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Consider us your business partner… Only Better!

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Page 1: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Consider us your business

partner…

Only Better!

Page 2: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Who is the SBDC at Columbus State?

An experienced & award winning team

providing no-cost, one-on-one business

management advice with three centers

to serve you at one location:

Core SBDC

Manufacturing & Technology SBDC

International Trade Assistance Center

Page 3: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

An experienced & award winning

team whom in 2011…

Advised 936 Small Businesses…

Who is the SBDC at Columbus State?

Page 4: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Who is the SBDC at Columbus State?

An experienced & award winning

team whom in 2011…

Facilitated $5,863,724 in loans /

investment capital

Page 5: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

An experienced & award winning

team who was awarded…

Who is the SBDC at Columbus State?

The Ohio SBDC Performance

Award

Page 6: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

An experienced & award winning

team who was awarded …

Who is the SBDC at Columbus State?

The SBDC Service Excellence

Innovation Center Award by

the SBA

Page 7: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Named one of the top 10 SBDC’s

out of over

900 SBDC’s in the country

An experienced & award winning

team who was…

Who is the SBDC at Columbus State?

Page 8: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

www.ideas2deals.com

Page 9: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

twitter.com/Ohio_SBDC

Page 10: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish
Page 11: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

facebook.com/SBDC.Columbus

Page 12: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish
Page 13: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Starting Your Own Business

Everything takes longer than expected.

Don’t be in a hurry to get started.

Everything costs more than expected.

The third attempt at an idea is often the one that

finally works.

Consider other sources of income for living

expenses.

Page 14: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Entrepreneurship

“The process through which people pursue

opportunity, use resources, And initiate change to

create value.”

Page 15: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Entrepreneurship

Entrepreneurs are not risk takers. Entrepreneurs

recognize risks and are able to minimize the risks

associated with their opportunity to optimize their

chances of success.

Page 16: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

• What is your product or service?

• Who is your primary customer?

• Do you need financing to start your business?

• Where do you see your business in 5 years?

• Why do you want to own your own business?

Introduce yourself and

your business.

Page 17: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Are a natural Entrepreneur?

Complete the entrepreneurial

Enter a Yes or No response for each question.

Score your quiz.

Are you naturally inclined to be an entrepreneur?

Page 18: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

+ and – of being an

entrepreneur

List the advantages and disadvantages of being an

entrepreneur.

Prioritize the top 5 advantages and top 5

disadvantages of being an en entrepreneur.

For each disadvantage list 2 things you can do to

minimize that disadvantage in your business.

Page 19: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Define Your Product or Service

What is your product or service?

How is it different?

Who will buy your product?

Where will it be sold?

When will it be ready to be sold?

How will it be promoted?

Page 20: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Define Your Product or Service

Can you do it?

Page 21: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Profitable Process of “P’s”

• Perceive ~ The “Ah-Ha Moment”

• Pleat & Prove ~ Research and Prove it works

• Plan ~ Create your plan of action

• Process ~ Start to make things happen

• Proceed ~ Do It!

Page 22: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Make Meaning Make a difference Make Value

If you succeed in building a business,

either funding sources will be fighting to give you money or you won’t need their money.

Build A Business

Page 23: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Evaluating Your Idea

Can your idea be turned into a business?

Is there a “real” need for your product or service?

Who is out there to buy your product?

Will they pay for your product?

How big is your market?

Page 24: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Evaluating Your Idea

What are your product’s “features” and “Benefits”?

What are your key “Go/No Go” decisions?

• What do I want out of this business financially?

• What do I want out of this business emotionally?

• Can I afford to go into business?

• How long can I wait to see financial success?

• What am I willing to put at risk?

Page 25: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Market Research

Everything you listed in the previous exercise needs to

be verified.

How do you do that?

• Database customer research.

• Direct customer research.

Page 26: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Market Research

WHO ~

Demographics: the statistical data of a population, esp.

those showing average age, income, education, etc.

WHY ~

Psychographics: the use of demographics to determine

the attitudes and tastes of a particular segment of a

population, as in marketing studies.

Examples p. 17

Page 27: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Do it for you.

Keep it simple.

Keep it real.

Internalize it.

Work it.

