defence personnel services joint coordination. scope introduction american icons and preconceived...
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Defence Personnel ServicesJoint Coordination
Scope
Introduction
American Icons and Preconceived Perceptions
Australia and USA Similarities
What is Culture Shock and Deployment Cycle
The Australian Experience
The Defence Solution
What is the ADF
North American Defence Statistics: as at Oct 2011• 414 postees in USA and Canada (1245 total)• 326 with dependents• 88 single (21%)• 505 children• 67% of personnel are NOT the serving member (73% are not
in uniform)• People in 33 states and 6 provinces• Over December 2010/January 2011 period posted 82 In and 111
Out (28% turnover)?What are Australians perceptions?
Two ReasonsOne: Strategic RelationshipTwo: Foreign Military Sales
Americans look like
And live in houses like
Americans created
Learnt from
Live next door to
And other neighbours are
Consumer Products
Sports
Children
Toys
America
More US Icons
Perceptions
• Australians think they know America– We speak the same language– We are an ethnically diverse country– We have same values, capitalism and democracy
• Forget these things– It is a different country– It is a different culture– There are many more people here– It will not change
USA and Australia
The ‘Buy a Car’ experience
• Before you can buy a car you need:– Money (transfer, bank accounts)– Insurance (no history)– Drivers license (no US ID, no history – DMV)– Social Security Number
• You also need to find a Car
• Drive on the other side of the road (including steering wheel)
US - Australian - Navy
• Appetiser• Entrée• Bathroom• Internal Medicine• Pavement• Candy• Dinner• Soda• Ketchup• Coffee w cream
• Entrée• Main Course• Toilet• General Practitioner• Sidewalk• Lollies• Tea• Soft drink• Tomato Sauce• Flat White
• Smally Eats• Joint• Head• Scab Lifter• Deck• Maccas• Scran• Goffa• Redders• Brew
Australian Challenges
• No SSN• No credit history• No driving or insurance history• No Accent• Different School years• Different Tax years• Different seasons• Different Hemispheres• Different side of the road
Deployment Cycle (Culture Shock)Excitement,
Posting Starts
Not Everything
as Expected
Life Suxs,Miss
Home
Sorted, Everything
is GoodLearning to Cope, Life is Easier
Busy, Preparing to Leave Post
Leaving New
Friends
Healthcare and Insurance
• USA• Benefits thru salary
• Australia• Socialised Medicine
Education
• USA• Aug-Jun• County based
• Australia• Feb-Dec• State based
The Defence Solution
• Defence Personnel Services Office• Family Support Officer (2)
– Access to US resources (especially military)
• Administration and Relocations Officer (8)– Healthcare and Health Insurance– Rental Assistance– Banking– Overseas Allowances– Removals and Relocations– Posting related Travel