the marketing department, or from administrative
assistants to procurement has been a bumpy road. How
are companies organizationally managing this function
particularly on a global level? This panel will cover
advanced methods of optimizing the meeting management
function for strong geographical coverage and best
possible results for the spend:
· Learn how procurement professionals have handled the
transition of meetings spend into their departments
· How teams should be structured and the value of a
centralized support function
· Educating regional management to drive top-down
support and advocacy
Teddy Oberts, CPSM, Strategic Sourcing Manager,
VMware
Cindy Novak, Director, Global Travel & Events, Kiewit
3:25 Afternoon Refreshment & Networking Break in the Solutions Zone
Day 1 Continued
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 14
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
4:00
and Optimize Travel Spend through Advanced Travel Booking Capabilities
Corporate travel booking tools require more than a consumer-looking interface
and integration with expense management systems to meet the demands
of corporations and their travelers. Expense management data is great for
measuring performance, but do you have the right booking platform in place
to IMPROVE performance based on those measurements? Explore how
advancements in booking tool capabilities are changing the way companies
are optimizing their travel program while increasing traveler satisfaction and
productivity.
Jay Richmond, Head of Business Travel Group, Amadeus North America
WORKSHOP: The Future
of Business Travel and
Millennials’ Impact on
Preference - How Can it Be
Leveraged as a Win for the
Business?
Millennials, hyper-travelers,
road warriors – how can the
travel manager manage spend
in today’s technology-driven
environment. This workshop is
dedicated to examining the new
norms - the role of technology,
the new millennial travelers and
procurements involvement for
travel management.
· Managing preference across
the user spectrum – not just
millennials but Gen X/Y’s, and
Baby Boomers
· Preparing for the huge explosion
of services catering to millennials
· Travel 1.0 to 2.0 to Open Booking
and how the industry has
evolved
4:20 PANEL DISCUSSION | Building a Travel Management Vendor
Scorecard: Avoiding Lost Savings and Non-Compliance
Measuring supplier performance isn’t a one time or even yearly process. It has
to be ongoing in order to ensure the best program possible and combining
multiple data sources into usable information is a key capability. Does your
supplier provide the visibility and information you need to ensure a well-
managed travel program? This discussion will uncover:
·
· Setting milestones and communicating to achieve goals
· How to handle an underperforming partnership
Bonnie Moree, Travel Manager, HIG Global
Claire Langford, Senior Strategic Sourcing Manager, Asurion
Day 1 Continued
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 15
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
7:00
Day 1 Continued
5:00 Interactive Roundtable Discussions
in an intimate format from the speakers who have had am impact on their company and industry. Take control of
your own event experience and don’t be shy! Ask questions (or answer them!) alongside other conference attendees
who are dealing with the same challenges as you network with industry peers with very similar challenges, interests
and responsibilities. Don’t miss out on the discussions you want to participate in—you’ll get to select a new topic
after 30 minutes
TABLE 1 Global Implementation for TMC’s: Discussing the Challenges and Overcoming Obstacles
Hosted by: Carey Ann Pascoe, Senior Travel Manager, Corporate Procurement, Dolby Laboratories, Inc.
TABLE 2 Creating a Policy that Works within the Framework of Your Company’s Culture
Hosted by: Jennie Robertson, Senior Travel Manager, Tableau
TABLE 3
Duty of Care: What do you do when a Traveler Books Outside the System?
Hosted by: Steve Mowcomber, Sr. Sourcing & Corporate Travel Manager, Supervalu
TABLE 4 Enforcing a Non-Mandated Policy: Is it Possible?
Hosted by: Makiko Barrett, Senior Manager, Global Travel, Yahoo
TABLE 5 Can Hotels Play a Role in Duty of Care? Learn how Hotels are Committing to Keeping Travelers Safe
Hosted by: Dr. Sara Friedlander, Global Director, Global Finance & Procurement, Bristol-Myers Squibb
Additional roundtables TBA
6:00- Cowboys n’ Cocktails Reception in the Solutions Zone
After a busy day of networking and sessions, put on your cowboy boots and your ten gallon hats and join your colleagues for cocktails and local fare! Sip mint juleps and discuss the nitty-gritty of corporate travel while listening to country music deep in the heart of Texas!