Key to Writing an Operating Plan

Page 28: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Mission / Vision

Vision – Mission

A vision statement is sometimes called a picture of your

company in the future but it’s so much more than that. Your

vision statement is your inspiration, the framework for all

your strategic planning.

The mission statement articulates the company's purpose.

It announces to the world at large why your company exists.

Page 29: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Everything you do to promote

your business to get customers

to buy your product/services on a

regular basis.

What is Marketing?

Page 30: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Marketing Analysis

Who is your Target Customer?

What do you know about your customer?

What markets are you competing in?

How are you positioned?

What is your competitive edge?

How does price affect your positioning?

Page 31: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Market Research

Prove or Disprove

There is someone out there to buy my product

There is someone out there to buy my product at

my price

Page 32: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Marketing Your Business

• Set Goals

• Identify your target market

• Establish Your Objectives

• Map out your tactics

• Construct your budget

• Build your timeline

• Evaluate – Evaluate - Evaluate

Page 33: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

What is Sales?

The exchange of goods or

services for an amount of

money or equivalent

Page 34: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Execute

Even if you are on the right track,

you will get run over if you just

sit there.

~ Will Rogers

Page 35: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Legal Structure

Key Factors:

• Control

• Taxes

• Liability

Page 36: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Legal Structure

Key Factors:

• Transferability of Ownership

• Longevity of the Business

• Raising Capital

Page 37: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Legal Structure

Sole Proprietorship ~ Simplest structure. Based 100%

on the business owner. Liability lies with the business

owner. Tax liability flows through to the owner.

Partnerships ~ Agreement to operate between one or

more individuals. Tax liability flows through to the

owner. Partnership agreement is critical. Does not

have to be 50/50

Page 38: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Legal Structure

Corporation (C Corp) ~ Separate legal entity. Liability

Lies with the corporation. Double taxed. More complex,

Popular with investable companies.

S Corporation ~ S Corp is a small business designation

of a corporation. Tax liability flows through to the owner.

Liability protection provided.

Page 39: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Legal Structure

Limited Liability Company (LLC) ~ State designation.

Tax liability flows through to the owner.

Liability protection provided.

Page 40: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Where To Start

Ohio’s 1st Stop Business Connection

http://development.ohio.gov/edd/1ststop/onestop/index.cfm

Name Registration

Legal Structure Designation

Vendor’s License

Etc.

Page 41: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

“In preparing for battle I have

always found that plans are

useless, but planning is

indispensable.”

- Dwight D. Eisenhower

Plan to Win…

Page 42: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Make Meaning Make a difference Make Value

If you succeed in building a business,

either funding sources will be fighting to give you money or you won’t need their money.

Build A Business

Page 43: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Do it for you.

Keep it simple.

Keep it real.

Internalize it.

Work it.

Key to Writing an Operating Plan

Page 44: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Record Keeping

Critical to keep all records of your business.

• Business Operations and Monitoring

• Tax Purposes

• Financing

• So you know how you are “REALLY” doing

Page 45: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Review Startup costs material

Everything takes longer than you think and costs more than you

think

Go to the “Green” pages

Startup Costs

Page 46: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Building Your Plan

Feasibility Planning

Vs.

Business Planning

Page 47: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Financing Your Business

Page 48: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish
Page 49: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Bootstrapping is building the business from internally generated funds.

• You need to establish a foundation for your

business.

• Build credibility and show that your business has customers and a product that people want to buy.

• Focus on customers and cash flow.

• Work hard and be creative in seeking ways to drive revenue while holding expenses down.

Friends, Family, Founder

Page 50: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

To make money not to make loans.

Lending is a tool to making money.

Why are banks in business?

Page 51: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Banks typically lend for “stuff”.

Banks are a great option if you have history and are looking to expand. However, for an early stage company with limited history and minimal collateral, getting a loan could prove difficult.

Commercial Banks

Page 52: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

When the company is new the entrepreneur should establish a banking relationship and utilize this as far as it will go. The relationship with a bank will be very helpful in the future as the business becomes established.

There is no 100% financing from a typical commercial bank.

Commercial Banks

Page 53: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

SBA is not in the business of making bad loans.

Once the bank has agreed that the loan is good but in some way outside their guidelines they will seek an SBA guarantee.

The SBA is there to help you with your cash flow.

