dedicated to exceeding your expectations … always 1 introducing always best care senior services...
TRANSCRIPT
Dedicated to exceeding your expectations … always1
Introducing Always Best Care Senior Services
®
Build a business. Make a difference.®
Dedicated to exceeding your expectations … always2
Not Every Franchisee Has Been Successful
Why not?1. Under capitalized2. Did not have clear or realistic
expectations3. Strain on personal relationships4. Impacted by personal issues5. The number one reason . . .
Dedicated to exceeding your expectations … always3
Not Every Franchisee Has Been Successful
Why not?1. Under capitalized2. Did not have clear or realistic
expectations3. Strain on personal relationships4. Impacted by personal issues5. Failure to follow the model
Dedicated to exceeding your expectations … always4
Franchise Revenue Growth:
The table on the next slide contains certain information related to Annual Revenues realized by Franchised Businesses during calendar 2014, and compares it with Annual Revenues realized during 2013. The data is broken down into 5 categories based upon the Franchised Businesses’ 2014 level of Annual Revenue. The table below also lists the number and percentage of franchisees that met or exceeded the category average. We have only included information relating to Franchised Businesses that were continuously open and operating for the entire 2013 and 2014 calendar years in this table. Any Franchised Businesses that were either newly opened in 2013 or 2014 or closed for business or otherwise left the brand in 2013 or 2014 were excluded. There were 16 new Franchised Business openings in 2013 and 18 new FranchisedBusiness openings in 2014. Seventeen Franchised Businesses were terminated in 2013 and 15 were terminated in 2014. None of these Franchised Businesses were included in the table.
Dedicated to exceeding your expectations … always5
Franchise Revenue Growth:
Dedicated to exceeding your expectations … always6
Multiple Revenue StreamsAlways Best Care’s model generates revenue from three types of business:• Non-Medical in-home care• Assisted Living Finder• Skilled Medical CareAnd clients in all segments come from the same referral sources!Some states may limit certain services by licensing or regulation requirements.
Build a Business. Make a difference.7
How our owners spend their time
Build a Business. Make a difference.8
What it takes to succeedYou will need to develop relationships.The most consistent source of revenue is the relationship you develop with medical & care providers such as:• Hospital• Independent
Living Community
• Doctor’s office
• Skilled Rehab Facility
• Assisted Living Facility
• Social workers
Build a Business. Make a difference.9
What it takes to succeedYou will need to manage employees.• Internal HR staff• Salespeople• Caregivers (Can you delegate?)• Nurses and other skilled care
providers
As you grow your revenues, you will add business lines, managers, and staff.
Build a Business. Make a difference.10
What it takes to succeedCan you manage a business?• Strategically plan your growth • Allocate resources• Manage a P&L
Dedicated to exceeding your expectations … always11
Someone who is passionate about helping others, and is 100% comfortable and confident being out in the community 4-days per week, 8-hours
• Age 35-60• Male/female & couples• Liquid assets: $100,000+• Net worth: $200,000+• Self-starter• Outgoing personality• Good networking skills• Strong management and
communication skills • Coachable • Team player • A love for helping people
per day meeting new referral sources to present themselves while building trust to get referrals. We have attorneys, CPAs, nurses, IT, marketing, HR, MBAs, sales and other backgrounds among our franchisees.
Our “ideal” candidate profile
Dedicated to exceeding your expectations … always12
Training program overview
• Pre-classroom training - 3
weeks
• Classroom training – 1 week
• On-going coaching
• Hands on in-the-field training
• 60-day action plan
• Recorded library of training
videos
• Weekly & monthly webinars
• Additional coaching when you
have an emergency
Dedicated to exceeding your expectations … always13
Training modules make it easy to learnAlways Best Care’s training program focuses on operational activities of setting up, managing and marketing your business, including:• In-home care• Skilled Care• Assisted living finder services.
Training is divided into modules that combine field and classroom settings. One-on-one coaching and web-based seminars are provided.
Dedicated to exceeding your expectations … always14
Area RepresentativesField support, trainers, coaches, mentorsAt Always Best Care, the foundation of your success is a powerful combination of corporate and field professionals working together with a vested interest in your growth.
Always Best Care has a proven and successful Area Representative system that provides this multi-tiered standard of support. You’ll have a local leader, mentor, business coach, team builder and first responder to your needs. (In areas with no AR, the national field service office provides this support.)
Dedicated to exceeding your expectations … always15
Field training in your market • Attend networking meetings
• Introduction to National Accounts
• Regional meetings
• Field marketing
• Sales calls on referral sources
• Strategic planning sessions
Dedicated to exceeding your expectations … always16
On-Going Support – YOUR goals• Goal setting• We help you understand the metrics
needed to achieve your goals• Track performance and match to your
goals
All designed to help you get where you want.
Dedicated to exceeding your expectations … always17
Continuous Help in Your Market• Regional owner meetings• Local team members • Expertise on local licensing and
regulations• Experienced Area Representatives on
the spot when you need them
Dedicated to exceeding your expectations … always18
Next Step:
Review the Always Best Care Franchise Disclosure Document.