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 16
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
8:00 Continental Breakfast & Registration In The Solutions Zone
8:45 Welcome Remarks
8:50 Chairperson’s Opening Address
9:00 CASE STUDY INTERACTIVE: Tools to Drive a Strong Supplier Relationship
Suppliers can be the biggest resource for managing a travel & meetings program but building a transparent and
symbiotic relationship isn’t always as easy as it seems. With TMC’s and other service providers crucial to success
of a travel management program, this session will examine what strategic partnerships really mean, and what
tools you can use as the travel lead to ensure success:
· Aligning suppliers with company-wide travel policies
· The upside and downside of outsourcing the entire travel function
· Industry consolidation and the impact on your supplier relationship
· Establishing good communication and goal setting practices
· Sources of data collection
Natascha Gaskin, Director, Travel, Smith + Nephew
9:40 KEYNOTE: Duty of Care – Developing Policies and Safeguards to Protect Your Travelers
their willingness to travel altogether. Travel professionals are more accountable than ever before when it comes
to knowing where employees are at all times and giving travelers the ability to receive help when needed, 24/7.
This session will examine the systems and safeguards in place to manage the duty of care:
· What’s the standard of care that travel professionals should strive to attain?
· New technologies for tracking travelers
·
Ellina Arakelova, Senior Manager, Global Travel, Meetings & Events Programs, PolyCom
10:00
in All Booking Processes
10:20 PANEL DISCUSSION | Adopting the Shared Economy into Your Travel Policy: Hear from
Day 2: Main Conference Thursday, December 8, 2016
“It was a good meeting and I feel that there was value in attending. I did like the format of the meeting this year with the interview style verses the speech type approach. Certainly will plan on attending again next year.” - Doug Schwartz, Assistant Vice-President of Administrative Services, Sammons Financial Group
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 17
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
Day 2 Continued
4 Companies Who Have Successfully Integrated App Culture
The sharing economy is here and not addressing it in your policy is delaying the inevitable. This panel will discuss
how travel managers can begin this transformation and lessons-learned already from this disruption. Hear
from those who have embraced sharing economy - such as Uber, Airbnb and Lyft and learn how to incorporate
terminology, traveler safety, risk and expense reimbursement.
· What are the legal concerns and questions (taxation, Compliance)?
·
·
Sean Parham, Global Travel Wizard, Riot Games
Makiko Barrett, Senior Manager, Global Travel, Yahoo
Howard Brooks, Sr Manager, Travel, Fleet, Real Estate & Facilities MESBO, McKesson
Greg Wilczek, Global Travel Manager, Global Sourcing & Procurement, Marsh & McLennan Companies
11:00 Morning Refreshment & Networking Break In The Solutions Zone
11:30 FIRESIDE CHAT | Interview with a CPO
Jay Sklar, CPO at Hub International opens up about his
vision for travel and travel’s place in the procurement
world. Sklar has been in the travel space for almost 20
years and has the unique perspective of someone who
has tackled travel from the procurement perspective
in both buyer and solution provider environments.
· Where does travel sit on your CPO’s ‘to-do’ list?
· The art of the pitch- how do you pitch proposals
to the CPO and CFO to gain C-Level buy-in for new
technologies and policies
·
show the value of your policies: learn which metrics
are the most important
Jay Sklar, HUB
International
Category Management Methodology Workshop: Tools for Success in the Travel Category
Category management is a strategic approach
which organizes procurement resources to focus
focus on understanding the current market trends,
benchmarking with other companies, spend analysis,
internal service delivery model, and procurement
sourcing strategies to fully identify cost savings/
business process improvements opportunities to
produce improved business results.
Kathy Briski, a procurement and corporate travel
leader will explain the category management
methodology and how this methodology is used for
the Travel Category. Participates will be lead thru
category. This workshop will be informative and will
leave the workshop with tools for success.
Kathy Briski, Travel Category Manager, Boeing
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 18
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
Day 2 Continued
12:00 CASE STUDY: Installing and Prioritizing a Duty-of-Care Program at Bristol-Myers Squibb
Recent instability have necessitated caution on
the part of travelers and travel managers. Travel
managers are tasked with ensuring safe travel and
scrutinizing any supplier or partner that doesn’t
align with this priority. This case study will examine
the prioritization toward duty-of-care at BMS,
including:
· Implementation approach to a duty-of-care
program
· New technologies for tracking travelers and warn
them if necessary
· Managing travel to emerging markets and
international hot-spots
Dr. Sara Friedlander, Global Director, Global Finance & Procurement, Bristol-Myers Squibb
Workshop Continues
12:20 HEAD TO HEAD DEBATE: Do Traveler Preferences Matter?
