deconstructing happiness: where happy endings begin
TRANSCRIPT
@kathikaiser@Centralis_UX
Deconstructing Happiness: Where Happy Endings Begin
World IA Day 2015Kathi KaiserCentralis
1. Introduce yourself to your neighbor
2. Tell them what made you happiest this week
Hi! What makes you happy?
2@kathikaiser @Centralis_UX
What made me happy this week:
3@kathikaiser @Centralis_UX
What makes me Happy In Life:
4@kathikaiser @Centralis_UX
Happiness is universal, personal, and varied.
5@kathikaiser @Centralis_UX
Deconstructing Happiness
6@kathikaiser @Centralis_UX
1. Can we make people happier?
2. If so, how?
Can we make people happier?
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The argument for no :(
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Our genes set our level of happiness...
…and thanks to hedonic adaptation, we’re never satisfied.
Positive psychology
“We believe that a psychology of positive human functioning will arise that achieves a scientific understanding and effective interventions to build thriving in individuals, families, and communities.“
-Martin Seligman and Mihaly Csikszentmihalyi
The case for Yes!
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Subjective well-being =
+ frequent positive affect
+ infrequent negative affect
+ high life satisfaction
An Operational Definition of Happiness
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Where does happiness come from?
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50% “Set Point” -Genetics
Lyubomirsky, S, Sheldon, K.M., & Schkade, D. (2005). Pursuing Happiness: The Architecture of Sustainable Change. Review of General Psychology, 9, 111- 131.
Where does happiness come from?
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50% “Set Point” -Genetics
10% circumstances
Lyubomirsky, S, Sheldon, K.M., & Schkade, D. (2005). Pursuing Happiness: The Architecture of Sustainable Change. Review of General Psychology, 9, 111- 131.
Where does happiness come from?
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Lyubomirsky, S, Sheldon, K.M., & Schkade, D. (2005). Pursuing Happiness: The Architecture of Sustainable Change. Review of General Psychology, 9, 111- 131.
50% “Set Point” -Genetics
10% circumstances
40% intentional activities
Where does happiness come from?
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50% “Set Point” -Genetics
10% circumstances
40% intentional activities
Half of what makes people happy can be impacted by design.
Can we make people happier?
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50% “Set Point” -Genetics
10% circumstances
Can we make people happier?
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50% “Set Point” -Genetics
40% intentional activities
Can we make people happier?
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50% “Set Point” -Genetics
40% intentional activities
Subjective well-being =
+ frequent positive affect
+ infrequent negative affect
+ high life satisfaction
Can we make people happier?
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Happy-o-meter
Deconstructing Happiness
19@kathikaiser @Centralis_UX
1. Can we make people happier? – YES!
2. Ok, so, how?
A Framework for Happiness
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Camaraderie
Exhilaration
Comfort
Achievement
Efficiency
A Framework for Happiness
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Engagement
Dimension #1:
“I enjoy doing it!”“I enjoy that it’s DONE.”
Efficiency
A Framework for Happiness
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Engagement
Dimension #1:
Efficiency
A Framework for Happiness
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Engagement
Dimension #1:
Predictability
A Framework for Happiness
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Novelty
Dimension #2:
“Ooh, I didn’t expect THAT…”“Yep, that’s what I’d expect.”
Predictability
A Framework for Happiness
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Novelty
Dimension #2:
Agency
A Framework for Happiness
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Abandon
Dimension #3:
“Ahh, you got this…”“I GOT this.”
Agency
A Framework for Happiness
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Dimension #3:
“It’s all in the rhythm. I just love cooking. Always have.
Agency
A Framework for Happiness
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Dimension #3:
A Framework for Happiness
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Dimension #3:
Abandon
A Framework for Happiness
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Dimension #3:
Abandon
Agency
Dimensions of Happy Interactions
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Abandon
Efficiency Engagement
Predictability Novelty
Agency
Dimensions of Happy Interactions
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Abandon
Efficiency Engagement
Predictability Novelty
“I enjoy that it’s DONE.”
“I GOT this.”
“Yep, that’s what I’d expect.”
Agency
Dimensions of Happy Interactions
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Abandon
Efficiency Engagement
Predictability Novelty
Design principles:
• Be transparent
• Use conventions
• Empower people
Agency
Dimensions of Happy Interactions
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Abandon
Efficiency Engagement
Predictability Novelty
“I enjoy doing it!”
“Ahh, you got this…”
“Ooh, I didn’t expect THAT…”
Agency
Dimensions of Happy Interactions
35
Abandon
Efficiency Engagement
Predictability Novelty
Design principles:
• Establish trust
• Encourage discovery
• Lead people
Agency
Dimensions of Happy Interactions
Abandon
Efficiency Engagement
Predictability Novelty
Design principles:
• Be transparent
• Use conventions
• Empower people
Design principles:
• Establish trust
• Encourage discovery
• Lead people
+ Frequent Positive Affect
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Happy-o-meter
+ Infrequent Negative Affect
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Bad usability kills happiness.
Subjective well-being =
+ frequent positive affect
+ infrequent negative affect
+ high life satisfaction
An Operational Definition of Happiness
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+ High Life Satisfaction
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The Final Word
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We can make the world a happier place,
one interaction at a time.
@kathikaiser@Centralis_UX
Thank you!
World IA Day 2015Kathi KaiserCentralis