Longer term Lower down payment

Small Business Administration

Page 54: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Credit Credit Score should strive to be over

740 +

Guard Your Credit Score

What do banks look for?

Page 55: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Business Plan

The business plan tells the bank how you are planning to repay the loan.

What do banks look for?

Page 56: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Collateral

There is no 100% financing

To a bank collateral is real estate or equipment.

What do banks look for?

Page 57: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Short-term money to operate the

business.

Typically financed by a Line of

Credit.

Working Capital

Page 58: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Know your credit score going in.

Establish a banking relationship

Keep you plan tight, clear and easy to understand.

Use common format, don’t be creative.

Help the banker say yes. Put yourself in the banker’s shoes.

Structure your ask. Separate working capital, equipment and real estate.

Getting the bank to say YES!

Page 59: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Business Operations

Page 60: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Everything you do to promote

your business to get customers

to buy your product/services on a

regular basis.

What is Marketing?

Page 61: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

What is Sales?

The exchange of goods or

services for an amount of

money or equivalent

Page 62: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Key to Sales

How Full is Your Funnel?

Page 63: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Effective Sales Process

• Define Target Market

• Generate Sales Leads

• Quantify Sales Leads

• Approach Prospects

• Make Sales Presentation

• Handle Objections

• Close the Sale

• Create Relationship

• Service after the Sale

• Repeat

Page 64: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Pricing

Factors that Influence Price

Cost of goods

Demand for product/Service

Competition

Market Pricing

Customer Perception

Margin Standards

Factors Influenced By Price

Sales Volume

Sales Revenue

Market Share

Competitive Advantage

Company Image

Profitability

Price

Page 65: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Components of Profitability

Income Statement

Sales

- Cost of Goods Sold

Gross Margin

- Operating expenses

Net Income

Page 66: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Components of Sales

Sales = Number of Units Sold x Price (per unit)

Page 67: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Income Statement

XYZ Company

Revenue 39,000

Operating Expenses 14,850

Payroll Expenses 22,500

Depreciation 1,450

TOTAL EXPENSES 38,800

NET INCOME $200

Page 68: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Income and Cash Flow

XYZ Company

Income Statement

Revenue 39,000

Operating Expenses 14,850

Payroll Expenses 22,500

Depreciation 1,450

TOTAL EXPENSES 38,800

NET INCOME $200

XYZ Company

Cash flow Statement

Cash Sales 19,000

A/R 20,000

Total Revenue 39,000

Operating Expenses 14,850

Payroll Expenses 22,500

Depreciation

TOTAL EXPENSES 35,500

Cash Flow (16,500)

Page 69: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Income and Cash Flow with A/R

XYZ Company Cash flow

Statement, January

Cash Sales 19,000

A/R 20,000

Total Revenue 39,000

Operating Expenses 14,850

Payroll Expenses 22,500

Depreciation

TOTAL EXPENSES 35,500

Cash Flow (16,500)

XYZ Company Cash flow

Statement, February

Cash Sales 19,000

A/R 20,000

Payments on Account 20,000

Total Revenue 59,000

Operating Expenses 14,850

Payroll Expenses 22,500

Depreciation

TOTAL EXPENSES 35,500

Cash Flow (0)

Page 70: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Business Plan

Page 71: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Should be “concise”

Should provide a clear description of the problem you solve.

Should show how you solve it.

Should clearly articulate your business model.

The underlying magic of your product.

Should show your competitive advantage

Should contain a stand alone summary of no more than “four-pages”.

The Business Plan Should…

Page 72: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Business Plan Process

Business Plan Template available

at http://sbdcfreeadvice.ning.com

Page 73: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Next Steps…

Prepare Your Plan

Work Your Plan

Engage with the Ohio SBDC in

BizStartNow Consulting Sessions

Starting May 12 here at INC. @ 8000

Page 74: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

Everything is always impossible

before it works.

That is what entrepreneurs are all

about – doing what people have told

them is impossible.

Page 75: Defense Information System Network - Ningapi.ning.com/.../BASErevised032312.pdf · Bootstrapping is building the business from internally generated funds. • You need to establish

The Ohio SBDC at Columbus State

p. 614-287-5294

http://sbdcfreeadvice.ning.com

For Information on SBDC Activities