Last year, one of the conference highlights was the riveting panel discussion on the role of traveler preferences. This year,
into policy. This interactive session will also feature audience polling to see how opinions are swayed by our speakers! Moderated by: Will Tate, GBTA Member
Panelists: Sean Parham, Global Travel Wizard, Riot Games
1:00 Lunch for All Attendees
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 19
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
Day 2 Continued
Track A: Elevating Meetings Management Track B: Globalization
2:00 Chair’s Welcome Chair’s Welcome
2:05 PANEL DISCUSSION | Smoothing Out Bumps in the Road: Overcoming Maintenance Challenges That Arise After Program Implementation
So you’ve survived implementation, but how does the
procurement department continually drive excellence
within the meeting management function?
This panel features executives with fully-integrated
meetings management departments discussing the
importance of program maintenance:
·
· Strategies to maintain compliance
· Check-ins with suppliers to ensure no slippage of
customer service
· Evolving your programs from ‘basic’ to ‘best-in-class’
Jo Ellen Geurts, Senior Manager, Travel and Supply
Chain Initiatives, KLA Tencor
David Buchholz, Travel & Expense Manager,
Abercrombie & Fitch
Doug Gerard, Corporate Manager, Global Indirect
Sourcing, SPX Corp.
PANEL DISCUSSION | Overcoming Local Needs and Cultural Variables: Keeping Your Travel Policy Consistent Across the World
in turn, means more global partners to work with and additional
complexity with data management.
This panel will feature travel professionals sharing best practices for
communicating with overseas counterparts, overcoming language
order to create and enforce a cohesive travel program.
· Communicate and deliver the value and success of your program
globally
· Managing organic growth versus acquisition
· Vendor management and choosing between larger global
partners or local, regional specialized providers
Christoph Carnier, Director - Head of Procurement Category Travel,
Fleet & Events, Group Procurement Segment Services | PO-EF,
Merck
Fiona Lapointe, Strategic Sourcing Manager - Global Travel
Specialist, Cargil
2:45 Innovation Spotlight
Have a unique product you’d like to showcase? Email
James Miguel at [email protected].
Innovation Spotlight
Have a unique product you’d like to showcase? Email James
Miguel at [email protected].
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 20
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
3:30 CASE STUDY: Roll-Out of a Meetings Management System
Cindy Novak is the Director of Global Travel and
Events for Kiewit, an employee-owned Fortune 500
construction, mining and engineering powerhouse. In
this unique case study, Cindy Novak will discuss how
Kiewit completed a recent roll-out of their meetings
management system that has enabled them to take their
program to the next level.
· Developing a comprehensive road map for the
implementation
· Preparing the organization for the change and the
transition
· Best practices and lessons learned along the way
Cindy Novak, Director, Global Travel & Events, Kiewit
CASE STUDY: Managing Travel & Safety in Emerging Markets
As business expands to emerging markets, many
companies are sending travelers to remote countries
where the hurdles for sourcing vendors and gathering data
are much higher. How can company’s best roll out a global
solution that is customizable to the regions most traveled
to and allows employees to book internationally?
· Which elements of the travel program are best managed
from a global perspective? Which are best managed locally?
· What processes are best implemented worldwide?
approach?
· What aspects of the safety and compliance policy can
best serve emerging markets and protect travelers?
3:50 Roundtable Discussions:
TABLE 1 Expand and Evolve Your Existing Global Corporate Card Program
TABLE 2
TABLE 3 Applying Strategic Sourcing for Centralized Meetings Management
TABLE 4
TABLE 5
Assemble a ‘Data Collection’ Toolkit
5:00 Conference Concludes
2:55 Afternoon Refreshment & Networking Break In The Solutions Zone
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 21
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
To tailor a sponsorship package to meet your needs contact:
James Miguel
Head of Sponsorship Sales P. 646-200-7464 [email protected]
Position your brand as a leader as marketing procurement decision makers evaluate solutions for marketing procurement projects.
and shorten your sales cycle by meeting with 150+ travel procurement decision makers in one place
Ensure unrivaled networking time with travel and meetings procurement decision makers to put forward your value proposition and to progress relationships with existing and potential clients
Benchmark your strategy with your competitors to ensure you stay ahead of the game and
Build customer loyalty by meeting your existing clients and reinforcing your position as a market leader in the travel procurement industry
Connecting you to the right people in a space designed to optimize your relationship-building and deal-making. Sponsorship gives you access to the ProcureCon Travel & Meetings audience to:
1.7:1PROCUREMENT
PROFESSIONAL TO SOLUTION
PROVIDER RATIO
50+THOUGHT LEADING
SPEAKERS
130COMPANIES
REPRESENTED
10COUNTRIES
REPRESENTED
250+ATTENDEES
8+HOURS OF PURE
NETWORKING TIME
Why SponsorGain industry-wide exposure to clients and key prospects
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 22
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
When & Where…Highlights of VenueHilton Austin is situated adjacent to the Convention Center in downtown Austin, TX. Modern design
meets comfort and style in our renovated guest rooms. Unwind in a sophisticated guest room with
space to work and relax. We’re a quick walk from exclusive shopping, amazing restaurants and fun
live music venues on 6th Street and the surrounding area. Guests of our renovated hotel also enjoy
fantastic views of the Capitol of Texas and Lady Bird Lake from 31 stories up. Hotel dining, a full-
service spa, VIP perks - we’ve got you covered for a great stay in Austin.
