decisionwise webinar: employee engagement survey best practices

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Employee Engagement Survey Best Practices

Charles Rogel Dir, Business Development

Kristin Chapman Dir, Client Services

http://www.decision-wise.com/





Three common mistakes

Fail to measure.

Fail to plan.

Fail to act.






PREPARE Phase 1:






Satisfaction

Engagement

Hearts, Hands, & Minds

Contractual

Transfo

rmatio

nal

Transactio

nal

Meaning Autonomy Growth Impact Connection

DecisionWise Model






Use a valid survey tool.






Determine length and format.






Limit open-ended questions.






Consider demographic questions.






Set anchor questions.






Don’t ask what you don’t want to know.






ADMINISTER Phase 2:






Communicate on all organizational levels.






Think through the logistics.






Offer incentives; make it fun.






Target reminders.






REPORT Phase 3:






Be transparent about who will get reports.






Roll-out results and roll-up action plans

Results

Action Plans






Action plan at all levels.






Teach engagement

4%

24%

49%

23%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Fully Engaged

Key Contributors

Opportunity Group

Fully Disengaged

DecisionWise Engagement Index 2013 Benchmark

Database






Tie results to business metrics.






Focus on immediate quick wins and long-term change.






Tie changes back to survey results.






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decisionwise webinar: employee engagement survey best practices

Business

decisionwise engagement

survey results

mindscontractual copyright

valid survey tool

client services copyright

business development

organizational levels

business metrics