BEWARE OF ROOM BLOCK AND RESERVATIONS SCAMS! Please note that the information
hotel bedrooms. No housing company has been sanctioned by WBR and any outside groups
conference or WBR. If you have been contacted by one of these companies, or have any
questions regarding making your hotel reservations for the event, please contact your event
manager or call 1.888.482.6012.
Venue & Conference DatesHilton Austin
Av. 500 East 4th Street, Austin, TX 78701
W: www.austin.hilton.com
T:1-512-482-8000
Meeting Dates
Wednesday, December 7-Thursday, December 8, 2016
Booking web link: https://resweb.passkey.com/go/ProcureCon16
Hotel Room InformationRoom Rate: $209 + Tax
ProcureCon Travel 2016 has secured a special conference rate
of $209 a night plus tax for attendees. In order to make your
reservation, please call the Hilton Reservations at 1- 512-482-
8000 and identify yourself as a ProcureCon Travel attendee.
make your reservations as soon as possible. Discounted rate is
available until Tuesday, November 15, 2016 by 5:00PM or until the
may still be available, so inquire with the hotel if you have missed
Given the rich connections I have made and the insights I have absorbed, I plan to stay involved with the ProcureCon community over the coming years, both as an attendee and a speaker. ProcureCon is the only non-membership organization that I’m giving my time and attention to.
Mel Ohl, Vice President Indirect Procurement, Pitney Bowes
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 23
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
Amadeus
Amadeus provides the technology which keeps the travel
sector moving - from initial search to making a booking,
from pricing to ticketing, from managing reservations to
managing check-in and departure processes. Our ambition
is to facilitate the entire travel journey from door-to-door, in
the process improving the travel experience for hundreds
of millions of people every year. We do this by joining up and
connecting key players in the travel industry: travel agencies,
corporations, airlines, airports, hotels, railways and more.
We give those companies the tools to serve travelers better
is at the heart of the global travel industry. Our people, our
technology and our innovation are dedicated to working with
our customers and partners to shape the future of travel.
com, and www.amadeus.com/nablog for more on the travel
industry.
Carlson Wagonlit Travel
CWT is a global leader specialized in managing business
travel and meetings and events. CWT serves companies,
government institutions and non-governmental organizations
of all sizes in more than 150 countries and territories. By
leveraging both the expertise of its people and leading-
edge technology, CWT helps clients derive the greatest
value from their travel program in terms of savings, service,
security and sustainability. The company is also committed
to providing best-in-class service and assistance to travelers.
In 2013, sales volume for wholly owned operations and joint
ventures totaled US$26.9 billion. As part of its commitment
to responsible business, CWT is a signatory of the United
Nations Global Compact Ten Principles. For more information
about CWT, please visit our global website at www.
carlsonwagonlit.com. Follow us on Twitter @CarlsonWagonlit
and @CWTAmericas.
HRG
At HRG we go to extraordinary lengths to get travelers to
their destinations on time and ready to do business. Our
clients include many of the worldís most admired companies.
We provide support and emergency assistance to their
travelers around the world, 24 hours a day, every day of the
year. And in the process we save our clients time, money
and stress. Every one of our clientsí programmes has been
advice and support at every level, from sourcing, booking,
approvals and payment to reporting, benchmarking and
consultancy, we can deliver the control, compliance and
savings youíre looking for. Weíre part of the Hogg Robinson
Group, which has been meeting the needs of corporate
customers for more than 170 years, originally as a City
footprint of some 14,000 people in over 120 countries
delivering global expertise and local knowledge, always.
www.hrgworldwide.com
Prime Numbers Technology (PNT)
Prime Numbers Technology (PNT) is dedicated to helping
industry-leading data analysis, contract and spend
optimization, and benchmarking solutions. PNT is in
continuous development for a comprehensive suite of
solutions, including data analytics and benchmarking, policy
management, spend optimization, contract and vendor
sourcing analysis, and ROI maximization. Primeís solutions
are licensed by some of the most recognized names in
business travel, with global representation by many Fortune
250 corporations and top 10 travel management companies.
PNT is a division of Atlas Travel & Technology Group Inc.,
based in Milford, MA. For more information, please visit
www.primenumberstechnology.com.
About Our Sponsors
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 24
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
About Our Media Partners Buyers Meeting Point • Web: www.buyersmeetingpoint.com
Buyers Meeting Point was founded in 2008with the goal
centralized blogs,white papers, and solution provider listings.
As our collection of informationgrew, we realized that we would
need to provide advice about which informationwas best ñ and
totake shape.
Over time we added coverage of events andpublications.
We share our unique perspective through articles and guest
postson our own site and as a guest contributor on many
others. We have built up alarge, active social media network on
steadily month over month. We apply the same approachto
multimedia content channels that we have taken with written
spend managementprofessionals make the most of their scarce
professional development time.
My Purchasing Center • Web: www.mypurchasingcenter.com
My Purchasing Center provides theessential information
required by procurement professionals to keep theircompanies
competitive in a dynamic global marketplace. My Purchasing
Centerôreports news, pinpoints trends, interprets events
and presents pricing andsupply data through unique content
Supply & Demand Chain Executive • Web: www.sdcexec.com
Supply & Demand Chain Executive is the executive’s user
manual for successful supply chain transformation, utilizing
hardhitting analysis, viewpoints and unbiased case studies
to steer executives and supply management professionals
through the complicated, yet critical, world of supply and
demand chain enablement to gain competitive advantage. On
the Web at www.SDCExec.com.
SupplyChainBrain • Web: www.supplychainbrain.com
SupplyChainBrain is the worldís most comprehensive supply
chain management information resource. In addition to
providing complete coverage of all fundamental supply chain
strategies and best practices, forward-thinking ideas, cutting-
edge solutions and the latest innovations - and continues to
write and report on these as they evolve and mature.
The Logistics Institute • Web: www.loginstitute.ca
The Logistics Institute is Canadaís premier Supply Chain
Logistics professional body and the only organization in the
The Institute works with private and public sector groups
around the world to Establish SCL competency and
productivity standards from entry to executive; Enhance
career mobility of professionals, from school-to-work transition
to leadership development; Deliver programs from tactical
Design workforce development strategies for companies and
governments.
The Paypers • Web: www.thepaypers.com
The Paypers (www.thepaypers.com) is the Netherlands-
based leading independent source of news and intelligence
for professionals in the global payment community. Our
products are aimed at merchants, payment services providers,
and payment professionals and have a special focus on all
major trends and developments in payments-related industries
including online and mobile payments, online/mobile banking,
cards, cross-border e-commerce, e-invoicing and SEPA. We are
also keen on keeping our readership informed with regard to
trends in the digital identity space.
ProcureCon Travel 2016: Where Travel and Meetings Leaders Unite to Drive Best-in-Class Performance PAGE 25
Register Today! www.procurecontravel.wbresearch.com [email protected] 1.888.482.6012
· * To qualify for the Procurement Practitioners’ rate, you must work in the corporate procurement function of your company. If you work for a company that provides a solution to procurement professionals, you do not qualify for this rate.
· Fee includes continental breakfast, lunch, cocktail receptions and conference documentation.
·
· Payment is due in full at the time of registration. Your
may be subject to cancellation.
· Connecticut Residents must add 6.35% Sales Tax to their registration fee.
· Cancellation Policy: Any cancellations received in writing not less than eight (8) days prior to the conference, you will receive a 90% credit to be used at another WBR conference which must occur within one year from the date of issuance of such credit. An administration fee of 10% of the contract fee will be retained by WBR for all permitted cancellations. No credit will be issued for any cancellations occurring within seven (7) days (inclusive) of the conference.
· Questions? Give our customer service team a call at 646.200.7530 or email them at [email protected]. Hours of operation – Monday-Thursday, 9am-5:30pm; Friday, 9am-5pm.
VISIT PROCURECONTRAVEL.WBRESEARCH.COM FOR THE WBR CANCELLATION, POSTPONEMENT AND SUBSTITUTION POLICY
Pricing & Discounts
Register By Wednesday, August 31, 2016
$1,399
SAVE $400
Register By Wednesday, September 30, 2016
$1,499
SAVE $300
Register By Monday, October 31, 2016
$1,599
SAVE $200
Register By Wednesday, November 30, 2016
$1,699
SAVE $100
Final Price
$1,799
Someone speaking from your company?
current discounted price
Groups of 2
current discounted price
Groups of 3-4
current discounted price
Groups of 5 or more
current discounted price
Groups of 8-12
$8,999(Call 1-888-482-6012 to secure this rate)
Full Access Pass
$3,499
Practitioners and
Marketing
Group and Speaker
Discounts
Solution Providers
And Others